Jama Connect vs OpenText ALM / Quality Center comparison

Jama and OpenText are both solutions in the Application Lifecycle Management (ALM) Suites category. Jama is ranked #12 with an average rating of 7.9, while OpenText is ranked #4 with an average rating of 8.1. Jama holds a 3.3% mindshare in ALM, compared to OpenText’s 5.6% mindshare. Additionally, 93% of Jama users are willing to recommend the solution, compared to 89% of OpenText users who would recommend it.

Jama Connect

Read 15 Jama Connect reviews

1,544 Views
1,166 Comparison Views

93% willing to recommend

OpenText ALM / Quality Center

Read 207 OpenText ALM / Quality Center reviews

6,236 Views
2,427 Comparison Views

89% willing to recommend

Jama Connect

OpenText ALM / Quality Center

Comparison Buyer's Guide

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Executive SummaryUpdated on Dec 15, 2024

Jama Connect and OpenText ALM/Quality Center compete in requirements and quality management. Jama Connect leads in integration and adaptability for flexibility in complex environments, while OpenText ALM/Quality Center has superior testing and defect management, aligning well with enterprise-scale testing.

Features: Jama Connect offers streamlined requirements management and traceability, integrates seamlessly in complex environments, and boasts adaptability. OpenText ALM/Quality Center provides comprehensive test management, supports diverse methodologies, and excels in defect management.

Room for Improvement: Jama Connect could enhance its testing capabilities, improve customization options, and offer deeper analytics features. OpenText ALM/Quality Center could simplify deployment, enhance user-friendliness, and improve integration with modern tools.

Ease of Deployment and Customer Service: Jama Connect's flexible cloud model facilitates quick onboarding and responsive support. OpenText ALM/Quality Center may have complex deployment in large infrastructures but offers extensive customization potential and robust support, albeit requiring more management.

Pricing and ROI: Jama Connect has a lower initial setup cost, appealing to budget-conscious organizations, with ROI enhanced by alignment with existing processes. OpenText ALM/Quality Center demands higher upfront investment but offers extensive features for solid long-term ROI.

To learn more, read our detailed Jama Connect vs. OpenText ALM / Quality Center Report (Updated: April 2025).

Buyer's Guide

Jama Connect vs. OpenText ALM / Quality Center

April 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Jama Connect

Ranking in Application Lifecycle Management (ALM) Suites

12th

Average Rating

7.6

Reviews Sentiment

6.6

Number of Reviews

Ranking in other categories

Application Requirements Management (4th)

OpenText ALM / Quality Center

Ranking in Application Lifecycle Management (ALM) Suites

4th

Average Rating

8.0

Reviews Sentiment

6.6

Number of Reviews

207

Ranking in other categories

Test Management Tools (1st)

Mindshare comparison

As of April 2025, in the Application Lifecycle Management (ALM) Suites category, the mindshare of Jama Connect is 3.3%, up from 2.3% compared to the previous year. The mindshare of OpenText ALM / Quality Center is 5.6%, up from 5.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Application Lifecycle Management (ALM) Suites

Featured Reviews

Lasse Mikkonen

Principal Consultant at Contribyte

Traceability has improved documentation for auditors and regulators

The collaboration feature in Jama Connect could be improved because it is only used by a limited number of people within an organization due to license costs. For broader collaboration that includes departments like marketing and engineering, many still rely on tools like Slack ( /products/slack-reviews ) or Confluence ( /products/atlassian-confluence-reviews ). Additionally, there are areas where usability and configurability could be enhanced.

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Paul Grossman

Lead QA Engineer at Guaranteed Rate

Range of supported technology expands, but odd IDE design still leave newbies and pro users alike disappointed.

