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Eggplant Test vs Zephyr Enterprise comparison

Keysight Technologies and SmartBear are both solutions in the Test Management Tools category. Keysight Technologies is ranked #9 with an average rating of 7.7, while SmartBear is ranked #6 with an average rating of 8.0. Keysight Technologies holds a 2.0% mindshare in TMT, compared to SmartBear’s 9.0% mindshare. Additionally, 84% of Keysight Technologies users are willing to recommend the solution, compared to 87% of SmartBear users who would recommend it.
Eggplant Test
Read 17 Eggplant Test reviews
  • 313 Views
  • 163 Comparison Views
84% willing to recommend
Zephyr Enterprise
Read 8 Zephyr Enterprise reviews
  • 1,662 Views
  • 966 Comparison Views
87% willing to recommend
 

Comparison Buyer's Guide

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Executive SummaryUpdated on Sep 16, 2024

Zephyr Enterprise and Eggplant Test are robust test management tools competing in the test management software category. Based on user reviews, Eggplant Test appears to have the upper hand due to its comprehensive features.

Features: Zephyr Enterprise users value its comprehensive test cycle planning, integration capabilities with various development environments, and user-friendly interface. Eggplant Test is praised for its automation efficiency, cross-platform support, and advanced analytics features.

Room for Improvement:Zephyr Enterprise users highlight the need for a more modern and intuitive interface, reliable reporting functionalities, and enhanced customization options. Eggplant Test users seek improvements in the script debugging process, performance of extensive test suites, and the user interface design.

Ease of Deployment and Customer Service:Users find Zephyr Enterprise easy to deploy, with comprehensive customer service and detailed documentation. Eggplant Test deploys smoothly but faces criticism for its steeper learning curve. Despite this, Eggplant Test's customer service receives higher marks for its responsiveness and effectiveness.

Pricing and ROI:Zephyr Enterprise is noted for its cost-efficiency and swift ROI with its value seen in the setup cost. Eggplant Test, while more expensive, delivers substantial ROI through its powerful automation features. Users willing to invest in Eggplant Test generally feel the superior test automation justifies the higher price.

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To learn more, read our detailed Eggplant Test vs. Zephyr Enterprise Report (Updated: January 2025).
Buyer's Guide
Eggplant Test vs. Zephyr Enterprise
January 2025
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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Eggplant Test
Ranking in Test Management Tools
9th
Average Rating
7.8
Reviews Sentiment
6.7
Number of Reviews
17
Ranking in other categories
Digital Experience Monitoring (DEM) (10th), Test Automation Tools (14th)
Zephyr Enterprise
Ranking in Test Management Tools
6th
Average Rating
7.8
Reviews Sentiment
6.0
Number of Reviews
8
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of January 2025, in the Test Management Tools category, the mindshare of Eggplant Test is 2.0%, up from 1.9% compared to the previous year. The mindshare of Zephyr Enterprise is 9.0%, down from 13.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Test Management Tools
 

Featured Reviews

Tayyaba Noreen - PeerSpot reviewer
Empowers effective test automation with comprehensive platform coverage and scalability
There was no free trial in it. So, I studied it through a page that tells how it works. It will be good if a free trial is provided for users. Moreover, I would like to give some feedback on the installation process. There are other tools that are much easier to install and get started with. Eggplant could improve its installation process.
Read full review
Tin Bùi - PeerSpot reviewer
Highly stable solution and meets users' needs
It's mostly used for sales and customer verification. We gather customer information and verify that it's a real person Security is always a top priority in the IT business. We would like to see improvements in the security measures to ensure that customer information is protected. I have been…
Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"We did see a massive return on investment from using Eggplant."
"The solution is a stable one."
"The features that we like the most are the developer interface and the ability to quickly develop and deploy tests."
"Its scalability is good. It is useful for desktop applications, and it also uses OCR and does image recognition."
"It is easy to set up."
"Good text reading ability."
"We are able to now automate tests, which so far have been manual."
"GUI testing is the strength of the tool. The tool works as expected, and the support response from eggPlant, as a company, has been quick and substantial."
More Eggplant Test pros
"We use the solution for test case management."
"The solution does its job well."
"Zephyr Enterprise is a stable solution."
"It has integration with test automation tools."
"It has 90% of the basic features you need without having to pay a lot of extra money."
"If anyone is looking for a good, lightweight, flexible and agile test management product, I think they would do very well with Zephyr Enterprise."
"It has many features, but the main things that we need are the test cycles and integration with automation because we have automation for the web and mobile applications. We use it for test case management to run the test cases and get the results. At this moment, it is fulfilling our requirements. We are able to get the test execution report and the test pass and fail report. This summary is delivered to our management."
 

