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OpenText ALM / Quality Center vs Tricentis qTest comparison

OpenText and Tricentis are both solutions in the Test Management Tools category. OpenText is ranked #1 with an average rating of 8.2, while Tricentis is ranked #6 with an average rating of 8.7. OpenText holds a 12.5% mindshare in TMT, compared to Tricentis’s 14.5% mindshare. Additionally, 89% of OpenText users are willing to recommend the solution, compared to 100% of Tricentis users who would recommend it.
OpenText ALM / Quality Center
Read 204 OpenText ALM / Quality Center reviews
  • 2,906 Views
  • 1,204 Comparison Views
89% willing to recommend
Tricentis qTest
Read 16 Tricentis qTest reviews
  • 1,669 Views
  • 1,053 Comparison Views
100% willing to recommend
 

Comparison Buyer's Guide

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Executive SummaryUpdated on Sep 16, 2024

OpenText ALM / Quality Center and Tricentis qTest are leading application lifecycle management tools. User reviews indicate that Tricentis qTest offers more advanced features and greater ease of use, despite OpenText ALM / Quality Center's strengths in deployment and customer service.

Features: OpenText ALM / Quality Center has robust test management and integration capabilities. Tricentis qTest excels in flexible test execution, seamless integrations, and superior reporting. The comparison shows that Tricentis qTest is more adaptable and user-friendly in terms of functional flexibility.

Room for Improvement: OpenText ALM / Quality Center needs better user interface design and improved performance speeds. Tricentis qTest could enhance its dashboard and reporting features. Both require improvements, but OpenText ALM / Quality Center needs significant performance optimization.

Ease of Deployment and Customer Service: OpenText ALM / Quality Center has a complex but thorough deployment process and strong customer support. Tricentis qTest offers easier deployment and efficient customer service.

Pricing and ROI: OpenText ALM / Quality Center has higher setup costs but delivers significant ROI over time. Tricentis qTest is moderately priced and perceived to offer quicker, more substantial ROI due to usability and adaptable features.

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To learn more, read our detailed OpenText ALM / Quality Center vs. Tricentis qTest Report (Updated: October 2024).
Buyer's Guide
OpenText ALM / Quality Center vs. Tricentis qTest
October 2024
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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Customer Service

Sentiment score
7.8
OpenText ALM/Quality Center's support is inconsistent, with varied user experiences, prompting reliance on internal, third-party, or premier support.
No sentiment score available
Tricentis qTest support is responsive and helpful, but users sometimes experience delays and limitations, rating it six out of ten.
 

Room For Improvement

Sentiment score
4.8
OpenText ALM faces high costs, outdated UI, limited compatibility, cumbersome reporting, and integration issues, needing broader platform flexibility.
Sentiment score
5.2
Tricentis qTest requires improvements in Insights performance, JIRA integration, Defects module robustness, interface design, and report generation.
Improvements are needed so that the system can continue running without creating a new run.
For more quotes and insights, download the OpenText ALM / Quality Center report
No quotes available
For more quotes and insights, download the Tricentis qTest report
 

Scalability Issues

Sentiment score
7.6
OpenText ALM/Quality Center supports large user bases and diverse projects efficiently, despite occasional license and performance issues.
Sentiment score
8.2
Tricentis qTest scales well globally, integrates seamlessly with tools, and supports diverse teams with minimal maintenance due to its cloud-based nature.
 

Setup Cost

No sentiment score available
OpenText ALM/Quality Center's high costs make it challenging for smaller companies, promoting a shift to cheaper or open-source options.
No sentiment score available
Tricentis qTest costs $1,000-$2,000 per license annually, higher than Jira and Zephyr but justified by advanced features.
 

Stability Issues

Sentiment score
8.9
OpenText ALM/Quality Center is stable with occasional issues; patching and updates enhance performance and minimize downtime.
Sentiment score
8.3
Tricentis qTest is highly stable with rare downtimes, minor performance issues, and consistently meets user needs with strong ratings.
 

Valuable Features

Sentiment score
8.0
OpenText ALM/Quality Center offers robust traceability, integration, and scalability for efficient project oversight, test management, and defect tracking.
Sentiment score
8.2
Test automation excels with JIRA integration, ease of use, test case reusability, insightful reporting, and scalability for large projects.
It is beneficial for managing testing data and has integration with Excel.
For more quotes and insights, download the OpenText ALM / Quality Center report
No quotes available
For more quotes and insights, download the Tricentis qTest report
 

Categories and Ranking

OpenText ALM / Quality Center
Ranking in Test Management Tools
1st
Average Rating
8.0
Reviews Sentiment
7.6
Number of Reviews
204
Ranking in other categories
Application Lifecycle Management (ALM) Suites (5th)
Tricentis qTest
Ranking in Test Management Tools
6th
Average Rating
8.4
Reviews Sentiment
7.5
Number of Reviews
16
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of November 2024, in the Test Management Tools category, the mindshare of OpenText ALM / Quality Center is 12.5%, down from 13.0% compared to the previous year. The mindshare of Tricentis qTest is 14.5%, up from 10.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Test Management Tools
 

