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Jama Connect vs Microsoft Azure DevOps comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 15, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Jama Connect
Ranking in Application Lifecycle Management (ALM) Suites
11th
Average Rating
7.6
Reviews Sentiment
6.3
Number of Reviews
16
Ranking in other categories
Application Requirements Management (4th)
Microsoft Azure DevOps
Ranking in Application Lifecycle Management (ALM) Suites
2nd
Average Rating
8.2
Reviews Sentiment
7.0
Number of Reviews
135
Ranking in other categories
Release Automation (1st), Enterprise Agile Planning Tools (1st)
 

Mindshare comparison

As of September 2025, in the Application Lifecycle Management (ALM) Suites category, the mindshare of Jama Connect is 4.0%, up from 2.5% compared to the previous year. The mindshare of Microsoft Azure DevOps is 13.0%, down from 22.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Application Lifecycle Management (ALM) Suites Market Share Distribution
ProductMarket Share (%)
Microsoft Azure DevOps13.0%
Jama Connect4.0%
Other83.0%
Application Lifecycle Management (ALM) Suites
 

Featured Reviews

Lasse Mikkonen - PeerSpot reviewer
Traceability has improved documentation for auditors and regulators
The collaboration feature in Jama Connect could be improved because it is only used by a limited number of people within an organization due to license costs. For broader collaboration that includes departments like marketing and engineering, many still rely on tools like Slack or Confluence. Additionally, there are areas where usability and configurability could be enhanced.
Ivan Angelov - PeerSpot reviewer
Facilitates agile transformation with potential for enhanced intuitiveness
What I liked about the solution is that it offers numerous features that are not available by default unless you are agile. Transitioning from the traditional Waterfall model to an agile methodology was challenging for us. Until 2020, our team predominantly worked with the Waterfall approach, using local tools like ServiceNow. We had a few team members who were familiar with Agile ISO, but none had experience with Azure. Therefore, we pursued Azure certification at the AZ-900 level. Our company organized a training session with a certified Azure expert, which was extremely beneficial for adopting best practices during the initial three months. This preparation helped us get accustomed to the new tool, as transitioning to a new system invariably requires time. Managing a pipeline of deliverables became significantly easier with this solution. We utilized it for stories and integrated change management with Azure DevOps. Eventually, everything related to the environment was organized there, enabling us to follow up and track progress with our technical engineers on an hourly, daily, or weekly basis. Reports were automatically generated and sent to management, offering them insights into our progress concerning the predefined roadmap.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"We use Jama Connect mainly for requirements management."
"The most valuable feature is the user-friendly interface."
"I like Jama Connect because it's easy to use and understand. The widgets are great, and linking is straightforward. The solution is not complex compared to its competitors."
"It is good at requirements management and test management."
"The relationship mapping feature is especially helpful, as it allows us to connect different requirements and compliance-related documentation."
"Technical support answers fairly quickly compared to others like IBM or Atlassian. They also offer quite a good knowledge base for advanced cases and how to plan it, etc. via videos that they provide. They are quite useful."
"Provides suitable tools for managing regulatory requirements."
"In Jama Connect, users have the capability to view and manage all test cases directly within the platform and execute them. The entire product specification, spanning various domains such as electrical, mechanical, software, and testing, is consolidated within Jama Connect."
"All features are good. Pipelines feature is great, and Boards and Artifacts features are also really good. It is really good at what it does. It is very comprehensive, and it has some really great aspects to it. It is very easy. It is probably one of the easiest to use DevOps tools in the industry, and it is well integrated."
"The most valuable feature is the complete integration between test cases, pipelines, and issue management."
"The most valuable feature is that it's fully integrated, where we have a single place to do everything that we need."
"You can have test cases in DevOps but not in JIRA. And, DevOps has advantages in terms of executing those test cases."
"What I like the most is the DevOps Boards. It's easy to create a hierarchical project structure, assign tasks to people, and to track their tasks."
"It is good for monitoring purposes. We are using the build pipelines of Microsoft Azure. They are also valuable."
"It is stable, and we have had no issues with it."
"I like the cloud infrastructure of Microsoft Azure DevOps."
 