Cons

"A step forward would be to have event support, because it is more or less linear at the moment."
"The IDE could be even more full-featured. Because I was a developer, I was very spoiled by either Visual Studio Code or Visual Studio for shortcuts. For example, I was able to say "ctor" and hit Tab and it would create a template of a constructor for me... It would be great, when I want to create a new function, if there were shortcut commands like those that helped create all of the functions, or if there were shortcut features to do any of the complex plans."
"The reporting function is a bit shallow. The solution does not offer very comprehensive reporting in terms of your test results. The reporting time and the logs are very high level as well. These areas need improvement."
"It has low productivity."
"There was no free trial in it."
"The solution would crash from time to time."
"They need to update the Linux. I think it's kind of an outdated Java Swing application."
"Eggplant Test should emphasize on improving its offering in non-Windows environments."
More Eggplant Test cons
"Zephyr Enterprise needs to redesign the reporting."
"The reporting, and the ability to reorganize the test repository, which are a little stifling. There is definitely room for improvement there."
"We faced some errors while uploading the test cases."
"The reporting, and the ability to reorganize the test repository, which are a little stifling. There is definitely room for improvement there."
"Creating better default varieties of reporting would make the product much better and more popular."
"We have a lot of automation for our products, and we require a utility for its integration with automation. Currently, we have to write this utility ourselves. It would be great if they can provide such a utility."
"Security needs improvement to protect customer information better."
"We would like support for the agile and behavior-driven development (BDD) approaches."
 

Pricing and Cost Advice

"End-to-end testing isn't possible for us because of the licensing problems. It's very expensive, so we only have two development/execution licenses."
"It is scalable, but it is a matter of money in the pocket. You can scale it, but then you have to have additional licenses. The licensing approach of eggPlant is not the best."
"Eggplant Test is a very expensive solution."
"It probably has a yearly license."
"This solution is expensive when compared to the market. However, the reason it is more expensive is because of its stability, high performance, and for its support of any technology."
"Make a smart decision about the number of developer- and execution-only licenses you purchase to maximize your budget. We found that going heavier on execution-only licenses has been a way to reduce our costs and maximize our ability to benefit from the software."
"DFS is more expensive than Zephyr. DFS is around $32 per person, whereas Zephyr is $10 per person. There is a major difference in the price, which is the main reason why we are trying to shift to Zephyr."
"It costs a couple of thousand dollars for a little more than 125 users, per month."
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Top Industries

By visitors reading reviews
Healthcare Company
13%
Financial Services Firm
12%
Manufacturing Company
12%
Computer Software Company
10%
Computer Software Company
19%
Financial Services Firm
17%
Manufacturing Company
10%
Government
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

How do I choose between Selenium HQ and Eggplant Digital Automation Intelligence?
Selenium HQ’s biggest advantage is that it is customizable. Its other most valuable feature is that the driver interface is really helpful and user-friendly; Selenium HQ makes it easy to navigate t...
See all answers
What do you like most about Eggplant Manager?
The solution is a stable one.
See all answers
What is your experience regarding pricing and costs for Eggplant Manager?
Eggplant Test is a bit expensive compared to its competitors.
See all answers
What do you like most about Zephyr Enterprise?
The solution does its job well.
See all answers
What needs improvement with Zephyr Enterprise?
We faced some errors while uploading the test cases. The error was not clear. We did not know what the error was.
See all answers
What is your primary use case for Zephyr Enterprise?
We use the solution for test case management.
See all answers
 

Comparisons

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Selenium HQ vs Eggplant Test Logo
Selenium HQ vs Eggplant Test
Compared 19% of the time
SmartBear TestComplete vs Eggplant Test Logo
SmartBear TestComplete vs Eggplant Test
Compared 10% of the time
UiPath Test Suite vs Eggplant Test Logo
UiPath Test Suite vs Eggplant Test
Compared 10% of the time
Qt Squish vs Eggplant Test Logo
Qt Squish vs Eggplant Test
Compared 10% of the time
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TestRail vs Zephyr Enterprise Logo
TestRail vs Zephyr Enterprise
Compared 23% of the time
Tricentis qTest vs Zephyr Enterprise Logo
Tricentis qTest vs Zephyr Enterprise
Compared 23% of the time
OpenText ALM / Quality Center vs Zephyr Enterprise Logo
OpenText ALM / Quality Center vs Zephyr Enterprise
Compared 23% of the time
Tricentis Tosca vs Zephyr Enterprise Logo
Tricentis Tosca vs Zephyr Enterprise
Compared 14% of the time
Adaptavist Test Management for Jira vs Zephyr Enterprise Logo
Adaptavist Test Management for Jira vs Zephyr Enterprise
Compared 10% of the time
More Zephyr Enterprise Competitors
 

