My company uses this application mainly for reporting and analytics through customized dashboards that meet corporate identity needs. The reports were created using existing SQL scripts that powered legacy dashboard and reports (i.e. SAP Crystal Reports).
BI Expert with 501-1,000 employees
Real-time Data Collaboration
Yesterday, I had a very nice meeting with the folks at Qlikview (thanks, @DHurd11 & Andy for making the trip). They partnered with a local DC consulting firm by the name of Tandem Conglomerate. I had the pleasure of working with Ben Nah from Tandem Conglomerate last year – and I can vouch that their talent is top-notch. Qlikview is smart to find partners of this caliber – and utilize them to better serve their customers.
As a technologist, I always have my eyes open to exploring new technology. This is always challenging with long term contracts, university politics, and an ever-changing IT landscape. However, for me, vendors have to prove why they should remain at the top. Competition is healthy for everyone as it makes us constantly improve. I should also say that as long as we have a defined data model, the reporting tools that we use on top of that data model are fluid. The point is not to constantly change and rip out what you’ve done just for the sake of redoing it, but it is important to keep an eye on the latest technology, experiment, and find what is best for your organization. This can be done gradually with small pilot projects to prove value. We’re actually in the process of doing one of these pilot projects with Hadoop.
Ok – so you’re probably wondering why I titled this post ‘real-time data collaboration’? During the Qlikview presentation yesterday, I saw something that really resonated with me. And, that was the ability to collaborate, in real-time, on the same Qlikview dashboard.
This capability is a market differentiator for Qlikview. As many of you may have seen from Gartner and in my previous post regarding Gartner’s Magic Quadrant for BI, this is one of the reasons that Qlikview remains ahead of competitors such as Tableau. Other dashboard vendors may provide the ability to ‘share’ with others, or embed the dashboard into a web page or part. Don’t misunderstand. This is NOT the same.
During their product demonstration, Qlikview demonstrated the ability in real-time to share dashboards. This means that you can select the filters/parameters that you would like to analyze, hone in on the particular area of interest, and share it in real-time. The recipient can then see that selection, modify it, and as they modify the shared dashboard, it will update your dashboard. You can modify and send changes back to the recipient as well. VERY COOL! Kudos to Qlikview on this feature.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Works at a retailer with 1,001-5,000 employees
Excellent dashboards for reporting and analytics
Pros and Cons
- "This is a very cool application with endless options of creativity and visuals."
- "I really wish the application was easier to use in the development phase."
What is our primary use case?
How has it helped my organization?
This is a very cool application with endless options for creativity and visuals.
While this application was loved by the end-users, the development required to build these dashboards proved to be more difficult vs. other solutions such as Tableau.
What is most valuable?
My company is big on dashboards and this application excels in this space. Endless customization is key to meet everyone's needs. I also like how the application can use existing SQL statements to use as your root data/tables/information. Compared to other competitors, this solution can do more.
What needs improvement?
I really wish the application was easier to use in the development phase.
Our business model relies on the business to build their own reports and many departments did not have the associates they need with this type of skill set (i.e. SQL experience). In a business model where a centralized department (i.e. IT) is in control of the reports for the entire company, this would not be a problem.
The development was the ultimate reason this application did not take off in my organization vs. a competitor's application (Tableau). This is a shame as the finished dashboard appeared to be more polished.
For how long have I used the solution?
We have been using this solution for about one year, on and off.
What do I think about the stability of the solution?
My experience is limited but from what I experienced, stability is very good.
What do I think about the scalability of the solution?
The scalability of this solution is very good.
How are customer service and technical support?
Very reactive, quick and supportive.
I have been 110% satisfied every time I have reached out with a question.
Which solution did I use previously and why did I switch?
We started form SAP Crystal Reports and originally moved to Qlik as a replacement, but this application proved to be more difficult for development as the business owns their own report vs. IT.
How was the initial setup?
Application install was simple and straightforward.
What about the implementation team?
We implemented this solution with our in-house IT staff.
What was our ROI?
No ROI as we have moved on.
Which other solutions did I evaluate?
The biggest comparison was made with Tableau, which ultimately won.
What other advice do I have?
Their training and services have been top-notch and very reactive.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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QlikView
December 2024
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Information System & Business Enterprise Manager at a government with 1,001-5,000 employees
It is easy for developers and for end users. The management console could have better interfaces for managing security.
What is most valuable?
Usability, usability, usability: It is easy for developers and for end users.
How has it helped my organization?
We have cut Fire Department 911 response time 8-30 seconds.
