Jama Connect vs PTC Integrity comparison

Jama and PTC are both solutions in the Application Lifecycle Management (ALM) Suites category. Jama is ranked #11 with an average rating of 7.7, while PTC is ranked #12 with an average rating of 8.7. Jama holds a 4.1% mindshare in ALM, compared to PTC’s 4.1% mindshare. Additionally, 88% of Jama users are willing to recommend the solution, compared to 70% of PTC users who would recommend it.

Jama Connect

Read 17 Jama Connect reviews

3,411 Views
1,569 Comparison Views

88% willing to recommend

PTC Integrity

Read 14 PTC Integrity reviews

1,959 Views
1,959 Comparison Views

70% willing to recommend

Jama Connect

PTC Integrity

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Executive SummaryUpdated on Dec 15, 2024

PTC Integrity and Jama Connect are competing products in the requirements management and product development category. Jama Connect has the upper hand with its comprehensive features, higher flexibility in deployment, and superior customer service experience despite higher costs.

Features: PTC Integrity offers strong version control and integrates well with software engineering tools, making it ideal for environments requiring robust change management. It efficiently manages requirements and provides a user-friendly interface. Jama Connect excels with traceability, linking requirements to test cases and compliance standards, enhancing project collaboration. Its review module and structured project navigation streamline processes, positioning it as a leader in functionality.

Room for Improvement: PTC Integrity could enhance its traceability features and further improve integration flexibility. Additional scripting and background work are needed for advanced traceability. Jama Connect can further improve its customization capabilities and API integration. Some users may find its comprehensive feature set overwhelming, requiring time to understand fully.

Ease of Deployment and Customer Service: PTC Integrity relies on a traditional deployment model, offering reliable customer service and quick issue resolution. Jama Connect supports flexible cloud deployment and efficient onboarding, along with responsive support, enhancing the overall user experience.

Pricing and ROI: PTC Integrity requires higher initial investment due to its complex setup but offers good long-term ROI. Jama Connect, with its seamless integration and advanced features, provides swift ROI, though at a higher price point. Its ROI efficiency justifies the cost for organizations seeking advanced functionalities.

To learn more, read our detailed Jama Connect vs. PTC Integrity Report (Updated: February 2026).

Buyer's Guide

Jama Connect vs. PTC Integrity

February 2026

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Jama Connect

Ranking in Application Lifecycle Management (ALM) Suites

11th

Average Rating

7.6

Reviews Sentiment

6.1

Number of Reviews

Ranking in other categories

Application Requirements Management (3rd)

PTC Integrity

Ranking in Application Lifecycle Management (ALM) Suites

12th

Average Rating

7.4

Reviews Sentiment

6.0

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of February 2026, in the Application Lifecycle Management (ALM) Suites category, the mindshare of Jama Connect is 4.1%, up from 3.0% compared to the previous year. The mindshare of PTC Integrity is 4.1%, up from 4.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Application Lifecycle Management (ALM) Suites Market Share Distribution
Product	Market Share (%)
Jama Connect	4.1%
PTC Integrity	4.1%
Other	91.8%

Application Lifecycle Management (ALM) Suites

Featured Reviews

Lasse Mikkonen

Principal Consultant at Contribyte

Traceability has improved documentation for auditors and regulators

The collaboration feature in Jama Connect could be improved because it is only used by a limited number of people within an organization due to license costs. For broader collaboration that includes departments like marketing and engineering, many still rely on tools like Slack or Confluence. Additionally, there are areas where usability and configurability could be enhanced.

Read full review

SHRINIVAS ALAGERI

Architect at a media company with 10,001+ employees

Customization has enabled long-term document and requirement management for complex projects

PTC Integrity should get rid of the old thick client and move everything to the thin client. The thin client should be made the single source of truth, the way it is for Codebeamer. PTC Integrity should try to integrate this with AI and should have automatic requirement to test case mapping and other AI features that are in Codebeamer. It is not easy for people to migrate from one tool to another, even though it is from the same product. PTC took over the In-Link product, so if I have to migrate my Integrity to In-Link, why would I replicate everything here? People are happy with what they have. The only headache is the thick client, which is a problem for the installation team. By having a thin client, people can directly open it from the web browser and it would be much easier and much better than a thick client on the system. With a thick client, you have Java installation that needs to be done and you have all those certificates to be installed for SSL. With a thin client, it would be much better and you could do all the administrative things also in that. I don't understand why they want a thick client. They could replace it with a thin client, the way it is for Codebeamer. They should incorporate all the AI things. PTC Integrity should become another tool with all the new features and new enhancements, and they should eliminate the thick client altogether.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Jama Connect is a good tool for the entire software development cycle."

"The user experience is better than the competition."

"In Jama Connect, users have the capability to view and manage all test cases directly within the platform and execute them. The entire product specification, spanning various domains such as electrical, mechanical, software, and testing, is consolidated within Jama Connect."

