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Jama Connect vs Microsoft Azure DevOps comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 15, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Jama Connect
Ranking in Application Lifecycle Management (ALM) Suites
12th
Average Rating
7.6
Reviews Sentiment
6.6
Number of Reviews
15
Ranking in other categories
Application Requirements Management (4th)
Microsoft Azure DevOps
Ranking in Application Lifecycle Management (ALM) Suites
2nd
Average Rating
8.2
Reviews Sentiment
7.1
Number of Reviews
132
Ranking in other categories
Release Automation (1st), Enterprise Agile Planning Tools (1st)
 

Mindshare comparison

As of April 2025, in the Application Lifecycle Management (ALM) Suites category, the mindshare of Jama Connect is 3.3%, up from 2.3% compared to the previous year. The mindshare of Microsoft Azure DevOps is 17.5%, down from 24.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Application Lifecycle Management (ALM) Suites
 

Featured Reviews

Lasse Mikkonen - PeerSpot reviewer
Traceability has improved documentation for auditors and regulators
The collaboration feature in Jama Connect could be improved because it is only used by a limited number of people within an organization due to license costs. For broader collaboration that includes departments like marketing and engineering, many still rely on tools like Slack ( /products/slack-reviews ) or Confluence ( /products/atlassian-confluence-reviews ). Additionally, there are areas where usability and configurability could be enhanced.
Ivan Angelov - PeerSpot reviewer
Facilitates agile transformation with potential for enhanced intuitiveness
What I liked about the solution is that it offers numerous features that are not available by default unless you are agile. Transitioning from the traditional Waterfall model to an agile methodology was challenging for us. Until 2020, our team predominantly worked with the Waterfall approach, using local tools like ServiceNow. We had a few team members who were familiar with Agile ISO, but none had experience with Azure. Therefore, we pursued Azure certification at the AZ-900 level. Our company organized a training session with a certified Azure expert, which was extremely beneficial for adopting best practices during the initial three months. This preparation helped us get accustomed to the new tool, as transitioning to a new system invariably requires time. Managing a pipeline of deliverables became significantly easier with this solution. We utilized it for stories and integrated change management with Azure DevOps. Eventually, everything related to the environment was organized there, enabling us to follow up and track progress with our technical engineers on an hourly, daily, or weekly basis. Reports were automatically generated and sent to management, offering them insights into our progress concerning the predefined roadmap.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The user experience is better than the competition."
"The most valuable feature is the user-friendly interface."
"Provides suitable tools for managing regulatory requirements."
"Traceability is a key differentiator for Jama Connect, especially compared to Jira."
"It is good at requirements management and test management."
"Technical support answers fairly quickly compared to others like IBM or Atlassian. They also offer quite a good knowledge base for advanced cases and how to plan it, etc. via videos that they provide. They are quite useful."
"Jama Connect is a good tool for the entire software development cycle."
"We use Jama Connect mainly for requirements management."
"The CI/CD pipeline setup is more user-friendly. You can manage various stages, and there are over 400+ plugins available for each stage."
"The solution is good for everything, including end-to-end planning and its deployment and testing."
"Azure DevOps is complete and meets all of your expectations. You can develop your own plugins to customize it however you want, so it's highly flexible. We develop personalized plugins or use ones that other programmers create for the Azure Marketplace."
"Provides agile management of projects."
"Fields can be customized and the reporting is good."
"What I like the most is the DevOps Boards. It's easy to create a hierarchical project structure, assign tasks to people, and to track their tasks."
"The most valuable feature is that we can run integrations with DevOps. From a QA perspective and a testing perspective, we can run those tests and integrate automation tools. Then we can run those tests as part of the deployment process. Every time we are deploying something, it automatically runs all the tests."
"Two of the most valuable features include the integrated project management suite, which consolidates source code and project management in a single location, and its powerful reporting capabilities."
 

