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Jama Connect pros and cons

Vendor: Jama
3.8 out of 5
1,395 followers
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Pros & Cons summary

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Prominent pros & cons

PROS

Technical support responds promptly and offers a comprehensive knowledge base with helpful videos.
Requirements and test management capabilities are strong, with full traceability and a test module for incremental development.
Provides effective tools for managing regulatory requirements throughout the software development cycle.
Consolidates product specifications across domains like electrical, mechanical, software, and testing, enhancing relationship mapping of requirements and documentation.
Single identity provider capability simplifies integration with multiple platforms, enhancing user access management.

CONS

Test management and scalability can be improved, with enhancements needed in report generation and project management functionalities.
Pricing inquiries and response times require improvement.
Initial setup is complicated and can be optimized for ease.
Review processes should be better integrated with requirement evaluations rather than running parallel.
Validation and workflow automation could be made more time-efficient to eliminate manual steps.
 

Jama Connect Pros review quotes

reviewer1229847 - PeerSpot reviewer
May 13, 2022
You can get full traceability with any other system. It also includes a test module, and you build the traceability matrix incrementally throughout the development process.
Lasse Mikkonen - PeerSpot reviewer
Sep 5, 2019
Technical support answers fairly quickly compared to others like IBM or Atlassian. They also offer quite a good knowledge base for advanced cases and how to plan it, etc. via videos that they provide. They are quite useful.
reviewer1681737 - PeerSpot reviewer
Sep 28, 2021
It is good at requirements management and test management.
Learn what your peers think about Jama Connect. Get advice and tips from experienced pros sharing their opinions. Updated: March 2025.
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Lasse Mikkonen - PeerSpot reviewer
Jan 17, 2023
Provides suitable tools for managing regulatory requirements.
reviewer1606167 - PeerSpot reviewer
Jun 20, 2024
The relationship mapping feature is especially helpful, as it allows us to connect different requirements and compliance-related documentation.
Lasse Mikkonen - PeerSpot reviewer
Mar 3, 2025
Traceability is a key differentiator for Jama Connect, especially compared to Jira.
NO
Jun 5, 2024
In Jama Connect, users have the capability to view and manage all test cases directly within the platform and execute them. The entire product specification, spanning various domains such as electrical, mechanical, software, and testing, is consolidated within Jama Connect.
David Wilson - PeerSpot reviewer
Jul 22, 2024
We use Jama Connect mainly for requirements management.
Rahul Kumar Jangir - PeerSpot reviewer
Apr 12, 2024
I like Jama Connect because it's easy to use and understand. The widgets are great, and linking is straightforward. The solution is not complex compared to its competitors.
reviewer2557449 - PeerSpot reviewer
Sep 20, 2024
The user experience is better than the competition.
 

Jama Connect Cons review quotes

reviewer1229847 - PeerSpot reviewer
May 13, 2022
I believe one of the weak points is the reporting side. You must export inter-readable reports from Jama if you do not use the system as a repository for your design history file. Jama is great if you keep it in Jama, but reporting out requires some customization to get it right.
Lasse Mikkonen - PeerSpot reviewer
Sep 5, 2019
Test management can be improved. It's not so scalable. The user interface needs to split things into small projects.
reviewer1681737 - PeerSpot reviewer
Sep 28, 2021
The initial setup could be better, it's complicated.
Learn what your peers think about Jama Connect. Get advice and tips from experienced pros sharing their opinions. Updated: March 2025.
845,040 professionals have used our research since 2012.
Lasse Mikkonen - PeerSpot reviewer
Jan 17, 2023
The user interface could be modernized and the product lacks project management functionalities.
AA
Sep 12, 2019
t is rather slow, so the speed of the process and consuming information should be improved. It doesn't have a nice way of viewing information. We would like to see better interfaces for consuming information.
reviewer1606167 - PeerSpot reviewer
Jun 20, 2024
There are a few areas where Jama Connect can improve. One suggestion is to enhance the built-in feature of profile generation.
Lasse Mikkonen - PeerSpot reviewer
Mar 3, 2025
The collaboration feature in Jama Connect could be improved because it is only used by a limited number of people within an organization due to license costs.
NO
Jun 5, 2024
The solution is expensive.
David Wilson - PeerSpot reviewer
Jul 22, 2024
The solution is very software-centric, and its validation piece is not time-efficient at all.
Rahul Kumar Jangir - PeerSpot reviewer
Apr 12, 2024
I think there's room for improvement, especially with the review process. Reviews should be integrated with requirement evaluation instead of being separate from it. The review should not run parallel to the requirement.