Our environment uses both on-premises containers and cloud-hosted applications. The majority of our applications reside in the cloud, and for those, we conduct vulnerability scans using Qualys TotalCloud.
Senior Information Security Engineer at a consultancy with 10,001+ employees
Performs well and provides great visibility into our assets
Pros and Cons
- "The most valuable feature of Qualys TotalCloud is the visibility it provides."
- "The most valuable feature of Qualys TotalCloud is the visibility it provides."
- "I would appreciate additional integration options to connect Qualys TotalCloud with our other vulnerability management tools."
- "I would appreciate additional integration options to connect Qualys TotalCloud with our other vulnerability management tools."
What is our primary use case?
How has it helped my organization?
Qualys TotalCloud offers clear explanations of identified vulnerabilities, aiding security and project teams in understanding and remediation. These user-friendly descriptions bridge the knowledge gap by providing essential context for those unfamiliar with security concepts. With a centralized dashboard, teams can readily access vulnerability details and take direct action to address them, streamlining the remediation process.
As a large organization, we've been using Qualys TotalCloud for a year. While it takes time to detect all containerized assets fully, we're gradually gaining comprehensive visibility within a single platform.
Qualys TotalCloud offers a unified platform for vulnerability and threat assessment across both Infrastructure as a Service and Software as a Service environment. Currently, our team utilizes IaaS, while a separate team manages SaaS. Qualys TotalCloud allows us to assess all software used within our infrastructure and categorize it based on the risk level of white, gray, or black. Whitelisted software poses no risk, while graylisted software may require remediation or controls, such as Data Loss Prevention or Anti-Virus, to mitigate potential risks. Blacklisted software is prohibited. This tool also helps identify unauthorized software, enabling us to remove it from our network and enhance overall security.
Qualys TotalCloud provides real-time risk assessment, including a TruRisk score that helps prioritize remediation efforts.
Qualys provides the TruRisk score, which we use to prioritize remediation efforts within our Service Level Agreement. We've collaborated with Qualys to develop a customized formula that considers whether a vulnerability is public-facing, resulting in adjusted risk scores. Any vulnerability that cannot be remediated within the SLA will be isolated from the network.
TruRisk helps identify a range of risks, but the public-facing application is a primary concern. Attackers often target this area by running scans and attempting to exploit vulnerabilities on the application or infrastructure side. To address this, we have a separate process based on the TruRisk score, which allows us to remediate all high-risk issues. While some vulnerabilities may appear to be a medium risk to us, they may pose a higher risk to the application or machine. TruRisk helps us identify and prioritize these discrepancies, enabling us to focus our efforts effectively.
Our infrastructure, encompassing over 300,000 machines, previously generated millions of vulnerabilities. However, by implementing the TruRisk score, we have successfully reduced these vulnerabilities to the thousands.
What is most valuable?
The most valuable feature of Qualys TotalCloud is the visibility it provides. We now have insight into previously unseen container vulnerabilities, allowing us to identify and address most emerging issues.
What needs improvement?
We are currently using a variety of tools and are working to consolidate them into a single platform. We are exploring options to integrate these tools with Qualys, our primary security and compliance tool, to centralize risk assessment and reporting. For example, while we use Qualys for vulnerability scanning and compliance assessments, we also utilize separate tools for web application scans and some SaaS application reviews. Our goal is to integrate all these functions into Qualys, creating a single dashboard for comprehensive security monitoring and management. I would appreciate additional integration options to connect Qualys TotalCloud with our other vulnerability management tools.
Buyer's Guide
Qualys TotalCloud
February 2025
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Learn what your peers think about Qualys TotalCloud. Get advice and tips from experienced pros sharing their opinions. Updated: February 2025.
838,713 professionals have used our research since 2012.
For how long have I used the solution?
I have been using Qualys TotalCloud for one year.
What do I think about the stability of the solution?
I would rate the stability of Qualys TotalCloud nine out of ten. We have not encountered any lagging or crashing from the tool.
What do I think about the scalability of the solution?
Qualys TotalCloud is scalable.
How are customer service and support?
I contacted Qualys technical support when we encountered scanning issues. They helped work to resolve our issues promptly.
How would you rate customer service and support?
Positive
What other advice do I have?
