Jama Connect vs OpenText Software Delivery Management comparison

Jama and OpenText are both solutions in the Application Lifecycle Management (ALM) Suites category. Jama is ranked #11 with an average rating of 7.9, while OpenText is ranked #7 with an average rating of 8.3. Jama holds a 3.9% mindshare in ALM, compared to OpenText’s 6.0% mindshare. Additionally, 93% of Jama users are willing to recommend the solution, compared to 92% of OpenText users who would recommend it.

Jama Connect

Read 16 Jama Connect reviews

3,482 Views
1,462 Comparison Views

93% willing to recommend

OpenText Software Delivery ...

Read 41 OpenText Software Delivery Management reviews

3,879 Views
3,685 Comparison Views

92% willing to recommend

Jama Connect

OpenText Software Delivery ...

Comparison Buyer's Guide

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Executive SummaryUpdated on Jun 19, 2025

Jama Connect and OpenText Software Delivery Management compete in requirements management and software delivery processes. Jama Connect has the upper hand with its ease of use, beneficial for agile teams, while OpenText shines in providing robust enterprise features suitable for larger organizations.

Features: Jama Connect offers strong traceability, collaboration tools, and extensive integration options. It promotes agile workflows with its user-friendly interface and allows seamless data imports and exports. OpenText Software Delivery Management provides extensive lifecycle management, scalability, and robust analytics. It offers a comprehensive suite covering Agile frameworks, requirements management, and test automation within one platform.

Room for Improvement: Jama Connect could enhance its extensive feature suite for larger enterprises and provide more advanced analytics options. OpenText Software Delivery Management could improve by simplifying its complex setup process, optimizing usability for non-technical users, and offering more intuitive interfaces for better user experiences.

Ease of Deployment and Customer Service: Jama Connect’s cloud-based deployment allows rapid implementation with accessible customer support, benefiting agile organizations. OpenText’s deployment is more complex, suitable for enterprises with substantial IT resources, yet it provides comprehensive support services.

Pricing and ROI: Jama Connect generally offers a lower initial cost with a quicker ROI due to its straightforward deployment and efficient resource utilization for smaller teams. OpenText Software Delivery Management, despite its higher upfront investment, promises significant ROI over time, ideal for large-scale operations requiring comprehensive capabilities.

To learn more, read our detailed Jama Connect vs. OpenText Software Delivery Management Report (Updated: July 2025).

Buyer's Guide

Jama Connect vs. OpenText Software Delivery Management

July 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Jama Connect

Ranking in Application Lifecycle Management (ALM) Suites

11th

Average Rating

7.6

Reviews Sentiment

6.3

Number of Reviews

Ranking in other categories

Application Requirements Management (4th)

OpenText Software Delivery ...

Ranking in Application Lifecycle Management (ALM) Suites

7th

Average Rating

8.2

Reviews Sentiment

7.0

Number of Reviews

Ranking in other categories

Enterprise Agile Planning Tools (7th)

Mindshare comparison

As of July 2025, in the Application Lifecycle Management (ALM) Suites category, the mindshare of Jama Connect is 3.9%, up from 2.4% compared to the previous year. The mindshare of OpenText Software Delivery Management is 6.0%, up from 5.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Application Lifecycle Management (ALM) Suites

Featured Reviews

Lasse Mikkonen

Principal Consultant at Contribyte

Traceability has improved documentation for auditors and regulators

The collaboration feature in Jama Connect could be improved because it is only used by a limited number of people within an organization due to license costs. For broader collaboration that includes departments like marketing and engineering, many still rely on tools like Slack ( /products/slack-reviews ) or Confluence ( /products/atlassian-confluence-reviews ). Additionally, there are areas where usability and configurability could be enhanced.

Read full review

GeorgNauerz

Managing Partner at Georg Nauerz Consulting

A stable tool for sprint planning, test management, quality management, and automated testing

I think the area of release management in the tool is an area of concern where improvements are required. In general, the connection between releases and scrum teams needs improvement, as it could be optimized owing to its linkages, making it very uncomfortable as soon as you have strong teams or scrum teams that work with different items over several releases. In future product releases, the solution needs to focus a bit more on the metric part. The product's dashboard is a metric for productivity and process control.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"You can get full traceability with any other system. It also includes a test module, and you build the traceability matrix incrementally throughout the development process."

"Provides suitable tools for managing regulatory requirements."

