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Tricentis Tosca vs Zephyr Enterprise comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Tricentis Tosca
Average Rating
8.2
Reviews Sentiment
6.7
Number of Reviews
113
Ranking in other categories
Service Virtualization (1st), Functional Testing Tools (1st), Mobile App Testing Tools (1st), Regression Testing Tools (1st), API Testing Tools (3rd), Test Automation Tools (1st)
Zephyr Enterprise
Average Rating
7.6
Reviews Sentiment
5.6
Number of Reviews
9
Ranking in other categories
Test Management Tools (7th)
 

Featured Reviews

reviewer2740515 - PeerSpot reviewer
Senior Software Engineer 2 at a tech services company with 51-200 employees
Automation test development becomes accessible and effective for functional testers
Tricentis Tosca is a codeless tool, making it easy for everyone to understand the transition of how to develop scenarios or test cases. In Tricentis Tosca, analyzing failures is straightforward because every time it fails somewhere, I get the screenshot, which helps me analyze how and why it failed. It has all the modules, including some pre-built ones that can be reused efficiently. Compared to other code tools such as Selenium, where I used to develop one script in one day, with Tricentis Tosca I can easily develop one script in four hours or three hours, saving four to five hours in a day.
JM
Director - Quality Engineering at a financial services firm with 501-1,000 employees
Integration with tool streamlines test management but needs better exporting options
I use it for test management within Jira This tool boasts an incredibly user-friendly interface that integrates seamlessly with other Jira tools. I particularly appreciate its intuitive features for designing test plans, creating test cases, and executing test cycles. Some areas for improvement,…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The tool's most valuable feature is Tosca Commander."
"The reporting is really nice."
"This solution is very easy to learn and any non-programmer or manual tester, with little experience in automation, can pick it up quite easily."
"Makes optimal use of Model-based Test practice in getting Object-references from the application."
"You can push transactions through to live, and you can intercept some transactions and return them back with mocked data."
"One notable feature is its ability to handle negative XPath healing processes. If one XPath fails, Tosca can utilize backup XPaths to ensure test cases do not fail due to locator issues, thereby focusing on identifying application-side issues, which is the ultimate goal."
"The mainframe testing and UI automation are the most valuable aspects of the solution."
"It is easy to automate tasks, highly flexible, straightforward to learn, and easy to maintain."
"It has many features, but the main things that we need are the test cycles and integration with automation because we have automation for the web and mobile applications. We use it for test case management to run the test cases and get the results. At this moment, it is fulfilling our requirements. We are able to get the test execution report and the test pass and fail report. This summary is delivered to our management."
"If anyone is looking for a good, lightweight, flexible and agile test management product, I think they would do very well with Zephyr Enterprise."
"The solution does its job well."
"It has a very intuitive user experience."
"It has 90% of the basic features you need without having to pay a lot of extra money."
"We use the solution for test case management."
"Zephyr Enterprise is a stable solution."
"It has integration with test automation tools."
 

Cons

"There should be ease of data manipulation within automation test cases."
"It needs better integration with JIRA."
"Technical support used to be better. It is now a bit difficult to reach out compared to previous experiences."
"The support we received from Tricentis Tosca was good, but it can improve."
"Setup wasn't that straightforward; it was more complex. It all depends on the environment, because there were a lot of errors on our applications. Therefore, it wasn't an easy setup for us."
"The source controls that are in Tricentis Tosca have some problems. For example, if you use Selenium or use Java-based application, it's easy to match code from two developers. However, if you're a developer and going to look at Tricentis Tosca, it's very difficult to use the source control measure."
"Getting support from their support team is very difficult; the overall competence of the support has declined, and it's taking a lot of time to get solutions."
"The technical support services are generally good, though there are areas for improvement regarding response time and overall competence."
"We would like support for the agile and behavior-driven development (BDD) approaches."
"The solution is not really stable. Sometimes in the past, some pages wouldn't load due to issues."
"Zephyr Enterprise needs to redesign the reporting."
"Security needs improvement to protect customer information better."
"It's difficult to export the test cases in Zephyr, especially with screenshots or attachments, making sharing test cases not very easy."
"The reporting, and the ability to reorganize the test repository, which are a little stifling. There is definitely room for improvement there."
"We have a lot of automation for our products, and we require a utility for its integration with automation. Currently, we have to write this utility ourselves. It would be great if they can provide such a utility."
"The reporting, and the ability to reorganize the test repository, which are a little stifling. There is definitely room for improvement there."
 

