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Jira vs OpenText ALM / Quality Center comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 15, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.3
Jira enhances efficiency and productivity, offering quick ROI and integration, though opinions on updates and support are mixed.
Sentiment score
6.9
OpenText ALM / Quality Center optimizes testing, enhances collaboration, reduces costs, and improves project efficiency and application traceability.
 

Customer Service

Sentiment score
6.7
Atlassian's documentation and forums often suffice, but customer support has mixed reviews on responsiveness and problem-solving effectiveness.
Sentiment score
6.2
OpenText ALM customer service is inconsistent, with mixed reviews on response times, expertise, and overall service quality.
 

Scalability Issues

Sentiment score
7.3
Jira is scalable with planning, though some face performance issues and integration concerns as demands grow.
Sentiment score
7.3
OpenText ALM/Quality Center scales well, with stable performance for large user bases, but licensing may affect scalability costs.
 

Stability Issues

Sentiment score
7.6
Jira is praised for its stability and performance, with occasional issues mostly related to server setups or customizations.
Sentiment score
7.2
OpenText ALM/Quality Center is stable and reliable, with minor issues often linked to network or hardware constraints.
From a stability standpoint, OpenText ALM Quality Center has been pretty good.
 

Room For Improvement

Jira's complex interface, limited features, and high costs hinder usability, requiring improvements in performance, integration, and customization.
OpenText ALM faces challenges with expensive licenses, outdated UI, limited integration, and performance issues, hindering usability and efficiency.
Improvements are needed so that the system can continue running without creating a new run.
The user-friendly nature could be enhanced as the interface isn’t intuitive.
 

Setup Cost

Jira offers flexible, moderately priced licensing with subscription options, but costs can rise with plugins and large deployments.
OpenText ALM is costly, requiring careful evaluation and negotiation, but global license sharing and SaaS could reduce expenses.
It would be cheaper to use a cloud model with a pay-per-use licensing model.
 

Valuable Features

Jira provides robust project management, Agile support, and integrations, enhancing team collaboration with customizable workflows and a user-friendly interface.
OpenText ALM/Quality Center provides comprehensive traceability, integration, scalability, and secure management for lifecycle, test cases, and defects.
The integration with internal applications and CollabNet is made possible through exposed APIs, allowing necessary integrations.
It is beneficial for managing testing data and has integration with Excel.
 

Categories and Ranking

Jira
Ranking in Application Lifecycle Management (ALM) Suites
1st
Average Rating
8.2
Reviews Sentiment
6.9
Number of Reviews
274
Ranking in other categories
Application Requirements Management (2nd), Project Management Software (3rd)
OpenText ALM / Quality Center
Ranking in Application Lifecycle Management (ALM) Suites
5th
Average Rating
8.0
Reviews Sentiment
6.6
Number of Reviews
205
Ranking in other categories
Test Management Tools (1st)
 

Mindshare comparison

As of December 2024, in the Application Lifecycle Management (ALM) Suites category, the mindshare of Jira is 23.7%, up from 23.6% compared to the previous year. The mindshare of OpenText ALM / Quality Center is 5.7%, up from 5.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Application Lifecycle Management (ALM) Suites
 

Q&A Highlights

Miriam Tover - PeerSpot reviewer
Aug 20, 2019
 

Featured Reviews

Saroj Ekka - PeerSpot reviewer
Offers good repository integration, sprint board and easy to set up
There are some features and reports we need that are not there. For example, if I have to find out the capacity of the current sprint by user and compare it with the previous sprint, that visibility isn't there. We can know the capacity and what happened with the whole sprint, but not for an individual person to see where it's falling and how it's tracking. Report and analytics capabilities are important for a product manager. That visibility is important, so we use Jira. Some of the features are there, and I use my own Excels or other data things to compensate for that.
Aphiwat Leetavorn. - PeerSpot reviewer
Has an initial setup phase that is easy to manage
The tool has some limitations for the dashboard, especially when it comes to 20 or 25 of them, which is sometimes not enough, and one may have to use a custom Excel to help extend the dashboard. The tool needs improvements since it is an old technology. OpenText ALM / Quality Center's improved version is ALM Octane but it does not support some of the traditional parts of the original product. Some of the traditional parts are missing in a lot of areas of OpenText ALM / Quality Center. It is difficult to directly transfer OpenText ALM / Quality Center to ALM Octane. Some of the classic OEMs have limitations, especially when used in an IDE network. There is a need for the tool to check where changes in UI or UX need to be made. The technology used for UI and UX are not user-friendly.
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Answers from the Community

