Try our new research platform with insights from 80,000+ expert users
it_user521892 - PeerSpot reviewer
IT Project Manager at Sony DADC
Vendor
It provides the ability to drill down and show business value from a single source of truth.

What is most valuable?

The most valuable feature of Oracle Business Intelligence is the ability to drill down and show business value for your customers with the different subject areas they have implemented.

How has it helped my organization?

What's improved the functioning of the business is the single source of truth. Everybody pulls the same information from the same set of dashboards. We eliminated duplicate reporting, and we have a single data warehouse.

What needs improvement?

Some of the new products they have with the mobile version and Day by Day look extremely good. I would like their mobile version to incorporate HTML5, and also go through some accessibility testing, which would incorporate new web standard features.

What do I think about the stability of the solution?

The stability of the product has been very good. I've been very impressed with the product itself, considering all the users that we have online and being able to prepare the reports that they need.

Buyer's Guide
Oracle OBIEE
April 2025
Learn what your peers think about Oracle OBIEE. Get advice and tips from experienced pros sharing their opinions. Updated: April 2025.
848,716 professionals have used our research since 2012.

What do I think about the scalability of the solution?

We have not had to scale it.

How are customer service and support?

Technical support overall has been as good as can be expected. We've had to open up some TARs or some tickets with them. Overall, they've been fine.

Which solution did I use previously and why did I switch?

We previously used Excel, Microsoft Access and Discover. Everybody had their own report. They would save the open order report on 52 desktops of Microsoft Access. In 2006, we bought Oracle BI, eliminated all those different reports and were able to create a single source of truth. It changed their lives.

How was the initial setup?

The initial setup of version 10.7 was fine, but when we upgraded from version 10 to 11, it was a whole new technology stack; it took extremely long. The nice thing about going from 11 to 12 is that it is the same technology framework, so it looks straightforward for an upgrade. The first upgrade took 15 months; this should take a week.

Which other solutions did I evaluate?

We also considered Hyperion and there was also Teradata.

We had Oracle E-Business Suite, so we just stayed with the same product suite. It ended up becoming a good bet because right now everything is BI, and mobile and data analytics. Back then, I didn't expect it to be that, but I picked a good horse.

When I’m looking at a vendor such as Oracle, it is important that they're providing new tools all the time, and that they also are very stable; you know they're going to be around. You also feel like they have an integrated solution, so that OBIEE works with the Oracle database, and then you also have Oracle front ends that are also calling Oracle BI reports. It's an integrated solution.

What other advice do I have?

I've actually had to look at different divisions within my organization and try to sell this product. In some cases, I've actually had to go over and help set it up. It's important to look at form and function. Look at the features that they have today; they're looking for the same thing. The proof is in the pudding, by showing them the reports, showing them the functionalities, setting up new dashboards, setting up ad-hoc reports through Answers, and then scheduling those. I've had to do that, and they don't believe that it's that easy.

I have given this product a perfect rating because they're getting the integrated products within their E-Business suite. They have pre-built analytics. They also have a very developmental-friendly development suite with answers. A lot of it is self-service, where users can subscribe to products. They can also reorganize columns and do everything they need to do to make it friendly for themselves. Now with the new mobile tools, with Day by Day and Sunopsis, they make it even more powerful.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
reviewer1241061 - PeerSpot reviewer
Principal Business Intelligence Architect at a computer software company with 10,001+ employees
Real User
The centralized metadata model component is valuable, but it is very biased towards Oracle infrastructure
Pros and Cons
  • "The centralized metadata model component is most valuable."
  • "It is very biased towards Oracle infrastructure. One of the major red flags we have at the moment against Oracle is that it doesn't support deployment on other cloud providers. We're quite heavily vested in AWS as our infrastructure, and Oracle is yet to formally support deploying on those virtual infrastructure instances. That's quite disappointing, and it also cuts them out of over 70% of the market."

What is most valuable?

The centralized metadata model component is most valuable. 

What needs improvement?

We do like Oracle Visual Analyzer, but we do feel that it's quite immature in comparison to its competitors. There is still quite a lot of catch-up to be done, but it does still have some unique value add.

It is not very stable, and it is not consistently improved. There are a lot of gaps when it comes to design. The documentation and support from Oracle on the vision have been pretty bad over the last six years.