There are always new features and more support for new and legacy technology architectures with each release. But the bad news is a growing list of long-standing issues with the product rarely gets addressed. While I have a larger list of issues that make day to day work harder than it needs to be, these are the Top Five that I do wish would capture someone's attention in upcoming releases. All hit the tool's ROI pretty hard. #1) Jump To Source - The Silent Code Killer: In older QTP versions a double-click on any function in the Toolbox window would take the developer to the function's source code, while a drag from the Toolbox would add it to the code window. Since 12.0 a double-click on a function in UFT's Toolbox window now ADDS the function (same as drag) to the Code window - to whatever random location the cursor happens to be at - even if it is off screen, and it will replace sections of code if it is highlighted. We are not sure what the intention was, but our Best Practice is to avoid the Toolbox window entirely to avoid the real danger of losing days of work and needless bug hunts. Now Jump to Source is not all bad. A right-click on any function called from a Script takes us to the code source, which is great! But it only half works: in a Library, only for functions declared within the same library. Our advance designs have well over twelve libs so a whole lot of extra time is spent searching the entire project for a function's source on a daily basis. Lastly, while we can add custom methods to object, a Jump To Source from these methods is long overdue. So again our only option is to search the entire project. #2) Object Spy: It needs to have multiple instances so that you can compare multiple object properties side-by-side. It lacks a Refresh button, so that automation engineers can quickly identify the property changes of visible and invisible objects. Or HP could skip to option #3... #3) Add RegEx integer support for .Height or .Width object properties when retrieving object collections. If this were possible, our framework could return collections that contain only visible objects that have a .height property greater that zero. (Side Note: the .Visible property has not returned a False value for us in nearly five years - a recent developer decision, not a product issue) Eliminating the need to separate the non-visible objects from visible ones would decrease execution time dramatically. (Another side note: Our experiments to RegEx integer-based .Height properties found that we could get a collection of just invisible objects. Exactly the opposite of what we needed.) #4) The shortcut to a treasure trove of sample code in the latest release 14.0 has been inexplicably removed. This impeeds new users from having an easy time learning the tool's advanced capability. In fact the only users daring enough to go find it now will be you who is reading this review. #5) Forced Return to Script Code. This again is a no-brainer design flaw. Let's say we run a script and throw an error somewhere deep in our function library. Hey it happens. In prior QTP versions when the Stop button would be clicked the tool would leave you right there at the point where the error occurred to fix. Now in recent releases, UFT always takes us back to the main Script, far from that code area that needed immediate attention.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The most valuable feature is the single identity provider capability, which simplifies the integration with various platforms, like Google App Store and Microsoft Azure, for providing user access."

"You can get full traceability with any other system. It also includes a test module, and you build the traceability matrix incrementally throughout the development process."

"I like Jama Connect because it's easy to use and understand. The widgets are great, and linking is straightforward. The solution is not complex compared to its competitors."

"Traceability is a key differentiator for Jama Connect, especially compared to Jira."

"The user experience is better than the competition."

"Technical support answers fairly quickly compared to others like IBM or Atlassian. They also offer quite a good knowledge base for advanced cases and how to plan it, etc. via videos that they provide. They are quite useful."

"The relationship mapping feature is especially helpful, as it allows us to connect different requirements and compliance-related documentation."

"The most valuable feature is the user-friendly interface."

More Jama Connect pros

"You can maintain your test cases and requirements. You can also log the defects in it and make the traceability metrics out of it. There are all sorts of things you can do in this. It is not that complex to use. In terms of user experience, it is very simple to adopt. It is a good product."

"Lab Management is a valuable feature, because you have a 360 view."

"So the first impression that hits me about HP UFT 14.0 (formerly QTP) is that it seems to be a whole lot faster! But that could be subjective, as I'm running it on a high end gaming system."

"We are able to use Micro Focus ALM Quality Center for test management, defect management, test process, test governance activities, and requirement management. We are able to achieve all of this, the solution is very useful."

"Micro Focus ALM Quality Center is a very good test management tool especially for writing test cases and uploading. You can even upload the test cycles from Excel. You get the defects and the reports, and also some automation using EFT which works with ALM."

"It is beneficial for managing testing data and has integration with Excel, allowing us to download reports easily."

"The ability to integrate this solution with other applications is helpful. If there is automation, it comes with improved quality and speed."

"With test execution, you have an option to create custom fields. It is also really user-friendly. With other tools, we only have restricted fields and we cannot customize or add new columns or fields that users can make use of while testing. ALM is very flexible for creating new fields. It is easy for users to understand the application."

More OpenText ALM / Quality Center pros

Cons

"There are a few areas where Jama Connect can improve. One suggestion is to enhance the built-in feature of profile generation."

"I believe one of the weak points is the reporting side. You must export inter-readable reports from Jama if you do not use the system as a repository for your design history file. Jama is great if you keep it in Jama, but reporting out requires some customization to get it right."