Miriam Tover - PeerSpot reviewer
Aug 20, 2019
Aug 20, 2019
It all depends on your context. In my case, I work for a big company with quite heavy processes. Octane is more suitable. The big difference is this: - JIRA's strong point is the possibility of adding plugins, so you can adapt JIRA to your needs. The flaw in my case is that the upgraded version of JIRA will become more complex and it must be ensured that all plugins are compatible. - Octane i...
2 out of 4 answers
MS
Aug 9, 2019
I don't know enough about Micro Focus ALM but based from what I have seen it does provide a lot more than JIRA. I have worked with Azure DevOps and know that it can also provide more than JIRA. AZURE DevOps seems to be similar in comparison with Micro Focus ALM. So I would say if it was between JIRA and Micro Focus, then I will choose the latter.
CD
Aug 9, 2019
Micro Focus ALM is a complete Test Management tool that can cover Requirements management, Defects management, Test Plan, Test Execution Suites as well as automation test executions with MF UFT (former HP QC). If you have a testing heavy project then MF ALM covers all the testing expectations well. However, in an integrated environment with development, releases, and testing, JIRA can offer a better experience for JIRA issues (for requirements and incidents/defects), add-on for testing from JIRA marketplace (e.g. X-Ray) and offers a better fitment for DevOps. Developers and testers can work with the same tool for defects. requirements i.e. JIRA and manage testing with JIRA add-ons for Test Management.
 

Top Industries

By visitors reading reviews
Educational Organization
51%
Manufacturing Company
8%
Financial Services Firm
7%
Computer Software Company
6%
Educational Organization
63%
Financial Services Firm
7%
Manufacturing Company
5%
Computer Software Company
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

Is Jira better or would you go with Micro Focus ALM Octane?
Hi Netanya, Basically , it all depends on the use cases for your environment and the business needs. Hope the below data may be relevant to you for identifying your needs and deciding on the approp...
Which is better - Jira or Microsoft Azure DevOps?
Jira is a great centralized tool for just about everything, from local team management to keeping track of products and work logs. It is easy to implement and navigate, and it is stable and scalabl...
What is your experience regarding pricing and costs for Jira?
We operate under a nonlimited license with Jira, allowing a number of users to access it with a single enterprise license.
What do you like most about Micro Focus ALM Quality Center?
The most valuable feature is the ST Add-In. It's a Microsoft add-in that makes it much easier to upload test cases into Quality Center.
What is your experience regarding pricing and costs for Micro Focus ALM Quality Center?
The on-premises setup tends to be on the expensive side. It would be cheaper to use a cloud model with a pay-per-use licensing model.
What needs improvement with Micro Focus ALM Quality Center?
The extract format is not ideal, splitting expected results into three line items, making interpretation difficult. Issues with mapping multiple functional test cases to one automated test case nee...
 

Also Known As

Jira Software
Micro Focus ALM Quality Center, HPE ALM, Quality Center, Quality Center, Micro Focus ALM
 

Overview

 

Sample Customers

Square, Nasa, eBay, Cisco, SalesForce, Adobe, BNP Paribas, BMW and LinkedIn, Pfizer, Citi.
Airbus Defense and Space, Vodafone, JTI, Xellia, and Banco de Creìdito e Inversiones (Bci)
Find out what your peers are saying about Jira vs. OpenText ALM / Quality Center and other solutions. Updated: December 2024.
824,168 professionals have used our research since 2012.