We have improved the timeliness, accuracy, and consistency of reporting.
Unmetered water reports (e.g. fire hydrants, FDCs in commercial buildings)
Wage verification requests
Performance metrics
We have improved processes and increased compliance of firefighter training and certification, ensuring that firefighters are properly trained (“a trained firefighter is an effective firefighter”), expensive training courses no longer have empty seats, and we have improved our performance on training/certification audits from our regulatory agency.
We have engaged line managers on tracking and monitoring of program and operational budgets, leading to better oversight of the taxpayer dollar.
What needs improvement?
The QlikView management console could have better interfaces for managing security. Right now, it is hard to tell “who has access to exactly what apps?”
Better out-of-the box governance features, to allow analysis of application architecture, optimization of scripts, identification of unused fields/data.
Current GIS interfaces (e.g. with ESRI) are through partners, and are acceptable, but could be easier to implement, more streamlined interface between the two.
For how long have I used the solution?
I have used this solution since 2008.
What was my experience with deployment of the solution?
No issues at all. This application requires very little care and feeding. Cannot speak to big data scaling, our largest data sets are in the 1TB range — but no problems noted at that level.
How are customer service and technical support?
Customer and technical support are fine. Account manager deals well with the added layers of demand that come from being a government client — purchasing is always more complicated.
Which solution did I use previously and why did I switch?
Like everyone, we used Excel and Access. We tried using the enterprise MicroStrategy and both developers and users rejected it as too much effort, not intuitive compared to QlikView.
How was the initial setup?
Technically, initial setup was very simple. The hardest part was getting visualization requirements form unsophisticated users who were not used to any sort of reporting on their processes.
What about the implementation team?
We did it in-house, with one week of one vendor person assisting. (The four apps he helped us put together, we ended up redesigning altogether once we had a chance to use them and redefined requirements.)
Advice: Keep it simple. We know of similar organizations that used third-party implements, who created apps that were complicated to support and use, and consequently those implementations were not entirely successful. In at least once case, they abandoned the product (and haven’t done anything else that I’m aware of).
What was our ROI?
Qlik has a reputation for being expensive, but our TCO - compared to two other BI products in our organization (MicroStrategy and Cognos) is way, way cheaper. We didn’t have to pay for consultants or any professional services. The more we let our business managers design and develop their apps, the happier they are.
What other advice do I have?
Keep it simple, involve the team (prototype with them - don’t throw a fancy app over the wall at the end users and expect them to actually engage), do POCs before you decide which BI system you will adopt.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
BI Analyst at a energy/utilities company with 10,001+ employees
In-memory allows fast slicing and dicing of data.
Valuable Features
- In-memory performance – It allows slicing and dicing of a huge volume of data in the dashboard very fast if designed optimally.
- Scripting – It provides a flexible data-preparation layer, along with the ability for data integration from multiple data sources. This enables creating a reporting data model inside QlikView from a transactional system without impacting the performance of the transactional system, if designed correctly.
Improvements to My Organization
Overall, it enabled connecting the entire spectrum of data into a single dashboard in:
- Finance – connecting sub-ledger txn details all the way to GL
- Supply Chain
Room for Improvement
- Self-service capability is very limited, though it has been improved in QlikSense. However, it will require an additional license & server to set it up.
- Dashboard capabilities and features are not on par with Tableau, though the same has been attempted in QlikSense. However, Tableau still has better dashboard features.
- Real-time analysis with live connection (direct discovery) is very limited.
- The current version is missing a variety of connectors and they need to be procured separately.
- Not adaptive to display across various screen resolutions
Use of Solution
I have used this solution for two years.
Deployment Issues
Initially, there was an issue with LDAP and SSO integration (a compatibility issue with an earlier version of SiteMinder).
Initial setup was non-clustered and we encountered performance issues. It resolved once we moved to better infrastructure in a clustered environment of QlikView.
Customer Service and Technical Support
Technical support is very geographically oriented, but isn’t truly 24X7.
Initial Setup
Initial setup was not intuitive, but straightforward for a Qlik admin expert.
Implementation Team
A vendor team implemented the solution.
Other Solutions Considered
I evaluated Tableau. However, we selected Qlikview because:
- Tableau’s current recommendation is to build dashboards directly on top of the reporting DB (for example – data mart or consumption layer) to avoid doing complex logic or transformation inside the tool and using a hybrid approach of live connection and extract. Tableau is currently not an extract-heavy tool. However, with the recent HyPer acquisition, we are expecting some changes.
