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it_user6327 - PeerSpot reviewer
Industry Analyst with 51-200 employees
Vendor
The future of BI in two words

Disclosure: I am an industry analyst focused on self-service business intelligence and data analysts. QlikView and Tableau user. Current clients include QlikView, Spotfire, and Tableau.

What’s the future of BI? Last fall, one sharp source of mine answered, “Two words: Tableau and QlikView. You didn’t hear it here.”

Those are startling words coming from that source, a well-regarded BI consultant known for big-name clients and their big deployments.

At about the same time, a column of mine appeared in Information Management titled “Don’t call it BI” — in which I mentioned Tableau and a few smaller tools. A reader emailed, “You should also become familiar with QlikView.”

My many Tableau-using friends say QlikView is hardly worth a look. Poor visualization! Control panels! Scripting! “It’s so — yesterday,” one emails.

It’s “yesterday” to some yet it’s the future to others. It’s time for a look.

Both Tableau and QlikView promise the same magic: Listen to one pitch and you might think that you’re listening to the other. Each sets itself up against traditional, big-iron BI. Each claims to empower business users by giving them all the data and control they need for free discovery. Each is easy to use. Go inside each tent, though, and you see how different they are.

Metaphorically speaking, Tableau is West Coast. It’s built for discovery by the individual. Just show up and ride on the breeze, the demos seem to say, free as a seed fairy on a meadow. The inevitable mistakes of discovery are quickly undone and forgotten. Create the most dazzling visualizations — “vizzes” — thanks to built-in best practices that nudge you toward beauty and punch.

One of the most attractive aspects is users’ effervescence. They seem to be riding on the wind and solving business problems all at once. Their rapture sweeps me away every time I’m near it.

If Tableau is West Coast, QlikView is East Coast. Its community is bigger, the third-party add-ons are more plentiful, support seems more available, and overall workflow feels more structured. It too is built for discovery, but it’s discovery rooted in community. The “associative experience” reveals relevant data, and you can create your own views and in quick succession ask any questions, anticipated or not. But unless you’re working alone, someone else probably defined the data and its structure for you. This is QlikView’s counterpart to Tableau’s meadow, though it’s more like a manicured garden than Tableau’s unfenced field of daisies.

QlikView’s boundaries may be more apparent than Tableau’s, but I suspect that there’s at least as much power there. I just haven’t yet been able to judge it for myself well enough.

The trouble for me is that I’ve used it alone, as if stuck in a remote cabin. Though even Thoreau might have liked the “associative experience,” QlikView really comes alive only when you link to others.

As in Tableau, any QlikView user can create or modify a workspace, a document linked to one or more sets of data with any number of displays. Unlike Tableau, QlikView isn’t so finicky about data; for one thing, linking to Excel spreadsheets is easier.

I can’t speak with assurance just yet on the differences between QlikView and Tableau Server — more on that later — though I think I see a QlikView edge there.

One other advantage for QlikView is clear: built-in collaboration. True, Tableau workbooks can be passed around in a variety of ways forever. But as with our atomized life on the West Coast, such a community would be for me, the hypothetical manager of a group, too loose for comfort.

Tableau users will shudder, as if about to be extradited back to Maine. “Great, central authority all over again,” they would say. Yet when I imagine myself managing a group, I would feel disabled without a tight, integrated social structure.

“It’s the soft stuff that matters,” TechTarget research director Wayne Eckerson likes to say. Such stuff is what interests me more than anything: Who are these people and how did they choose what they did?

Have most Qlik or Tableau users chosen their tool the way most of us choose spouses, religion, and politics — guided by our relationships? How many software shoppers qualified their candidates with lists of requirements and features and followed through based on evidence? Did they do what a veteran sales person at a large BI vendor sees?: “They gather requirements, they issue RFPs, they visit trade shows, they talk to vendors, and ultimately they pick one because they like its color.”

I think it’s usually about “color,” color being the cover story for something most people can’t quite describe. For now, though, I’m happy to say that at least my first question has been answered: Yes, QlikView belonged on that list in “Don’t call it BI.”

