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Zephyr Enterprise pros and cons

Vendor: SmartBear

3.8 out of 5

9 reviews
88% willing to recommend

Pros & Cons summary

Zephyr Enterprise, known for its lightweight, flexible, and agile characteristics, integrates with test automation tools for effective test case management and execution reporting. Though it offers essential features at an economical price, enhancements in default reporting, automation integration, and security are necessary. It supports agile and behavior-driven development but faces stability issues with occasional page loading failures, impacting usability and reliability for tech buyers.

Buyer's Guide

Get pricing advice, tips, use cases and valuable features from real users of this product.

Prominent pros & cons

PROS

Zephyr Enterprise integrates with test automation tools.

It is lightweight, flexible, and agile for test management.

Zephyr Enterprise provides essential features like test cycles and automation integration.

Users can generate test execution and pass/fail reports to meet management needs.

Zephyr Enterprise offers 90% of basic features affordably.

CONS

Support for agile and behavior-driven development (BDD) approaches is needed.

Creating better default varieties of reporting is necessary to increase popularity.

A utility for integration with automation is required as it has to be created manually.

Security enhancements are needed to protect customer information more effectively.

There are challenges in exporting test cases, particularly with screenshots or attachments.

Zephyr Enterprise Pros review quotes

QA Supervisor at a financial services firm with 10,001+ employees

Aug 8, 2018

It has integration with test automation tools.

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reviewer1271241

Project Manager at a tech services company with 10,001+ employees

Feb 9, 2020

If anyone is looking for a good, lightweight, flexible and agile test management product, I think they would do very well with Zephyr Enterprise.

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JA

Lead Automation Architect at Contour

Jan 4, 2021

It has many features, but the main things that we need are the test cycles and integration with automation because we have automation for the web and mobile applications. We use it for test case management to run the test cases and get the results. At this moment, it is fulfilling our requirements. We are able to get the test execution report and the test pass and fail report. This summary is delivered to our management.

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Zephyr Enterprise

Free Report: Zephyr Enterprise Reviews and More

Learn what your peers think about Zephyr Enterprise. Get advice and tips from experienced pros sharing their opinions. Updated: December 2025.

880,490 professionals have used our research since 2012.

reviewer1779447

Manager Enterprise Applications at a retailer with 5,001-10,000 employees

Feb 11, 2022

It has 90% of the basic features you need without having to pay a lot of extra money.

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Senior software engineer at Funding Societies Pte. Ltd.

Mar 21, 2023

Zephyr Enterprise is a stable solution.

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Mubarak Arimiyah

Software Quality Assurance Engineer at Netow Solutions Ltd

Dec 11, 2023

We use the solution for test case management.

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QA Lead at Paytm

Feb 20, 2024

The solution does its job well.

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JM

Director - Quality Engineering at a financial services firm with 501-1,000 employees

Jan 27, 2025

It has a very intuitive user experience.

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Zephyr Enterprise Cons review quotes

QA Supervisor at a financial services firm with 10,001+ employees

Aug 8, 2018

We would like support for the agile and behavior-driven development (BDD) approaches.

Read full review

reviewer1271241

Project Manager at a tech services company with 10,001+ employees

Feb 9, 2020

Creating better default varieties of reporting would make the product much better and more popular.

Read full review

JA

Lead Automation Architect at Contour

Jan 4, 2021

We have a lot of automation for our products, and we require a utility for its integration with automation. Currently, we have to write this utility ourselves. It would be great if they can provide such a utility.

Read full review

Zephyr Enterprise

Free Report: Zephyr Enterprise Reviews and More

Learn what your peers think about Zephyr Enterprise. Get advice and tips from experienced pros sharing their opinions. Updated: December 2025.

880,490 professionals have used our research since 2012.

reviewer1779447

Manager Enterprise Applications at a retailer with 5,001-10,000 employees

Feb 11, 2022

The reporting, and the ability to reorganize the test repository, which are a little stifling. There is definitely room for improvement there.

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Senior software engineer at Funding Societies Pte. Ltd.

Mar 21, 2023

Security needs improvement to protect customer information better.

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Mubarak Arimiyah

Software Quality Assurance Engineer at Netow Solutions Ltd

Dec 11, 2023

Zephyr Enterprise needs to redesign the reporting.

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QA Lead at Paytm

Feb 20, 2024

We faced some errors while uploading the test cases.

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JM

Director - Quality Engineering at a financial services firm with 501-1,000 employees

Jan 27, 2025

It's difficult to export the test cases in Zephyr, especially with screenshots or attachments, making sharing test cases not very easy.

Read full review

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