- Incremental loading (updates and deletes) inside Tableau is a challenge, which can be achieved very easily in QlikView.
- Limitation in Tableau on # of columns and rows in table view
Other Advice
Evaluate visualization tools based on your organization need and appetite to spend on BI technologies overall (DB, etc.)
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Logistics Engineer at a logistics company with 201-500 employees
An incredibly powerful tool that offers great scalability
Pros and Cons
- "QlikView is a scalable solution that multiple users can easily use."
- "QlikView certainly lacks in its ability to share visualizations or create visualizations easily."
What is our primary use case?
In my company, we use QlikView for dashboards. With QlikView, our company tries to ensure that we capture all operational items in the dashboard so that the management can take action based on that.
What is most valuable?
I think the main benefit of QlikView is that it is an incredibly powerful tool, as it can handle millions and millions of rows.
What needs improvement?
QlikView certainly lacks in its ability to share visualizations or create visualizations easily. QlikView is a powerful tool but has shortcomings when compared to the visualization capability provided by Qlik Sense or Power BI.
From my perspective, I understand that since QlikView is an older product, it can be simply left as it is, and users can move to Qlik Sense, which provides a much stronger visualization.
If QlikView decides that its visualization part should be just like Qlik Sense or Power BI, then I would say it would be too much to capture in one or two phrases, considering that it is overall much easier to create visually good-looking dashboards and also something like a geographical map which is not possible in to get in QlikView currently.
For how long have I used the solution?
I have been using QlikView for years. I am a user of the solution.
What do I think about the stability of the solution?
I am happy with QlikView's stability. Stability-wise, I rate the solution an eight out of ten.
What do I think about the scalability of the solution?
QlikView is a scalable solution that multiple users can easily use.
My company has 20 to 50 users of the solution.
How are customer service and support?
QlikView has a lot of resellers, and my company has been in touch with one of QlikView's resellers. It is QlikView's reseller and not the support from QlikView that my company contacts for help. I rate the technical support a seven out of ten.
How would you rate customer service and support?
Neutral
How was the initial setup?
The solution is deployed on an on-premises model.
What's my experience with pricing, setup cost, and licensing?
QlikView is a reasonably priced solution.
What other advice do I have?
I would suggest others to QlikView and go for Qlik Sense. Qlik Sense is a tool that is as powerful as QlikView with better visualization capabilities. I would not recommend anyone to use the older QlikView, but I would recommend anyone to move to Qlik Sense.
I rate the overall tool an eight out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Manager, Financial Systems Deployment, EPSI at a healthcare company with 1,001-5,000 employees
It is pretty easy to deploy. It would be nice if users could create their own dashboards and add fields.
Pros and Cons
- "It's pretty easy to deploy."
- "I would want them to have more options as a user. It would be nice for them to create their own dashboards and add fields."
What is our primary use case?
Our primary use case is an application that our users use to get the profitability on a monthly basis.
What is most valuable?
It's pretty easy to deploy.
What needs improvement?
I would want them to have more options as a user. It would be nice for them to create their own dashboards and add fields.
What do I think about the stability of the solution?
I did not encounter any issues with stability of the product.
What do I think about the scalability of the solution?
I did not encounter any issues with scalability of the product.
How is customer service and technical support?
We usually use a partner for technical support, so I cannot really rate the service.
How was the initial setup?
We had the partner help us set up the product for us. So, I do not remember any difficulty with the setup process.
What's my experience with pricing, setup cost, and licensing?
It is not very expensive. I think it it is on par with other similar products on the market.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Consultant at a tech vendor with 501-1,000 employees
The in-memory associative engine is powerful. It provides quick answers when a user is exploring their data.
What is most valuable?
Qlik's data modelling is very powerful and allows for easy integration of data from multiple sources. The in-memory associative engine is very powerful and provides quick answers to questions that arise when a user is exploring their data.
How has it helped my organization?
QlikView provides rapid insight that takes significantly longer to reach when using some other traditional BI tools.
What needs improvement?
I would like to see the desktop user interface updated. Some of the dialogs in the product look quite dated. I would also like to see the responsive UI design features from Qlik Sense make their way into QlikView.
On the analysis side, I would like to see tighter integration with R, or perhaps some built-in machine learning algorithms.
I would also like to see Qlik products made available on other platforms such as Linux and OS X.
For how long have I used the solution?
I have used this solution for 8+ years.
What was my experience with deployment of the solution?