"There are delays sometimes from the Jama Connect team in resolving issues."

"The collaboration feature in Jama Connect could be improved because it is only used by a limited number of people within an organization due to license costs."

"There are some security concerns with Jama Connect, including two-factor enablement."

"I think there's room for improvement, especially with the review process. Reviews should be integrated with requirement evaluation instead of being separate from it. The review should not run parallel to the requirement."

"Test management can be improved. It's not so scalable. The user interface needs to split things into small projects."

"The user interface could be modernized and the product lacks project management functionalities."

More Jama Connect cons

"Micro Focus ALM Quality Center should improve the reports. Reporting on tax execution progress against the plan. However, they might have improved over two years since I have used the solution."

"There are cases where the system does not meet our reporting requirements."

"Micro Focus ALM Quality Center could improve how the automation process works. Addiotnlally, the parallel execution needs to be optimized. For example, if multiple users, which are two or more users, are doing an execution, while we execute the cases, I have seen some issues in the progress."

"The integration could be improved because with Agile technology you are working more quickly than with a top-down methodology."

"The technology used for UI and UX are not user-friendly."

"The session timeout time needs to be longer in my opinion."

"Sometimes I do run my queries from the admin login. However, if I want to reassess all my test cases, then I am still doing this in a manual manner. I write SQL queries, then fire them off. Therefore, a library of those SQL queries would help. If we could have a typical SQL query to change the parameters within test cases, then this is one aspect I can still think that could be included in ALM. Though they would need to be analyzed and used in a very knowledgeable way."

"The solution is not browser-based, which modern users prefer."

More OpenText ALM / Quality Center cons

Pricing and Cost Advice

"Jama Connect is a little pricy."

"The cost seems very competitive with other offerings."

"If you want to have creative licenses, pricing may be an issue with the licenses, as it can become quite expensive over time to serve many people."

"To have a single source for all the requirements and all the change requests our company gets is the most valuable feature. It has also helped us to keep track of reviews."

"Quality Center is pricey, but cheaper is not always less expensive."

"Seat and concurrent licensing models exist; the latter is recommended if a large number of different users will be utilizing the product."

"Micro Focus ALM Quality Center is very expensive. The price is approximately £2,000 per person, they are too expensive to corner the market."

"Only major companies that can afford it use OpenText ALM."

"For pricing, I recommend to buy a bundled package. Check the HPE site for more details."

"Most vendors offer the same pricing, though some vendors offer a cheaper price for their cloud/SaaS solution versus their on-premise. However, cloud/SaaS solutions result in a loss of freedom. E.g., if you want to make a change, most of the time it needs to be validated by the vendor, then you're being charged an addition fee. Sometimes, even if you are rejected, you are charged because it's a risk to the entire environment."

"It is an expensive tool. I think one needs to pay 10,000 USD towards the perpetual licensing model."

"It all comes down to how many people are going to access the tool. When teams go above 20, I think ALM is a better tool to use from a collaboration and streamlining perspective."

More OpenText ALM / Quality Center pricing and cost advice

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Top Industries

By visitors reading reviews

Manufacturing Company

27%

Healthcare Company

10%

Aerospace/Defense Firm

Computer Software Company

Educational Organization

68%

Financial Services Firm

Manufacturing Company

Computer Software Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What do you like most about Jama Connect?

I like Jama Connect because it's easy to use and understand. The widgets are great, and linking is straightforward. The solution is not complex compared to its competitors.

See all answers

What needs improvement with Jama Connect?

See all answers

What is your primary use case for Jama Connect?

I primarily work with Jama Connect ( /products/jama-connect-reviews ) for requirements management.

See all answers

What do you like most about Micro Focus ALM Quality Center?

The most valuable feature is the ST Add-In. It's a Microsoft add-in that makes it much easier to upload test cases into Quality Center.

See all answers

What is your experience regarding pricing and costs for Micro Focus ALM Quality Center?

The on-premises setup tends to be on the expensive side. It would be cheaper to use a cloud model with a pay-per-use licensing model.

See all answers

What needs improvement with Micro Focus ALM Quality Center?

We work with Jira now, and there are some very good workflows. There could be more configurable workflows regarding test case creation approval. I see a stable tool that remains relevant in the mar...

