OpenText ALM / Quality Center vs Zephyr Enterprise comparison

OpenText and SmartBear are both solutions in the Test Management Tools category. OpenText is ranked #1 with an average rating of 8.0, while SmartBear is ranked #4 with an average rating of 8.0. OpenText holds a 12.3% mindshare in TMT, compared to SmartBear’s 12.2% mindshare. Additionally, 89% of OpenText users are willing to recommend the solution, compared to 87% of SmartBear users who would recommend it.

OpenText ALM / Quality Center

Read 201 OpenText ALM / Quality Center reviews

3,080 Views
1,306 Comparison Views

89% willing to recommend

Zephyr Enterprise

Read 8 Zephyr Enterprise reviews

2,362 Views
1,292 Comparison Views

87% willing to recommend

OpenText ALM / Quality Center

Zephyr Enterprise

Comparison Buyer's Guide

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Executive SummaryUpdated on Sep 16, 2024

OpenText ALM / Quality Center and Zephyr Enterprise are robust application lifecycle management tools. Users favor the features and support of Zephyr Enterprise due to its seamless Jira integration and quicker issue resolution.

Features: OpenText ALM / Quality Center excels in requirement tracking, test management, and comprehensive reporting. Zephyr Enterprise stands out for seamless Jira integration, real-time test metrics, and Agile support. Users find Zephyr Enterprise's streamlined features more intuitive, giving it an edge in functionality.

Room for Improvement: Users note that OpenText ALM / Quality Center could improve in interface intuitiveness, performance speed, and user experience design. Zephyr Enterprise users suggest enhancements in report customization, user access controls, and minor UI tweaks. Despite both needing improvements, users find Zephyr Enterprise's issues less significant than those of OpenText.

Ease of Deployment and Customer Service: OpenText ALM / Quality Center's deployment is considered more cumbersome with longer setup times. Zephyr Enterprise offers a smoother deployment process. Both products receive positive feedback for customer service, but Zephyr Enterprise edges out due to quicker issue resolution and better support experiences.

Pricing and ROI: OpenText ALM / Quality Center has higher setup costs, impacting perceived value. Zephyr Enterprise offers competitive pricing with faster ROI due to lower initial costs and quicker implementation times. Users feel Zephyr Enterprise delivers greater value for the investment.

To learn more, read our detailed OpenText ALM / Quality Center vs. Zephyr Enterprise Report (Updated: September 2024).

Buyer's Guide

OpenText ALM / Quality Center vs. Zephyr Enterprise

September 2024

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Categories and Ranking

OpenText ALM / Quality Center

Ranking in Test Management Tools

1st

Average Rating

8.0

Number of Reviews

201

Ranking in other categories

Application Lifecycle Management (ALM) Suites (5th)

Zephyr Enterprise

Ranking in Test Management Tools

4th

Average Rating

7.8

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of September 2024, in the Test Management Tools category, the mindshare of OpenText ALM / Quality Center is 12.3%, down from 13.5% compared to the previous year. The mindshare of Zephyr Enterprise is 12.2%, down from 13.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Test Management Tools

Featured Reviews

Vishwa Reddy

Senior Manager, Connected Home Product Management and Strategy at VWR Funding, Inc.

Jun 17, 2024

Manages test cases effectively and consolidates manual automation and performance features into a single platform, allowing users to access analysis results

The reporting feature could be improved. It would be better if they simplified some things. It requires writing queries in the setup. If we could click a button and instantly get analytics and everything in one shot, it would be easier to use. It needs improvement in the reporting process. While graphical representations and other features exist, it requires custom code to be written. If it could be simplified with a single button to generate reports, like in TestLab, it would be easier. A new module specifically for reporting would be helpful. Instead of integrating it into TestLab, it should be a separate module, making it easier for users.

Read full review

Tin Bùi

Senior software engineer at Funding Societies Pte. Ltd.

Mar 21, 2023

Highly stable solution and meets users' needs

It's mostly used for sales and customer verification. We gather customer information and verify that it's a real person Security is always a top priority in the IT business. We would like to see improvements in the security measures to ensure that customer information is protected. I have been…

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The ability to integrate this solution with other applications is helpful. If there is automation, it comes with improved quality and speed."

"The solution's most valuable features are its bidirectional traceability, the solid structure within the test plan, and the test lab."

"With test execution, you have an option to create custom fields. It is also really user-friendly. With other tools, we only have restricted fields and we cannot customize or add new columns or fields that users can make use of while testing. ALM is very flexible for creating new fields. It is easy for users to understand the application."

"Having the links maintained within the tool is a huge boon to reporting requirements, tests, and defects."

"The independent view of elevated access is good."

