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Helix ALM vs Tricentis qTest comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 16, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Customer Service

Sentiment score
9.5
Helix ALM's customer service is praised for being responsive, knowledgeable, and efficient, aiding users with excellent support and onboarding.
No sentiment score available
Tricentis qTest support is responsive and helpful, but users sometimes experience delays and limitations, rating it six out of ten.
 

Room For Improvement

Sentiment score
7.0
Users find Helix ALM slow, unintuitive, with limited reporting, poor integration, and inadequate documentation.
Sentiment score
5.2
Tricentis qTest requires improvements in Insights performance, JIRA integration, Defects module robustness, interface design, and report generation.
 

Scalability Issues

Sentiment score
7.5
Helix ALM is praised for its scalability, integration, and stable performance, making it ideal for large, growing teams and projects.
Sentiment score
8.2
Tricentis qTest scales well globally, integrates seamlessly with tools, and supports diverse teams with minimal maintenance due to its cloud-based nature.
 

Setup Cost

No sentiment score available
Helix ALM provides scalable, flexible pricing with per-user costs based on modules, and discounts for higher user counts.
No sentiment score available
Tricentis qTest costs $1,000-$2,000 per license annually, higher than Jira and Zephyr but justified by advanced features.
 

Stability Issues

Sentiment score
9.0
Helix ALM is praised for its robust performance, reliability, and high responsiveness, especially during complex tasks and updates.
Sentiment score
8.3
Tricentis qTest is highly stable with rare downtimes, minor performance issues, and consistently meets user needs with strong ratings.
 

Valuable Features

Sentiment score
8.2
Helix ALM excels in managing requirements, tracking issues, and test management with flexibility, customization, robust traceability, and integration capabilities.
Sentiment score
8.2
Test automation excels with JIRA integration, ease of use, test case reusability, insightful reporting, and scalability for large projects.
 

Categories and Ranking

Helix ALM
Ranking in Test Management Tools
14th
Average Rating
6.4
Reviews Sentiment
8.2
Number of Reviews
7
Ranking in other categories
Application Lifecycle Management (ALM) Suites (18th), Application Requirements Management (7th)
Tricentis qTest
Ranking in Test Management Tools
6th
Average Rating
8.4
Reviews Sentiment
7.5
Number of Reviews
16
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of November 2024, in the Test Management Tools category, the mindshare of Helix ALM is 2.9%, up from 1.7% compared to the previous year. The mindshare of Tricentis qTest is 14.5%, up from 10.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Test Management Tools
 

Featured Reviews

Harold Pogue - PeerSpot reviewer
Helix ALM is insanely configurable, with great traceability, and flexibility
The most valuable features of Helix ALM are traceability and flexibility. One thing that distinguishes Helix ALM from other solutions is that it is a hybrid cloud model. Helix ALM is not a full cloud implementation like Valerian, Jira Jama, or Atlassian, where we just go through a browser onto the cloud. In the case of Helix, we have code that goes on our computer and then that communicates to the cloud. We have the backup and distribution capability of the cloud, but we have code executing on our machine, and we don't need to worry much about speed and internet lag problems.
Sudipto Dey - PeerSpot reviewer
It doesn't require installation because you can use it through the URL; it's user-friendly and has an excellent reporting feature
The support for Tricentis qTest has room for improvement. The response could be better. There's a feature I want to document on the Tricentis Idea Portal for Tricentis qTest, which I hope to see in the next version of the tool. It's a feature available in Micro Focus where you execute a test, and then on a spec level, you mark it as pass or fail. Then at the overall level, Micro Focus will automatically mark the test as a pass if all steps passed or failed, even if one step failed. However, here in Tricentis qTest, you still need to mark the overall level of the test cases. It's not automated, unlike what you have in Micro Focus. If Tricentis adds that feature in Tricentis qTest, it will make life easier for testers.
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Top Industries

By visitors reading reviews
Healthcare Company
16%
Manufacturing Company
14%
Financial Services Firm
10%
Computer Software Company
9%
Financial Services Firm
14%
Computer Software Company
12%
Manufacturing Company
12%
Insurance Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What is your experience regarding pricing and costs for Helix ALM?
I rate the product price a nine on a one to ten scale, where one is low price and ten is high price.
What needs improvement with Helix ALM?
Helix ALM should be able to integrate with other systems better. Helix ALM should also have an easier user interface, and the solution needs to have drag-and-drop tools included in it.
What do you like most about Tricentis qTest?
I found the reporting aspect to be the most valuable as it provided a comprehensive overview of the efforts needed and the workload for individual tests.
What is your experience regarding pricing and costs for Tricentis qTest?
Based on whatever I heard, I can say that Tricentis qTest is a little costlier than other test management tools, like Jira, Zephyr, or Xray.
What needs improvement with Tricentis qTest?
The user interface has a somewhat outdated design, which is certainly an area that could be improved. Some of the modules appear to be loosely connected, but despite these aspects, our overall expe...
 

Comparisons

 

Also Known As

TestTrack
qTest
 

Overview

 

Sample Customers

Invision, Softing, CACI, Hunter Industries, ITSO, Itron, EEC, Database Consultants Australia, VirtualScopics, March Networks, WorkForce
McKesson, Accenture, Nationwide Insurance, Allianz, Telstra, Moët Hennessy-Louis Vuitton (LVMH PCIS), and Vodafone
Find out what your peers are saying about Helix ALM vs. Tricentis qTest and other solutions. Updated: October 2024.
816,406 professionals have used our research since 2012.