See all answers

Comparisons

IBM DOORS vs Jama Connect

Compared 37% of the time

Polarion Requirements vs Jama Connect

Compared 16% of the time

Jira vs Jama Connect

Compared 13% of the time

IBM DOORS Next vs Jama Connect

Compared 9% of the time

PTC Integrity vs Jama Connect

Compared 1% of the time

More Jama Connect Competitors

Microsoft Azure DevOps vs OpenText ALM / Quality Center

Compared 20% of the time

OpenText ALM Octane vs OpenText ALM / Quality Center

Compared 20% of the time

Tricentis qTest vs OpenText ALM / Quality Center

Compared 14% of the time

Jira vs OpenText ALM / Quality Center

Compared 13% of the time

Panaya Test Dynamix vs OpenText ALM / Quality Center

Compared 2% of the time

More OpenText ALM / Quality Center Competitors

Product Reports

Buyer's Guide

Jama Connect

April 2025

Download Jama Connect product report

Buyer's Guide

OpenText ALM / Quality Center

March 2025

Download OpenText ALM / Quality Center product report

Also Known As

No data available

Micro Focus ALM Quality Center, HPE ALM, Quality Center, Quality Center, Micro Focus ALM

Overview

Jama Connect is a software platform designed for requirements management, risk management, and testing in product development processes. It allows teams to collaboratively define, track, and manage requirements throughout the entire product lifecycle. Jama Connect enables organizations to improve communication, increase efficiency, and ensure compliance with industry standards and regulations.

Jama Connect Features:

Requirements Management: Jama Connect allows you to capture, organize, and trace requirements, ensuring alignment across teams and stakeholders.
Collaboration and Communication: The platform facilitates collaboration and communication among team members, enabling real-time feedback, discussions, and decision-making.
Test Management: Jama Connect supports test case management, test execution tracking, and defect management, helping ensure comprehensive testing and quality assurance.
Risk Management: You can identify, assess, and mitigate risks using Jama Connect's risk management capabilities, promoting proactive risk management throughout the product development lifecycle.
Traceability and Impact Analysis: The platform provides traceability matrices and impact analysis tools, allowing you to understand the relationships between requirements, tests, and other artifacts.
Compliance and Audit Support: Jama Connect helps organizations maintain compliance with industry standards and regulations by providing audit trails, documentation, and version control.

Jama Connect Benefits:

Improved Requirement Collaboration: Jama Connect enhances collaboration among stakeholders, including product managers, engineers, testers, and customers, leading to better alignment and understanding of requirements.
Enhanced Efficiency: The platform streamlines and automates various aspects of requirements management, reducing manual effort and improving efficiency in the product development process.
Increased Product Quality: By ensuring clear and traceable requirements, facilitating comprehensive testing, and proactive risk management, Jama Connect helps improve product quality and reliability.
Accelerated Time-to-Market: Efficient requirements management and streamlined collaboration enable faster development cycles and reduced time-to-market for products and solutions.
Regulatory Compliance: Jama Connect's features and capabilities support compliance with industry standards and regulations, helping organizations meet regulatory requirements.
Greater Visibility and Transparency: The platform provides real-time visibility into project progress, status, and potential issues, fostering transparency and enabling informed decision-making.

Reviews from Real Users

Project Management Director, Technology at a real estate company, says that "Jama Connect is a good tool for the entire software development cycle."

Lasse Mikkonen, Principal Consultant at Contribyte, states that Jama Connect “Offers great templates and predefined settings and it has a very good inbuilt test management module”.

Senior Program Manager Software at a manufacturing company, comments on Jama support, “I think the collaboration with Jama is pretty good, and they listen to us and do a lot of customizations for us to make it work better. Hopefully, it would have been the same with any other company. However, Jama provides essentially 24-hour support.”

Jama

OpenText ALM/Quality Center serves as the single pane of glass for software quality management. It helps you govern application lifecycle management activities and implement rigorous, auditable lifecycle processes.

OpenText

Sample Customers

Deloitte, SpaceX, Omnigon, Delft University

Airbus Defense and Space, Vodafone, JTI, Xellia, and Banco de Creìdito e Inversiones (Bci)

Buyer's Guide

Jama Connect vs. OpenText ALM / Quality Center

April 2025

Free Report: Jama Connect vs. OpenText ALM / Quality Center

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