Try our new research platform with insights from 80,000+ expert users
Assistant Engineer at FUBA Automotive Electronics GmbH
Real User
Straightforward setup and the support is ok, but usability is hindered by too many items in one LiveDoc
Pros and Cons
  • "The initial setup of this solution was straightforward, and there were not too many problems with it."
  • "The interface for this solution needs to be made more user-friendly to provide a better user experience."

What is our primary use case?

We primarily use this solution for requirement engineering. 

Our deployment is on a private cloud from Siemens. 

What needs improvement?

The interface for this solution needs to be made more user-friendly to provide a better user experience.

If we have too many work items in one LiveDoc then usage can be limited because the loading times are very slow.

In the next release of this solution, I would like to see the limitations removed.

There should be a better facility for importing, such as from an IBM Rational Doors document.

The configuration would be much simpler if it had limited functions for synchronizing with JIRA, for example.

For how long have I used the solution?

I have been using this solution for two years.

What do I think about the stability of the solution?

The stability of this solution is not bad, but it could be better. If there are too many work items in one LiveDoc then usage is limited, which requires a workaround.

You have to take care not to use more than 1000 workitems in one livedoc, in other case the loading times will be so long, that you get timeouts for them. Baseline comparisons and other oprations will be timeouted also.

Buyer's Guide
Polarion ALM
November 2024
Learn what your peers think about Polarion ALM. Get advice and tips from experienced pros sharing their opinions. Updated: November 2024.
816,406 professionals have used our research since 2012.

What do I think about the scalability of the solution?

I don't think that this solution scales well. The problem is that they don't have the memory being used entirely. I think that it has something to do with the architecture.

I think that we have plans to increase usage, although I do not have the details as to how. I've got some information from the Siemens colleagues and I see that we cannot improve too much, or in too many ways, due to limitations in the architecture. It means that we have to split our project and use something with fewer objects in it.

There are approximately ten people using this solution.

How are customer service and support?

Technical support for this solution is ok. 

How was the initial setup?

The initial setup of this solution was straightforward, and there were not too many problems with it. The process took a few hours.

Which other solutions did I evaluate?

I know of some other solutions, but they are different. For example, I think that IBM Rational DOORS is much better for requirements engineering, but it lacks other capabilities from Polarion. Merck may be better. It seems nice and seems to have the same capabilities, but I only have limited experience with it.

What other advice do I have?

My advice to anybody who is implementing this solution is to use less than one thousand work items in one LiveDoc. Otherwise, their experience may be poor. 

I would rate this solution a five out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Real User
Enables us to circulate a work ticket within teams but it's not a complete solution
Pros and Cons
  • "You can see the work ticket and you can circulate that within the teams. You can define your flows, customize according to your needs, and you can create dashboards and create the reports according to your needs."
  • "The most important thing for them to improve should be platform-independent features. They should also provide extensive pipelines and release pipelines that we can define and we can work on."

What is our primary use case?

I use the on-prem deployment model. Our primary use case is for application life cycle management, DevOps, and all the application requirements.

What is most valuable?

You can see the work ticket and you can circulate that within the teams. You can define your flows, customize according to your needs, and you can create dashboards and create the reports according to your needs. The version is not a distributed version of those systems. I think after requiring the kit by Microsoft most of the parties who are already using different ALM tools, they are moving towards Azure DevOps. Microsoft should be dedicated to moving the teams, creating new features, and making the Azure DevOps most straight-form independent. I have been using Siemens Polarion for three years but I haven't found out a way that you can use it in your own methodology for content management systems. If you were to say that everything is integrated and it's a complete solution, I would say it's not.

What needs improvement?

The most important thing for them to improve should be platform-independent features. They should also provide extensive pipelines and release pipelines that we can define and we can work on. 

Another area of improvement is integration with external tools and external platforms like Linux, Mac, and other stuff. Most of the teams are basically moving towards faster development. Everything should be flexible. All the tasks you can see in AWS and Azure, you would just need to drag and drop and release into the pipeline.

Right now, if you can evaluate the tools, then I think that as for the cost differences and for the usability, and other things concerned, so I will rate AWS at the first, Azure second, and then Atlassian tools and then Siemens would be fourth or fifth. 

What do I think about the stability of the solution?

It has worked well. Communication, dashboarding, reporting, content management, workflows, and you are creating user stories and you'll communicate within teams creating different divisions, mapping, queuing; for these kinds of things, that is good.

What do I think about the scalability of the solution?