I rate Qualys TotalCloud nine out of ten.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
Last updated: Dec 23, 2024
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Senior Information Security Analyst at a tech vendor with 5,001-10,000 employees
Enhanced security with automated scans and efficient risk management
Pros and Cons
- "Qualys TotalCloud's most valuable features are its cloud security posture management, Kubernetes, and container security capabilities."
- "Qualys TotalCloud provides a single, prioritized view based on requirements such as identifying the most vulnerable assets and calculating the average time to remediate vulnerabilities."
- "We would like to see Windows-based sensors available in Qualys, as this would make the platform more versatile and support a broader range of environments."
- "A feature improvement could be the inclusion of Windows OS support for container security, as it is currently only supported for Linux."
What is our primary use case?
Our organization utilizes a multi-cloud environment primarily consisting of AWS and Azure, with limited GCP instances. To meet audit, compliance, and monthly scanning requirements, we employ Qualys TotalCloud. This involves deploying Qualys cloud agents and conducting regular scans of containerized environments, including registry-based scanning, Linux modules, and Docker instances. These scans may be triggered by ad-hoc requests, audit requirements, or compliance obligations.
How has it helped my organization?
Qualys TotalCloud offers comprehensive explanations and remediation steps for identified issues. Although it includes the FAST management module with built-in remediation capabilities, our organization hasn't subscribed to it, as the standard solution already provides adequate remediation guidance.
We realized the benefits of Qualys TotalCloud within three weeks, once we gained full visibility. The platform offers various features beyond a single module, including Security Assessment Questionnaires, reporting, and asset management. Integrating these features into our daily workflow, alongside other web application modules and the VMDR, took some time. We dedicated one to two hours daily to TotalCloud, and it took approximately two weeks to become proficient with the navigation and delivery methods within this cloud security module of the Qualys platform.
Qualys TotalCloud offers a comprehensive vulnerability and threat assessment through unified scanning and reporting. While we conduct the scans and generate reports, regular customer feedback is crucial as they analyze the raw data, except for critical cases where we intervene due to workload constraints. Customers have reported a positive experience with the report's readability and level of detail, comparing favorably to others they use. Furthermore, Qualys's extensive knowledge base ensures thorough vulnerability identification across VMs and infrastructure with 99.9 percent accuracy. In my five years of experience, only one or two issues arose, unrelated to TotalCloud specifically.
Qualys TotalCloud provides a single, prioritized view based on requirements such as identifying the most vulnerable assets and calculating the average time to remediate vulnerabilities. It also offers insights into organizational risk scores and utilizes a TrueRisk scoring system to assess and prioritize vulnerabilities effectively.
We've had extensive discussions internally about Qualys' TrueRisk formula, which calculates risk by considering the vulnerability's CVE, CVSS score, asset risk rating, exploitability, and code maturity. While we can see the sources for this information in the details tab, we haven't found any discrepancies in their scoring over the past year. Therefore, we consider Qualys' TrueRisk score reliable and use it to prioritize ticketing in ServiceNow, automatically assigning high and critical tickets for scores above 80 and 90. We trust Qualys as a source of truth, with over 95 percent confidence in their accuracy, and expect this to increase as the product matures.
Qualys TotalCloud TrueRisk has significantly improved our organization's security posture by providing automated and scheduled scans. It has also offered us a clearer understanding of our infrastructure, enabling us to prioritize our time more effectively. The platform's automation and API integrations have reduced the manual effort required for monitoring, leading to a more efficient audit and compliance management process. Additionally, the integration feature with Power BI and other tools enables us to visualize data more accurately, which we find unique and valuable.
What is most valuable?
Qualys TotalCloud's most valuable features are its cloud security posture management, Kubernetes, and container security capabilities. The platform's cloud-native, zero-touch infrastructure enables complete automation and API integration, minimizing manual intervention and allowing for efficient resource allocation. This automation frees up time for in-depth infrastructure analysis and improvement. Additionally, integrating Qualys with Power BI through a custom feature provides comprehensive, automated dashboards for enhanced data visualization and analysis, a rare implementation even among large organizations. TotalCloud centralizes all applications, including virtualization, into a single platform. The customizable dashboards within TotalCloud, similar to those in Qualys VMDR, offer further flexibility and insight.
What needs improvement?
A feature improvement could be the inclusion of Windows OS support for container security, as it is currently only supported for Linux. We would like to see Windows-based sensors available in Qualys, as this would make the platform more versatile and support a broader range of environments.
For how long have I used the solution?