It is very biased towards Oracle infrastructure. One of the major red flags we have at the moment against Oracle is that it doesn't support deployment on other cloud providers. We're quite heavily vested in AWS as our infrastructure, and Oracle is yet to formally support deploying on those virtual infrastructure instances. That's quite disappointing, and it also cuts them out of over 70% of the market.

Its deployment is complicated in comparison to other solutions.

For how long have I used the solution?

I have probably been using it since 2005. 

We're using Oracle Analytics Server, which is the latest version of the solution on site. We have a trial OAC which is the cloud version, but we're primarily on 12.2.1.4 which is the previous release on site.

What do I think about the stability of the solution?

The platform could definitely be more stable.

What do I think about the scalability of the solution?

It is scalable, but it is very biased towards Oracle infrastructure. The biggest pain point is the alternative cloud support. They're very Oracle cloud-centric. If I need to do anything on our infrastructure that is AWS-centric or Azure-centric, there are loads of issues.

There are thousands of users, but right now, it's suffering from losing its users to Tableau and Power BI because of its various shortcomings.

How are customer service and support?

The documentation from Oracle and the support have been pretty bad over the last six years. We also use Power BI and Tableau. Oracle is very poor in comparison to Power BI and Tableau with regard to user engagement, documentation, and roadmap.

They've got a lot of gaps in the community, support, and documentation. If I try and look up how to do something complicated in Oracle Analytics, I'd surely find it hard to find the information, whereas if I look up the equivalent in Tableau or Power BI, I'll find solutions pretty quickly.

I find their support model very outdated. In order to get support, I have to raise a ticket, and then I have to talk to someone who may or may not very quickly understand the problem, whereas quite often with the other products, the solution is in the community. That's where Oracle is falling behind. Their community is very poor when it comes to finding solutions, and their support is quite traditional. It's very old-fashioned.

How was the initial setup?

The deployment can be done in a day. Once you understand it, the deployment isn't too bad, but the deployment complexity is still very high in comparison to other solutions. 

What about the implementation team?

We did it ourselves. For its deployment and maintenance, we need a whole team of people. We probably have about three or four managers, and we've probably got 15 to 20 technical personnel or developers because many different business units are using it.

What's my experience with pricing, setup cost, and licensing?

Its licensing is yearly.

What other advice do I have?

I can recommend it under certain circumstances. It depends on your deployment, and whether you are starting from scratch. It is heavily dependent on what infrastructure you have and what your current people have. I would recommend it if you're a fully Oracle house. If you're not a fully Oracle house and you're heavily based on Azure or AWS, then I'd be hesitant. I'd need to do an architectural review.

As an end-user, I would rate it a seven out of 10. For an Oracle house, it would be a seven out of 10, and for a non-Oracle house, it would be a five out of 10.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Oracle OBIEE
April 2025
Learn what your peers think about Oracle OBIEE. Get advice and tips from experienced pros sharing their opinions. Updated: April 2025.
848,716 professionals have used our research since 2012.
reviewer1427955 - PeerSpot reviewer
Senior Consultant at a computer software company with 501-1,000 employees
MSP
Great condition-based analysis with good flexibility and pretty good technical support
Pros and Cons
  • "The solution is easy to use and very flexible."
  • "The solution needs to be easier to scale."

What is our primary use case?

We implemented this solution for reporting purposes primarily. We got it for the client a few months back. This whole system is an EBS system. We used the solution to pull the data from the EDA source system and convert it. Once a data valid solution is developed, we model the data model using RCB, and then we create reports for the service contract module.

How has it helped my organization?

The solution helps businesses to make a very quick analysis and can help them make business decisions quickly.

What is most valuable?

The most valuable aspect of the solution is the fact that hierarchies are centralized. 

The solution offers a condition-based analysis. For example, if the user wants to see two reports on the dashboard based on different categories or different attributes, but they want to see one report at a time, using the condition-based development, they can do so. 

From version 11G to 12C the solution has made a lot of improvements.

The solution is easy to use and very flexible.

What needs improvement?

In the 11G model, there are restricted visualizations, whereas in Oracle Analytics Cloud we have multiple different variations of visualization. If there was a way of presenting the data in a pictorial way, it would be very helpful. Right now, the solution, at least in that deployment model, is lacking a number of visualizations.

The solution needs to be easier to scale.

For how long have I used the solution?

I've been using the solution for almost seven years at this point. The company itself may have used it for about 15 to 20 years now.

What do I think about the stability of the solution?

I haven't had much chance to really test the stability, however, I don't recall any instances of trouble.

What do I think about the scalability of the solution?

