Jama Connect vs OpenText ALM / Quality Center comparison

Jama and OpenText are both solutions in the Application Lifecycle Management (ALM) Suites category. Jama is ranked #11 with an average rating of 7.7, while OpenText is ranked #4 with an average rating of 8.1. Jama holds a 2.9% mindshare in ALM, compared to OpenText’s 5.6% mindshare. Additionally, 92% of Jama users are willing to recommend the solution, compared to 89% of OpenText users who would recommend it.

Jama Connect

Read 14 Jama Connect reviews

1,639 Views
1,207 Comparison Views

92% willing to recommend

OpenText ALM / Quality Center

Read 207 OpenText ALM / Quality Center reviews

6,771 Views
2,733 Comparison Views

89% willing to recommend

Jama Connect

OpenText ALM / Quality Center

Comparison Buyer's Guide

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Executive SummaryUpdated on Dec 15, 2024

Jama Connect and OpenText ALM/Quality Center compete in requirements and quality management. Jama Connect leads in integration and adaptability for flexibility in complex environments, while OpenText ALM/Quality Center has superior testing and defect management, aligning well with enterprise-scale testing.

Features: Jama Connect offers streamlined requirements management and traceability, integrates seamlessly in complex environments, and boasts adaptability. OpenText ALM/Quality Center provides comprehensive test management, supports diverse methodologies, and excels in defect management.

Room for Improvement: Jama Connect could enhance its testing capabilities, improve customization options, and offer deeper analytics features. OpenText ALM/Quality Center could simplify deployment, enhance user-friendliness, and improve integration with modern tools.

Ease of Deployment and Customer Service: Jama Connect's flexible cloud model facilitates quick onboarding and responsive support. OpenText ALM/Quality Center may have complex deployment in large infrastructures but offers extensive customization potential and robust support, albeit requiring more management.

Pricing and ROI: Jama Connect has a lower initial setup cost, appealing to budget-conscious organizations, with ROI enhanced by alignment with existing processes. OpenText ALM/Quality Center demands higher upfront investment but offers extensive features for solid long-term ROI.

To learn more, read our detailed Jama Connect vs. OpenText ALM / Quality Center Report (Updated: January 2025).

Buyer's Guide

Jama Connect vs. OpenText ALM / Quality Center

January 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Jama Connect

Ranking in Application Lifecycle Management (ALM) Suites

11th

Average Rating

7.6

Reviews Sentiment

6.6

Number of Reviews

Ranking in other categories

Application Requirements Management (4th)

OpenText ALM / Quality Center

Ranking in Application Lifecycle Management (ALM) Suites

4th

Average Rating

8.0

Reviews Sentiment

6.6

Number of Reviews

207

Ranking in other categories

Test Management Tools (1st)

Mindshare comparison

As of February 2025, in the Application Lifecycle Management (ALM) Suites category, the mindshare of Jama Connect is 2.9%, up from 2.1% compared to the previous year. The mindshare of OpenText ALM / Quality Center is 5.6%, up from 5.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Application Lifecycle Management (ALM) Suites

Featured Reviews

David Wilson

System Engineer at a computer software company with 501-1,000 employees

Mainly used for requirements management, but its validation piece is not time-efficient at all

Like anything, Jama Connect relies highly on the company's culture because I found the whole review process to sound good, but it does not work in reality. Companies that use the tool are all pretty immature with requirements management, and therefore, they don't have the culture of doing that. You're always chasing them up and end up having review meetings, and no one pays attention to those review notices. The solution is very software-centric, and its validation piece is not time-efficient at all. It's very desktop verification and validation. You need to have it running and loading, which is not efficient. It's very cumbersome and overhead-intensive for verification management.

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Paul Grossman

Lead QA Engineer at Guaranteed Rate

Range of supported technology expands, but odd IDE design still leave newbies and pro users alike disappointed.

