What is our primary use case?
Mainly, the solution is a proxy. It also contains different tools, including intruder tools for customized automated attacks and tools for repeating requests, or decoding, et cetera. Many tools are there that can perform different tasks for different use cases. Apart from that, we have the BApp Store which contains a lot of tools as well. This Burb Suite is an application where we have all the tools.
It is mainly used for pen testing.
How has it helped my organization?
Features such as the Intruder, Repeater, and Proxy have helped our organization a lot.
What is most valuable?
The Intruder, Repeater, and Proxy features have been great.
The initial setup is simple.
It is an easily scalable product.
The solution is very stable.
What needs improvement?
In some cases, we got a few file postings while doing it by the automatic scan. If that could be better, that would be ideal. The scanner could just be updated a bit more.
We'd like to have more integration potential across all versions of the product. The enterprise version seems to have better integration services than others.
For how long have I used the solution?
I've been working with the solution for six years.
What do I think about the stability of the solution?
The solution is quite stable. There are no bugs or glitches and it doesn't crash or freeze. It is reliable.
What do I think about the scalability of the solution?
The solution scales well. It's not an issue.
How are customer service and support?
I have also had some queries and I have used their support services. It was like all solutions out there. They are quite good in general.
How would you rate customer service and support?
Which solution did I use previously and why did I switch?
I have used many other tools. This is one of the best tools that I'm using. I found this one much better.
How was the initial setup?
We have found the initial setup to be very simple and straightforward. It's not overly complex or difficult.
For any configuration for deployment in our project, we assign two people. We have a small team of two aligned with our project. They will handle everything related to implementation. The setup doesn't take longer than one day.
In terms of maintenance, for the customers, what we are doing is we have an internal cyber security team, in which there are people doing the pen test. There are people who are doing the vulnerability assessment for the WASP scan, SaaS. For each, we have a separate team, and based on that, most of the deployments are done by these pen testers only. We do not provide maintenance for customers, however, we do provide reporting and technical support.
What about the implementation team?
Before Burb Suite, we had our own technical team there for everything, including deployment. We have a separate network team and they will manage everything - including installation. It is very simple. You can download that directly. It's all very easy to do in-house.
What's my experience with pricing, setup cost, and licensing?
I don't deal with any aspect of the licensing at this time. I can't speak to the exact pricing.
What other advice do I have?
I'm just a customer and an end-user.
We're using the latest version of the solution. We usually give an auto-update functionality. All the updates came automatically. We are updating it automatically.
We actually have an .EXE file in our system. We have the professional version. We've downloaded and given out the access key. It's on-premises, not the cloud.
Overall, I've been very happy with the solution. I'd rate it nine out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.