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Tricentis Tosca vs Zephyr Enterprise comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Tricentis Tosca
Average Rating
8.2
Reviews Sentiment
6.7
Number of Reviews
112
Ranking in other categories
Service Virtualization (1st), Functional Testing Tools (1st), Mobile App Testing Tools (1st), Regression Testing Tools (1st), API Testing Tools (3rd), Test Automation Tools (1st)
Zephyr Enterprise
Average Rating
7.6
Reviews Sentiment
5.6
Number of Reviews
9
Ranking in other categories
Test Management Tools (7th)
 

Featured Reviews

PrabhuKrishnamoorthy - PeerSpot reviewer
Has transformed testing by reducing scripting effort and enhancing productivity with advanced features
The self-healing feature of Tricentis Tosca needs significant improvement. Currently, it is static and not dynamic. For example, if a button in an application changes, Tricentis Tosca should be smart enough to detect the change and still execute the script seamlessly. Improvements are needed to ensure it responds dynamically to changes in the application.
PraveenKumar27 - PeerSpot reviewer
Useful for test case management, but we faced some errors while uploading the test cases
We have used the product well. We use it for test case uploading. We created an Excel file and aligned the columns of the Excel file with the columns on the solution. It was a minimum guidance process. We can meet our requirements using the solution. We are able to do tasks without many errors. Overall, I rate the product a six or seven out of ten.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Software testing tool that has multiple features. It's good to use for SAP testing, and it helps reduce test execution time."
"Multiple scanning engines to automate many different applications."
"What I find valuable is that Tricentis is always refining the test methodology. They listen to feedback from the analysts about what the testing tool should do, and then Tricentis always implements it. So all the necessary testing functions are already implemented in their tools."
"Object Identification Wizard."
"As a codeless automation tool, the product offers a user-friendly experience without requiring extensive coding knowledge. Users can easily handle various applications, including web applications, SAP applications, Windows applications, and even Salesforce applications, without manual coding."
"It is easy to maintain and easy to automate. No coding skills are required to automate. It is also easy in terms of transferring knowledge and skills. Many of my team members shifted over the past one and a half years, and there was no big issue with respect to knowledge sharing. It is a good tool that enables me to re-automate my scripts and update my scripts as quickly as possible. Looking at the amount of rework and maintenance activity that we had done for our scripts, it might have been a nightmare with some other scripting tool."
"The solution is script-less, so you don't need IT knowledge to use the solution in an operational way. This is the most valuable feature. It's also only one of two or three tools that can do good automation on SAP, and in my opinion, it's the best of those."
"The use of automation is most valuable."
"Zephyr Enterprise is a stable solution."
"It has a very intuitive user experience."
"We use the solution for test case management."
"The solution does its job well."
"It has 90% of the basic features you need without having to pay a lot of extra money."
"It has many features, but the main things that we need are the test cycles and integration with automation because we have automation for the web and mobile applications. We use it for test case management to run the test cases and get the results. At this moment, it is fulfilling our requirements. We are able to get the test execution report and the test pass and fail report. This summary is delivered to our management."
"It has a very intuitive user experience."
"It has integration with test automation tools."
 

Cons

"The user management could improve in Tricentis Tosca because it is confusing. It would be better to have it in one place. Having to add it to the cloud and to a specific project can be a mess."
"The product's test case management functionality needs enhancement."
"They can make it more stable. I have used this tool for SAP applications. They have an alliance with SAP, and it mostly worked fine, but there were a few glitches. However, we got the required support from the Tricentis team. They are coming up with their new versions and upgrades with respect to how the Tricentis systems as cloud applications are updated, and it would be good if they have a robust accelerator pack."
"The document object model or some aspects of it has a bit of a learning curve."
"The UI does not have the option of automating the scroll bars."
"Technical support used to be better. It is now a bit difficult to reach out compared to previous experiences."
"Tosca's reporting features could be better. Tricentis had a reporting tool called Analytics, but it didn't function properly after they reworked it. After that, they tried a new approach with key-tracing, and that didn't work."
"The solution is expensive compared to other tools in the market."
"We have a lot of automation for our products, and we require a utility for its integration with automation. Currently, we have to write this utility ourselves. It would be great if they can provide such a utility."
"Security needs improvement to protect customer information better."
"The reporting, and the ability to reorganize the test repository, which are a little stifling. There is definitely room for improvement there."
"We faced some errors while uploading the test cases."
"We would like support for the agile and behavior-driven development (BDD) approaches."
"Creating better default varieties of reporting would make the product much better and more popular."
"The solution is not really stable. Sometimes in the past, some pages wouldn't load due to issues."
"Zephyr Enterprise needs to redesign the reporting."
 

