I think the most valuable feature is the possibility of working with all types of data and sources.
Analyst Control and Monitoring at a energy/utilities company with 501-1,000 employees
We now have all of the company's important information in one tool, so it's easier to analyze it.
What is most valuable?
How has it helped my organization?
Now, we have all the company´s important information gathered in one tool, so it´s easier to analyze it.
What needs improvement?
QlikView is really easy to use and it can help you manage different kinds of data, but licenses are expensive.
For how long have I used the solution?
I’ve been using QlikView since 2011.
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What was my experience with deployment of the solution?
We did not really encounter any deployment, stability or scalability issues.
How are customer service and support?
We have a good support here in Ecuador. In fact, we have an SLA with Grupo Novatech with specific times for technical support.
How was the initial setup?
The initial setup was straightforward. There was a small amount of data with few KPIs.
What about the implementation team?
We have an in-house team. They implement some dashboards. If there was a complication, we called Novatech.
What's my experience with pricing, setup cost, and licensing?
I think licences are expensive. I think QlikTech should work to develop a cheaper licence, only to visualize data through the internet access server.
Which other solutions did I evaluate?
I have not evaluated any different solution. I´ve always worked with QlikView since I´ve been at my company.
What other advice do I have?
I think QlikView is a good tool if your company is not big, because of the licence cost. If your company is big, it’s a good idea to have an in-house team for new implementation or for little changes, because technical support could be expensive.
I think QlikTech is working in the right path to improve the usability of QlikView with the new tool Qlik Sense.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Team Lead, Data Engineering at a retailer with 501-1,000 employees
Would be nice to see an improvement in server performance. Overall very intuitive to use.
What is most valuable?
Ease of use, visualization, intuitive, the Qlik method of ETL, Qlik Sense
How has it helped my organization?
Analysis in real time, predictive analytics, reporting
What needs improvement?
Server performance. Reloading of data sometimes weigh down the server's performance.
For how long have I used the solution?
1 year
What was my experience with deployment of the solution?
No issues with deployment.
What do I think about the stability of the solution?
Slight issues with stability.
What do I think about the scalability of the solution?
No issues with scalability.
How are customer service and technical support?
Customer Service:
8/10
Technical Support:8/10
Which solution did I use previously and why did I switch?
SAP BusinessObjects. Change in business requirements.
What about the implementation team?
Vendor - 7/10.
Which other solutions did I evaluate?
Yes. SAP BOBJ
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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QlikView
December 2024
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Partner at a tech company with 51-200 employees
It improves development productivity and allows self-help BI.
What is most valuable?
The ability to build models that allow business users to do their own what-if analysis on the correct data.
How has it helped my organization?
The business was previously using Crystal running on top of hardcoded SQL stored procedures and Qlikview. Qlikview improves development productivity and allows self-help BI.
What needs improvement?
I would like to see more ‘drag and drop’ functionality as, in my opinion, there is still too much coding required to join tables correctly.
For how long have I used the solution?
I have been using this solution for 18 months.
Which solution did I use previously and why did I switch?
As mentioned, we previously used Crystal as well as Oracle OBIEE and both are inflexible and time-consuming.
How was the initial setup?
Initial setup was very straightforward, plus the team had set up Qlikview previously.
What about the implementation team?
We used a vendor team for implementation and that’s probably the way to go first time around, but there must be a skills transfer.
What's my experience with pricing, setup cost, and licensing?
Qlikview are always willing to negotiate pricing, especially if you mention that you are evaluating Tableau as well.
What other advice do I have?
Don’t believe the sales talk that you don’t need a datamart or data warehouse to run Qlikview on top of. It can run against ERP data but then the queries get very complicated and cumbersome.
Disclosure: My company has a business relationship with this vendor other than being a customer: We have done joint BI and EIM projects together in the past.
IT Analyst at a government with 501-1,000 employees
There have been no stability issues and a restart can be automated on a virtual machine. It can be deprecated as it follows an older approach.
Valuable Features
The ability to customize it. This involves a bit of programming however and that can be an issue. For data visualization, it involves the end-user with self-service BI. It's ETL functions are powerful as well, but this is a bit of an old fashioned approach.
Improvements to My Organization
Annual Information from public sector following transparency laws are now publicized in an automated way. Previously, this task used to involve a lot of scripting development and data warehouse routines, such as ETL. Now all this is done using QlikView and raw data.
Room for Improvement
Actually, Qlik, has decided to move forward with a brand new product, Qlik Sense, so it seems that QlikView can be deprecated as it follows an older approach that pre-dates data visualization in data warehouse and BI.
Use of Solution
I've used it for the last two years.
Deployment Issues
The tool involves too much programming when compared to other tools. It has a development/delivery circle as any internal system development for test/production environment does.
Stability Issues
There have been no stability issues and a restart can be automated on a virtual machine.
Scalability Issues
The product eats all memory you give according to the number of accesses it gets, as the navigation is buffered for future queries. Ideally, the datasets must be summarized to the granularity that the public expects.