Scalability is not that easy. We need to apply a batch. It would definitely take time to execute and to check all the reports or development work once the batch applied.

How are customer service and technical support?

We've used technical support in the past and have been quite satisfied with their level of service. Overall, I would rate the solution eight out of ten. Occasionally, we would have issues that remained unanswered, however, it's rare.

How was the initial setup?

The initial setup is not straightforward. It is complex. Oracle introduced another product called Oracle Analytics Cloud, and in that case, the installation of the product is very easy. Comparatively, this product's installation is difficult. It takes time and needs mission instants.

What about the implementation team?

We set up the solution in-house. We didn't need to hire an integrator or consultant.

What's my experience with pricing, setup cost, and licensing?

I'm not sure what the solution costs. I'm not involved with aspects of billing or contract negotiations. I don't know if we pay on a monthly or yearly basis.

Which other solutions did I evaluate?

I don't recall evaluating other options.

What other advice do I have?

I'm not the latest version of the solution, however, I do have information on the latest one as well. I'm using the 11G version. The latest one is 12C. I worked on it two years ago.

Our company loves the benefits of this solution and has used it for a long time. Even with new products on the market, they continue to use the product.

I'd advise companies considering using the solution to make sure they explore the product quite a bit before fully implementing it.

Overall, I'd rate the solution at eight out of ten. Each version continues to get better and better. I would definitely give 10 out of 10 for OASC, for example, which was recently launched, due to the fact that it is fully on the cloud.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Process System Engineer at a comms service provider with 1,001-5,000 employees
Real User
User-friendly with great new additional features; lacks a good security management system
Pros and Cons
  • "There are some great new features in the latest version."
  • "It needs a better security management system."

What is our primary use case?

We use this solution for pulling data analytics from our source systems through the enterprise data warehouse provided by Oracle. We also use it to provide dashboard solutions for analytics and operations for the businesses from various departments; operational, finance, marketing, sales, legal, everyone. We are partners with Oracle.

What is most valuable?

This solution is very easy for people who are building ad-hoc things. It's an enterprise solution so it can be deployed for a lot of users. There are some great new features that come with the 12c like data visualization, desktop BI Publisher, automation and interactive dashboards. The product has good features. 

What needs improvement?

This solution needs a better security management system and I think there is room for improvement in terms of giving access to people in a more effective way. I'd like to see additional features and performance can be improved too. 

For how long have I used the solution?

I've been using this solution for 10 years. 

What do I think about the stability of the solution?

There are no issues with day-to-day activities so it's pretty stable. The new versions have improved and even with a lot of people logging in, it's solid. 

What do I think about the scalability of the solution?

The solution is made for enterprise companies and is scalable.

How are customer service and support?

When we have issues that need Oracle support we reach out to them. The response is sometimes very slow but better at other times. It's a mixed bag even though we have dedicated support. We recently did an upgrade and that went smoothly. 

What other advice do I have?

OBIEE is definitely for enterprise customers. If you have a big user base of say 500,000, then this is the kind of solution you'd want to have. I would definitely advise people to go for the latest version rather than install an old version and then try to do an out-of-the-place upgrade. 

There's room for improvement so I rate OBIEE seven out of 10.

Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
AhmedEssam - PeerSpot reviewer
Technology special at a tech vendor with 10,001+ employees
Real User
Top 5
A free and stable product that offers multiple scenarios to help its users make the right business choices
Pros and Cons
  • "The most valuable features of the solution are the various scenarios the product offers and its stability."
  • "Oracle OBIEE is a product that is not easy to implement. The product is also not easy to use."

What is our primary use case?

With Oracle OBIEE, business intelligence can be used in any kind of technology you have. A person always wants to see parts like visualizations and intelligence when it comes to what an application can do, the workflow, and everything related to the application, not in Excel sheets, letters, or reports. The reports will be visualized, so it will be easier to connect to any area of any application while also overlaying all your applications. With Oracle OBIEE, you can proceed with overlaying your applications. Oracle OBIEE helps you make the right decision to help achieve accurate results with all the scenarios the product offers for your applications.

What is most valuable?

The most valuable features of the solution are the various scenarios the product offers and its stability. Oracle Financial Services Risk Management is a useful area in Oracle OBIEE.

What needs improvement?

Oracle OBIEE is a product that is not easy to implement. The product is also not easy to use. The aforementioned details about the solution can be considered for improvement.

For how long have I used the solution?

