VP of IT at a manufacturing company with 1,001-5,000 employees
Our support has been excellent, but is provided by a 3rd party consultant group
What is most valuable?
Ability to quickly deploy dashboards with multiple data sources.
How has it helped my organization?
We have enable a user self service reporting capability support minimally by IT for linking and sourcing of data.
What needs improvement?
Map capability without add ins and extra cost.
For how long have I used the solution?
We have used this product for about 2 years
Buyer's Guide
QlikView
October 2024
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814,649 professionals have used our research since 2012.
What do I think about the scalability of the solution?
No, product has proven to be scalable. You need to consider at least mid term scale before deciding which license types to purchase, I would recommend Server versions with session cals, vs. Document cals.
How are customer service and support?
Our support has been excellent, but is provided by a 3rd party consultant group.
Which solution did I use previously and why did I switch?
No we did not have a dashboarding tool other than using MS Products such as Excel.
What about the implementation team?
We used a combination of both internal and external resources. We used DI Squared, they have been excellent to work with and have more than adequate capabilities and expertise.
What other advice do I have?
Go for it. I might consider waiting for latest release version to come out before comparing other products. There may be some excellent additions to functionality. Plan out your environment, plan out the data modeling process. Spend time on governance of the processes that support the user self service capabilities. Although end users can use the product easily, they may need help with data procurement. Think about security of your data before turning everyone loose.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
VP of IT at a manufacturing company with 1,001-5,000 employees
Flexible, quick access, but need to spend time designing the Data Warehouse.
Valuable Features:
Flexible, quick access by end users, can promote user self service reporting
Room for Improvement:
Still need to spend time designing the Data Warehouse behind this tool to facilitate user self service model.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
QlikView can be used with or without data warehousing. This is enabled by the fact that this BI tool stores data in memory rather than disks. This in turn facilitates the rate of accessing the stored data. The fact that there exists various memory capacities allow data of different sizes to be stored while QlikView is in use.
Buyer's Guide
QlikView
October 2024
Learn what your peers think about QlikView. Get advice and tips from experienced pros sharing their opinions. Updated: October 2024.
814,649 professionals have used our research since 2012.
Database Specialist at Zwarthoed IT Solutions
Provides good functionality and a range of reporting to customers
Pros and Cons
- "Easy to analyze data by click-through."
- "The user interface is old."
What is our primary use case?
Our primary use case of this solution is to provide reporting to our customers. The company works with online solutions for marketing so the customer gets insights about the response to email components and things like that. I'm a freelance database specialist and the company is a customer of QlikView.
How has it helped my organization?
This is a tool with a lot of functionality to provide any kind of reporting to customers, it has a range of solutions. Although some customers would like to use different tools QlikView is what they're used to using.
What is most valuable?
The most valuable feature for me is probably the ease with which you can analyze data by click-through.
What needs improvement?
The user interface of QlikView is old. The provider built a new tool called Qlik Sense. So Qlik Sense is basically the offspring of QlikView. Somehow both are still supported and they've developed new versions for both of these tools but Qlik Sense is basically the restyled version of QlikView. There's a lot of discussion about some features which are difficult to use including the user interface, all look and feel aspects, but I think that will be in the new version. What they could provide is a migration path to Qlik Sense. It's very difficult to do that automatically because it always requires you to check and change some new port. I haven't researched it but I believe that's the case.
For how long have I used the solution?
I've been using this solution for around six years.
What do I think about the stability of the solution?
The solution is stable but you need to tweak it once you set it up. The big issue with it is that it's a BI tool, so it's memory intensive and for some calculations also CPU intensive. It means that when it hits its maximum in terms of the resources available it starts to shut down.
What do I think about the scalability of the solution?
The solution is scalable but you really have to keep in mind that it's configurable in application so that if you reach the maximum, you know you need to act on that. Otherwise strange things will start to happen. We had that issue one time, we added more memory and since then we haven't had any issues.