Cons

"More automation could speed up workflows, flag errors more timely, and eliminate manual steps."
"The initial setup could be better, it's complicated."
"There are delays sometimes from the Jama Connect team in resolving issues."
"I believe one of the weak points is the reporting side. You must export inter-readable reports from Jama if you do not use the system as a repository for your design history file. Jama is great if you keep it in Jama, but reporting out requires some customization to get it right."
"t is rather slow, so the speed of the process and consuming information should be improved. It doesn't have a nice way of viewing information. We would like to see better interfaces for consuming information."
"The solution is expensive."
"The collaboration feature in Jama Connect could be improved because it is only used by a limited number of people within an organization due to license costs."
"There are a few areas where Jama Connect can improve. One suggestion is to enhance the built-in feature of profile generation."
"I think that the integration is to some extent, immature."
"Definitely, there should be more integration between GitHub and Azure DevOps."
"It would be very useful if it had better integration with Microsoft Word because we would like to be able to define the priority requirement document and add it to different stages of the backlog."
"Its setup is quite complex."
"The installation time of this solution depends on the environment it is being implemented in. We had a couple of projects that took around two weeks of implementation. This included the whole integration of the DevOps and everything together."
"It is very difficult to integrate the product with third-party tools."
"The dashboards need bigger with better extensions and layouts. There isn't a workflow related to the statuses on the dashboard. It only lists the statuses. You can have one started, and once done, but everything in between is only in progress and could be in any order you want, it lacks flow."
"Microsoft Azure DevOps should create some training materials."
 

Pricing and Cost Advice

"The cost seems very competitive with other offerings."
"If you want to have creative licenses, pricing may be an issue with the licenses, as it can become quite expensive over time to serve many people."
"Jama Connect is a little pricy."
"To have a single source for all the requirements and all the change requests our company gets is the most valuable feature. It has also helped us to keep track of reviews."
"The price is cheaper than Jira and some of the other competing tools."
"The licensing costs are reasonable."
"There are additional costs for some functionality, such as increased scalability."
"It is a subscription model and I only pay for what I use."
"The majority of the components are reasonably priced."
"The price of this solution is fair."
"The pricing of Azure DevOps falls within the average range and it is fixed."
"The reason that customers are going to the cloud is that it provides the ability to reduce the license cost. For example, when purchasing Office 365 it is bundled with Word, Excel, PowerPoint, Access, and many other applications. In the past, purchasing a license was approximately $600. Today it's only $35 or $45 per customer, per client, or per user, plus the storage. It's less expensive for companies today, to use something, such as Microsoft Azure DevOps, and provide the software to all the employees needing a license. It's better to go with the cloud than just to buy the licenses by themselves."
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Top Industries

By visitors reading reviews
Manufacturing Company
27%
Healthcare Company
9%
Computer Software Company
7%
Aerospace/Defense Firm
7%
Manufacturing Company
13%
Computer Software Company
13%
Financial Services Firm
12%
Government
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Jama Connect?
I like Jama Connect because it's easy to use and understand. The widgets are great, and linking is straightforward. The solution is not complex compared to its competitors.
What needs improvement with Jama Connect?
The collaboration feature in Jama Connect could be improved because it is only used by a limited number of people within an organization due to license costs. For broader collaboration that include...
What is your primary use case for Jama Connect?
I primarily work with Jama Connect ( /products/jama-connect-reviews ) for requirements management.
Which is better - Jira or Microsoft Azure DevOps?
Jira is a great centralized tool for just about everything, from local team management to keeping track of products and work logs. It is easy to implement and navigate, and it is stable and scalabl...
Which is better - TFS or Azure DevOps?
TFS and Azure DevOps are different in many ways. TFS was designed for admins, and only offers incremental improvements. In addition, TFS seems complicated to use and I don’t think it has a very fri...
What do you like most about Microsoft Azure DevOps?
Valuable features for project management and tracking in Azure DevOps include a portal displaying test results, check-in/check-out activity, and developer/tester productivity.
 

Also Known As

No data available
Azure DevOps, VSTS, Visual Studio Team Services, MS Azure DevOps
 

Overview

 

Sample Customers

Deloitte, SpaceX, Omnigon, Delft University
Alaska Airlines, Iberia Airlines, Columbia, Skype
Find out what your peers are saying about Jama Connect vs. Microsoft Azure DevOps and other solutions. Updated: March 2025.
845,406 professionals have used our research since 2012.