There are always new features and more support for new and legacy technology architectures with each release. But the bad news is a growing list of long-standing issues with the product rarely gets addressed. While I have a larger list of issues that make day to day work harder than it needs to be, these are the Top Five that I do wish would capture someone's attention in upcoming releases. All hit the tool's ROI pretty hard. #1) Jump To Source - The Silent Code Killer: In older QTP versions a double-click on any function in the Toolbox window would take the developer to the function's source code, while a drag from the Toolbox would add it to the code window. Since 12.0 a double-click on a function in UFT's Toolbox window now ADDS the function (same as drag) to the Code window - to whatever random location the cursor happens to be at - even if it is off screen, and it will replace sections of code if it is highlighted. We are not sure what the intention was, but our Best Practice is to avoid the Toolbox window entirely to avoid the real danger of losing days of work and needless bug hunts. Now Jump to Source is not all bad. A right-click on any function called from a Script takes us to the code source, which is great! But it only half works: in a Library, only for functions declared within the same library. Our advance designs have well over twelve libs so a whole lot of extra time is spent searching the entire project for a function's source on a daily basis. Lastly, while we can add custom methods to object, a Jump To Source from these methods is long overdue. So again our only option is to search the entire project. #2) Object Spy: It needs to have multiple instances so that you can compare multiple object properties side-by-side. It lacks a Refresh button, so that automation engineers can quickly identify the property changes of visible and invisible objects. Or HP could skip to option #3... #3) Add RegEx integer support for .Height or .Width object properties when retrieving object collections. If this were possible, our framework could return collections that contain only visible objects that have a .height property greater that zero. (Side Note: the .Visible property has not returned a False value for us in nearly five years - a recent developer decision, not a product issue) Eliminating the need to separate the non-visible objects from visible ones would decrease execution time dramatically. (Another side note: Our experiments to RegEx integer-based .Height properties found that we could get a collection of just invisible objects. Exactly the opposite of what we needed.) #4) The shortcut to a treasure trove of sample code in the latest release 14.0 has been inexplicably removed. This impeeds new users from having an easy time learning the tool's advanced capability. In fact the only users daring enough to go find it now will be you who is reading this review. #5) Forced Return to Script Code. This again is a no-brainer design flaw. Let's say we run a script and throw an error somewhere deep in our function library. Hey it happens. In prior QTP versions when the Stop button would be clicked the tool would leave you right there at the point where the error occurred to fix. Now in recent releases, UFT always takes us back to the main Script, far from that code area that needed immediate attention.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Technical support answers fairly quickly compared to others like IBM or Atlassian. They also offer quite a good knowledge base for advanced cases and how to plan it, etc. via videos that they provide. They are quite useful."

"The user experience is better than the competition."

"You can get full traceability with any other system. It also includes a test module, and you build the traceability matrix incrementally throughout the development process."

"In Jama Connect, users have the capability to view and manage all test cases directly within the platform and execute them. The entire product specification, spanning various domains such as electrical, mechanical, software, and testing, is consolidated within Jama Connect."

"The most valuable feature is the user-friendly interface."

"The relationship mapping feature is especially helpful, as it allows us to connect different requirements and compliance-related documentation."

"Jama Connect is a good tool for the entire software development cycle."

"Provides suitable tools for managing regulatory requirements."

More Jama Connect pros

"The most beneficial feature of test management in this solution is its ability to manage multiple releases simultaneously."

"Having the links maintained within the tool is a huge boon to reporting requirements, tests, and defects."

"Business process management is the most valuable feature of the solution."

"The enhanced dashboards capabilities are useful for senior management to view the progress of releases under the portfolio in one go and also drill down to the graphs."

"ALM Quality Center's best features are the test lab, requirement tab, and report dashboard."

"I personally found the defect tracking feature very useful in my ongoing project."

"The integration with UFT is nice."

"The solution's most valuable features are its bidirectional traceability, the solid structure within the test plan, and the test lab."

More OpenText ALM / Quality Center pros

Cons

"t is rather slow, so the speed of the process and consuming information should be improved. It doesn't have a nice way of viewing information. We would like to see better interfaces for consuming information."

"The user interface could be modernized and the product lacks project management functionalities."

"There are some security concerns with Jama Connect, including two-factor enablement."

"There are delays sometimes from the Jama Connect team in resolving issues."

"There are a few areas where Jama Connect can improve. One suggestion is to enhance the built-in feature of profile generation."

"The initial setup could be better, it's complicated."