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user422718 - PeerSpot reviewer
Business Intelligence Consultant at a tech services company with 501-1,000 employees
Consultant
You can use it to look at large data volumes without straining the database or waiting a long time for data discovery.

What is most valuable?

  • Integration capabilities
  • Speed
  • Amount of data that can be accessed within in a few clicks

Working in the IT environment gets challenging especially when you have multiple sources of data that you need to combine. QlikView makes this really easy and simple to do, because QlikView has its own ETL modeler built into it. Having an all-in-one tool is quite an advantage.

How has it helped my organization?

QlikView has made it possible to look at large data volumes without having the drawback of strain on the database and waiting long periods for data discovery. QlikView has also helped people switch over from reporting to do more analysis and data discovery. QlikView has also helped serve as an alternative to Excel reports.

What needs improvement?

This is really an awesome product, but there is room for improvement regarding the visual aspect (this has been sorted out in their new product – Qlik Sense). Some features are a bit tedious to achieve results, especially for new users and people who have not had training or experience in using the product.

For how long have I used the solution?

I have used it for four years.

What was my experience with deployment of the solution?

I have not encountered any deployment, stability or scalability issues.

How is customer service and technical support?

I rate the level of customer service and technical support 9/10.

How was the initial setup?

Initial setup was straightforward. I would recommend getting someone from Qlik to advise or do the initial setup to eliminate any issues.

What about the implementation team?

Get Qlik to do the initial setup.

Which other solutions did I evaluate?

I also looked at Tableau, Sisense, and SAP BusinessObjects. Tableau is a good tool, but has a few drawbacks when your data source is not in the correct format. BusinessObjects is a bit old school (reporting) and SAP HANA is costly to implement. BusinessObjects is also costly and requires a lot of work in the data and business layer.

What other advice do I have?

Determine what you require and get the tool that suits your need the best. Compare products and if you decide to go with Qlik, I personally prefer Qlik Sense. Again, this depends on your business need.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
QlikView
December 2024
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PeerSpot user
Business Analyst at a manufacturing company with 5,001-10,000 employees
Vendor
There's no need for any other tools, as ETL/scripting and visualisation are built right into one tool.

Valuable Features:

Strong visual capabilities, drill down function and data browsing. No need for any other tools, ETL/ scripting and visualisation built right into one tool.

Improvements to My Organization:

  • Ability to monitor progression towards certain deadlines and preset thresholds.
  • Ability to browse through the data by selections to quickly answer questions.
  • Easily export to excel or print for external use.

Room for Improvement:

While Qlik and their products are very intuitive and a pleasure to use as a developer of the dashboards and poweruser, many of my colleagues and stakeholders of information are used to static (paper) reports. This often leads to producing tables and graphs that are 'pinned down' (set analysis) to reduce the flexibility of the representations and the dashboards as a whole. (Qlik presents this as a core strength of their products.) 

Often this makes the formulas for these expressions and dimensions very complex. Of course you could argue that the users would have to 'mature' to use this new, more flexible, way of information. But it would be a great improvement for the Qlik products if it were able to easily 'lock' graphs without extensive coding.

Use of Solution:

Over 5 years

Scalability Issues:

Due to in memory technology, when datasets get really huge, rendering of graphs can take some time or even return out of memory.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user448773 - PeerSpot reviewer
it_user448773Business Analyst at a manufacturing company with 5,001-10,000 employees
Vendor

QlikView is a great BI product. You do not need any other tools to get your information from your systems (even with addition of extra data sources) into nice graphical representations.
Even though QlikView has printing capabilities and you are able to create reports, this is not the best tool to create static reports. The core strength lies in the ability to browse through the information in the dashboard and have many questions answered within 5 minutes.

Decision Support Manager at a educational organization with 501-1,000 employees
Real User
It allows us to create easily accessible what-if scenarios for decision making.

What is most valuable?

I use QlikView to combine data from different sources in the absence of an EDW and build our analytical dashboards.

How has it helped my organization?

It allowed us to improve our analytical abilities, and KPI and data presentation, in addition to creating easily accessible what-if scenarios for decision making.

What needs improvement?

The security features in QlikView are not yet mature: very complex to define permissions in a dashboard (based on data/sheets).

For how long have I used the solution?

