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TestRail vs Tricentis qTest comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 16, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

TestRail
Ranking in Test Management Tools
2nd
Average Rating
8.0
Reviews Sentiment
6.8
Number of Reviews
21
Ranking in other categories
No ranking in other categories
Tricentis qTest
Ranking in Test Management Tools
4th
Average Rating
8.2
Reviews Sentiment
7.5
Number of Reviews
17
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of February 2025, in the Test Management Tools category, the mindshare of TestRail is 13.2%, up from 13.2% compared to the previous year. The mindshare of Tricentis qTest is 16.4%, up from 10.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Test Management Tools
 

Featured Reviews

StuartBarker - PeerSpot reviewer
A tool that provides effective test management and real-time reporting capabilities
I have faced some issues with the integration between TestRail and Jira where the status of tests is not displayed (in Jira) due to I suspect security settings on the browser. In a large corporate environment, it is not easily changed. The support wasn't particularly helpful. It would be great if I could create custom reports, ideally with a tool designed specifically for that.
Sudipto Dey - PeerSpot reviewer
It doesn't require installation because you can use it through the URL; it's user-friendly and has an excellent reporting feature
The support for Tricentis qTest has room for improvement. The response could be better. There's a feature I want to document on the Tricentis Idea Portal for Tricentis qTest, which I hope to see in the next version of the tool. It's a feature available in Micro Focus where you execute a test, and then on a spec level, you mark it as pass or fail. Then at the overall level, Micro Focus will automatically mark the test as a pass if all steps passed or failed, even if one step failed. However, here in Tricentis qTest, you still need to mark the overall level of the test cases. It's not automated, unlike what you have in Micro Focus. If Tricentis adds that feature in Tricentis qTest, it will make life easier for testers.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Reliable and stable. It is important that TestRail be up and running 24/7 as we have users around the world using it."
"The product’s most valuable feature is the UI. The structure of test cases is easy to understand."
"The solution is very stable. We've never had any issues with it."
"The integration with Jira and the ability for extra configurations are the most valuable features."
"Most valuable features are the ease of organizing test cases and a great API for sending results from automated test run results into the database."
"I was on the lookout for automation testing on the browser and I believe this tool is very interesting in that matter. The solution is useful for UI testing. You just need to add the URL that is to be checked."
"I haven't faced any stability issues using the solution. Stability-wise, I rate the solution a ten out of ten."
"The API to support integration of the homemade automated testing tool."
"qTest helps us compile issues and have one place to look for them. We're not chasing down emails and other sources. So in the grand scheme of things, it does help to resolve issues faster because everyone is working off of the same information in one location."
"Works well for test management and is a good testing repository."
"The initial setup was very easy."
"I found the reporting aspect to be the most valuable as it provided a comprehensive overview of the efforts needed and the workload for individual tests."
"The solution's real-time integration with JIRA is seamless."
"What I found most valuable in Tricentis qTest is that it doesn't require installation. You use it through the URL. It also has an excellent reporting feature."
"UI and UX are pretty easy to understand without much of a problem."
"The most valuable feature is reusing test cases. We can put in a set of test cases for an application and, every time we deploy it, we are able to rerun those tests very easily. It saves us time and improves quality as well."
 