"I believe one of the weak points is the reporting side. You must export inter-readable reports from Jama if you do not use the system as a repository for your design history file. Jama is great if you keep it in Jama, but reporting out requires some customization to get it right."

"The solution is expensive."

More Jama Connect cons

"The uploading of test scripts can get a little cumbersome and that is a very sensitive task. They could improve on that a lot. It's really important that this gets better as I'm loading close to a thousand test scripts per cycle."

"There are cases where the system does not meet our reporting requirements."

"The product is good, it's great, but when compared to other products with the latest methodologies, or when rating it as a software development tool, then I'll have to rate it with a lower score because there's a lot of other great tools where you can interconnect them, use them, scale them, and leverage. It all depends on the cost."

"We cannot rearrange the Grid in the Test Lab. It is in alphabetical order right now. But sometimes a user will want to see, for example, the X column next to the B column. If they came out with that it would be useful for us. They are working on that, as we have raised that request with Micro Focus."

"The solution's reporting could be improved."

"Certain applications within this solution are not really compatible with certain applications like ERP. The problem is when we're trying to use these applications or devices, the solution itself doesn't scale."

"ALM requires that you install client side components. If your organization does not allow admin rights on your local machine, this means you will need someone to run the installation for you with admin rights. This client side install is also limited to Internet Explorer and does not support any other browsers."

"We are looking for more automation capabilities."

More OpenText ALM / Quality Center cons

Pricing and Cost Advice

"The cost seems very competitive with other offerings."

"Jama Connect is a little pricy."

"If you want to have creative licenses, pricing may be an issue with the licenses, as it can become quite expensive over time to serve many people."

"To have a single source for all the requirements and all the change requests our company gets is the most valuable feature. It has also helped us to keep track of reviews."

"We have divided our licenses between Micro Focus ALM and ALM Octane. It works for us."

"We pay around $30,000 for thirty users, translating to approximately $6,000 to $10,000 per user, which is high."

"The cost of licensing depends on the number of VMs that you are running test cases on and it is not cheap."

"Pricing is managed by our headquarters. I am able to get from them for very cheap. The market price is horribly expensive."

"It allows us to keep our costs low. I do not want to pay beyond a certain point for this solution."

"It has several limitations in adapting its agility easily."

"I don't know the exact numbers, but I know it is pricey. When we talked to the sales reps we work with from our company, they say, "Well, Micro Focus will never lose on price." So, they are willing to do a lot of negotiating if it is required."

"This is an expensive solution."

More OpenText ALM / Quality Center pricing and cost advice

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Top Industries

By visitors reading reviews

Manufacturing Company

27%

Healthcare Company

Computer Software Company

Aerospace/Defense Firm

Educational Organization

66%

Financial Services Firm

Manufacturing Company

Computer Software Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What do you like most about Jama Connect?

I like Jama Connect because it's easy to use and understand. The widgets are great, and linking is straightforward. The solution is not complex compared to its competitors.

See all answers

What needs improvement with Jama Connect?

There are delays sometimes from the Jama Connect team in resolving issues. It's important to maintain and educate customers about the solutions they have.

See all answers

What is your primary use case for Jama Connect?

Jama Connect is used to integrate solutions such as the Google App Store and Microsoft Azure. It provides single identity provider access, enabling Gmail access or Google access for users.

See all answers

What do you like most about Micro Focus ALM Quality Center?

The most valuable feature is the ST Add-In. It's a Microsoft add-in that makes it much easier to upload test cases into Quality Center.

See all answers

What is your experience regarding pricing and costs for Micro Focus ALM Quality Center?

The on-premises setup tends to be on the expensive side. It would be cheaper to use a cloud model with a pay-per-use licensing model.

See all answers

What needs improvement with Micro Focus ALM Quality Center?

We work with Jira now, and there are some very good workflows. There could be more configurable workflows regarding test case creation approval. I see a stable tool that remains relevant in the mar...