We have been using QlikView for the past five years.

What was my experience with deployment of the solution?

QlikView relies heavily on memory. It requires good servers and continuous upgrades and maintenance for sustaining good performance.

How are customer service and technical support?

Technical support is good.

Which solution did I use previously and why did I switch?

Most solutions like SAS, Tableau and others require a fully-fledged data warehouse (EDW), and IT support and intervention at all times for creating dashboards. QlikView is flexible and allows users to create their own reports in a relatively short time.

How was the initial setup?

The initial setup was supported by the company and was not very complex.

What's my experience with pricing, setup cost, and licensing?

Licensing in QlikView is a bit expensive.

What other advice do I have?

I would recommend the QlikView tool for its flexibility and good data visualization and presentation.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user416430 - PeerSpot reviewer
Business Intelligence Consultant at a computer software company with 51-200 employees
Vendor
After deployment, clients are able to explore and maintain it without any further charges for the software itself. It requires experienced users to help with development.

Valuable Features

The data model and the visualization are the most valuable features of the product. The data model helps my organization to recognize and identify the problem of our clients’ data. The visualization helps us to deploy an easy-to-understand solution to the client and they are able to explore the data by themselves.

Improvements to My Organization

We actually help the client to deploy and design the solution. It helps us to understand their problems better and provide a more intuitive solution. Plus, after the deployment, the client is able to explore and maintain the application without any further charges on the software itself.

Room for Improvement

The visualization charts. I believe they are working on that because Qlik Sense has released a few versions in which the charts are a lot better than QlikView.

And the interface. QlikView is mainly defined as a guided analytics tool, which requires experienced users to help with the development. In the future, it should move forward on self-service (the core value of Qlik Sense), which is the trend on the business intelligence development. So I think they will have some big changes coming.

Use of Solution

I have been using for about one year.

Deployment Issues

I haven’t come across any fatal issues with deployment, stability or scalability so far. However, as the data volume increased, the skills of optimizing the tool need to be more advanced.

Customer Service and Technical Support

Technical support are quite helpful. We are a Qlik partner and they are willing to help out with issues. Sometimes, they ask for feedback when a new version is released.

Initial Setup

It’s straightforward and very detailed documentation is available; just follow the instruction prompts when you install the software.

Other Solutions Considered

I also tried Tableau. I believe they are targeting a different market, if you compare Tableau with QlikView. The better comparison will be Tableau to Qlik Sense, which is beyond the scope of this review. The reason we selected QlikView is its relatively comprehensive functionality.

Disclosure: My company has a business relationship with this vendor other than being a customer: My company is a Qlik Partner in Hong Kong.
PeerSpot user
PeerSpot user
Senior Business Analyst at a logistics company with 1,001-5,000 employees
Vendor
It runs in-memory so you can increase the speed by increasing RAM, depending on your budget.

What is most valuable?

  • Intuitive data insights and standard reporting.
  • It runs in-memory so you can increase the speed by increasing RAM, depending on your budget.
  • It has its own ETL tool, QlikView Connector.

How has it helped my organization?

It gives intuitive data insights to improve and optimize our global supply chain (help drive and build strategy to improve on-time delivery, reduce quality and damage returns, etc.), with a few simple clicks to drill down to the details (down to the SKU level and call centre conversation details with customers). The dashboard gives management a holistic picture on our important KPIs.

What needs improvement?

  • Enhance predictive analytics and big data; this is the future trend.
  • Simpler, cleaner charts and visualization (easier user acceptance)
  • Formatting and repositioning the menu/charts takes a bit long. It does not have drag-and-drop capability like Tableau does.

For how long have I used the solution?

I have been using QlikView for 2.5 years.

What was my experience with deployment of the solution?

There’s no version control, which means you can't roll back to earlier versions once overwritten/published.

How are customer service and technical support?

I rate technical support 6/10.

Which solution did I use previously and why did I switch?

I also evaluated MS BI and tableau. Compared with MS BI, I find Tableau and QlikView have stronger visualization; intuitive data insights; less development lead time - MS BI requires creating OLAP cubes, which takes more time; clearer and simpler charts; and intuitive data mapping/insights.

How was the initial setup?