Scalability is good. It's easy to expand it. 

How was the initial setup?

The initial setup was straightforward as far as the installation and management. It's easy to establish, setup, and deploy. 

The deployment took two to three hours. 

What other advice do I have?

I would rate it a five out of ten. I would like to see better integration and better extensivity of tasks. The costs are not proportionate to the features it offers. 

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Polarion ALM
November 2024
Learn what your peers think about Polarion ALM. Get advice and tips from experienced pros sharing their opinions. Updated: November 2024.
816,406 professionals have used our research since 2012.
reviewer1253193 - PeerSpot reviewer
Technial Lead at a transportation company with 1-10 employees
Real User
Stable with a straightforward setup and good technical support
Pros and Cons
  • "The technical support is quite good."
  • "The configuration aspect of the solution is not easy. A person needs a lot of programming knowledge in order to successfully handle the job."

What is our primary use case?

Polarion can be used typically for application lifecycle management. Typically it's used for requirement management, test case management, and defect tracking. 

What is most valuable?

The product is pretty stable.

The technical support is quite good.

The initial setup is fairly straightforward.

What needs improvement?

The solution is not easy to use.

The configuration aspect of the solution is not easy. A person needs a lot of programming knowledge in order to successfully handle the job.

The cost of the product is quite high. They should work to bring it down a bit so it's not on the higher end of the market.

For how long have I used the solution?

We've been using the solution for almost three years at this point.

What do I think about the stability of the solution?

We find the product to be very stable and reliable. However, there are a few issues with the stability that can still be ironed out.

What do I think about the scalability of the solution?

We aren't really end-users as we're more of a consulting company. However, we do plan to continue to use it in the future.

How are customer service and technical support?

The technical support is quite good. We've never had issues with their services in the past. We've been quite satisfied with them.

Which solution did I use previously and why did I switch?

We are providing services for codeBeamer for companies that need someone who has knowledge about codeBeamer and can deploy codeBeamer. We deploy PTC Integrity, Polarion, IBM, CLM, and two other products as well. We have around nine to 10 products we use as a deployment. 

How was the initial setup?

Typically, the installation process is quite straightforward and not too complex. However, there are instances where it can get a bit tricky.

What about the implementation team?

Typically, we provide consulting for deployment. We're the consulting company that customers use when they need assistance with deployment. We do the installation for most of our customers as well as the basic configuration so that clients can be ready to use the application.

What's my experience with pricing, setup cost, and licensing?

It's a pretty expensive solution. It's one of the most expensive solutions out there.

What other advice do I have?

We're a solution provider, so we don't directly use this product. We came across this product and have deployed it for our end client. We are a deployment and development partner for various clients in the automotive industry.

We have a specific partnership with the vendor in Germany. We are not directly related to Polarion. We're a service provider for their vendor.

We are using the latest version of the solution.

I'd recommend this product to other companies, of course, depending on their requirements.

Overall, I would rate it at an eight out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
System Engineer at a tech services company with 11-50 employees
Real User
Top 10
Offers very good integration with many features available in a single tool
Pros and Cons
  • "The solution offers good integration."
  • "Test management lacks an automated process."

What is our primary use case?

Our customers use ALM for different product implementations and tracking product activities. We are service providers of Polarion. I'm an administrator of ALM and we implement this solution for our customers.  

How has it helped my organization?

Polarion is 

What is most valuable?

The solution offers good integration. 

What needs improvement?

Test management could be improved because there's only a manual process available for now.

For how long have I used the solution?

I've been using this solution for seven years. 

What do I think about the stability of the solution?

The solution is stable.

What do I think about the scalability of the solution?

This solution is scalable, it can be scaled up or down according to customer requirements. 

How are customer service and support?

The technical support is good, we usually get a response within a few hours. 

How would you rate customer service and support?

Positive

How was the initial setup?

The initial setup is not too complicated or challenging. We have four or five customers who have implemented Polarion and around 1,000 users on a daily basis. We are also able to provide server maintenance services if our customers wish.

Which other solutions did I evaluate?

In comparison to Jira, Polarion provides many more features in a single tool. 

What other advice do I have?

I rate this solution eight out of 10. 

Which deployment model are you using for this solution?

Hybrid Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
Flag as inappropriate
PeerSpot user
Buyer's Guide
Download our free Polarion ALM Report and get advice and tips from experienced pros sharing their opinions.
Updated: November 2024
Buyer's Guide
Download our free Polarion ALM Report and get advice and tips from experienced pros sharing their opinions.