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Jama Connect vs OpenText ALM / Quality Center comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 15, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

No sentiment score available
Sentiment score
6.9
OpenText ALM / Quality Center optimizes testing, enhances collaboration, reduces costs, and improves project efficiency and application traceability.
 

Customer Service

Sentiment score
7.1
Jama Connect support is responsive and knowledgeable, with room for improvement in license management tools and analysis capabilities.
Sentiment score
6.2
OpenText ALM customer service is inconsistent, with mixed reviews on response times, expertise, and overall service quality.
 

Scalability Issues

Sentiment score
6.5
Jama Connect offers improved scalability, but UI limitations and SSO issues impact handling large projects and third-party access.
Sentiment score
7.3
OpenText ALM/Quality Center scales well, with stable performance for large user bases, but licensing may affect scalability costs.
 

Stability Issues

Sentiment score
7.8
Jama Connect is stable and reliable with minimal downtime and few glitches, achieving a seven out of ten rating.
Sentiment score
7.2
OpenText ALM/Quality Center is stable and reliable, with minor issues often linked to network or hardware constraints.
From a stability standpoint, OpenText ALM Quality Center has been pretty good.
 

Room For Improvement

Jama Connect users seek UI modernization, improved functionality, better integrations, enhanced support, and stronger security with clearer pricing.
OpenText ALM faces challenges with expensive licenses, outdated UI, limited integration, and performance issues, hindering usability and efficiency.
Improvements are needed so that the system can continue running without creating a new run.
The user-friendly nature could be enhanced as the interface isn’t intuitive.
 

Setup Cost

Jama Connect offers adaptable pricing with flexible licensing, though some find it costly compared to competitors, especially for creative licenses.
OpenText ALM is costly, requiring careful evaluation and negotiation, but global license sharing and SaaS could reduce expenses.
It would be cheaper to use a cloud model with a pay-per-use licensing model.
 

Valuable Features

Jama Connect offers requirements management, traceability, integration, and analytics, improving productivity and compliance with an intuitive interface.
OpenText ALM/Quality Center provides comprehensive traceability, integration, scalability, and secure management for lifecycle, test cases, and defects.
The integration with internal applications and CollabNet is made possible through exposed APIs, allowing necessary integrations.
It is beneficial for managing testing data and has integration with Excel.
 

Categories and Ranking

Jama Connect
Ranking in Application Lifecycle Management (ALM) Suites
11th
Average Rating
7.6
Reviews Sentiment
6.6
Number of Reviews
14
Ranking in other categories
Application Requirements Management (4th)
OpenText ALM / Quality Center
Ranking in Application Lifecycle Management (ALM) Suites
5th
Average Rating
8.0
Reviews Sentiment
6.6
Number of Reviews
205
Ranking in other categories
Test Management Tools (1st)
 

Mindshare comparison

As of December 2024, in the Application Lifecycle Management (ALM) Suites category, the mindshare of Jama Connect is 2.8%, up from 2.1% compared to the previous year. The mindshare of OpenText ALM / Quality Center is 5.7%, up from 5.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Application Lifecycle Management (ALM) Suites
 

Featured Reviews

David Wilson - PeerSpot reviewer
Mainly used for requirements management, but its validation piece is not time-efficient at all
Like anything, Jama Connect relies highly on the company's culture because I found the whole review process to sound good, but it does not work in reality. Companies that use the tool are all pretty immature with requirements management, and therefore, they don't have the culture of doing that. You're always chasing them up and end up having review meetings, and no one pays attention to those review notices. The solution is very software-centric, and its validation piece is not time-efficient at all. It's very desktop verification and validation. You need to have it running and loading, which is not efficient. It's very cumbersome and overhead-intensive for verification management.
Aphiwat Leetavorn. - PeerSpot reviewer
Has an initial setup phase that is easy to manage
The tool has some limitations for the dashboard, especially when it comes to 20 or 25 of them, which is sometimes not enough, and one may have to use a custom Excel to help extend the dashboard. The tool needs improvements since it is an old technology. OpenText ALM / Quality Center's improved version is ALM Octane but it does not support some of the traditional parts of the original product. Some of the traditional parts are missing in a lot of areas of OpenText ALM / Quality Center. It is difficult to directly transfer OpenText ALM / Quality Center to ALM Octane. Some of the classic OEMs have limitations, especially when used in an IDE network. There is a need for the tool to check where changes in UI or UX need to be made. The technology used for UI and UX are not user-friendly.
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Top Industries

By visitors reading reviews
Manufacturing Company
26%
Healthcare Company
9%
Computer Software Company
8%
Aerospace/Defense Firm
7%
Educational Organization
63%
Financial Services Firm
7%
Manufacturing Company
5%
Computer Software Company
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Jama Connect?
I like Jama Connect because it's easy to use and understand. The widgets are great, and linking is straightforward. The solution is not complex compared to its competitors.
What needs improvement with Jama Connect?
There are delays sometimes from the Jama Connect team in resolving issues. It's important to maintain and educate customers about the solutions they have.
What is your primary use case for Jama Connect?
Jama Connect is used to integrate solutions such as the Google App Store and Microsoft Azure. It provides single identity provider access, enabling Gmail access or Google access for users.
What do you like most about Micro Focus ALM Quality Center?
The most valuable feature is the ST Add-In. It's a Microsoft add-in that makes it much easier to upload test cases into Quality Center.
What is your experience regarding pricing and costs for Micro Focus ALM Quality Center?
The on-premises setup tends to be on the expensive side. It would be cheaper to use a cloud model with a pay-per-use licensing model.
What needs improvement with Micro Focus ALM Quality Center?
The extract format is not ideal, splitting expected results into three line items, making interpretation difficult. Issues with mapping multiple functional test cases to one automated test case nee...
 

Also Known As

No data available
Micro Focus ALM Quality Center, HPE ALM, Quality Center, Quality Center, Micro Focus ALM
 

Learn More

 

Overview

 

Sample Customers

Deloitte, SpaceX, Omnigon, Delft University
Airbus Defense and Space, Vodafone, JTI, Xellia, and Banco de Creìdito e Inversiones (Bci)
Find out what your peers are saying about Jama Connect vs. OpenText ALM / Quality Center and other solutions. Updated: December 2024.
824,053 professionals have used our research since 2012.