Helix ALM and OpenText ALM / Quality Center compete in the application lifecycle management category. Helix ALM seems to have the upper hand in terms of customer service and ease of deployment, while OpenText ALM / Quality Center is noted for having a more extensive feature set.
Features: Helix ALM offers traceability, test management, and customizable workflow features. OpenText ALM / Quality Center includes in-depth test management, requirements tracking, and defect tracking capabilities.
Room for Improvement: Helix ALM could improve its reporting capabilities, tool integrations, and user interface. OpenText ALM / Quality Center could benefit from an intuitive design, smoother third-party tool integrations, and improved technical performance.
Ease of Deployment and Customer Service: Helix ALM is known for its straightforward deployment and highly responsive customer service. OpenText ALM / Quality Center's deployment is more complex, and its support services are sometimes slower.
Pricing and ROI: Helix ALM is viewed as more cost-effective with a favorable return on investment due to lower setup costs and efficient support. OpenText ALM / Quality Center, while more costly, delivers extensive features that some users feel justify the higher expense due to the perceived value.
Technical support has been excellent.
OpenText ALM Quality Center is definitely scalable.
From a stability standpoint, OpenText ALM Quality Center has been pretty good.
Improvements are needed so that the system can continue running without creating a new run.
The user-friendly nature could be enhanced as the interface isn’t intuitive.
It would be cheaper to use a cloud model with a pay-per-use licensing model.
The integration with internal applications and CollabNet is made possible through exposed APIs, allowing necessary integrations.
It is beneficial for managing testing data and has integration with Excel.
Helix ALM is a comprehensive Application Lifecycle Management (ALM) software platform offered by Perforce. It provides organizations with tools and features to manage the entire lifecycle of software development and product engineering. Helix ALM combines requirements management, test management, issue tracking, and version control into a unified solution, enabling teams to collaborate effectively and ensure the delivery of high-quality software products.
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Helix ALM Benefits:
Reviews from Real Users
Harold Pogue, Global IT Director of Digital Platforms, says that, “The initial setup is complexly straightforward. The vendor offers support where they come and set up the solution for a fee”, and also adds, "The most valuable features of Helix ALM are traceability and flexibility.
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