Initial setup was straightforward.

What about the implementation team?

We implemented it in-house. QlikView is running in memory, so it depends on your organization to achieve the balance between cost of server RAM and performance. Besides, the data quality and accuracy is very important, no matter what powerful visualization tools are used.

What was our ROI?

Tableau seems to have easier user acceptance than QlikView because of the simpler charts and big data integration, increasing the possibility of helping an organization transform from reactive analysis to predictive analysis.

What's my experience with pricing, setup cost, and licensing?

Server versions are not cheap and pretty similar for both Tableau and QlikView in terms of price. I don't see a big difference; it really depends on your organization's need.

What other advice do I have?

If you have more developers/technical people and want to do more standard reporting without Hadoop, go for QlikView; if you have more business users with some SQL knowledge and would like to do predictive analytics, and integration with big data platform Hadoop, go for Tableau.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
PeerSpot user
IT Manager / Specialist at a insurance company with 501-1,000 employees
Vendor
We use it to track information on service desk tickets and SLAs.

What is most valuable?

The most valuable feature is its flexibility to develop dynamic analysis, gathering information from different sources, such as spreadsheet, database and internet.

How has it helped my organization?

With QlikView, my organization is able to track information related to service desk tickets and SLAs. This information helps us find the bottlenecks and fix them.

What needs improvement?

Reports module should be improved to make it user-friendly and easy to develop reports.

For how long have I used the solution?

I have used it for eight years.

What was my experience with deployment of the solution?

I did not encounter any issues with deployment, stability or scalability.

How are customer service and technical support?

I rate technical support 8/10.

Which solution did I use previously and why did I switch?

We used to have IBM Cognos, but we decided to go for QlikView because of the flexibility and the short time to develop and delivery analysis.

How was the initial setup?

Initial setup had medium complexity due to different data sources and integrations.

What about the implementation team?

We developed it in-house. The advice I would give is to get the business user (internal client) as close as possible and in parallel for any doubts and questions about the tool. Visit QlikView forums We have a lot of useful information on it.

What's my experience with pricing, setup cost, and licensing?

Proper planning is the key for choosing the right license for the right user. Know your internal clients and their ability to do/create analysis.

What other advice do I have?

It's s one of the best solutions for short-time deliveries.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
PeerSpot user
BI Consultant at a financial services firm with 10,001+ employees
Vendor
The most valuable features of the product are its in-memory and ETL capabilities, especially the set analysis function.

What is most valuable?

The most valuable features of the product are its in-memory and ETL capabilities, especially the set analysis function.

How has it helped my organization?

We developed in a couple of days an application based on a timesheet application, in order to have a real-time vision of what we do in IT service. Before, there wasn't any system except some Excel manual spreadsheets.

We developed a QlikView prototype based on sales data to give easy and visual access to the data. It took minutes to be loaded, compared to the existing system of traditional cubes that required hours to be loaded... to give what? Reports without any interactivity.

What needs improvement?

QlikView should improve its front-end design and import the Qlik Sense design within.

For how long have I used the solution?

I have been using it for two years.

What was my experience with deployment of the solution?

We used the Nprinting extension. A great toot to create PDF reports, etc... However, the tool is not stable; installation was difficult before being able to use it.

How are customer service and technical support?

I rate the level of customer service and technical support 8/10, efficient.

Which solution did I use previously and why did I switch?

I previously used IBM Cognos, Tableau, MS, SAP BO... Personally, QlikView is the best when you talk about fast delivery and visualisation.

How was the initial setup?

Initial setup was straightforward: half a day and your QlikView server is up and running.

What about the implementation team?

I implemented it in-house, but I had QlikView experience.

What was our ROI?

QlikView is like a race boat, compared to other vendors who are king of Queen Elizabeth. ROI is never easy to measure but at the very least, you will definitely deliver something with added value to your customers within weeks.

What other advice do I have?

Consider the ETL capabilites of the tool, not only the visualisation. And, of course, the performance!

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
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Download our free QlikView Report and get advice and tips from experienced pros sharing their opinions.
Updated: December 2024
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Buyer's Guide
Download our free QlikView Report and get advice and tips from experienced pros sharing their opinions.