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Helix ALM vs Jama Connect comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Scalability Issues

Sentiment score
7.5
Helix ALM is praised for its scalability, integration, and stable performance, making it ideal for large, growing teams and projects.
No sentiment score available
 

Valuable Features

Sentiment score
8.2
Helix ALM excels in managing requirements, tracking issues, and test management with flexibility, customization, robust traceability, and integration capabilities.
No sentiment score available
 

Room For Improvement

Sentiment score
7.0
Users find Helix ALM slow, unintuitive, with limited reporting, poor integration, and inadequate documentation.
No sentiment score available
 

Customer Service

Sentiment score
9.5
Helix ALM's customer service is praised for being responsive, knowledgeable, and efficient, aiding users with excellent support and onboarding.
No sentiment score available
 

Stability Issues

Sentiment score
9.0
Helix ALM is praised for its robust performance, reliability, and high responsiveness, especially during complex tasks and updates.
No sentiment score available
 

Setup Cost

No sentiment score available
Helix ALM provides scalable, flexible pricing with per-user costs based on modules, and discounts for higher user counts.
No sentiment score available
 

Categories and Ranking

Helix ALM
Ranking in Application Lifecycle Management (ALM) Suites
18th
Ranking in Application Requirements Management
7th
Average Rating
6.4
Reviews Sentiment
8.2
Number of Reviews
7
Ranking in other categories
Test Management Tools (14th)
Jama Connect
Ranking in Application Lifecycle Management (ALM) Suites
11th
Ranking in Application Requirements Management
4th
Average Rating
7.6
Number of Reviews
14
Ranking in other categories
No ranking in other categories
 

Featured Reviews

Harold Pogue - PeerSpot reviewer
Helix ALM is insanely configurable, with great traceability, and flexibility
The most valuable features of Helix ALM are traceability and flexibility. One thing that distinguishes Helix ALM from other solutions is that it is a hybrid cloud model. Helix ALM is not a full cloud implementation like Valerian, Jira Jama, or Atlassian, where we just go through a browser onto the cloud. In the case of Helix, we have code that goes on our computer and then that communicates to the cloud. We have the backup and distribution capability of the cloud, but we have code executing on our machine, and we don't need to worry much about speed and internet lag problems.
David Wilson - PeerSpot reviewer
Mainly used for requirements management, but its validation piece is not time-efficient at all
Like anything, Jama Connect relies highly on the company's culture because I found the whole review process to sound good, but it does not work in reality. Companies that use the tool are all pretty immature with requirements management, and therefore, they don't have the culture of doing that. You're always chasing them up and end up having review meetings, and no one pays attention to those review notices. The solution is very software-centric, and its validation piece is not time-efficient at all. It's very desktop verification and validation. You need to have it running and loading, which is not efficient. It's very cumbersome and overhead-intensive for verification management.
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816,406 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Healthcare Company
16%
Manufacturing Company
14%
Financial Services Firm
10%
Computer Software Company
9%
Manufacturing Company
26%
Healthcare Company
9%
Computer Software Company
9%
Aerospace/Defense Firm
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What is your experience regarding pricing and costs for Helix ALM?
I rate the product price a nine on a one to ten scale, where one is low price and ten is high price.
What needs improvement with Helix ALM?
Helix ALM should be able to integrate with other systems better. Helix ALM should also have an easier user interface, and the solution needs to have drag-and-drop tools included in it.
What do you like most about Jama Connect?
I like Jama Connect because it's easy to use and understand. The widgets are great, and linking is straightforward. The solution is not complex compared to its competitors.
What needs improvement with Jama Connect?
More automation could speed up workflows, flag errors more timely, and eliminate manual steps. It would also be beneficial to be leaner and more efficient and reduce unnecessary tasks.
What is your primary use case for Jama Connect?
We are using Jama Connect for both requirements, test reviews, and design input reviews. We utilize the review module to create a great overview and keep tracing. The tool helps to shorten the time...
 

Comparisons

 

Also Known As

TestTrack
No data available
 

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Overview

 

Sample Customers

Invision, Softing, CACI, Hunter Industries, ITSO, Itron, EEC, Database Consultants Australia, VirtualScopics, March Networks, WorkForce
Deloitte, SpaceX, Omnigon, Delft University
Find out what your peers are saying about Helix ALM vs. Jama Connect and other solutions. Updated: October 2024.
816,406 professionals have used our research since 2012.