Cons

"It would be nice to have a description section when creating the test scenario itself so I can indicate what the configuration should be."
"The test suite management has room for improvement as well as better reporting."
"The product is not focused on synthetic data creation. I would also like to see more integrations with other platforms."
"It would be useful if it had its own issue management system. At the moment, it's purely a test management tool and you have to link to a defect management tool, like JIRA. It would be useful if there was an option to use its own defect management tool so that it's integrated and not two separate tools."
"TestRail by Gurock could improve by adding a defect management module tool. It would add a lot of value if I want to install it and I don't have Jira or an isolating team. For example, if I am providing a service it's separated from the development team, it then would be better to have defect management included with the test management. However, as it is now I need to be integrated with Jira or another defect management tool to complete the testing process."
"The platform needs improvement regarding performance and creating links."
"The reports should be more user-friendly."
"It would be nice if they would add an export to Word."
"You can add what I believe are called suites and modules. I opened a ticket on this as to what's the difference. And it seems there's very little difference. In some places, the documentation says there's no difference. You just use them to organize how you want. But they're not quite the same because there are some options you can do under one and not the other. That gets confusing. But since they are very close to the same, people use them differently and that creates a lack of consistency."
"I would really love to find a way to get the results, into qTest Manager, of Jenkins' executing my Selenium scripts, so that when I look at everything I can look at the whole rather than the parts. Right now, I can only see what happens manually. Automation-wise, we track it in bulk, as opposed to the discrete test cases that are performed. So that connection point would be really interesting for me."
"The support for Tricentis qTest has room for improvement. The response could be better."
"Could use additional integration so that there is a testing automation continuum."
"I really can't stand the Defects module. It's not easy to use. ALM's... Defects Module is really robust. You can actually walk through each defect by just clicking an arrow... But with the qTest Defects module you can't do that. You have to run a query. You're pretty much just querying a database. It's not really a module, or at least a robust module. Everything is very manual."
"The user interface has a somewhat outdated design, which is certainly an area that could be improved."
"Tricentis qTest's technical support team needs to improve its ability to respond to queries from users."
"We feel the integration between JIRA and qTest could be done even better. It's not as user-friendly as qTest's other features. The JIRA integration with qTest needs to mature a lot... We need smarter execution with JIRA in the case of failures, so that the way we pull out the issues again for the next round is easy... Locating JIRA defects corresponding to a trait from the test results is something of a challenge."
 

Pricing and Cost Advice

"The product is not much expensive."
"Its price is definitely not more. If they introduce automation, they can charge more."
"Use TestRail Cloud (online TR hosted server) and don't worry about maintenance or scalability. It saves a lot of cash and time."
"The product has a reasonable price in terms of the features."
"The price of the solution is based on how many users you have per year. When you grow, it is segmented, For example, 10 to 25, you have a price, and more than 50, or 100, you need to take the enterprise license. I don't think we will reach this point."
"Pricing for small teams seems correct with respect to competitors."
"I give the price a five out of ten."
"Negotiate the best deal you can."
"For the 35 concurrent licenses, we pay something like $35,000 a year."
"We're paying $19,000 a year right now for qTest, with 19 licenses. All the on-premise support is bundled into that."
"The price I was quoted is just under $60,000 for 30 licenses, annually, and that's with a 26.5 percent discount."
"Our license price point is somewhere between $1,000 and $2,000 a year."
"We signed for a year and I believe we paid $24,000 for Flood, Manager, and the qTest Insights. We paid an extra for $4,000 for the migration support."
"It's quite a few times more costly than other tools on the market."
"We're paying a little over $1,000 for a concurrent license."
"For me, pricing for Tricentis qTest is moderate, so that's a five out of ten. It's more affordable than my company's previous solution, which was Micro Focus ALM."
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Top Industries

By visitors reading reviews
Computer Software Company
21%
Manufacturing Company
10%
Financial Services Firm
10%
Healthcare Company
6%
Financial Services Firm
14%
Computer Software Company
12%
Manufacturing Company
11%
Insurance Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Tricentis qTest?
I found the reporting aspect to be the most valuable as it provided a comprehensive overview of the efforts needed and the workload for individual tests.
What is your experience regarding pricing and costs for Tricentis qTest?
Based on whatever I heard, I can say that Tricentis qTest is a little costlier than other test management tools, like Jira, Zephyr, or Xray.
What needs improvement with Tricentis qTest?
The user interface has a somewhat outdated design, which is certainly an area that could be improved. Some of the modules appear to be loosely connected, but despite these aspects, our overall expe...
 

Comparisons

 

Also Known As

TestRail by Gurock
qTest
 

Overview

 

Sample Customers

Apple, Microsoft, Boeing, Intel, NASA, Amazon, HP, Samsung
McKesson, Accenture, Nationwide Insurance, Allianz, Telstra, Moët Hennessy-Louis Vuitton (LVMH PCIS), and Vodafone
Find out what your peers are saying about TestRail vs. Tricentis qTest and other solutions. Updated: January 2025.
838,533 professionals have used our research since 2012.