Jama Connect and OpenText ALM/Quality Center compete in requirements and quality management. Jama Connect leads in integration and adaptability for flexibility in complex environments, while OpenText ALM/Quality Center has superior testing and defect management, aligning well with enterprise-scale testing.
Features: Jama Connect offers streamlined requirements management and traceability, integrates seamlessly in complex environments, and boasts adaptability. OpenText ALM/Quality Center provides comprehensive test management, supports diverse methodologies, and excels in defect management.
Room for Improvement: Jama Connect could enhance its testing capabilities, improve customization options, and offer deeper analytics features. OpenText ALM/Quality Center could simplify deployment, enhance user-friendliness, and improve integration with modern tools.
Ease of Deployment and Customer Service: Jama Connect's flexible cloud model facilitates quick onboarding and responsive support. OpenText ALM/Quality Center may have complex deployment in large infrastructures but offers extensive customization potential and robust support, albeit requiring more management.
Pricing and ROI: Jama Connect has a lower initial setup cost, appealing to budget-conscious organizations, with ROI enhanced by alignment with existing processes. OpenText ALM/Quality Center demands higher upfront investment but offers extensive features for solid long-term ROI.
Technical support has been excellent.
OpenText ALM Quality Center is definitely scalable.
From a stability standpoint, OpenText ALM Quality Center has been pretty good.
Improvements are needed so that the system can continue running without creating a new run.
The user-friendly nature could be enhanced as the interface isn’t intuitive.
It would be cheaper to use a cloud model with a pay-per-use licensing model.
The integration with internal applications and CollabNet is made possible through exposed APIs, allowing necessary integrations.
It is beneficial for managing testing data and has integration with Excel.
Jama Connect is a software platform designed for requirements management, risk management, and testing in product development processes. It allows teams to collaboratively define, track, and manage requirements throughout the entire product lifecycle. Jama Connect enables organizations to improve communication, increase efficiency, and ensure compliance with industry standards and regulations.
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Reviews from Real Users
Project Management Director, Technology at a real estate company, says that "Jama Connect is a good tool for the entire software development cycle."
Lasse Mikkonen, Principal Consultant at Contribyte, states that Jama Connect “Offers great templates and predefined settings and it has a very good inbuilt test management module”.
Senior Program Manager Software at a manufacturing company, comments on Jama support, “I think the collaboration with Jama is pretty good, and they listen to us and do a lot of customizations for us to make it work better. Hopefully, it would have been the same with any other company. However, Jama provides essentially 24-hour support.”
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