We are a system implementer and Oracle OBIEE is one of the products that we provide to our clients.
BI Expert at a media company with 5,001-10,000 employees
We got up pretty quickly, and are supporting a relatively self-service model.
We implemented OBIEE using the OBIA apps for Financials & Procurement. We got up pretty quickly, and are supporting a relatively self-service model with superusers in each team. Some superusers pick up data definitions better than others. Starting users with their monthly/qtrly reporting packages seems to encourage adoption.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
CEO at a consultancy with 11-50 employees
Good visualization and support for large datasets, but it has a steep learning curve
Pros and Cons
- "The most valuable feature is the visualization."
- "I would like to see the data wrangling features enhanced."
What is our primary use case?
What is most valuable?
The most valuable feature is the visualization.
The data warehousing, data storage, and data wrangling are all features that are in there, and it's one of the better products out there.
A good thing is that for large datasets, it's very stable, especially when you have an Oracle database.
What needs improvement?
I would like to see the data wrangling features enhanced.
This product is not easy to use and there is a steep learning curve.
For how long have I used the solution?
I have been using Oracle OBIEE for three years.
What other advice do I have?
The latest release of this product is very good. However, I don't know how well integrated it is with products that are non-Oracle.
I would rate this solution a seven out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Oracle OBIEE
November 2024
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Oracle Architect at a tech services company with 51-200 employees
With the analytics and inter-process communication functions, we can generate KPI and other analytical reports for the operations team.
Pros and Cons
- "Inter Process Communication."
- "BI Server"
What is most valuable?
- Data Warehouse Application Console
- Analytics
- Inter Process Communication
How has it helped my organization?
Several KPI reports and different analytical reports can be generated for the operations team.
I have developed datamarts from scratch using OBIEE and ODI as well for a government department in charge of agriculture and food throughout Mexico.
Additionally, it was used to generate several KPIs for a nation-wide logistics company who were distributing all the medicines for government-provided social security insurance.
What needs improvement?
- DAC
- Siebel Analytics
- BI Server
For how long have I used the solution?
I've used it for four years.
What do I think about the stability of the solution?
There is an issue with the handling of the cache in the BI server.
What do I think about the scalability of the solution?
There was an issue upgrading from 10g to 11g.
How are customer service and technical support?
Customer Service:
9/10.
Technical Support:9/10.
Which solution did I use previously and why did I switch?
I haven't used another solution.
How was the initial setup?
It was complex because the installation of the product presented some problems, and there was not much information about it. The issues were with security for the BI server and the middleware.
What about the implementation team?
We did it in-house.
What's my experience with pricing, setup cost, and licensing?
It is high.
Which other solutions did I evaluate?
No other options were evaluated.
What other advice do I have?
Be well prepared with the product details from installation to implementation. Be sure you have a support account.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Senior IT Manager, HR Legal Payroll and GRC at a tech company with 5,001-10,000 employees
The ETL component extracts data from different source systems. It should be easier for users to access other data.
What is most valuable?
I believe the most valuable feature is the ETL, the component to extract the data from the source system.
How has it helped my organization?
It allows us to bring data from key systems together and provide useful information in metric form to our leaders.
What needs improvement?
I’d like to see an easier way to go ahead and allow users to access other data, maybe to query it and so forth; maybe from a user, UI perspective. I've noticed, as I’ve mentioned, other tools that are out there. It's very much about the user experience, and I don't know if the current look and feel is lending towards that.
What do I think about the stability of the solution?
It works well. I think it was more of the implementation that we faced. Once we got the kinks worked out of it, it seems to work pretty well. The load seems to be completely maintainable.
What do I think about the scalability of the solution?
I think it's scalable. It just might not seem that it's as easy. We do have other products now that are coming into the market that are a lot easier for us to go ahead and use a mixed set of data.
How are customer service and technical support?
We haven't been using the support as much. We have contractors and consultants that we're working with already that provide us that help as an alternative service.
Which solution did I use previously and why did I switch?
We did have BusinessObjects. We had it for many years, and it's very old. I don't think that it was scalable. It didn't have the performance that we were looking at and the capability of pulling in outside mixed data.
How was the initial setup?
I was not involved in the initial setup, but I did hear about it from the other team members. As I’ve mentioned, we had an implementation partner involved with this, and it didn't work out as well. I think that they tried to give us a tool out-of-the-box, and then we definitely needed customizations to work with our data.
Which other solutions did I evaluate?
At the time that we made the decision to go with this product, there weren’t that many other players in this area. Over the past three years or so, there's been a surge of new players in the market. We've probably had OBIEE for about five years now. At the time, it was pretty new. There weren't a whole lot of options and OBIEE was probably the best tool around.
When I’m looking for a vendor such as Oracle, the most important criteria I consider are the partnership and the support. We've been an Oracle shop for a long time and I know that there are certain relationships that I've had with the account team. That's important. I think that, again, really working together and providing us information that will help us make the decisions towards new solutions, whether with Oracle or with Dell. Then, definitely, if we need help with escalations and so forth we can turn to them.
What other advice do I have?
I think that you really need to understand your data analytics strategy to understand which functions and features that you're looking for. The business itself needs to be ready to take this on because it's definitely not an IT solution. The premise around a lot of the analytics solutions is really to empower the business now to take the ball and run with it, create their own reports, create their own dashboards. You need to make sure that the business is able to go ahead and have the skill sets to start taking up that responsibility, or at least to come up with a roadmap of how they're going to get there.
