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Jama Connect vs PTC Integrity comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 15, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Customer Service

Sentiment score
7.1
Jama Connect support is responsive and knowledgeable, with room for improvement in license management tools and analysis capabilities.
Sentiment score
7.0
PTC Integrity's customer service varies, with Gold Level praised; technical support experiences are inconsistent and community resources lacking.
 

Scalability Issues

Sentiment score
6.5
Jama Connect offers improved scalability, but UI limitations and SSO issues impact handling large projects and third-party access.
Sentiment score
6.2
PTC Integrity is scalable, rated 7/10, but depends on robust infrastructure for optimal performance and handling numerous users.
 

Stability Issues

Sentiment score
7.8
Jama Connect is stable and reliable with minimal downtime and few glitches, achieving a seven out of ten rating.
Sentiment score
7.2
PTC Integrity is stable and mature, but occasionally faces bugs, breakdowns, and slow support response times impacting users.
 

Room For Improvement

Jama Connect users seek UI modernization, improved functionality, better integrations, enhanced support, and stronger security with clearer pricing.
PTC Integrity struggles with outdated GUI, limited integration, poor usability, and inefficiencies, needing enhancements for better user experience.
 

Setup Cost

Jama Connect offers adaptable pricing with flexible licensing, though some find it costly compared to competitors, especially for creative licenses.
 

Valuable Features

Jama Connect offers requirements management, traceability, integration, and analytics, improving productivity and compliance with an intuitive interface.
PTC Integrity offers comprehensive traceability and versatile features, streamlining operations with user-friendly interface and efficient project management.
 

Categories and Ranking

Jama Connect
Ranking in Application Lifecycle Management (ALM) Suites
11th
Average Rating
7.6
Reviews Sentiment
6.6
Number of Reviews
14
Ranking in other categories
Application Requirements Management (4th)
PTC Integrity
Ranking in Application Lifecycle Management (ALM) Suites
12th
Average Rating
7.4
Reviews Sentiment
6.1
Number of Reviews
12
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of December 2024, in the Application Lifecycle Management (ALM) Suites category, the mindshare of Jama Connect is 2.8%, up from 2.1% compared to the previous year. The mindshare of PTC Integrity is 3.9%, up from 3.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Application Lifecycle Management (ALM) Suites
 

Featured Reviews

David Wilson - PeerSpot reviewer
Mainly used for requirements management, but its validation piece is not time-efficient at all
Like anything, Jama Connect relies highly on the company's culture because I found the whole review process to sound good, but it does not work in reality. Companies that use the tool are all pretty immature with requirements management, and therefore, they don't have the culture of doing that. You're always chasing them up and end up having review meetings, and no one pays attention to those review notices. The solution is very software-centric, and its validation piece is not time-efficient at all. It's very desktop verification and validation. You need to have it running and loading, which is not efficient. It's very cumbersome and overhead-intensive for verification management.
Neha Wanjari - PeerSpot reviewer
Helps to create tasks, change requests and documentation
I personally like PTC Integrity because it provides everything within the software. You can store and access your data and perform various tasks. Compared to other products, I find it user-friendly, which can sometimes feel complex. I think PTC Integrity is user-friendly, making it nice to use. The tool is easier to learn. The tool has a dashboard that details our projects and products, including the number of tasks, change requests, and their statuses (incomplete or complete). Having all this data within the solution makes collaborating easy for our project team. Unlike using multiple tools, having everything we need in one software platform is convenient. I rate the tool's user experience and interface a nine point five out of ten.
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Top Industries

By visitors reading reviews
Manufacturing Company
26%
Healthcare Company
9%
Computer Software Company
8%
Aerospace/Defense Firm
7%
Manufacturing Company
27%
Computer Software Company
17%
Healthcare Company
8%
Transportation Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Jama Connect?
I like Jama Connect because it's easy to use and understand. The widgets are great, and linking is straightforward. The solution is not complex compared to its competitors.
What needs improvement with Jama Connect?
There are delays sometimes from the Jama Connect team in resolving issues. It's important to maintain and educate customers about the solutions they have.
What is your primary use case for Jama Connect?
Jama Connect is used to integrate solutions such as the Google App Store and Microsoft Azure. It provides single identity provider access, enabling Gmail access or Google access for users.
What do you like most about PTC Integrity?
I have found that previously, the OEM sector was managing everything, possibly manually. However, with the introduction of the product, it has become much easier for customers to handle their produ...
What is your experience regarding pricing and costs for PTC Integrity?
The product is expensive. They should improve the pricing.
What needs improvement with PTC Integrity?
The tool's web-based UI needs improvement. Some functionalities don't work yet, and querying items is slow. Also, it's not in the cloud yet. I don't know if they'll do it in the future because they...
 

Comparisons

 

Also Known As

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MKS
 

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Overview

 

Sample Customers

Deloitte, SpaceX, Omnigon, Delft University
TRW Automotive
Find out what your peers are saying about Jama Connect vs. PTC Integrity and other solutions. Updated: December 2024.
824,067 professionals have used our research since 2012.