I have been using Qualys TotalCloud for over one and a half years.
What do I think about the stability of the solution?
I have not experienced any stability issues with Qualys TotalCloud. There have been no crashes or lags, and the experience has been smooth and reliable.
What do I think about the scalability of the solution?
As our current deployment is small-scale, we have not faced any scalability issues. We plan to expand our deployment and believe the solution will scale well.
How are customer service and support?
I have contacted Qualys support on several occasions and found their quality to be commendable. They provide helpful documentation and proactively engage in follow-up calls to ensure any outstanding issues are resolved.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
While I am aware that our product management team uses Nessus, our IT team exclusively uses Qualys TotalCloud for our needs. We have found it to provide comprehensive features suited to our infrastructure requirements.
In my experience using Nessus and Tenable for six months and Qualys for four and a half years, I found Qualys's user interface to be superior. Navigation and visualization in Qualys were consistently smooth and intuitive, with a well-designed help section offering clear guidance. Overall, my user experience with Qualys was positive, combining technical functionality with ease of use.
How was the initial setup?
The initial deployment of Qualys TotalCloud was straightforward and swift. We completed the small-scale deployment within one or two weeks.
What about the implementation team?
Our in-house team handled the implementation, with no third-party involvement. The deployment on a small scale required approximately two people.
What other advice do I have?
I would rate Qualys TotalCloud nine out of ten.
No maintenance is required from our end.
My advice for new users is to follow Qualys' training materials for VMDR, vulnerability management, and container and cloud security modules. This will improve their user experience and technical understanding.
Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
Last updated: Nov 7, 2024
Flag as inappropriateBuyer's Guide
Qualys TotalCloud
February 2025
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Learn what your peers think about Qualys TotalCloud. Get advice and tips from experienced pros sharing their opinions. Updated: February 2025.
838,713 professionals have used our research since 2012.
Developer at a consultancy with 10,001+ employees
Offers good web API security and IoT scanning features
Pros and Cons
- "I like the web API security and IoT scanning features the most. The user-friendly design of TotalCloud's interface enables customers to navigate it and use its full potential easily"
- "TruRisk Insights is the most important innovation they've released this year."
- "TotalCloud could improve its scanning of niche devices like Wi-Fi dongles and USB modems because they are often untested. It covers everything else, like laptops, mobile devices, and Bluetooth IoT devices. They can improve on the small IoT devices because hackers and testers use these."
- "TotalCloud could improve its scanning of niche devices like Wi-Fi dongles and USB modems because they are often untested."
What is our primary use case?
We use TotalCloud to identify and remedy cloud vulnerabilities.
What is most valuable?
I like the web API security and IoT scanning features the most. The user-friendly design of TotalCloud's interface enables customers to navigate it and use its full potential easily. TotalCloud provides written explanations of remediation paths, helping us to reduce risks. It has a single dashboard that shows all the vulnerability and application findings on one page.
TruRisk Insights is the most important innovation they've released this year. It's a true game-changer because no competing solution has implemented this. It will help cybersecurity professionals monitor the cloud and find vulnerabilities. We're scanning 21 million assets, and it has definitely helped.
What needs improvement?
TotalCloud could improve its scanning of niche devices like Wi-Fi dongles and USB modems because they are often untested. It covers everything else, like laptops, mobile devices, and Bluetooth IoT devices. They can improve on the small IoT devices because hackers and testers use these.
For how long have I used the solution?
I have been using Qualys products for approximately four to five months.
What do I think about the stability of the solution?
Stability is essential, especially on the cloud. Continuous monitoring is crucial to ensure system stability and avoid vulnerabilities or threats.
What do I think about the scalability of the solution?
Scalability is important as businesses and services evolve, ensuring all linked assets are secured. Our organization has a cloud environment deployed on EC2 instances, so we constantly run auto-scaling checks.
How are customer service and support?
I rate Qualys support 10 out of 10. They are helpful, respond to my queries, and can answer any question. I have to give them credit. Without their support, Qualys wouldn't be in the position they are in. Their support is better than any competing solution can provide.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
We used Zscaler, but I have not used another significant Qualys competitor. Since we're on the cloud, we also use other built-in tools like AWS Cloud Security and Amazon GuardDuty.
How was the initial setup?
The initial deployment was not difficult because we have a set of instructions and built-in queries we can run in Qualys. Maintenance after deployment is minimal because the solution automatically updates.
