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QA Touch vs Zephyr Enterprise comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Customer Service

No sentiment score available
No sentiment score available
Zephyr Enterprise's responsive, efficient, and knowledgeable support team ensures swift resolutions and excellent customer experience with professional, proactive assistance.
 

Room For Improvement

No sentiment score available
Sentiment score
2.3
Zephyr Enterprise requires improvements in versioning, reporting, automation integration, test repository, security, and error messaging for better functionality.
 

Scalability Issues

No sentiment score available
Sentiment score
6.5
Zephyr Enterprise offers scalable usage for organizations, allowing flexible user-based payments and easy scaling up or down in the cloud.
 

Setup Cost

No sentiment score available
No sentiment score available
<p>Zephyr Enterprise provides flexible, cost-effective pricing starting at $240 per user annually, with options for volume discounts and custom quotes.</p>
 

Stability Issues

No sentiment score available
Sentiment score
5.4
Users consider Zephyr Enterprise very stable, with rare issues, and rate its stability highly, often nine out of ten.
 

Valuable Features

No sentiment score available
Sentiment score
8.0
Zephyr Enterprise provides flexible test management with automation integration, robust reporting, and a user-friendly interface at a low cost.
 

Categories and Ranking

QA Touch
Ranking in Test Management Tools
27th
Average Rating
0.0
Number of Reviews
0
Ranking in other categories
No ranking in other categories
Zephyr Enterprise
Ranking in Test Management Tools
5th
Average Rating
7.8
Reviews Sentiment
6.0
Number of Reviews
8
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of November 2024, in the Test Management Tools category, the mindshare of QA Touch is 0.9%, up from 0.5% compared to the previous year. The mindshare of Zephyr Enterprise is 10.1%, down from 13.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Test Management Tools
 

Featured Reviews

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Tin Bùi - PeerSpot reviewer
Highly stable solution and meets users' needs
It's mostly used for sales and customer verification. We gather customer information and verify that it's a real person Security is always a top priority in the IT business. We would like to see improvements in the security measures to ensure that customer information is protected. I have been…
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Top Industries

By visitors reading reviews
No data available
Computer Software Company
19%
Financial Services Firm
16%
Manufacturing Company
10%
Government
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

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What needs improvement with Zephyr Enterprise?
We faced some errors while uploading the test cases. The error was not clear. We did not know what the error was.
What is your primary use case for Zephyr Enterprise?
We use the solution for test case management.
 

Comparisons

 

Also Known As

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SmartBear Zephyr
 

Learn More

 

Overview

 

Sample Customers

BottleStore.com, SALTER LABS, Riddell, GIRO, CONNEC, Blue Sky, BRG SPORTS, New York Institute of Finance
Hyundai, Fujitsu, Google, David Jones, Burger King, Ingenico, Websense, Dow Jones, Harris, Saab
Find out what your peers are saying about OpenText, IDERA, Microsoft and others in Test Management Tools. Updated: November 2024.
816,406 professionals have used our research since 2012.