"The most valuable feature is the single identity provider capability, which simplifies the integration with various platforms, like Google App Store and Microsoft Azure, for providing user access."

"Technical support answers fairly quickly compared to others like IBM or Atlassian. They also offer quite a good knowledge base for advanced cases and how to plan it, etc. via videos that they provide. They are quite useful."

"The impact that Jama Connect provides for my company overall is significant as it saves a huge amount of time."

"The most valuable feature is the user-friendly interface."

"I like Jama Connect because it's easy to use and understand. The widgets are great, and linking is straightforward. The solution is not complex compared to its competitors."

"We use Jama Connect mainly for requirements management."

More Jama Connect pros

"The dashboards and metric reporting are valuable features."

"It is a very stable tool. The tool has been in the industry for so many years. Stability-wise, I rate the solution a nine out of ten."

"The most important feature is the integration among all the different features in just one tool: Agile management system, requirements management system, test management, defects management, automatic test execution. Really, if you're looking at other tools, you will never find all that integrated into just one tool with all the traceability, with all the elements in just one place."

"We like Micro Focus ALM Octane because its performance is okay, and its stability is okay, so we use it a lot. The platform is easy to use."

"The solution natively supports Agile-Waterfall hybrid software development at an enterprise scale. This is very important to us. Because even though the company wishes to go Agile, we still have projects which follow a Waterfall methodology. In order for us to accommodate both, we needed some sort of hybrid system. Because if we are using a fully Agile system, then the reporting might not be correctly extracted."

"The key feature is the usability. It is fast to learn and easy to use. It's very intuitive to work with. Most of the important functions are available via a few clicks, compared to other tools where I have to open a sub-menu and then a sub-menu and another sub-menu, and then press a button."

"It’s easy to set up."

"Micro Focus' technical support is good."

More OpenText Software Delivery Management pros

Cons

"The collaboration feature in Jama Connect could be improved because it is only used by a limited number of people within an organization due to license costs."

"I believe one of the weak points is the reporting side. You must export inter-readable reports from Jama if you do not use the system as a repository for your design history file. Jama is great if you keep it in Jama, but reporting out requires some customization to get it right."

"There are delays sometimes from the Jama Connect team in resolving issues."

"The solution is very software-centric, and its validation piece is not time-efficient at all."

"I think there's room for improvement, especially with the review process. Reviews should be integrated with requirement evaluation instead of being separate from it. The review should not run parallel to the requirement."

"The initial setup could be better, it's complicated."

"I have inquired about pricing for this solution but have not yet heard anything, so their response time in this regard is something that should be improved."

"t is rather slow, so the speed of the process and consuming information should be improved. It doesn't have a nice way of viewing information. We would like to see better interfaces for consuming information."

More Jama Connect cons

"The cluster architecture that we implemented was server to server communication: Octane application to Elasticsearch and Elasticsearch to another Elasticsearch service. Recently, we found this is a security gap. The Octane application is interacting with Elasticsearch server, but that was missing from the requirements and prerequisites in the setup. The Micro Focus team has not given advice on how to implement authentication-based communication between Octane to Elasticsearch, and we found it as a gap later, then our security team asked us to fix that gap. So, there was a lot of time spent on rework."

"Because JIRA is a leading tool for both development and requirements management - everybody is using JIRA - I'm pretty there will be a use case where people are trying to connect between ALM Octane and JIRA. The back-end configuration of the synchronization with JIRA could be simplified. The architecture is really complicated. We required a lot of machines to build the cluster and the configuration was not really clearly described within the documentation. This may have something to do with the fact that the software is pretty new."

"The Requirements Module could be better, to build up a better requirements process. There's a huge improvement from ALM.NET to Octane, but it's still not really facilitating all the needs of the product owners, to set up their requirements in Octane."

"When I manage projects that are being created in ALM, I have a standard template, but I don't have a template for them in Octane. I literally have to create the project from the ground up every time, which for an administrator, is a nightmare solution"

"There's a trend in our requests to have the ability to export data, en masse, out of Octane. There are capabilities within Octane to export data, but there are specifics around test suites and requirements and relations, as well as certain attributes, that we would like to be able to export easily out of Octane and into a database or Excel."

"Technical support can be slow."