"I like Jama Connect because it's easy to use and understand. The widgets are great, and linking is straightforward. The solution is not complex compared to its competitors."

"Technical support answers fairly quickly compared to others like IBM or Atlassian. They also offer quite a good knowledge base for advanced cases and how to plan it, etc. via videos that they provide. They are quite useful."

"Provides suitable tools for managing regulatory requirements."

"The most valuable feature is the single identity provider capability, which simplifies the integration with various platforms, like Google App Store and Microsoft Azure, for providing user access."

"The most valuable feature is the user-friendly interface."

More Jama Connect pros

"I have found that previously, the OEM sector was managing everything, possibly manually. However, with the introduction of the product, it has become much easier for customers to handle their products. Previously, customers were using different software to manage their products. However, PTC Integrity offers a solution for requirements management, test management, and even development to support live ticket management. So instead of using multiple software tools, we can use it for all these purposes."

"The most valuable feature is traceability starting from the requirements until the end of a project."

"PTC Integrity has good stability."

"The solution is flexible in terms of customization. You can bend and reformat it in many ways. You can also customize the APIs and public functions."

"PTC Integrity provides some set of APIs which makes it very flexible to build an end-to-end SaaS product and an end-to-end software product."

"The most valuable feature of PTC Integrity is its integration with our existing PTC tools, especially for drawing release activities."

"The tool is quite structured and has a good command set."

"I personally like PTC Integrity because it provides everything within the software. You can store and access your data and perform various tasks. Compared to other products, I find it user-friendly, which can sometimes feel complex. I think PTC Integrity is user-friendly, making it nice to use. The tool is easier to learn."

More PTC Integrity pros

Cons

"Test management can be improved. It's not so scalable. The user interface needs to split things into small projects."

"The user interface could be modernized and the product lacks project management functionalities."

"I think Jama Connect's change management feature is not well developed at this stage, as it lacks many steps for marks, building IDs, and the usual functionalities such as comparing past changes and generating reports automatically."

"More automation could speed up workflows, flag errors more timely, and eliminate manual steps."

"The collaboration feature in Jama Connect could be improved because it is only used by a limited number of people within an organization due to license costs."

"t is rather slow, so the speed of the process and consuming information should be improved. It doesn't have a nice way of viewing information. We would like to see better interfaces for consuming information."

"I think there's room for improvement, especially with the review process. Reviews should be integrated with requirement evaluation instead of being separate from it. The review should not run parallel to the requirement."

"The solution is expensive."

More Jama Connect cons

"From my experience over the years, I believe there might be room for improvement in PTC Integrity. While it's already a good product, it tends to be slower than other software. When it becomes bulky, it slows down even more, sometimes leading to crashes or hangs that require restarting the computer before being able to use PTC Integrity again. This has been my experience multiple times."

"It's not easy to plan on this solution and it's not user-friendly. The interface should be more like a web interface. It's not easy to use."

"The user-friendliness of PTC Integrity can be improved. The interface is not intuitive for first-time users and takes time to get accustomed to."

"There are not enough reports. People would like to see something similar to what is available in JIRA."

"To be honest, the third controller system is kind of old. There are lots of transactional changes that have not been implemented in PTC. If you have a larger project, for example, whenever you give bits and need to change 10,000 files you can just commit them. But here the work style is a little more file based, so you'll have to take care of almost all the files individually. It's not a single commit like you do here, but rather you have to allocate time for each component or file that you want to check in or commit. That's a very big issue."

"I would like to see better integration from the architectural side."

"For complex businesses, the internal templates could have more flexibility and compatibility."

"The web version does not have all the functionalities of the non-web version. Administration and adding/removing fields, etc. cannot be done on the web version. People want solutions that are compatible with Android. I also want to have a version by which I can bulk edit all the fields."

More PTC Integrity cons

Pricing and Cost Advice

"The cost seems very competitive with other offerings."

"To have a single source for all the requirements and all the change requests our company gets is the most valuable feature. It has also helped us to keep track of reviews."

"Jama Connect is a little pricy."

"If you want to have creative licenses, pricing may be an issue with the licenses, as it can become quite expensive over time to serve many people."

"The product is expensive."

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Top Industries

By visitors reading reviews

Manufacturing Company

28%

Healthcare Company

Aerospace/Defense Firm

Government

Manufacturing Company

25%

Computer Software Company

14%

Healthcare Company

University

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	8
Midsize Enterprise	4
Large Enterprise	5

By reviewers
Company Size	Count
Small Business	3
Midsize Enterprise	2
Large Enterprise	13

Questions from the Community

What do you like most about Jama Connect?

I like Jama Connect because it's easy to use and understand. The widgets are great, and linking is straightforward. The solution is not complex compared to its competitors.

See all answers

What needs improvement with Jama Connect?

I think Jama Connect's change management feature is not well developed at this stage, as it lacks many steps for marks, building IDs, and the usual functionalities such as comparing past changes an...