Pricing and Cost Advice

"Licensing fees are paid on a yearly basis."
"The price of the tool is a problem for a lot of Brazilian clients or Latino clients, as it is expensive. Where I work, if one is low price and ten is high price, I rate the tool's price as a ten out of ten."
"The price of Tricentis Tosca is approximately Є10,000 for one license. However, it used to be much cheaper, but they changed their license structure. It used to be a structure where if you bought a license you would receive one year of free support and maintenance. Now they only have a yearly license, and that is expensive."
"I would like to see better costing packs. There are several features but USD $11,000 for one license is expensive."
"The pricing of the solution comes as part of our Tosca bundle."
"Tricentis Tosca is an expensive solution and there is an annual license required. The whole licensing process is confusing and it could be made easier."
"Tosca is expensive. I don't see small and medium customers going for it. It's always large enterprises that have a big pocket. It is very expensive as compared to the other tools that we have in the market. They should reduce the price by half, and if they do that, they would do better business. From the competition perspective, other solutions are at a pretty similar level. UiPath is also very expensive. One thing that I always wanted was a short-term consumption license. With Tricentis, the biggest challenge is that you have to go for a minimum of one year license, and they also try to sell you a three-year license. It would be good if people can get a three-month or four-month consumption license."
"Pricing could be better."
"DFS is more expensive than Zephyr. DFS is around $32 per person, whereas Zephyr is $10 per person. There is a major difference in the price, which is the main reason why we are trying to shift to Zephyr."
"It costs a couple of thousand dollars for a little more than 125 users, per month."
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Top Industries

By visitors reading reviews
Manufacturing Company
13%
Financial Services Firm
12%
Computer Software Company
12%
Retailer
6%
Financial Services Firm
23%
Computer Software Company
9%
Manufacturing Company
7%
Comms Service Provider
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business23
Midsize Enterprise24
Large Enterprise72
By reviewers
Company SizeCount
Small Business2
Midsize Enterprise2
Large Enterprise5
 

Questions from the Community

How does Micro Focus UFT One compare to Tricentis Tosca?
We reviewed MicroFocus UFT One but ultimately chose to use Tricentis Tosca because we needed API testing. MicroFocus UFT is a performance and functional testing tool. We tested it, and it was well...
How does Tricentis Tosca compare with Worksoft Certify?
Tosca fulfills our business needs better because it is an end-to-end solution across technologies. We like that it is scriptless, so even non-experienced staff can use it. To put it simply, with To...
What do you like most about Tricentis Tosca?
For beginners, the product is good, especially for those who are interested in the quality side of software testing.
What needs improvement with Zephyr Enterprise?
Some areas for improvement, include its export capabilities. Exporting test cases, especially those with screenshots or attachments, can be cumbersome, hindering easy sharing and scalability.
 

Also Known As

Orchestrated Service Virtualization
SmartBear Zephyr
 

Overview

 

Sample Customers

HBO, AMEX, BMW Group, ING, Bosch, Austrian Airlines, Deutsche Bank, Henkel, Allianz, Bank of America, UBS, Orange, Siemens, Swiss Re, Vodafone
Hyundai, Fujitsu, Google, David Jones, Burger King, Ingenico, Websense, Dow Jones, Harris, Saab
Find out what your peers are saying about Tricentis Tosca vs. Zephyr Enterprise and other solutions. Updated: July 2020.
881,114 professionals have used our research since 2012.