"Globally, I don't see many major points of improvement. It's mostly plenty of little things, and it's weird to me that they are not in the product yet. They are really details, but they're annoying details... Today, in the tool, we've got plenty of assets we can handle, like requirements, user storage, defects, tasks and so on. And to all of those elements, we can add comments. We can add comments to any asset in Octane but not to tasks. It's just impossible to understand why it's not available for the tasks because it's available everywhere else. Similarly, for attachments, you can attach files absolutely everywhere except on automated runs, which is, again, awkward. I don't understand why on this element, in particular, you cannot do it. It's little touches like that."

"Documentation is not clear."

More OpenText Software Delivery Management cons

Pricing and Cost Advice

"If you want to have creative licenses, pricing may be an issue with the licenses, as it can become quite expensive over time to serve many people."

"The cost seems very competitive with other offerings."

"To have a single source for all the requirements and all the change requests our company gets is the most valuable feature. It has also helped us to keep track of reviews."

"Jama Connect is a little pricy."

"Pricing is the weakest point. It is expensive, but the tool has plenty of features. The main problem we have is that the pricing is very high compared to some other solutions."

"I would say that it is an affordable product. There is an annual service fee, which is one of the additional payments to be made apart from the standard licensing costs attached to the solution."

"ALM Octane is very expensive."

"If you compare the price with the functionality, it is pretty much the same as other solutions. If you compare it to Jira, for instance, it has a lot more functionality. You don't need any plug-ins, but it's also more expensive. Once you start adding your different plug-ins to Jira, you'll probably end up with the same amount or more. There is also a yearly support cost, which is usually 25% of the initial cost of the license."

"I rate the product price an eight on a scale of one to ten, where one is cheap, and ten is expensive. The product is neither cheap nor expensive."

"I rate the tool's pricing an eight on a scale from one to ten, where ten is very expensive."

"It's expensive. HPE products, and now Micro Focus, have always been expensive. The license is not cheap, and it will always be a challenge, particularly for small organizations like ours."

"It's pretty pricey, one of the most expensive ones on the market... The value depends on if you use all the features that it has. It comes with a lot of features. The difference between the license structure of ALM and Octane versus JIRA, is that you get everything with ALM and Octane... For JIRA, you buy the pieces one piece at a time."

More OpenText Software Delivery Management pricing and cost advice

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Top Industries

By visitors reading reviews

Manufacturing Company

27%

Healthcare Company

Aerospace/Defense Firm

Government

Financial Services Firm

25%

Manufacturing Company

12%

Computer Software Company

10%

Government

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What do you like most about Jama Connect?

I like Jama Connect because it's easy to use and understand. The widgets are great, and linking is straightforward. The solution is not complex compared to its competitors.

See all answers

What needs improvement with Jama Connect?

See all answers

What is your primary use case for Jama Connect?

I primarily work with Jama Connect ( /products/jama-connect-reviews ) for requirements management.

See all answers

Is Jira better or would you go with Micro Focus ALM Octane?

Hi Netanya, Basically , it all depends on the use cases for your environment and the business needs. Hope the below data may be relevant to you for identifying your needs and deciding on the approp...

See all answers

What do you like most about Micro Focus ALM Octane?

The platform's most valuable feature is pipeline integration or continuous integration services.

See all answers

What is your experience regarding pricing and costs for Micro Focus ALM Octane?

OpenText ALM Octane is an expensive product. However, it offsets costs by saving time and money, thus creating a balance between expenses and benefits. Our organization with over 1500 users sees sa...

See all answers

Comparisons

IBM DOORS vs Jama Connect

Compared 38% of the time

Jira vs Jama Connect

Compared 14% of the time

Polarion Requirements vs Jama Connect

Compared 13% of the time

IBM DOORS Next vs Jama Connect

Compared 9% of the time

Polarion ALM vs Jama Connect

Compared 7% of the time

More Jama Connect Competitors

Jira vs OpenText Software Delivery Management

Compared 45% of the time

OpenText Application Quality Management vs OpenText Software Delivery Management

Compared 27% of the time

Microsoft Azure DevOps vs OpenText Software Delivery Management

Compared 8% of the time

Rally Software vs OpenText Software Delivery Management

Compared 4% of the time

TFS vs OpenText Software Delivery Management

Compared 4% of the time

More OpenText Software Delivery Management Competitors

Product Reports

Buyer's Guide

Jama Connect

July 2025

Download Jama Connect product report

Buyer's Guide

OpenText Software Delivery Management

June 2025

OpenText Software Delivery Management report

Download OpenText Software Delivery Management product report

Also Known As

No data available

Micro Focus ALM Octane, Micro Focus Octane

Overview

Jama Connect is a software platform designed for requirements management, risk management, and testing in product development processes. It allows teams to collaboratively define, track, and manage requirements throughout the entire product lifecycle. Jama Connect enables organizations to improve communication, increase efficiency, and ensure compliance with industry standards and regulations.