I have been using Oracle OBIEE for eight years. My company sells the solution.

What do I think about the stability of the solution?

Stability-wise, I rate the solution an eight to nine out of ten.

What do I think about the scalability of the solution?

Scalability-wise, I rate the solution an eight to nine out of ten.

How are customer service and support?

When it comes to those who have enterprise accounts and have purchased a subscription for advanced customer support, it is possible to get the best customer service from Oracle.

How was the initial setup?

The time for the setup phase of the solution depends on the client and how big the project is, along with another factor, which is the partner who will be a part of the implementation phase of the product.

The solution is deployed on a hybrid cloud.

What's my experience with pricing, setup cost, and licensing?

There are no licensing costs attached to the solution anymore. A person only needs to pay towards the subscription costs since it is a cloud-based solution. I use the free version of Oracle OBIEE.

What other advice do I have?

I recommend the solution to those who plan to use it. I also recommend Microsoft Power BI to others as an alternative to Oracle OBIEE. Microsoft Power BI is very powerful and very easy to use, making it easy for anyone to implement it.

I rate the overall solution an eight to nine out of ten.

Which deployment model are you using for this solution?

Hybrid Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer: Reseller
PeerSpot user
AVP at a financial services firm with 10,001+ employees
Real User
Access role management is valuable feature; implementation is cumbersome, requires expertise
Pros and Cons
  • "Ability to create our own reports."
  • "Implementation is cumbersome and requires expertise."

What is our primary use case?

Our primary use case of this solution is for public reporting, creating a dashboard for our users so they can create their own reports. If they're using Tableau and other things, we give them a dashboard to use. It provides a structure or enterprise solution or framework, which gives you a free hand to create your own reports. We have some form of partnership with Oracle and I'm an ABB.

What is most valuable?

The ability for a user to create their own reports is one of the valuable features. The solution also allows you to manage your access roles, like permissions, directly from the port. There is also a separate enterprise manager where groups and other roles can be created and given access. Finally, if we have certain scripts, we can add chipping into that scheduling function as well as a dashboard and the like. In the newer version, there's a visual analyzer which is more Tableau driven and gives you a free hand. From a user perspective, it's an advantage and will provide us with an additional asset if we do upgrade. 

What needs improvement?

Implementation is a little cumbersome and requires expertise. From the support perspective, it seems that they are a level behind. Another, thing is if you're working in the 12.2.1.3 version, fields don't come with proper venues and proper testing is lacking. For an additional feature, I'd like to see data science and functions added.

For how long have I used the solution?

I've been using this solution for five years. 

What do I think about the stability of the solution?

Most of the time the solution is stable but it depends on who is doing the set up configuration. A senior person will know how much memory is required, without that there might be problems. So lots of configuration files need to be optimized according to the usage. There may also be other parameters that need to be set up and if you are aware of this then the system will be stable. 

What do I think about the scalability of the solution?

This is a scalable solution. 

How are customer service and technical support?

Customer service is sometimes very good. At other times it's very, very dense and they ask for irrelevant information. It could definitely be improved. 

How was the initial setup?

The initial setup was quite complex and I didn't do it in one go because when we deployed something, there were some problems that needed sorting out and that took around five to six hours. Deployment probably took close to six hours. The deployment was carried out internally. In my department we have over 300 users and the solution is used on a daily basis. 

What's my experience with pricing, setup cost, and licensing?

This is an expensive solution and I think people tend to stop using this product as a result. Cost is a major factor in companies choosing other solutions. 

What other advice do I have?

It's important to have an understanding of your requirements because if people are looking for visualization and realization, this is a very good solution that can work with thousands of users generally and can work on billions and billions of records. 

I rate this solution a seven out of 10. 

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Marijan Barbul - PeerSpot reviewer
Information Technology Specialist at a energy/utilities company with 1,001-5,000 employees
Real User
A solution that is highly reliable and stable, ensuring trouble-free daily operations for its users
Pros and Cons
  • "Oracle OBIEE is a scary and stable product since it is a strong and well-created tool... In short, the solution is stable since it works properly every day."
  • "The drawback with the tool is that though it is well-created, its users are under-trained to use it."

What is our primary use case?

My company utilizes Oracle OBIEE, and we have a dedicated local development team responsible for preparing various cases. The data sources we use are locally based, and while we are unsure of their exact nature, they are primarily used for analytics and monitoring purposes. It's important to note that our monitoring is not in real-time but rather involves analyzing past data.