How are customer service and technical support?
We have an intermediate company which we bought a license from and it provides us with support. Usually they're not very helpful. Either we find the answer more quickly ourselves, or if we can't find the answer, they usually also can't find the answer. So they have to forward it to the QlikView support. I think it's a waste of money.
How was the initial setup?
The deployment on premises is quite complicated. I did it myself but my predecessor neglected to make proper documentation about installation and the solution requires a lot of components on different servers that talk to each other and you need to set firewall settings and things like that. It's quite a big application. They could improve on that and they probably did that with Qlik Sense. There's a lot of manual stuff required which is not really necessary.
We have about 30 users in the company who are really customers. They access the reporting through a web console which sees it in the mail and some of them are external users who developed on the application. My role is more the maintenance of the application itself. I'm the one who installed it and updates the system. It's difficult to know whether our usage will be increased. This is a difficult year for everyone. If a company has to cut its budget, one of the first things to go is usually marketing.
What other advice do I have?
It's a very good product but I would recommend going for Qlik Sense because it has a better future, given that it's basically the new version of QlikView.
I would rate this solution an eight out of 10.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Technical Lead at a tech services company with 1,001-5,000 employees
The initial setup is not very complex. You can do a lot in the back end which is not possible in the other solutions.
Pros and Cons
- "The initial setup is not very complex."
- "You can do a lot of things on the back end which are not possible in the other solutions on the market."
- "The pricing is high."
- "It needs work with visualization."
- "Needs improvement with UI transparency."
What is our primary use case?
So the primary use case of QlikView, I have worked with financial maintenence.
What is most valuable?
You can do a lot of things at the back end which are not possible in the other solutions in the market.
What needs improvement?
Tools that can be improved are:
- Visualization charts
- Pricing
- UI transparency
For how long have I used the solution?
One to three years.
What do I think about the stability of the solution?
The Qlikview is quite stable in comparison to other solutions.
What do I think about the scalability of the solution?
It is a very good scalable solution.
How are customer service and technical support?
The tech support is strong. The logs of the documents are helpful.
Which solution did I use previously and why did I switch?
I have some prior experience with Power BI and Qlik Sense.
How was the initial setup?
The initial setup is not very complex, it is on a moderate level. If others compare it to other BI tools, they may find it complex. But it was not a problem for us.
What's my experience with pricing, setup cost, and licensing?
The pricing is too high compared to the other solutions on the market.
Which other solutions did I evaluate?
There are features of QlikView that are not available with Power BI or Tableau. There are activities on the back end that work better in QlikView.
What other advice do I have?
You can do a lot of things at the back end that you cannot do with other competitive solutions.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Project Manager at a local government with 1,001-5,000 employees
Review of QlikView
After seven years with this product, our number of new reports each year is still trending up, and the number of users is trending up. QlikView is helping us to uncover and address report/analysis needs that we never knew existed before.
QlikView was a great solution for us based on our requirements: small business size (1200 users, mostly blue collar); no requirement for data warehouse, ability to do ETL within the load script (that's what eliminated Tableau for us); ability to to share interactive reports readily between users; and most important: optimized user experience, including easy to learn/use and short development cycles. We also needed integration with ESRI GIS which is (finally!) coming this year with a functional extension. As other departments come on (we are one department in a large-ish City) I think we will be able to manage the enterprise deployment through expression repositories, change management tools, and following other best practices. Our business users love it.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Data Analyst at a financial services firm with 501-1,000 employees
I like the connectivity integration options and load script engine.
What is most valuable?
- Load script engine (or "ETL" ability)
- Connectivity integration options
- Data visualizations / dashboarding
How has it helped my organization?
As a start-up, projects need to move fast and this product has enabled us to have data solutions ready when the business needs it.
What needs improvement?
- Better compatibility with Qlik Sense
- Better support for non-Microsoft platforms
- SFTP support in the load script
- More built-in connectors
For how long have I used the solution?
I have used it for three years.