Jama Connect Features:

Requirements Management: Jama Connect allows you to capture, organize, and trace requirements, ensuring alignment across teams and stakeholders.
Collaboration and Communication: The platform facilitates collaboration and communication among team members, enabling real-time feedback, discussions, and decision-making.
Test Management: Jama Connect supports test case management, test execution tracking, and defect management, helping ensure comprehensive testing and quality assurance.
Risk Management: You can identify, assess, and mitigate risks using Jama Connect's risk management capabilities, promoting proactive risk management throughout the product development lifecycle.
Traceability and Impact Analysis: The platform provides traceability matrices and impact analysis tools, allowing you to understand the relationships between requirements, tests, and other artifacts.
Compliance and Audit Support: Jama Connect helps organizations maintain compliance with industry standards and regulations by providing audit trails, documentation, and version control.

Jama Connect Benefits:

Improved Requirement Collaboration: Jama Connect enhances collaboration among stakeholders, including product managers, engineers, testers, and customers, leading to better alignment and understanding of requirements.
Enhanced Efficiency: The platform streamlines and automates various aspects of requirements management, reducing manual effort and improving efficiency in the product development process.
Increased Product Quality: By ensuring clear and traceable requirements, facilitating comprehensive testing, and proactive risk management, Jama Connect helps improve product quality and reliability.
Accelerated Time-to-Market: Efficient requirements management and streamlined collaboration enable faster development cycles and reduced time-to-market for products and solutions.
Regulatory Compliance: Jama Connect's features and capabilities support compliance with industry standards and regulations, helping organizations meet regulatory requirements.
Greater Visibility and Transparency: The platform provides real-time visibility into project progress, status, and potential issues, fostering transparency and enabling informed decision-making.

Reviews from Real Users

Project Management Director, Technology at a real estate company, says that "Jama Connect is a good tool for the entire software development cycle."

Lasse Mikkonen, Principal Consultant at Contribyte, states that Jama Connect “Offers great templates and predefined settings and it has a very good inbuilt test management module”.

Senior Program Manager Software at a manufacturing company, comments on Jama support, “I think the collaboration with Jama is pretty good, and they listen to us and do a lot of customizations for us to make it work better. Hopefully, it would have been the same with any other company. However, Jama provides essentially 24-hour support.”

Jama

OpenText Software Delivery Management provides application lifecycle management with Agile and Waterfall support. It features intuitive interfaces, CI/CD integration, automated testing, and robust reporting, improving project management efficiency and usability.

Designed to enhance teams' productivity and streamline processes, OpenText Software Delivery Management integrates seamlessly with Agile methodologies. Its comprehensive backlog and requirements management, user stories, and test management make it a complete tool for managing the development lifecycle. The platform aligns with DevOps, providing traceability and extensive customization options. Traceability from requirements to deployments is enhanced, making it easier for teams to track progress. It offers integration with popular tools like Jenkins and JIRA, ensuring a unified approach to continuous delivery and testing management.

What key features does OpenText Software Delivery Management include?

Versatile across browsers with consistent performance.
Seamless CI/CD integration for smooth development processes.
Intuitive interface aiding in efficiency and ease of use.
Comprehensive backlog management ensures organized prioritization.
Automated testing aligns with Agile and DevOps principles.

What benefits can users expect when evaluating OpenText Software Delivery Management?

Enhanced traceability from inception to delivery.
Improved project management efficiency through streamlined processes.
Robust reporting capabilities offering detailed insights.
Increased flexibility in customization enabling tailored experiences.
Predictive analytics for better decision-making.

OpenText Software Delivery Management is implemented across technology-focused industries, supporting Agile processes like requirements management and defect tracking. Organizations use it to standardize development workflows and optimize continuous delivery integration, choosing it for its ability to support both Agile and Waterfall methodologies within application lifecycle management.

OpenText

Sample Customers

Deloitte, SpaceX, Omnigon, Delft University

Orange, Airbus, Haufe Group, Kellogg's, Claro, Bon Secours, World Wide Technology

Buyer's Guide

Jama Connect vs. OpenText Software Delivery Management

July 2025

Free Report: Jama Connect vs. OpenText Software Delivery Management

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