We primarily use the solution for creating financials.
The product has a direct plugin to Microsoft Excel. The ease of pulling in data and reporting and ease of getting quickly at data at different levels is great.
The solution can scale.
The initial setup isn't too difficult.
The stability and performance are good.
I definitely preferred Hyperion in the way it was organized compared to this product. I understand this solution is more of a budgeting tool, and so they've put their consolidation tool under that. Due to the fact that it's a space cube, for smaller companies like ours, the way that Hyperion was a relational database worked better for reporting.
Some of the things in this product are just too cumbersome and we don't need them and they make it harder to do certain things, or certain things have to have more specific names or descriptions. You have to put in strange characters that make it look not as sleek.
It would be nice if we had an option when using the ad hoc querying to see a member name and the description. In this solution, you can't pull both, you can only pull one or the other, and sometimes that's confusing. If you want an account, you might want to see the account number and the account name. That's super helpful to those of us in accounting and reporting, however, that's not currently an option. You can only pick one or the other right now. If they could somehow add that, that would be fantastic.
I've used the solution for about two years.
The stability has been great. There are no bugs or glitches. It doesn't crash or freeze. Its performance is good.
The product is scalable.
In some ways, HFM could handle more members within a dimension as it didn't need to copy or consolidate at every intersection point. Only the ones with values. This product, the way it's a cube, limits you and maybe how many members you can have within a dimension. However, in other ways, it's probably more scalable to do more. It just depends on what your purpose is.
I do not directly deal with technical support. I'm not in IT, so I don't directly deal with any of the tech support. Somebody more on the IT side would go through that.
We used to use Oracle Hyperion. I used it for so much longer, and therefore feel that Hyperion is easier to use. It's more intuitive, a little more streamlined. That's specifically reporting. If somebody was using it for planning, it probably was not as strong in that arena.
The initial setup is more complicated than HFM (Hyperion) was. That said, it was fine.
I'm not involved in the licensing aspect. I don't know how much it costs.
We're just a customer and an end-user.
The solution, being a cloud deployment, is always on the latest version.
The best advice would be to sit down and really talk about what the end goal is of what you want it to look like. Sometimes in sales meetings, you're told it can do certain things, and it can in fact do those things, however, not in the way you're envisioning it doing. Therefore, just have a clear picture of how long they're going to take or what that's really going to entail. When you're implementing it, you might need to actually consider a few different approaches than maybe the way you need it to look. It'll do it, just not the way you want it to.
I'd rate the solution at an eight out of ten.