What is most valuable?

Oracle seems to be a better-developed and well-created tool than Microsoft Power BI. However, Oracle is a bit complicated, especially for its users. So. I'm a part of the IT team that is involved in the configuration of these BI tools. As a member of the IT team responsible for configuring these BI tools, we aim to cater to both management and KPI areas where users only need to view data on their screens and those who require BI solutions like Oracle OBIEE for their daily tasks. While Microsoft's tool is comparatively easier to use, we are struggling to train or show users how to use the Oracle tool. Nonetheless, Oracle is a tool closer to our company's management.

What needs improvement?

Training is needed to be provided to Oracle OBIEE's potential users since it is a complicated tool. The potential users of Oracle OBIEE need to possess some IT awareness to be able to operate it. The drawback with the tool is that though it is well-created, its users are under-trained to use it.

Since Oracle OBIEE is an on-premise solution, I face many limitations, and this is also one of the issues that Oracle needs to address in the future. Moving to the cloud is a decision that would make the solution much more efficient than it is currently.

For how long have I used the solution?

I have experience with Oracle OBIEE for more than a year. I am not sure about the version of the solution I use. I am a customer who uses the solution.

What do I think about the stability of the solution?

Oracle OBIEE is a scary and stable product since it is a strong and well-created tool, but it can be heavy on our company's systems compared to Microsoft's tools. In short, the solution is stable since it works properly every day.

What do I think about the scalability of the solution?

The solution seems to be more suitable for enterprise-sized companies that are involved in serious businesses. At the same time, Oracle OBIEE is not a solution for users not used to working with such tools.

Our company has not been able to make any enhancements to Oracle OBIEE. However, the process would be relatively easy as we can easily add data sources. The reports are also simple to create. While I am unsure whether we have any servers for balancing at this moment, scaling up seems like a realistic and easy option for Oracle OBIEE.

How are customer service and support?

Our company has a local support team, and in the past, we have only contacted the official Oracle support team for the solution's setup process. We haven't needed to reach out to them for anything beyond that. Even though we don't ask for any technical help from the solution's support team, they are always available to attend to all our queries.

How was the initial setup?

The initial setup process for the solution was done for us by one of the local vendors, and they were able to do it quickly as they were professionals.

What other advice do I have?

Before I recommend Oracle OBIEE to another person, I would ask them about their IT background since it is very crucial for the person planning to use the solution to possess knowledge of IT systems, how data is transferred, and what data types are to be able to use the tool. I would definitely recommend the solution to others if they are well-versed in the technicalities of the IT industry. Overall, I rate the solution a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
reviewer2133219 - PeerSpot reviewer
Information Technology Manager at a engineering company with 10,001+ employees
Real User
Top 5Leaderboard
Interactive analysis and easy-to-read report layouts are the most valuable features of the solution
Pros and Cons
  • "It is a stable and scalable solution."
  • "They should make the dashboard more intuitive."

What is our primary use case?

We use the solution for reporting purposes. We use it to generate interactive and format-based reports and to print and export them in an Excel file.

What is most valuable?

The solution's most valuable feature is interactive analysis. Also, the layout or design of the report is easy to understand as it is similar to Excel.

What needs improvement?

They should make the dashboard more intuitive.

For how long have I used the solution?

We have been using the solution for 15 years.

What do I think about the stability of the solution?

It is a stable solution. But, once in a while, it needs to restart due to memory issues.

What do I think about the scalability of the solution?

It is a scalable solution. We have 120 users of the solution in our organization.

How was the initial setup?

The solution's initial setup is straightforward. It takes a day for deployment and requires a small team of two.

What about the implementation team?

We implemented the solution in-house while doing the proof of concept.

What was our ROI?

The solution's ROI is good if you have published it on WebLogic, as it needs a very slim setup to work fine.

What's my experience with pricing, setup cost, and licensing?

We have to pay for the licenses. But, if developers want to try out technology to get proof of concept, they allow them to do it. There are no additional costs, but there might be some charges for the Java feature.

What other advice do I have?

I recommend the solution to others as it is a good product. It's an antique product from the Oracle vendor, and they are known for being one of the top IDBMS.

I rate the solution as an eight out of ten. 

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Download our free Oracle OBIEE Report and get advice and tips from experienced pros sharing their opinions.
Updated: April 2025
Buyer's Guide
Download our free Oracle OBIEE Report and get advice and tips from experienced pros sharing their opinions.