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Polarion ALM vs ServiceNow Strategic Portfolio Management comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 18, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Polarion ALM
Ranking in Enterprise Agile Planning Tools
6th
Average Rating
7.8
Reviews Sentiment
6.5
Number of Reviews
21
Ranking in other categories
Application Lifecycle Management (ALM) Suites (6th)
ServiceNow Strategic Portfo...
Ranking in Enterprise Agile Planning Tools
5th
Average Rating
8.0
Reviews Sentiment
6.9
Number of Reviews
34
Ranking in other categories
Project Portfolio Management (1st)
 

Mindshare comparison

As of April 2025, in the Enterprise Agile Planning Tools category, the mindshare of Polarion ALM is 4.0%, up from 3.0% compared to the previous year. The mindshare of ServiceNow Strategic Portfolio Management is 5.9%, up from 4.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Enterprise Agile Planning Tools
 

Featured Reviews

Dina Bindi - PeerSpot reviewer
Provides traceability and compliance with high flexibility
It's extremely flexible. Configuring items is straightforward and doesn't require involving the supplier each time. We find the requirement management, test management, documentation, and dashboards very effective. However, we don't use DevOps-related features, such as integration with tools like SVN or Git, because we use Azure DevOps. The aspects related to requirements, testing, changes, tasks, and agile methodology are excellent, which is why we've been using it for a long time.
Srinivasa Neelapu - PeerSpot reviewer
Strategies and goals are aligned with demands and partners, making it a strategic approach for the enterprise but the finance part needs improvement
SPM is definitely strong for project management, but its finance capabilities are not as robust. While there is a separate Financial Management product, it would be beneficial to have more out-of-the-box support for finance integrations within SPM. I’m not suggesting replacing systems like SAP for finance, but there should be better support for financial integrations. Currently, connecting to SaaS solutions is complicated, and getting into detailed financial calculations is challenging. Forecasting is manageable, but handling actual financials is not as straightforward. The finance area needs improvement, specifically making finance application integrations easier. Generic finance capabilities should be more user-friendly and integrated into SPM. Although they have started this journey, it hasn’t been fully released yet. There seems to be a roadmap, and once complete, it will be very useful. Additionally, incorporating a Q&A feature for entire strategies or project demands and enhancing text analytics within SPM would be beneficial.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The best feature of Polarion ALM to me is its traceability link."
"The features I find the most valuable are requirement tracking and schematics."
"The initial setup of this solution was straightforward, and there were not too many problems with it."
"I am impressed with the solution’s stability."
"The most valuable feature is the function of the ALM system."
"The tool's most valuable feature is its browser experience. I rate its traceability feature a ten out of ten. From the initial stage to the release, you can manage everything through a single point."
"It meets with everybody's needs without having to grab plugins."
"Scalability is good...The integration is quite good."
"The technical support is pretty good. ServiceNow has consistently provided excellent assistance."
"The demand management tool is very strategic because it helps assess risk, gives you a visual of different demands, and rates those values."
"The solution was quite easy to use. The interface was quite user-friendly, and I've become quite familiar with it."
"The alignment feature between projects from the idea phase until it is finalized is highly valuable."
"It's a very complete solution."
"The interface is extremely user-friendly."
"As a product, the primary reason we like it is it gets integrated with our ITSM solution so that we don't have to go for an external product for project management like Jira."
"The product is quite convenient and user-friendly."
 