QlikView is an in-memory product, so large dashboards place a significant load on a server's memory. This needs to be carefully considered when sizing your environment.
Which solution did I use previously and why did I switch?
I have used a number of competing products such as Cognos, Tableau, Power BI and SAP BusinessObjects.
QlikView development projects are rapid and the product itself is very flexible and reliable.
How was the initial setup?
Initial setup of QlikView tends to be fairly straightforward, though when setting up additional features such as clustering and publisher features, this can get a little complex.
What about the implementation team?
I have implemented the solution both with vendor teams and in-house. In a previous job, I worked with a vendor team, and have worked for a partner and provided implementation support for clients.
I would advise new Qlik customers to seek out a reliable Qlik partner to help with implementation.
What other advice do I have?
I would advise you to seek out a local Qlik partner. They will be able to support your training and consulting needs and provide guidance regarding best practice for your implementation.
QlikView has some superb, unique features but the desktop edition suffers from having a rather tired user interface. Default chart settings can often result in unattractive dashboards, which require significant adjustment in order to conform to best practice. These UI shortcomings have however been addressed in Qlik Sense.
Disclosure: My company has a business relationship with this vendor other than being a customer: My company is a Qlik partner.
Commercial Business Analyst at Asilia Africa
Consolidates all the sales systems together onto one platform and enables ease of access throughout the whole company
Pros and Cons
- "Our Qlikview applications help us to get a good idea of our Client Base Performance and assist us in the decision making for Seasonal Specials. On the other hand QlikView helps us to get a grasp on our Suppliers and helps us to negotiate pricing with them."
- "It would be nice if QlikView could be plugged in into the company's website or an online portal such as QlikSense is capable of. There are ways around but it takes enormous time to develop."
What is our primary use case?
We are active in the Hospitality Industry in Africa and we use QlikView primarily, for the time being, in our sales and marketing environment. We are situated in multiple countries and in multiple locations within those countries running on multiple sales systems. Each sales system has got its own features and capabilities.
QlikView permits us to consolidate all the sales systems together onto one platform and enables ease of access throughout the whole company anywhere in the world. Moreover, QlikView makes our complex data infrastructure understandable for everyone.
How has it helped my organization?
QlikView allowed us to determine the sales date which was missing in the biggest sales system. QlikView helps us with detecting shortcomings in data capturing and safeguard our margin. It also enables us to forecast our sales, our revenue, and our cash-flow.
Our Qlikview applications help us to get a good idea of our Client Base Performance and assist us in the decision making for Seasonal Specials. On the other hand, QlikView helps us to get a grasp on our Suppliers and helps us to negotiate pricing with them.
What is most valuable?
It enables quick and easy access anywhere in the world in real-time. We have satellite offices on different continents with a different time zone which makes it quite a challenge to show real-time values.
QlikView is for the end-user easy to use; a few clicks suffice to answer the question at hand.
QlikView has got a very intuitive approach of visualizations, both from a developer's point of view as well as the end-users. It makes complex data easy to understand with little prior knowledge of how reading graphs is required.
What needs improvement?
QlikView lacks the development aspects that its sister product QlikSense has got. It would be nice to also get the new graphs that are available in QlikSense in QlikView.
It would be nice if QlikView could be plugged in into the company's website or an online portal such as QlikSense is capable of. There are ways around but it takes enormous time to develop.
Certain features such as a cumulative result, as is possible in QlikSense, would be nice to have since it takes quite some time to get this right from a developer's point of view.
For how long have I used the solution?
I have been using QlikView for five years.
What do I think about the stability of the solution?
It is very robust.
What do I think about the scalability of the solution?
The scalability is quite good, QlikView is fairly versatile yet robust at the same time and can be applied on multiple levels
How are customer service and technical support?
Did not need any of this yet.
How was the initial setup?
Setup itself was fairly complex since our company battled with a legacy of dirty data and a lack of data literacy.
What about the implementation team?
Implementation happened through a vendor, and their expertise was/is top-notch.
What was our ROI?
No idea, I haven't made the calculations yet since there have been multiple system changes simultaneously and therefore difficult to determine what is the result of which improvement.
What's my experience with pricing, setup cost, and licensing?
The setup costs for QlikView are fair as are the yearly maintenance fees. The licensing becomes a bit more expensive and requires some planning for onboarding.
Which other solutions did I evaluate?
I don't know, I was not part of that process and not active within the company.
What other advice do I have?
Since Qlik is focussing more on QlikSense, it is recommendable to look into that direction than into QlikView.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Updated: December 2024
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