Cons

"The initial setup could be better, it's complicated."
"I have inquired about pricing for this solution but have not yet heard anything, so their response time in this regard is something that should be improved."
"Test management can be improved. It's not so scalable. The user interface needs to split things into small projects."
"There are a few areas where Jama Connect can improve. One suggestion is to enhance the built-in feature of profile generation."
"I believe one of the weak points is the reporting side. You must export inter-readable reports from Jama if you do not use the system as a repository for your design history file. Jama is great if you keep it in Jama, but reporting out requires some customization to get it right."
"The solution is expensive."
"The user interface could be modernized and the product lacks project management functionalities."
"The collaboration feature in Jama Connect could be improved because it is only used by a limited number of people within an organization due to license costs."
"Those processes are a bit difficult for some customers who may not have technical knowledge and don't go through the entire documentation."
"Incorporating security tools directly into DevOps is crucial, as many existing DevOps solutions lack robust security features."
"The main issue that I have is the connection speed. Sometimes, the response is too slow. I am based in Taiwan, and I am not sure if it is because of broadband or something else. Its initial configuration is also a little bit difficult."
"The ability to extend work items was more flexible than it is now. Talking version control, one of our customers had some issues because they found it very difficult to manage more than 1000 repositories for one team project."
"The interface is very bad."
"Better integration with the Linux operating system would be an improvement for this solution."
"Microsoft could improve Visual Studio by making it easier to find the plugins you need to get your job done. Maybe they could implement an AI search instead of a simple tech search. Sometimes, people come up with a catchy name for something, and you don't know how it's spelled. For example, a developer might come up with a packet wizard and spell weird, like P-A-K-I-T."
"Reporting could be better. We would like to see how many applications are onboarded in DevOps and in which phase they are. We would like to know for how many applications we have done only the repository, but we have not yet done the build pipeline or deploy pipeline. Currently, there is no such report. We have to figure it out ourselves. There is no way to check how many applications are completing their build pipelines, how many applications are completing their deploy pipeline, how many are ready to use, and how many pipelines are working."
 

Pricing and Cost Advice

"Jama Connect is a little pricy."
"If you want to have creative licenses, pricing may be an issue with the licenses, as it can become quite expensive over time to serve many people."
"To have a single source for all the requirements and all the change requests our company gets is the most valuable feature. It has also helped us to keep track of reviews."
"The cost seems very competitive with other offerings."
"Its pricing is reasonable for the number of features that you get and the functionality that you can utilize for the agile delivery, which is what we are using it for. I found it extremely cost-effective."
"The licensing costs are reasonable."
"The pricing of Azure DevOps falls within the average range and it is fixed."
"I don't know what we pay, but I do know what I've seen online. If we switched to JIRA, we will basically have to double our costs because we still have to pay for the DevOps licensing. We're probably spending $100 a month on it. It has only standard licensing fees."
"For the basic license, it is around five euros per month."
"We do not pay licenses for this solution."
"The price of the solution is expensive."
"The price of this solution is fair."
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Top Industries

By visitors reading reviews
Manufacturing Company
28%
Healthcare Company
10%
Aerospace/Defense Firm
8%
Government
7%
Manufacturing Company
13%
Computer Software Company
12%
Financial Services Firm
11%
Government
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business7
Midsize Enterprise4
Large Enterprise5
By reviewers
Company SizeCount
Small Business42
Midsize Enterprise26
Large Enterprise69
 

Questions from the Community

What do you like most about Jama Connect?
I like Jama Connect because it's easy to use and understand. The widgets are great, and linking is straightforward. The solution is not complex compared to its competitors.
What needs improvement with Jama Connect?
The text and diagram handling in Jama Connect could be improved. The formatting is quite tricky, and diagrams don't import sometimes depending on the format. Importing diagrams into a requirement c...
What is your primary use case for Jama Connect?
My main use cases for Jama Connect involve managing our requirements through to test and validation. This includes reviewing the requirements, using the review functionality, and supporting our who...
Which is better - Jira or Microsoft Azure DevOps?
Jira is a great centralized tool for just about everything, from local team management to keeping track of products and work logs. It is easy to implement and navigate, and it is stable and scalabl...
Which is better - TFS or Azure DevOps?
TFS and Azure DevOps are different in many ways. TFS was designed for admins, and only offers incremental improvements. In addition, TFS seems complicated to use and I don’t think it has a very fri...
What do you like most about Microsoft Azure DevOps?
Valuable features for project management and tracking in Azure DevOps include a portal displaying test results, check-in/check-out activity, and developer/tester productivity.
 

Also Known As

No data available
Azure DevOps, VSTS, Visual Studio Team Services, MS Azure DevOps
 

Overview

 

Sample Customers

Deloitte, SpaceX, Omnigon, Delft University
Alaska Airlines, Iberia Airlines, Columbia, Skype
Find out what your peers are saying about Jama Connect vs. Microsoft Azure DevOps and other solutions. Updated: September 2025.
867,676 professionals have used our research since 2012.