The execution module and the test planning module are definitely the most valuable features. The rest we use for traceability, but those are the two modules that I cannot live without.
OpenText ALM / Quality Center offers extensive customization for modules like defect tracking, with robust traceability linking requirements, testing, and defects. Its integration with HPE and third-party apps enhances workflows; real-time reporting and dashboards aid test management. However, it is limited to Internet Explorer, with restricted Agile support and cross-project reporting, challenging setup, and weak customer service. Users may face performance and satisfaction issues if not configured correctly.
