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Jama Connect vs OpenText ALM / Quality Center comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Scalability Issues

No sentiment score available
Sentiment score
7.6
OpenText ALM/Quality Center supports large user bases and diverse projects efficiently, despite occasional license and performance issues.
 

Valuable Features

No sentiment score available
Sentiment score
8.0
OpenText ALM/Quality Center offers robust traceability, integration, and scalability for efficient project oversight, test management, and defect tracking.
It is beneficial for managing testing data and has integration with Excel.
 

Room For Improvement

No sentiment score available
Sentiment score
4.8
OpenText ALM faces high costs, outdated UI, limited compatibility, cumbersome reporting, and integration issues, needing broader platform flexibility.
Improvements are needed so that the system can continue running without creating a new run.
 

Stability Issues

No sentiment score available
Sentiment score
8.9
OpenText ALM/Quality Center is stable with occasional issues; patching and updates enhance performance and minimize downtime.
 

Customer Service

No sentiment score available
Sentiment score
7.8
OpenText ALM/Quality Center's support is inconsistent, with varied user experiences, prompting reliance on internal, third-party, or premier support.
 

Setup Cost

No sentiment score available
No sentiment score available
OpenText ALM/Quality Center's high costs make it challenging for smaller companies, promoting a shift to cheaper or open-source options.
 

Categories and Ranking

Jama Connect
Ranking in Application Lifecycle Management (ALM) Suites
11th
Average Rating
7.6
Number of Reviews
14
Ranking in other categories
Application Requirements Management (4th)
OpenText ALM / Quality Center
Ranking in Application Lifecycle Management (ALM) Suites
5th
Average Rating
8.0
Reviews Sentiment
7.6
Number of Reviews
204
Ranking in other categories
Test Management Tools (1st)
 

Mindshare comparison

As of November 2024, in the Application Lifecycle Management (ALM) Suites category, the mindshare of Jama Connect is 2.8%, up from 2.1% compared to the previous year. The mindshare of OpenText ALM / Quality Center is 5.7%, up from 5.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Application Lifecycle Management (ALM) Suites
 

Featured Reviews

David Wilson - PeerSpot reviewer
Mainly used for requirements management, but its validation piece is not time-efficient at all
Like anything, Jama Connect relies highly on the company's culture because I found the whole review process to sound good, but it does not work in reality. Companies that use the tool are all pretty immature with requirements management, and therefore, they don't have the culture of doing that. You're always chasing them up and end up having review meetings, and no one pays attention to those review notices. The solution is very software-centric, and its validation piece is not time-efficient at all. It's very desktop verification and validation. You need to have it running and loading, which is not efficient. It's very cumbersome and overhead-intensive for verification management.
Aphiwat Leetavorn. - PeerSpot reviewer
Has an initial setup phase that is easy to manage
The tool has some limitations for the dashboard, especially when it comes to 20 or 25 of them, which is sometimes not enough, and one may have to use a custom Excel to help extend the dashboard. The tool needs improvements since it is an old technology. OpenText ALM / Quality Center's improved version is ALM Octane but it does not support some of the traditional parts of the original product. Some of the traditional parts are missing in a lot of areas of OpenText ALM / Quality Center. It is difficult to directly transfer OpenText ALM / Quality Center to ALM Octane. Some of the classic OEMs have limitations, especially when used in an IDE network. There is a need for the tool to check where changes in UI or UX need to be made. The technology used for UI and UX are not user-friendly.
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816,406 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Manufacturing Company
26%
Healthcare Company
9%
Computer Software Company
9%
Aerospace/Defense Firm
7%
Educational Organization
62%
Financial Services Firm
7%
Manufacturing Company
5%
Computer Software Company
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Jama Connect?
I like Jama Connect because it's easy to use and understand. The widgets are great, and linking is straightforward. The solution is not complex compared to its competitors.
What needs improvement with Jama Connect?
More automation could speed up workflows, flag errors more timely, and eliminate manual steps. It would also be beneficial to be leaner and more efficient and reduce unnecessary tasks.
What is your primary use case for Jama Connect?
We are using Jama Connect for both requirements, test reviews, and design input reviews. We utilize the review module to create a great overview and keep tracing. The tool helps to shorten the time...
What do you like most about Micro Focus ALM Quality Center?
The most valuable feature is the ST Add-In. It's a Microsoft add-in that makes it much easier to upload test cases into Quality Center.
What is your experience regarding pricing and costs for Micro Focus ALM Quality Center?
The cost is a bit high and this could be improved as there are new players with better pricing.
What needs improvement with Micro Focus ALM Quality Center?
Costing is an area that needs improvement. It is a bit on the higher side and can be managed better as there are new players with better pricing. Aside from this, there are no other challenges and ...
 

Also Known As

No data available
Micro Focus ALM Quality Center, HPE ALM, Quality Center, Quality Center, Micro Focus ALM
 

Learn More

 

Overview

 

Sample Customers

Deloitte, SpaceX, Omnigon, Delft University
Airbus Defense and Space, Vodafone, JTI, Xellia, and Banco de Creìdito e Inversiones (Bci)
Find out what your peers are saying about Jama Connect vs. OpenText ALM / Quality Center and other solutions. Updated: October 2024.
816,406 professionals have used our research since 2012.