See all answers

What is your primary use case for Jama Connect?

I am currently dealing with all options based on what the customer wants because my goal is not to promote one tool over another, but to identify the customer's problems and decide on the most suit...

See all answers

What do you like most about PTC Integrity?

I have found that previously, the OEM sector was managing everything, possibly manually. However, with the introduction of the product, it has become much easier for customers to handle their produ...

See all answers

What is your experience regarding pricing and costs for PTC Integrity?

PTC Integrity is expensive, but it is cheaper compared to IBM Rational. The comparative affordability in pricing is an advantage.

See all answers

What needs improvement with PTC Integrity?

The user-friendliness of PTC Integrity can be improved. The interface is not intuitive for first-time users and takes time to get accustomed to. A more straightforward and intuitive interface would...

See all answers

Comparisons

IBM DOORS vs Jama Connect

Compared 24% of the time

Jira vs Jama Connect

Compared 12% of the time

Polarion Requirements vs Jama Connect

Compared 11% of the time

IBM DOORS Next vs Jama Connect

Compared 8% of the time

Codebeamer vs Jama Connect

Compared 6% of the time

More Jama Connect Competitors

Codebeamer vs PTC Integrity

Compared 41% of the time

Jira vs PTC Integrity

Compared 12% of the time

Polarion ALM vs PTC Integrity

Compared 11% of the time

Microsoft Azure DevOps vs PTC Integrity

Compared 7% of the time

OpenText Software Delivery Management vs PTC Integrity

Compared 3% of the time

More PTC Integrity Competitors

Product Reports

Buyer's Guide

Jama Connect

January 2026

Download Jama Connect product report

Buyer's Guide

PTC Integrity

January 2026

Download PTC Integrity product report

Also Known As

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MKS

Overview

Jama Connect is a software platform designed for requirements management, risk management, and testing in product development processes. It allows teams to collaboratively define, track, and manage requirements throughout the entire product lifecycle. Jama Connect enables organizations to improve communication, increase efficiency, and ensure compliance with industry standards and regulations.

Jama Connect Features:

Requirements Management: Jama Connect allows you to capture, organize, and trace requirements, ensuring alignment across teams and stakeholders.
Collaboration and Communication: The platform facilitates collaboration and communication among team members, enabling real-time feedback, discussions, and decision-making.
Test Management: Jama Connect supports test case management, test execution tracking, and defect management, helping ensure comprehensive testing and quality assurance.
Risk Management: You can identify, assess, and mitigate risks using Jama Connect's risk management capabilities, promoting proactive risk management throughout the product development lifecycle.
Traceability and Impact Analysis: The platform provides traceability matrices and impact analysis tools, allowing you to understand the relationships between requirements, tests, and other artifacts.
Compliance and Audit Support: Jama Connect helps organizations maintain compliance with industry standards and regulations by providing audit trails, documentation, and version control.

Jama Connect Benefits:

Improved Requirement Collaboration: Jama Connect enhances collaboration among stakeholders, including product managers, engineers, testers, and customers, leading to better alignment and understanding of requirements.
Enhanced Efficiency: The platform streamlines and automates various aspects of requirements management, reducing manual effort and improving efficiency in the product development process.
Increased Product Quality: By ensuring clear and traceable requirements, facilitating comprehensive testing, and proactive risk management, Jama Connect helps improve product quality and reliability.
Accelerated Time-to-Market: Efficient requirements management and streamlined collaboration enable faster development cycles and reduced time-to-market for products and solutions.
Regulatory Compliance: Jama Connect's features and capabilities support compliance with industry standards and regulations, helping organizations meet regulatory requirements.
Greater Visibility and Transparency: The platform provides real-time visibility into project progress, status, and potential issues, fostering transparency and enabling informed decision-making.

Reviews from Real Users

Project Management Director, Technology at a real estate company, says that "Jama Connect is a good tool for the entire software development cycle."

Lasse Mikkonen, Principal Consultant at Contribyte, states that Jama Connect “Offers great templates and predefined settings and it has a very good inbuilt test management module”.

Senior Program Manager Software at a manufacturing company, comments on Jama support, “I think the collaboration with Jama is pretty good, and they listen to us and do a lot of customizations for us to make it work better. Hopefully, it would have been the same with any other company. However, Jama provides essentially 24-hour support.”

Jama

The PTC Integrity Software Suite provides a comprehensive set of Application Lifecycle Management (ALM) and Systems Engineering capabilities that enable cross-discipline collaboration, improve time-to-market, streamline compliance, and reduce product risk. Simplify the complexity involved in developing today's complex engineered and smart, connected products.

PTC

Sample Customers

Deloitte, SpaceX, Omnigon, Delft University

TRW Automotive

Buyer's Guide

Jama Connect vs. PTC Integrity

February 2026

Free Report: Jama Connect vs. PTC Integrity

Find out what your peers are saying about Jama Connect vs. PTC Integrity and other solutions. Updated: February 2026.

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