Pricing and Cost Advice

"The pricing is high, but altogether it offers you the ability to automate all sorts of applications: desktop, web, mobile, etc."
"The tool is quite expensive."
"The price of the tool is a problem for a lot of Brazilian clients or Latino clients, as it is expensive. Where I work, if one is low price and ten is high price, I rate the tool's price as a ten out of ten."
"On a scale of one to ten, where one is very cheap and ten is very expensive, I rate the pricing a ten. The licensing model is based on a yearly basis."
"We have around 200 [concurrent] licenses and the cost around $1.4 million a year."
"The price of Tricentis Tosca is approximately Є10,000 for one license. However, it used to be much cheaper, but they changed their license structure. It used to be a structure where if you bought a license you would receive one year of free support and maintenance. Now they only have a yearly license, and that is expensive."
"Expensive, but for long-term projects, it is paying back."
"There are two licenses: single user and multiple user. A multiple-user license means that several people can work together on one project and collaborate on code stored in a central location. A single-user license is for people working alone on a one particular application. It's much cheaper than a multi-user workspace. If you are getting a large volume of licenses for an enterprise, you can probably negotiate a discount, but I'm not sure about that."
"It costs a couple of thousand dollars for a little more than 125 users, per month."
"DFS is more expensive than Zephyr. DFS is around $32 per person, whereas Zephyr is $10 per person. There is a major difference in the price, which is the main reason why we are trying to shift to Zephyr."
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Top Industries

By visitors reading reviews
Computer Software Company
13%
Manufacturing Company
13%
Financial Services Firm
12%
Retailer
6%
Financial Services Firm
24%
Computer Software Company
13%
Manufacturing Company
8%
Comms Service Provider
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business22
Midsize Enterprise24
Large Enterprise72
By reviewers
Company SizeCount
Small Business2
Midsize Enterprise2
Large Enterprise5
 

Questions from the Community

How does Micro Focus UFT One compare to Tricentis Tosca?
We reviewed MicroFocus UFT One but ultimately chose to use Tricentis Tosca because we needed API testing. MicroFocus UFT is a performance and functional testing tool. We tested it, and it was well...
How does Tricentis Tosca compare with Worksoft Certify?
Tosca fulfills our business needs better because it is an end-to-end solution across technologies. We like that it is scriptless, so even non-experienced staff can use it. To put it simply, with To...
What do you like most about Tricentis Tosca?
For beginners, the product is good, especially for those who are interested in the quality side of software testing.
What needs improvement with Zephyr Enterprise?
Some areas for improvement, include its export capabilities. Exporting test cases, especially those with screenshots or attachments, can be cumbersome, hindering easy sharing and scalability.
 

Also Known As

Orchestrated Service Virtualization
SmartBear Zephyr
 

Overview

 

Sample Customers

HBO, AMEX, BMW Group, ING, Bosch, Austrian Airlines, Deutsche Bank, Henkel, Allianz, Bank of America, UBS, Orange, Siemens, Swiss Re, Vodafone
Hyundai, Fujitsu, Google, David Jones, Burger King, Ingenico, Websense, Dow Jones, Harris, Saab
Find out what your peers are saying about Tricentis Tosca vs. Zephyr Enterprise and other solutions. Updated: July 2020.
870,697 professionals have used our research since 2012.