Featured Reviews

Aphiwat Leetavorn. - PeerSpot reviewer
Has an initial setup phase that is easy to manage
The tool has some limitations for the dashboard, especially when it comes to 20 or 25 of them, which is sometimes not enough, and one may have to use a custom Excel to help extend the dashboard. The tool needs improvements since it is an old technology. OpenText ALM / Quality Center's improved version is ALM Octane but it does not support some of the traditional parts of the original product. Some of the traditional parts are missing in a lot of areas of OpenText ALM / Quality Center. It is difficult to directly transfer OpenText ALM / Quality Center to ALM Octane. Some of the classic OEMs have limitations, especially when used in an IDE network. There is a need for the tool to check where changes in UI or UX need to be made. The technology used for UI and UX are not user-friendly.
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Sudipto Dey - PeerSpot reviewer
It doesn't require installation because you can use it through the URL; it's user-friendly and has an excellent reporting feature
The support for Tricentis qTest has room for improvement. The response could be better. There's a feature I want to document on the Tricentis Idea Portal for Tricentis qTest, which I hope to see in the next version of the tool. It's a feature available in Micro Focus where you execute a test, and then on a spec level, you mark it as pass or fail. Then at the overall level, Micro Focus will automatically mark the test as a pass if all steps passed or failed, even if one step failed. However, here in Tricentis qTest, you still need to mark the overall level of the test cases. It's not automated, unlike what you have in Micro Focus. If Tricentis adds that feature in Tricentis qTest, it will make life easier for testers.
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Top Industries

By visitors reading reviews
Educational Organization
62%
Financial Services Firm
7%
Manufacturing Company
5%
Computer Software Company
5%
Financial Services Firm
14%
Computer Software Company
12%
Manufacturing Company
12%
Insurance Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Micro Focus ALM Quality Center?
The most valuable feature is the ST Add-In. It's a Microsoft add-in that makes it much easier to upload test cases into Quality Center.
See all answers
What is your experience regarding pricing and costs for Micro Focus ALM Quality Center?
The cost is a bit high and this could be improved as there are new players with better pricing.
See all answers
What needs improvement with Micro Focus ALM Quality Center?
Costing is an area that needs improvement. It is a bit on the higher side and can be managed better as there are new players with better pricing. Aside from this, there are no other challenges and ...
See all answers
What do you like most about Tricentis qTest?
I found the reporting aspect to be the most valuable as it provided a comprehensive overview of the efforts needed and the workload for individual tests.
See all answers
What is your experience regarding pricing and costs for Tricentis qTest?
Based on whatever I heard, I can say that Tricentis qTest is a little costlier than other test management tools, like Jira, Zephyr, or Xray.
See all answers
What needs improvement with Tricentis qTest?
The user interface has a somewhat outdated design, which is certainly an area that could be improved. Some of the modules appear to be loosely connected, but despite these aspects, our overall expe...
See all answers
 

Comparisons

Microsoft Azure DevOps vs OpenText ALM / Quality Center Logo
Microsoft Azure DevOps vs OpenText ALM / Quality Center
Compared 24% of the time
OpenText ALM Octane vs OpenText ALM / Quality Center Logo
OpenText ALM Octane vs OpenText ALM / Quality Center
Compared 22% of the time
Jira vs OpenText ALM / Quality Center Logo
Jira vs OpenText ALM / Quality Center
Compared 15% of the time
OpenText UFT One vs OpenText ALM / Quality Center Logo
OpenText UFT One vs OpenText ALM / Quality Center
Compared 5% of the time
Tricentis Tosca vs OpenText ALM / Quality Center Logo
Tricentis Tosca vs OpenText ALM / Quality Center
Compared 5% of the time
More OpenText ALM / Quality Center Competitors
Tricentis Tosca vs Tricentis qTest Logo
Tricentis Tosca vs Tricentis qTest
Compared 25% of the time
TestRail vs Tricentis qTest Logo
TestRail vs Tricentis qTest
Compared 14% of the time
Zephyr Enterprise vs Tricentis qTest Logo
Zephyr Enterprise vs Tricentis qTest
Compared 8% of the time
TFS vs Tricentis qTest Logo
TFS vs Tricentis qTest
Compared 5% of the time
Helix ALM vs Tricentis qTest Logo
Helix ALM vs Tricentis qTest
Compared 5% of the time
More Tricentis qTest Competitors
 

Product Reports

Buyer's Guide
OpenText ALM / Quality Center
November 2024
OpenText ALM / Quality Center reportDownload OpenText ALM / Quality Center product report
Buyer's Guide
Tricentis qTest
October 2024
Tricentis qTest reportDownload Tricentis qTest product report
 

Also Known As

Micro Focus ALM Quality Center, HPE ALM, Quality Center, Quality Center, Micro Focus ALM
qTest
 

Learn More

OpenText
Tricentis
 

Overview

OpenText ALM/Quality Center serves as the single pane of glass for software quality management. It helps you govern application lifecycle management activities and implement rigorous, auditable lifecycle processes.

Tricentis is the global leader in enterprise continuous testing, widely credited for reinventing software testing for DevOps, cloud, and enterprise applications. The Tricentis AI-based, continuous testing platform provides a new and fundamentally different way to perform software testing. An approach that’s totally automated, fully codeless, and intelligently driven by AI. It addresses both agile development and complex enterprise apps, enabling enterprises to accelerate their digital transformation by dramatically increasing software release speed, reducing costs, and improving software quality. 

 

Sample Customers

Airbus Defense and Space, Vodafone, JTI, Xellia, and Banco de Creìdito e Inversiones (Bci)
McKesson, Accenture, Nationwide Insurance, Allianz, Telstra, Moët Hennessy-Louis Vuitton (LVMH PCIS), and Vodafone
Buyer's Guide
OpenText ALM / Quality Center vs. Tricentis qTest
October 2024
Free Report: OpenText ALM / Quality Center vs. Tricentis qTest
Find out what your peers are saying about OpenText ALM / Quality Center vs. Tricentis qTest and other solutions. Updated: October 2024.
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