"Having used the tool before, I like the use of parameters, being able to do exports and reports of the data for monitoring of executions, and the defect management as well. I feel satisfaction in that area."

"ALM is a well-known product and is one of the pioneers in providing test management facilities with a 360 degree view of requirements."

"Templates: Allows us to standardize fields, workflows throughout hundreds of HPE ALM projects."

More OpenText ALM / Quality Center pros

"We use the solution for test case management."

"Zephyr Enterprise is a stable solution."

"The solution does its job well."

"It has many features, but the main things that we need are the test cycles and integration with automation because we have automation for the web and mobile applications. We use it for test case management to run the test cases and get the results. At this moment, it is fulfilling our requirements. We are able to get the test execution report and the test pass and fail report. This summary is delivered to our management."

"It has 90% of the basic features you need without having to pay a lot of extra money."

"If anyone is looking for a good, lightweight, flexible and agile test management product, I think they would do very well with Zephyr Enterprise."

"It has integration with test automation tools."

Cons

"Micro Focus ALM Quality Center should improve the reports. Reporting on tax execution progress against the plan. However, they might have improved over two years since I have used the solution."

"I'm looking at more towards something more from a DevOps perspective. For example, how to pull the DevOps ecosystem into the Micro Focus ALM."

"There needs to be improvement in the requirement samples. At the moment, they are very basic."

"The downside is that the Quality Center's only been available on Windows for years, but not on Mac."

"Defect ageing reports need to be included as built-in."

"It's not intuitive in that way, which has always been a problem, especially with business users."

"The reporting feature could be improved. It would be better if they simplified some things."

"The BPT also known as Business Process Testing can sometimes be very time intensive and sometimes might not be very intuitive to someone who is not familiar with BPT."

More OpenText ALM / Quality Center cons

"We have a lot of automation for our products, and we require a utility for its integration with automation. Currently, we have to write this utility ourselves. It would be great if they can provide such a utility."

"We faced some errors while uploading the test cases."

"Zephyr Enterprise needs to redesign the reporting."

"The reporting, and the ability to reorganize the test repository, which are a little stifling. There is definitely room for improvement there."

"Security needs improvement to protect customer information better."

"We would like support for the agile and behavior-driven development (BDD) approaches."

"Creating better default varieties of reporting would make the product much better and more popular."

"The reporting, and the ability to reorganize the test repository, which are a little stifling. There is definitely room for improvement there."

Pricing and Cost Advice

"Pricing is managed by our headquarters. I am able to get from them for very cheap. The market price is horribly expensive."

"The licensing fee is a little expensive."

"It is an expensive tool. I think one needs to pay 10,000 USD towards the perpetual licensing model."

"Seat and concurrent licensing models exist; the latter is recommended if a large number of different users will be utilizing the product."

"It has several limitations in adapting its agility easily."

"I've never been in the procurement process for it. I don't think it is cheap. Some of the features can be quite expensive."

"The cost of licensing depends on the number of VMs that you are running test cases on and it is not cheap."

"This is an expensive solution."

More OpenText ALM / Quality Center pricing and cost advice

"DFS is more expensive than Zephyr. DFS is around $32 per person, whereas Zephyr is $10 per person. There is a major difference in the price, which is the main reason why we are trying to shift to Zephyr."

"It costs a couple of thousand dollars for a little more than 125 users, per month."

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Top Industries

By visitors reading reviews

Educational Organization

59%

Financial Services Firm

Manufacturing Company

Computer Software Company

19%

Financial Services Firm

16%

Manufacturing Company

Insurance Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

Has anyone tried integrating HP ALM and JIRA ?

HP ALM and Jira can be easily integrated with the aid of a third-party Integration Solution. To help you select the right integration approach and tool, you should first define your integration req...

See all answers

What do you like most about Micro Focus ALM Quality Center?

The most valuable feature is the ST Add-In. It's a Microsoft add-in that makes it much easier to upload test cases into Quality Center.

See all answers

What is your experience regarding pricing and costs for Micro Focus ALM Quality Center?

The solution's pricing makes it more challenging for companies to buy it. Only major companies that can afford it use OpenText ALM. Jira is free for the first ten users, which makes it more attract...

See all answers

What do you like most about Zephyr Enterprise?

The solution does its job well.

See all answers

What needs improvement with Zephyr Enterprise?

We faced some errors while uploading the test cases. The error was not clear. We did not know what the error was.

See all answers

What is your primary use case for Zephyr Enterprise?

We use the solution for test case management.