It does what it's supposed to and it will work, but it definitely can be better.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Sr. Analyst - Business Applications at a computer software company with 1,001-5,000 employees
We can import data from Excel files, CSV files, along with our ERP systems.
Valuable Features
The most valuable feature is that we don't have to do anything. They give the code by themselves. We just have to do minor customizations. Its usability is really good. When we implement the tool, we can implement it in a short span of time and start doing enhancements on the basis. It's really good; a good tool.
They offer multiple database support. We can import data from Excel files, CSV files, along with our ERP systems. I just think that’s a cool thing.
Room for Improvement
The only thing is: Upgrades are critical. They are migrating their business intelligence systems. They have introduced cloud-based analytical solutions. I like where it is going, but with what we have been using, we are facing difficulties in upgrading and so on.
Use of Solution
In my company, they have been using it for seven or eight years.
I've been working on OBIEE since the beginning of my career, around eight or nine years.
Stability Issues
This is definitely a stable solution.
One feedback would be that their upgrade is not as easy as other cloud solutions. You have to install the software again and migrate the repositories. That's kind of bad; that's a negative.
Nonetheless, it could serve as a business solution for the whole organization, multiple business teams, and so on.
Scalability Issues
The solution is definitely scalable. I have seen it grow with my company. Once the tool is implemented, multiple teams want to exploit the tool, derive different business cases out of it and build different dashboards out of it. They give a base system, on which we can do ad-hoc reporting. Dashboard development is also extensive with OBIEE.
Customer Service and Technical Support
Technical support is quick actually. I've been communicating with those guys regarding multiple issues. The support is good. They look into our issue and give the best possible solution to us. So far, it has worked out good. They're definitely knowledgeable. They are knowledgeable about the issues. They figure it out and give out multiple possible ways to approach the problem and find a solution.
Other Advice
This is definitely a good tool. I recommend it. Moreover, if someone was thinking about implementing this solution and they came to me, I would have a quick chat telling them the pros and cons we faced during the implementation. I would give them ideas about how useful it was for our business.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Director Of New Media with 1,001-5,000 employees
We use it for reporting and find the analysis to be valuable.
Valuable Features
We do all of our reporting out of OBIEE, and the analysis is valuable. Moving clients over has been a big step for us. Coming into web, we segregated our web interface data entry as opposed to just reporting to OBIEE Analysis. We also have publishers on great front-end tools for the presentation side of it.
Room for Improvement
They can always improve on the user interface, and the publisher could get some new features.
Use of Solution
We have used it for four years now.
Stability Issues
It has consistently been stable.
Scalability Issues
We foresee it meeting our needs for the future. Financials and advancement to our team was big. It has been able to handle everything so far.
Customer Service and Technical Support
Tech support is knowledgeable. We use the community, which is helpful.
Other Advice
It’s a nice stable tool. All the dashboards, iPad support and other features have been great for us, and we totally rely on it. I would rate it an eight out of ten.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Team Lead at a tech services company with 5,001-10,000 employees
We're able to provide ad hoc reports, perform forecasting, and analyze existing reports with old data.
What is most valuable?
- BI Publisher
- Oracle Maps
- MS Office integration
How has it helped my organization?
It has helped provide ad hoc reports. These improve the business by doing forecasting, as well as analyzing the existing reports with old data.
What needs improvement?
- OBIEE maps
- BI Publisher
For how long have I used the solution?
I've used it for the last five years.
What was my experience with deployment of the solution?
There were issues encountered.
What do I think about the stability of the solution?
There were some issues encountered with stability.
What do I think about the scalability of the solution?
There were some issues encountered with scalability.
How are customer service and technical support?
Customer Service:
It's good.
Technical Support:It's good.
Which solution did I use previously and why did I switch?
No solution was in place previously.
How was the initial setup?
It was straightforward.
What about the implementation team?
My team did the implementation and integration.
Disclosure: My company has a business relationship with this vendor other than being a customer: Technology partner
Head of Analytics & Recommendation System, Video Products at a comms service provider with 10,001+ employees
It is not a good product for data visualization.
Pros and Cons
- "The scalability of the product is good."
- "It is not a good product for data visualization."
- "Its functionality is lacking."
What is our primary use case?
We primarily use this solution for making tables and working with data.
What needs improvement?
It is not a good product for data visualization. And, its functionality is lacking.
For how long have I used the solution?
One to three years.
What do I think about the scalability of the solution?
The scalability of the product is good.
How is customer service and technical support?
We have an in-house tech support, so we do not use the tech support from the solution.
Which other solutions did I evaluate?
The other options we considered are: Tableau, Qlik Sense, and Splunk.
What other advice do I have?
The most important criteria for me when selecting a vendor are:
- Visibility
- Data Visualization
- Price
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Buyer's Guide
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sharing their opinions.
Updated: November 2024
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Well, My recommendations could be about reporting using Siebel Analytics. Make each report as simple as you can trying always to implement parameters in order to reduce the data retrieval making each report more dynamic. This is part or the multiple recommendations for the front end and there are several more..... I hope to continue giving you advises.