Product Reports

Buyer's Guide
Eggplant Test
January 2025
Eggplant Test reportDownload Eggplant Test product report
Buyer's Guide
Zephyr Enterprise
December 2024
Zephyr Enterprise reportDownload Zephyr Enterprise product report
 

Also Known As

Eggplant Digital Automation Intelligence, Eggplant DAI, Eggplant Automation Cloud, Eggplant Manager, Eggplant Mobile, Eggplant Customer Experience Insights
SmartBear Zephyr
 

Learn More

Keysight Technologies
SmartBear
 

Overview

Across every industry, digital transformation is top of mind. New methods of developing software are driving fast change, and test teams are feeling the pressure. Increasing demand to release faster while maintaining the highest levels of quality is making the testing process more complex and harder to scale.

With AI-powered testing, Eggplant’s test and automation intelligence delivers the coverage you need to optimize the user experience, speed up release cycles, and improve your quality assurance process. Discover a fast, secure, and easy-to-use solution that tests any kind of software on any platform or device.

Zephyr Enterprise is a robust enterprise test management platform that manages all aspects of the testing lifecycle. The solution is provided as an on-premise installation as well as a SaaS-based installation. Zephyr Enterprise enables you to make a rigid process flow flexible enough to accommodate changes. In addition, it provides all the functionality QA teams and testers need in order to create and execute test cases with less effort, allowing more time to do actual testing by alleviating significant time-wasting steps.

Zephyr Enterprise Features

Zephyr Enterprise has many valuable key features. Some of the most useful ones include:

  • Visual dashboards
  • One-click integration
  • Multi Jira instance
  • Scalability
  • Third-Party Integrations
  • Reporting & Statistics
  • Data Import/Export
  • Data Visualization
  • User Management
  • Move & Copy
  • Software Testing Management
  • Requirements-Based Testing
  • Industry-strength scalability
  • Documented APIs
  • Regular maintenance and upgrades

Zephyr Enterprise Benefits

There are many benefits to implementing Zephyr Enterprise. Some of the biggest advantages the solution offers include:

  • Ready-to-use reports and customizable dashboards: With Zephyr Enterprise, reports and dashboards are updated in real time and you can share test results and link with your team in Jira to connect any known issues. In addition, the solution helps you increase workflow efficiency because it improves info sharing during standup meetings.
  • Supports bi-directional and multi-instance Jira integration: Not only does Zephyr Enterprise support bi-directional and multi-instance Jira integration, but it also gives you the ability to support multiple projects simultaneously – up to 200,000 test cases.
  • Global repository for test cases: Zephyr Enterprise helps you create, categorize, and store your test cases via a global repository that can be shared across your entire organization. You can also quickly reuse test cases using the structured folder management.
  • Test execution: Zephyr Enterprise makes it possible for you to execute tests step by step, manage pass/fail status, and launch automated execution, then file those defects into Jira. Zephyr Enterprise test executions allow teams to operate in a more efficient way.

  • Universal test automation: Zephyr Enterprise supports a wide range of automation frameworks, helping you decrease operational costs and increase test coverage.

    Reviews from Real Users

    Below are some reviews and helpful feedback written by PeerSpot users currently using the Zephyr Enterprise solution.

    A Manager of Enterprise Applications at a retailer says what’s most valuable is that “It's very easy and simple to use, which is beneficial. It has 90% of the basic features you need without having to pay a lot of extra money.” He also adds, “Zephyr Enterprise is very stable and the initial setup is straightforward.”

    Jawaad A., Test Automation Lead at Trapeze, explains, "It has many features, but the main things that we need are the test cycles and integration with automation because we have automation for the web and mobile applications. We use it for test case management to run the test cases and get the results. At this moment, it is fulfilling our requirements. We are able to get the test execution report and the test pass and fail report. This summary is delivered to our management."
 

Sample Customers

FUJIFILM Group, NEC Personal Computers
Hyundai, Fujitsu, Google, David Jones, Burger King, Ingenico, Websense, Dow Jones, Harris, Saab
Buyer's Guide
Eggplant Test vs. Zephyr Enterprise
January 2025
Free Report: Eggplant Test vs. Zephyr Enterprise
Find out what your peers are saying about Eggplant Test vs. Zephyr Enterprise and other solutions. Updated: January 2025.
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