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Helix ALM vs Jira comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Scalability Issues

Sentiment score
7.5
Helix ALM is praised for its scalability, integration, and stable performance, making it ideal for large, growing teams and projects.
No sentiment score available
 

Valuable Features

Sentiment score
8.2
Helix ALM excels in managing requirements, tracking issues, and test management with flexibility, customization, robust traceability, and integration capabilities.
No sentiment score available
 

Room For Improvement

Sentiment score
7.0
Users find Helix ALM slow, unintuitive, with limited reporting, poor integration, and inadequate documentation.
No sentiment score available
 

Customer Service

Sentiment score
9.5
Helix ALM's customer service is praised for being responsive, knowledgeable, and efficient, aiding users with excellent support and onboarding.
No sentiment score available
 

Stability Issues

Sentiment score
9.0
Helix ALM is praised for its robust performance, reliability, and high responsiveness, especially during complex tasks and updates.
No sentiment score available
 

Setup Cost

No sentiment score available
Helix ALM provides scalable, flexible pricing with per-user costs based on modules, and discounts for higher user counts.
No sentiment score available
 

Categories and Ranking

Helix ALM
Ranking in Application Lifecycle Management (ALM) Suites
18th
Ranking in Application Requirements Management
7th
Average Rating
6.4
Reviews Sentiment
8.2
Number of Reviews
7
Ranking in other categories
Test Management Tools (14th)
Jira
Ranking in Application Lifecycle Management (ALM) Suites
1st
Ranking in Application Requirements Management
2nd
Average Rating
8.0
Number of Reviews
267
Ranking in other categories
Project Management Software (4th)
 

Featured Reviews

Harold Pogue - PeerSpot reviewer
Helix ALM is insanely configurable, with great traceability, and flexibility
The most valuable features of Helix ALM are traceability and flexibility. One thing that distinguishes Helix ALM from other solutions is that it is a hybrid cloud model. Helix ALM is not a full cloud implementation like Valerian, Jira Jama, or Atlassian, where we just go through a browser onto the cloud. In the case of Helix, we have code that goes on our computer and then that communicates to the cloud. We have the backup and distribution capability of the cloud, but we have code executing on our machine, and we don't need to worry much about speed and internet lag problems.
Saroj Ekka - PeerSpot reviewer
Offers good repository integration, sprint board and easy to set up
There are some features and reports we need that are not there. For example, if I have to find out the capacity of the current sprint by user and compare it with the previous sprint, that visibility isn't there. We can know the capacity and what happened with the whole sprint, but not for an individual person to see where it's falling and how it's tracking. Report and analytics capabilities are important for a product manager. That visibility is important, so we use Jira. Some of the features are there, and I use my own Excels or other data things to compensate for that.
report
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816,562 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Healthcare Company
16%
Manufacturing Company
14%
Financial Services Firm
10%
Computer Software Company
9%
Educational Organization
50%
Manufacturing Company
8%
Financial Services Firm
7%
Computer Software Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What is your experience regarding pricing and costs for Helix ALM?
I rate the product price a nine on a one to ten scale, where one is low price and ten is high price.
What needs improvement with Helix ALM?
Helix ALM should be able to integrate with other systems better. Helix ALM should also have an easier user interface, and the solution needs to have drag-and-drop tools included in it.
Is Jira better or would you go with Micro Focus ALM Octane?
Hi Netanya, Basically , it all depends on the use cases for your environment and the business needs. Hope the below data may be relevant to you for identifying your needs and deciding on the approp...
Which is better - Jira or Microsoft Azure DevOps?
Jira is a great centralized tool for just about everything, from local team management to keeping track of products and work logs. It is easy to implement and navigate, and it is stable and scalabl...
What is your experience regarding pricing and costs for Jira?
The product is quite expensive. It costs approximately 1.2 million rand per year. It's a fixed price, depending on the modules that you get. You have specific tools, that's what you pay for. I rate...
 

Comparisons

 

Also Known As

TestTrack
Jira Software
 

Overview

 

Sample Customers

Invision, Softing, CACI, Hunter Industries, ITSO, Itron, EEC, Database Consultants Australia, VirtualScopics, March Networks, WorkForce
Square, Nasa, eBay, Cisco, SalesForce, Adobe, BNP Paribas, BMW and LinkedIn, Pfizer, Citi.
Find out what your peers are saying about Helix ALM vs. Jira and other solutions. Updated: October 2024.
816,562 professionals have used our research since 2012.