Customer Service and Technical Support
Customer Service:
9/10
Technical Support:9/10
Initial Setup
It was done with technical support, but I wouldn't classify it as complex.
Implementation Team
We used a vendor team who were 9/10.
ROI
This is not easy to measure, but senior management and the public are satisfied.
Pricing, Setup Cost and Licensing
It's aligned to the market, but document viewing and sharing constraints are a bit confused and intimidate. They have changed their approach for Qlik Sense.
Other Solutions Considered
All proof of concepts used trials and it's not easy to buy a specific product for the government, so the management decision was to apply to an on going acquisition process where the product was already chosen. Two other options were Tableau and Infogram.
Other Advice
Their competitors seem to be more up to date with features and technology. Check whether Qlik Sense is better for you, otherwise you may acquire a legacy tool.
This is a collage of some panels, in Portuguese. The data refers to Brazilian docking ports and loads by type of load, goods, and regions.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Assistant Manager - Solution Consulting at a consultancy with 1,001-5,000 employees
Real-time reporting is this product’s most valuable feature to me. The forecasting accuracy should be improved.
What is most valuable?
Real-time reporting is this product’s most valuable feature to me.
How has it helped my organization?
The decision-making process has been streamlined.
What needs improvement?
The forecasting accuracy should be improved.
For how long have I used the solution?
I have used QlikView for one year.
What was my experience with deployment of the solution?
I did not encounter any issues with deployment, stability or scalability.
How is customer service and technical support?
I rate Qlik’s technical support on the high side.
How was the initial setup?
Initial setup was straightforward.
What about the implementation team?
We did it in-house, which I prefer.
What other advice do I have?
It’s about each and every individual and organization.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Qlik Consultant at a consultancy with 51-200 employees
Good customization and language support
Pros and Cons
- "The language support is very good."
- "There is no automation or drag and drop functionality."
What is our primary use case?
We were using QlikView for reporting purposes.
What is most valuable?
The language support is very good. It understands more languages than other products.
The customization features are good.
What needs improvement?
The performance can be improved.
There is no automation or drag and drop functionality.
How are customer service and technical support?
I have not been in contact with technical support.
Which solution did I use previously and why did I switch?
I have heard of other reporting tools like Tableau but I do not have experience with them.
How was the initial setup?
When you are setting up QlikView, the first thing that you need to do is connect to the database. The length of time it takes depends on the size of the data. We found that for a million records, it will take between two and three minutes.
What other advice do I have?
This is a product that I definitely recommend.
I would rate this solution an eight out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer: Reseller
Beslutstödsutvecklare at a tech company with 51-200 employees
Data transforming with scripting and the associative model are valuable features.
Pros and Cons
- "Data transforming with scripting, and the associative model that lets users browse data in an easy way, are the most valuable features."
- "Error handling."
What is most valuable?
Data transforming with scripting, and the associative model that lets users browse data in an easy way, are the most valuable features.
How has it helped my organization?
Linking different sources of data in a way we could not do before has really helped decision-making regarding our production and focus.
What needs improvement?
- Error handling
For how long have I used the solution?
I have been using it 10+ years.
What was my experience with deployment of the solution?
We have not really encountered any deployment issues.
What do I think about the stability of the solution?
Sometimes when developing QV applications, I encounter almost unexplainable errors that causes QV to crash.
How is customer service and technical support?
Customer Service:
Customer service is very good.
Technical Support:Customer service is excellent.
What about the implementation team?
An in-house team implemented it.
What was our ROI?
- Better business
What's my experience with pricing, setup cost, and licensing?
To take a good look at needs and the alternatives.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
IT Specialist at a manufacturing company with 501-1,000 employees
We mainly use it for visualizations. Issues we experienced were due to issues with our server hardware.
What is most valuable?
- Integrated ETL
- In-memory data
- QlikView Management Console
- Front-end design.
How has it helped my organization?
Implemented some visualizations for:
- Orders Management
- Sales Dashboard
- Contribution Margin Dashboard
- Budget x Real Expenses Management
So now we have better control in some areas, like Sales, Logistics and Financials.
Sales, Marketing, Internal Controls, Factory, HR, Logistics, etc. all still have room for improvement.
For how long have I used the solution?
Over two years.
What was my experience with deployment of the solution?
No.
What do I think about the stability of the solution?
Yes, because at the beginning I didn't have the appropriate hardware in our servers. After an upgrade, there were no problems at all.
What do I think about the scalability of the solution?
Upgrading server hardware.
How are customer service and technical support?
Customer Service:
9/10.
Technical Support:8/10.
Which solution did I use previously and why did I switch?
No previous solution used.
How was the initial setup?
It was complex because we didn't have the correct person (resource) to build the right queries. We then got someone with the right competency and things have been going well.
What about the implementation team?
In-house one.
What other advice do I have?
Not too many developers available in our market (Brazil).
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Updated: December 2024
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Helpful because specific to server performance.