Cons

"Based on my understanding, the tool's integration capabilities with multiple tools is an area of concern that Polarion needs to focus on more."
"The ease-of-use could be improved a little."
"The tool needs to improve its planning. It also needs to add more integrations."
"One of Polarion's shortcomings would be planning. It can handle plans, but the planning feature is very basic."
"The solution needs to improve its user experience and graphics."
"Technical support needs some improvement."
"Integration requires a lot of effort. You typically need to work with an implementation partner to get it done. Most connectors available for Polarion ALM are paid. Unlike other vendors offering several standard connectors for free, integrating third-party software with Polarion ALM involves discussing and coordinating with the third-party software providers, which requires effort."
"The weak point of Polarion ALM software is about reporting and time for extraction of the data...The quality of reporting needs to improve."
"The product does not give us the freedom to capture all the instances, test cases, and evidence."
"The price is too high."
"The adoption of the Common Service Data Model in an organization to leverage best practices is where the challenge lies. It's not that the product lacks features, but rather organizations often adopt it at a maturity level beyond their capacity."
"The product comes with little options out of the box."
"The price keeps going up, and to remain competitive, it needs to have a competitive edge. I would like to see more of the latest innovations, in terms of AI, ML, and all of the latest cutting-edge technologies, included in the platform."
"SPM is definitely strong for project management, but its finance capabilities are not as robust."
"The cost could be improved. The solution is quite pricey."
"Improving configuration activities and productivity would be beneficial, as fresh graduates using the system require training to adapt."
 

Pricing and Cost Advice

"You have to pay around 50-60 euros per user."
"Our license for Polarion ALM is yearly. And it's not the cheapest tool that we've looked at. So if we had made our decision purely based on the licensing cost, we wouldn't have selected Polarion."
"The license model is okay for large companies but would be quite expensive for smaller enterprises."
"If the pricing would come down and it was more affordable then we wouldn't have to switch."
"It is an expensive product."
"Software for medical devices is always expensive."
"The solution is expensive."
"They sell some things in bundles, and it could be handier that some of those things could be sold in another way, like purity models and other packages. Another thing that I'm struggling with is the pricing of ServiceNow's FYE experience, which includes the tools that are positioned for supporting HR."
"The licensing is based on metrics and is tailored to customer's needs."
"The tool is expensive."
"The solution could improve by being less expensive and the pricing model is confusing. Many people are getting charged different amounts. There are additional fees that they are adding on."
"I rate the price of ServiceNow Strategic Portfolio Management a seven out of ten."
"It is a little expensive. We are in Brazil, and for us, it is a little expensive."
"We have a team of about 6,500 employees across the globe. So, the amount of money I'm going to save by putting the money on the table for the implementation and licenses is very high."
"The solution is expensive."
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Top Industries

By visitors reading reviews
Manufacturing Company
26%
Computer Software Company
15%
Healthcare Company
8%
Financial Services Firm
5%
Financial Services Firm
16%
Manufacturing Company
13%
Healthcare Company
9%
Government
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What needs improvement with Polarion ALM?
Polarion ALM ( /categories/application-lifecycle-management-alm-suites ) could see improvements in performance and scalability. The system’s technology is not the most current, leading to missing f...
What is your primary use case for Polarion ALM?
Polarion ALM ( /products/polarion-alm-reviews ) is a tool that delivers both document views and table views simultaneously. It organizes configurations according to norms and standards, making it s...
What do you like most about ServiceNow Strategic Portfolio Management?
We mainly use the solution to support operations and align our ITSM operations with our business goals. This involves coordinating between our application development, support teams, and network en...
What is your experience regarding pricing and costs for ServiceNow Strategic Portfolio Management?
If a company is prepared to get a return on the investment, the price is worth it. ServiceNow Strategic Portfolio Management is ready for a future organization, but if the organization isn't ready,...
What needs improvement with ServiceNow Strategic Portfolio Management?
The adoption of the Common Service Data Model in an organization to leverage best practices is where the challenge lies. It's not that the product lacks features, but rather organizations often ado...
 

Also Known As

No data available
IT Business Management, ServiceNow IT Business Management Suite, ServiceNow ITBM Suite, ServiceNow ITBM
 

Overview

 

Sample Customers

Engineering Ingegneria Informatica, IBS AG, Zumtobel Group
Proximus, UNT SYSTEM, SAP SuccessFactors
Find out what your peers are saying about Polarion ALM vs. ServiceNow Strategic Portfolio Management and other solutions. Updated: April 2025.
849,190 professionals have used our research since 2012.