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TestRail vs Zephyr Enterprise comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 16, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

TestRail
Ranking in Test Management Tools
2nd
Average Rating
8.0
Reviews Sentiment
6.8
Number of Reviews
21
Ranking in other categories
No ranking in other categories
Zephyr Enterprise
Ranking in Test Management Tools
6th
Average Rating
7.6
Reviews Sentiment
5.6
Number of Reviews
9
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of March 2025, in the Test Management Tools category, the mindshare of TestRail is 13.0%, down from 13.5% compared to the previous year. The mindshare of Zephyr Enterprise is 8.5%, down from 13.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Test Management Tools
 

Featured Reviews

StuartBarker - PeerSpot reviewer
A tool that provides effective test management and real-time reporting capabilities
I have faced some issues with the integration between TestRail and Jira where the status of tests is not displayed (in Jira) due to I suspect security settings on the browser. In a large corporate environment, it is not easily changed. The support wasn't particularly helpful. It would be great if I could create custom reports, ideally with a tool designed specifically for that.
Tin Bùi - PeerSpot reviewer
Highly stable solution and meets users' needs
It's mostly used for sales and customer verification. We gather customer information and verify that it's a real person Security is always a top priority in the IT business. We would like to see improvements in the security measures to ensure that customer information is protected. I have been…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The ability to time test runs gives the tester the ability to compare calculated times to actual times it takes for a test case to run."
"The most valuable features are the reporting in the dashboard and the general way in which we can create test runs is helpful."
"The integration with Jira and the ability for extra configurations are the most valuable features."
"The solution is very stable. We've never had any issues with it."
"I use the solution for test management."
"The most valuable features of TestRail by Gurock are the user experience, it's very easy to learn. There is no learning curve needed to work on projects and manage the test cases, it is easy. Exporting and importing are simple."
"This is a user friendly solution."
"Integration with Confluence and JIRA."
"It has 90% of the basic features you need without having to pay a lot of extra money."
"Zephyr Enterprise is a stable solution."
"It has integration with test automation tools."
"The solution does its job well."
"If anyone is looking for a good, lightweight, flexible and agile test management product, I think they would do very well with Zephyr Enterprise."
"It has a very intuitive user experience."
"It has a very intuitive user experience."
"We use the solution for test case management."
 

Cons

"With TestRail, the APIs are there, but they may not be able to easily integrate with the Jenkins."
"It would be nice to have a description section when creating the test scenario itself so I can indicate what the configuration should be."
"The product is not focused on synthetic data creation. I would also like to see more integrations with other platforms."
"Better prediction of text."
"The platform needs improvement regarding performance and creating links."
"Reporting could be more flexible regarding repeating reports."
"TestRail's user interface is not great. When you use it for the first time, you will be very uncomfortable and not know how to create test cases. It doesn't have a field for preconditions and post-conditions."
"I've encountered at some point, some difficulties on the administration side, but I don't remember exactly what they were."
"We faced some errors while uploading the test cases."
"The reporting, and the ability to reorganize the test repository, which are a little stifling. There is definitely room for improvement there."
"We have a lot of automation for our products, and we require a utility for its integration with automation. Currently, we have to write this utility ourselves. It would be great if they can provide such a utility."
"We would like support for the agile and behavior-driven development (BDD) approaches."
"It's difficult to export the test cases in Zephyr, especially with screenshots or attachments, making sharing test cases not very easy."
"Creating better default varieties of reporting would make the product much better and more popular."
"Zephyr Enterprise needs to redesign the reporting."
"The solution is not really stable. Sometimes in the past, some pages wouldn't load due to issues."
 

Pricing and Cost Advice

"Pricing for small teams seems correct with respect to competitors."
"The price of the solution is based on how many users you have per year. When you grow, it is segmented, For example, 10 to 25, you have a price, and more than 50, or 100, you need to take the enterprise license. I don't think we will reach this point."
"Negotiate the best deal you can."
"I give the price a five out of ten."
"My advice to others is to shop around for the best deal. Some options out there are free in cyberspace."
"The solution is quite reasonably priced for what it offers and offers a monthly subscription model."
"Its price is definitely not more. If they introduce automation, they can charge more."
"The product has a reasonable price in terms of the features."
"DFS is more expensive than Zephyr. DFS is around $32 per person, whereas Zephyr is $10 per person. There is a major difference in the price, which is the main reason why we are trying to shift to Zephyr."
"It costs a couple of thousand dollars for a little more than 125 users, per month."
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Top Industries

By visitors reading reviews
Computer Software Company
21%
Financial Services Firm
10%
Manufacturing Company
10%
Insurance Company
6%
Computer Software Company
18%
Financial Services Firm
17%
Manufacturing Company
10%
Government
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What needs improvement with Zephyr Enterprise?
Some areas for improvement, include its export capabilities. Exporting test cases, especially those with screenshots or attachments, can be cumbersome, hindering easy sharing and scalability.
 

Also Known As

TestRail by Gurock
SmartBear Zephyr
 

Overview

 

Sample Customers

Apple, Microsoft, Boeing, Intel, NASA, Amazon, HP, Samsung
Hyundai, Fujitsu, Google, David Jones, Burger King, Ingenico, Websense, Dow Jones, Harris, Saab
Find out what your peers are saying about TestRail vs. Zephyr Enterprise and other solutions. Updated: January 2025.
839,422 professionals have used our research since 2012.