See all answers

Comparisons

IBM DOORS vs Jama Connect

Compared 37% of the time

Polarion Requirements vs Jama Connect

Compared 16% of the time

Jira vs Jama Connect

Compared 13% of the time

IBM DOORS Next vs Jama Connect

Compared 9% of the time

TFS vs Jama Connect

Compared 1% of the time

More Jama Connect Competitors

Microsoft Azure DevOps vs OpenText ALM / Quality Center

Compared 23% of the time

OpenText ALM Octane vs OpenText ALM / Quality Center

Compared 22% of the time

Jira vs OpenText ALM / Quality Center

Compared 14% of the time

Tricentis qTest vs OpenText ALM / Quality Center

Compared 12% of the time

TestRail vs OpenText ALM / Quality Center

Compared 1% of the time

More OpenText ALM / Quality Center Competitors

Product Reports

Buyer's Guide

Jama Connect

February 2025

Download Jama Connect product report

Buyer's Guide

OpenText ALM / Quality Center

February 2025

Download OpenText ALM / Quality Center product report

Also Known As

No data available

Micro Focus ALM Quality Center, HPE ALM, Quality Center, Quality Center, Micro Focus ALM

Overview

Jama Connect is a software platform designed for requirements management, risk management, and testing in product development processes. It allows teams to collaboratively define, track, and manage requirements throughout the entire product lifecycle. Jama Connect enables organizations to improve communication, increase efficiency, and ensure compliance with industry standards and regulations.

Jama Connect Features:

Requirements Management: Jama Connect allows you to capture, organize, and trace requirements, ensuring alignment across teams and stakeholders.
Collaboration and Communication: The platform facilitates collaboration and communication among team members, enabling real-time feedback, discussions, and decision-making.
Test Management: Jama Connect supports test case management, test execution tracking, and defect management, helping ensure comprehensive testing and quality assurance.
Risk Management: You can identify, assess, and mitigate risks using Jama Connect's risk management capabilities, promoting proactive risk management throughout the product development lifecycle.
Traceability and Impact Analysis: The platform provides traceability matrices and impact analysis tools, allowing you to understand the relationships between requirements, tests, and other artifacts.
Compliance and Audit Support: Jama Connect helps organizations maintain compliance with industry standards and regulations by providing audit trails, documentation, and version control.

Jama Connect Benefits:

Improved Requirement Collaboration: Jama Connect enhances collaboration among stakeholders, including product managers, engineers, testers, and customers, leading to better alignment and understanding of requirements.
Enhanced Efficiency: The platform streamlines and automates various aspects of requirements management, reducing manual effort and improving efficiency in the product development process.
Increased Product Quality: By ensuring clear and traceable requirements, facilitating comprehensive testing, and proactive risk management, Jama Connect helps improve product quality and reliability.
Accelerated Time-to-Market: Efficient requirements management and streamlined collaboration enable faster development cycles and reduced time-to-market for products and solutions.
Regulatory Compliance: Jama Connect's features and capabilities support compliance with industry standards and regulations, helping organizations meet regulatory requirements.
Greater Visibility and Transparency: The platform provides real-time visibility into project progress, status, and potential issues, fostering transparency and enabling informed decision-making.

Reviews from Real Users

Project Management Director, Technology at a real estate company, says that "Jama Connect is a good tool for the entire software development cycle."

Lasse Mikkonen, Principal Consultant at Contribyte, states that Jama Connect “Offers great templates and predefined settings and it has a very good inbuilt test management module”.

Senior Program Manager Software at a manufacturing company, comments on Jama support, “I think the collaboration with Jama is pretty good, and they listen to us and do a lot of customizations for us to make it work better. Hopefully, it would have been the same with any other company. However, Jama provides essentially 24-hour support.”

Jama

OpenText ALM/Quality Center serves as the single pane of glass for software quality management. It helps you govern application lifecycle management activities and implement rigorous, auditable lifecycle processes.

OpenText

Sample Customers

Deloitte, SpaceX, Omnigon, Delft University

Airbus Defense and Space, Vodafone, JTI, Xellia, and Banco de Creìdito e Inversiones (Bci)

Buyer's Guide

Jama Connect vs. OpenText ALM / Quality Center

January 2025

Free Report: Jama Connect vs. OpenText ALM / Quality Center

Find out what your peers are saying about Jama Connect vs. OpenText ALM / Quality Center and other solutions. Updated: January 2025.

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