What was my experience with deployment of the solution?
We wanted to upgrade to version 12 but had two models that were not reloading as expected and had to revert.
How are customer service and technical support?
Technical support is good.
Which solution did I use previously and why did I switch?
We chose this product because we needed to connect to the source system and report directly from it.
It was already established when I started.
How was the initial setup?
Initial setup was straight forward. The only challenge is maintaining a custom user directory by hand, because of a lack of Active Directory in the organization.
What about the implementation team?
Now we do everything in house. At the very beginning, before I started, we had vendor support.
What was our ROI?
ROI is tricky to measure but I'll give some examples:
- Finance can now do month-end statements in one day instead of seven.
- We can determine if a new product in a new market will be profitable within weeks of launching a pilot.
- Engineering is free from having to run database queries to answer business questions.
What other advice do I have?
You need at least as much RAM on your server as the largest database table you will read, and it can't be a virtual installation.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Sales Engineer at a tech consulting company with 11-50 employees
It provided previously unknown intelligence. Cost and performance issues were too great to overcome.
What is most valuable?
I would say the most valuable part was the ease of use.
How has it helped my organization?
This product gave us intelligence on our business which was previously unknown.
What needs improvement?
I would like to see the price reduced and the speed to be much, much better.
For how long have I used the solution?
I used this solution for approximately two years.
What was my experience with deployment of the solution?
I did not encounter any deployment, stability or scalability issues.
Which solution did I use previously and why did I switch?
This product was in place when I joined the company. I did not take part in the decision of this solution.
What about the implementation team?
This was an in-house implementation. We had the technical resources available to install it.
What was our ROI?
Although we were able to gain insight into our organization, the pricing and performance of the system were too great to overcome.
What other advice do I have?
Since we stopped using it, there might have been some improvements to the speed of the reports and also to the pricing structure. At the time I was using this software, there were several comparable solutions at a fraction of the cost. The other solutions also performed better with less resources.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
CEO with 51-200 employees
More than just a pretty face, there is some truly innovative, and very useful technology on offer here
QlikView has more than just a pretty face, there is some truly innovative, and very useful technology on offer here. The company talks of maintaining associations between data, and this facilitates a much more flexible approach to data exploration and visualization. In practice what this means is that users can search available data resources with the knowledge that any relevant items will be retrieved, no matter how disjoint the origins of the various data items. In a way it is almost a merging of enterprise search with BI – something I talked about several years ago. The QlikView Business Discovery Platform provides an enterprise wide solution to the need for information. It embraces IT (instead of alienating it), business users and analysts. This is comprised of three main components – the QlikView Server, QlikView Publisher and QlikView Desktop.
- QlikView Desktop is where the associations between data items are established and where the user interface is laid out for QlikView Apps. An SQL like scripting language is used to create associations for use by business users and analysts.
- QlikView Server is the engine of the architecture where in-memory processing takes place and where issues such as security are addressed. It also handles communication with clients (web browsers, mobile or desktop) and includes a web server, although Microsoft IIS can also be used.
- QlikView Publisher loads data from the various defined data sources and distributes documents to the QlickView Server(s) for consumption by users.
Because the users generate their own reports and visualizations IT is left to get on with addressing the infrastructure issues associated with BI, including security, capacity, governance and systems management. The analyst typically uses QlikView Desktop to create the data models users will need. Meanwhile business users are presented with an environment where the data can be viewed as a unified whole, where a rich visualization environment is provided and where needed, QlikView supports extensive collaboration features.
QlikView has clearly thought the whole thing out both conceptually and practically. The net result is that every function in the organization should get what it wants. This is a different, and potentially much more productive, approach to BI. The capability does not extend to data mining or other forms of analytics, and it doesn’t pretend to. The scripting language provides ample means to create highly bespoke solutions to individual organization needs, and as a BI tool it should not run into any dead-ends. QlikView is certainly worthy of serious consideration.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Updated: October 2024
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