See all answers

Comparisons

Microsoft Azure DevOps vs OpenText ALM / Quality Center

Compared 23% of the time

OpenText ALM Octane vs OpenText ALM / Quality Center

Compared 20% of the time

Jira vs OpenText ALM / Quality Center

Compared 14% of the time

Tricentis qTest vs OpenText ALM / Quality Center

Compared 7% of the time

TFS vs OpenText ALM / Quality Center

Compared 4% of the time

More OpenText ALM / Quality Center Competitors

TestRail vs Zephyr Enterprise

Compared 22% of the time

Tricentis qTest vs Zephyr Enterprise

Compared 15% of the time

Adaptavist Test Management for Jira vs Zephyr Enterprise

Compared 13% of the time

Tricentis Tosca vs Zephyr Enterprise

Compared 9% of the time

TFS vs Zephyr Enterprise

Compared 8% of the time

More Zephyr Enterprise Competitors

Product Reports

Buyer's Guide

OpenText ALM / Quality Center

August 2024

Download OpenText ALM / Quality Center product report

Buyer's Guide

Zephyr Enterprise

August 2024

Download Zephyr Enterprise product report

Also Known As

Micro Focus ALM Quality Center, HPE ALM, Quality Center, Quality Center, Micro Focus ALM

SmartBear Zephyr

Learn More

OpenText

SmartBear

Overview

OpenText ALM/Quality Center serves as the single pane of glass for software quality management. It helps you govern application lifecycle management activities and implement rigorous, auditable lifecycle processes.

Zephyr Enterprise is a robust enterprise test management platform that manages all aspects of the testing lifecycle. The solution is provided as an on-premise installation as well as a SaaS-based installation. Zephyr Enterprise enables you to make a rigid process flow flexible enough to accommodate changes. In addition, it provides all the functionality QA teams and testers need in order to create and execute test cases with less effort, allowing more time to do actual testing by alleviating significant time-wasting steps.

Zephyr Enterprise Features

Zephyr Enterprise has many valuable key features. Some of the most useful ones include:

Visual dashboards
One-click integration
Multi Jira instance
Scalability
Third-Party Integrations
Reporting & Statistics
Data Import/Export
Data Visualization
User Management
Move & Copy
Software Testing Management
Requirements-Based Testing
Industry-strength scalability
Documented APIs
Regular maintenance and upgrades

Zephyr Enterprise Benefits

There are many benefits to implementing Zephyr Enterprise. Some of the biggest advantages the solution offers include:

Ready-to-use reports and customizable dashboards: With Zephyr Enterprise, reports and dashboards are updated in real time and you can share test results and link with your team in Jira to connect any known issues. In addition, the solution helps you increase workflow efficiency because it improves info sharing during standup meetings.

Supports bi-directional and multi-instance Jira integration: Not only does Zephyr Enterprise support bi-directional and multi-instance Jira integration, but it also gives you the ability to support multiple projects simultaneously – up to 200,000 test cases.

Global repository for test cases: Zephyr Enterprise helps you create, categorize, and store your test cases via a global repository that can be shared across your entire organization. You can also quickly reuse test cases using the structured folder management.

Test execution: Zephyr Enterprise makes it possible for you to execute tests step by step, manage pass/fail status, and launch automated execution, then file those defects into Jira. Zephyr Enterprise test executions allow teams to operate in a more efficient way.
Universal test automation: Zephyr Enterprise supports a wide range of automation frameworks, helping you decrease operational costs and increase test coverage.

Reviews from Real Users

Below are some reviews and helpful feedback written by PeerSpot users currently using the Zephyr Enterprise solution.

A Manager of Enterprise Applications at a retailer says what’s most valuable is that “It's very easy and simple to use, which is beneficial. It has 90% of the basic features you need without having to pay a lot of extra money.” He also adds, “Zephyr Enterprise is very stable and the initial setup is straightforward.”

Jawaad A., Test Automation Lead at Trapeze, explains, "It has many features, but the main things that we need are the test cycles and integration with automation because we have automation for the web and mobile applications. We use it for test case management to run the test cases and get the results. At this moment, it is fulfilling our requirements. We are able to get the test execution report and the test pass and fail report. This summary is delivered to our management."

Sample Customers

Airbus Defense and Space, Vodafone, JTI, Xellia, and Banco de Creìdito e Inversiones (Bci)

Hyundai, Fujitsu, Google, David Jones, Burger King, Ingenico, Websense, Dow Jones, Harris, Saab

Buyer's Guide

OpenText ALM / Quality Center vs. Zephyr Enterprise

September 2024

Free Report: OpenText ALM / Quality Center vs. Zephyr Enterprise

Find out what your peers are saying about OpenText ALM / Quality Center vs. Zephyr Enterprise and other solutions. Updated: September 2024.

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