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Jama Connect vs Polarion ALM comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 15, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Jama Connect
Ranking in Application Lifecycle Management (ALM) Suites
11th
Average Rating
7.6
Reviews Sentiment
6.6
Number of Reviews
14
Ranking in other categories
Application Requirements Management (4th)
Polarion ALM
Ranking in Application Lifecycle Management (ALM) Suites
8th
Average Rating
7.8
Reviews Sentiment
6.6
Number of Reviews
20
Ranking in other categories
Enterprise Agile Planning Tools (7th)
 

Mindshare comparison

As of February 2025, in the Application Lifecycle Management (ALM) Suites category, the mindshare of Jama Connect is 2.9%, up from 2.1% compared to the previous year. The mindshare of Polarion ALM is 7.4%, up from 5.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Application Lifecycle Management (ALM) Suites
 

Featured Reviews

David Wilson - PeerSpot reviewer
Mainly used for requirements management, but its validation piece is not time-efficient at all
Like anything, Jama Connect relies highly on the company's culture because I found the whole review process to sound good, but it does not work in reality. Companies that use the tool are all pretty immature with requirements management, and therefore, they don't have the culture of doing that. You're always chasing them up and end up having review meetings, and no one pays attention to those review notices. The solution is very software-centric, and its validation piece is not time-efficient at all. It's very desktop verification and validation. You need to have it running and loading, which is not efficient. It's very cumbersome and overhead-intensive for verification management.
Dina Bindi - PeerSpot reviewer
Provides traceability and compliance with high flexibility
It's extremely flexible. Configuring items is straightforward and doesn't require involving the supplier each time. We find the requirement management, test management, documentation, and dashboards very effective. However, we don't use DevOps-related features, such as integration with tools like SVN or Git, because we use Azure DevOps. The aspects related to requirements, testing, changes, tasks, and agile methodology are excellent, which is why we've been using it for a long time.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Technical support answers fairly quickly compared to others like IBM or Atlassian. They also offer quite a good knowledge base for advanced cases and how to plan it, etc. via videos that they provide. They are quite useful."
"In Jama Connect, users have the capability to view and manage all test cases directly within the platform and execute them. The entire product specification, spanning various domains such as electrical, mechanical, software, and testing, is consolidated within Jama Connect."
"We use Jama Connect mainly for requirements management."
"The user experience is better than the competition."
"I like Jama Connect because it's easy to use and understand. The widgets are great, and linking is straightforward. The solution is not complex compared to its competitors."
"Jama Connect is a good tool for the entire software development cycle."
"The most valuable feature is the user-friendly interface."
"You can get full traceability with any other system. It also includes a test module, and you build the traceability matrix incrementally throughout the development process."
"The most valuable feature is the function of the ALM system."
"The best feature of Polarion ALM to me is its traceability link."
"It meets with everybody's needs without having to grab plugins."
"The features I find the most valuable are requirement tracking and schematics."
"Polarion ALM has some valuable tools for managing our targets and requirements. I think that's its best feature."
"The technical support is quite good."
"I am impressed with the solution’s stability."
"It offers good performance."
 

Cons

"The initial setup could be better, it's complicated."
"The user interface could be modernized and the product lacks project management functionalities."
"The solution is expensive."
"Test management can be improved. It's not so scalable. The user interface needs to split things into small projects."
"I think there's room for improvement, especially with the review process. Reviews should be integrated with requirement evaluation instead of being separate from it. The review should not run parallel to the requirement."
"There are a few areas where Jama Connect can improve. One suggestion is to enhance the built-in feature of profile generation."
"I believe one of the weak points is the reporting side. You must export inter-readable reports from Jama if you do not use the system as a repository for your design history file. Jama is great if you keep it in Jama, but reporting out requires some customization to get it right."
"I have inquired about pricing for this solution but have not yet heard anything, so their response time in this regard is something that should be improved."
"The user interface is not yet optimized."
"The ease-of-use could be improved a little."
"The tool needs to improve its planning. It also needs to add more integrations."
"Integration requires a lot of effort. You typically need to work with an implementation partner to get it done. Most connectors available for Polarion ALM are paid. Unlike other vendors offering several standard connectors for free, integrating third-party software with Polarion ALM involves discussing and coordinating with the third-party software providers, which requires effort."
"The most important thing for them to improve should be platform-independent features. They should also provide extensive pipelines and release pipelines that we can define and we can work on."
"I also recently suggested that CMS consider incorporating generative artificial intelligence into the system."
"Technical support needs some improvement."
"Test management lacks an automated process."
 

Pricing and Cost Advice

"If you want to have creative licenses, pricing may be an issue with the licenses, as it can become quite expensive over time to serve many people."
"Jama Connect is a little pricy."
"The cost seems very competitive with other offerings."
"To have a single source for all the requirements and all the change requests our company gets is the most valuable feature. It has also helped us to keep track of reviews."
"Our license for Polarion ALM is yearly. And it's not the cheapest tool that we've looked at. So if we had made our decision purely based on the licensing cost, we wouldn't have selected Polarion."
"The solution is expensive."
"Software for medical devices is always expensive."
"You have to pay around 50-60 euros per user."
"The license model is okay for large companies but would be quite expensive for smaller enterprises."
"It is an expensive product."
"If the pricing would come down and it was more affordable then we wouldn't have to switch."
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Top Industries

By visitors reading reviews
Manufacturing Company
27%
Healthcare Company
9%
Computer Software Company
8%
Aerospace/Defense Firm
7%
Manufacturing Company
25%
Computer Software Company
15%
Healthcare Company
7%
Financial Services Firm
4%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Jama Connect?
I like Jama Connect because it's easy to use and understand. The widgets are great, and linking is straightforward. The solution is not complex compared to its competitors.
What needs improvement with Jama Connect?
There are delays sometimes from the Jama Connect team in resolving issues. It's important to maintain and educate customers about the solutions they have.
What is your primary use case for Jama Connect?
Jama Connect is used to integrate solutions such as the Google App Store and Microsoft Azure. It provides single identity provider access, enabling Gmail access or Google access for users.
What needs improvement with Polarion ALM?
I also recently suggested that CMS consider incorporating generative artificial intelligence into the system. This could greatly enhance requirement checking, improve form, content, and clarity, an...
What is your primary use case for Polarion ALM?
We use Polarion ALM for software development, including requirements management, testing, change requests, and task tracking. We set up the environment by configuring items and reports based on use...
 

Overview

 

Sample Customers

Deloitte, SpaceX, Omnigon, Delft University
Engineering Ingegneria Informatica, IBS AG, Zumtobel Group
Find out what your peers are saying about Jama Connect vs. Polarion ALM and other solutions. Updated: January 2025.
838,640 professionals have used our research since 2012.