What other advice do I have?
I rate Qualys TotalCloud 10 out of 10.
Which deployment model are you using for this solution?
Hybrid Cloud
Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor. The reviewer's company has a business relationship with this vendor other than being a customer: Partner
Last updated: Nov 7, 2024
Flag as inappropriateAssistant Vice President at SMFG
Provides unified vulnerability and threat assessment across both IaaS and SaaS
Pros and Cons
- "The most valuable feature is the consolidated information that it provides from various platforms."
- "The most valuable feature is the consolidated information that it provides from various platforms."
- "There is room for improvement in the support."
- "Their support could be improved."
How has it helped my organization?
Qualys TotalCloud provides a holistic view and insights into vulnerabilities, helping identify and track risks effectively.
It provides unified vulnerability and threat assessment across both IaaS and SaaS.
It helps to prioritize risks. The TruRisk Insights feature is particularly helpful in providing a comprehensive range of risks. We also have a TruRisk score for vulnerabilities. We can filter vulnerabilities based on the TruRisk score. For example, we can filter vulnerabilities with a TruRisk score of 500 to 700 and prioritize them.
What is most valuable?
The most valuable feature is the consolidated information that it provides from various platforms. We can find most of the things related to vulnerability management in one place.
What needs improvement?
There is room for improvement in the support. When deploying a Qualys solution at any client location, effective support should be there for all modules.
For how long have I used the solution?
We have been using it for seven months.
What do I think about the stability of the solution?
Qualys TotalCloud is stable. I would rate it a nine out of ten for stability.
What do I think about the scalability of the solution?
It is scalable. I would rate it a nine out of ten for scalability.
As of now, we are only using it at multiple locations in India. We have about seven members working with Qualys.
How are customer service and support?
Their support could be improved. I would rate their support a six out of ten due to availability issues.
How would you rate customer service and support?
Neutral
Which solution did I use previously and why did I switch?
We were using another solution. That solution was more environment-specific, whereas Qualys provides a hybrid approach. It is better in terms of vulnerability correlation and prioritization.
How was the initial setup?
The deployment is easy. It takes about a month if everything is already in place.
In terms of maintenance, we just have to ensure that all the risks are identified and the reporting and configurations are correct. These are our daily operations.
What other advice do I have?
If you want a single-page view of vulnerabilities in your environment, you should go with Qualys TotalCloud. The correlation is very good.
Qualys TotalCloud is a comprehensive solution. Expert knowledge is required to implement it according to the organization's needs. It should be aligned with the organization's requirements. It is a continuous learning and improvement process.
I would rate Qualys TotalCloud an eight out of ten.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Other
Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
Last updated: Nov 7, 2024
Flag as inappropriateSenior Manager at a financial services firm with 10,001+ employees
Linking asset clusters enhances deployment security awareness
Pros and Cons
- "Qualys TotalCloud's most valuable feature is its ability to link clusters of assets, providing a clear model of deployments, vulnerabilities, and statuses."
- "By integrating TotalCloud, we have significantly reduced vulnerabilities in our deployment pipeline."
- "Qualys TotalCloud's increasing complexity, due to the development and deployment of multiple solutions, is making the GUI difficult to navigate."
- "The support is not up to the mark and seems to be overburdened."
What is our primary use case?
We use Qualys TotalCloud to monitor deployments across our pipelines, controllers, AC, and AKS instances. This tool identifies vulnerabilities before deployment, addressing a previous gap in our system management. By integrating TotalCloud, we have significantly reduced vulnerabilities in our deployment pipeline.
How has it helped my organization?
The vulnerability reports we receive primarily include remediation guidance or steps provided by the vendors. While we haven't acquired Qualys Patch Management yet, we're in the process of doing so. However, the reports offer sufficient information on remediating vulnerabilities, including identification and replication steps. This documentation is typically sourced directly from official vendors like Cisco or Microsoft, ensuring its genuineness. Qualys provides these official vendor documents, making their solutions and remediation strategies reliable. Although rare, occasional inaccuracies occur, which is common with any technology.
We realized the benefits of Qualys TotalCloud after gaining an understanding of how its various components, such as VMDR, eSAM, and eSAM modules, integrate with our systems. The addition of API testing capabilities further enhances this solution, allowing us to leverage TotalCloud for comprehensive security management. We are also exploring the newly launched Risk Operation Center module, which provides insights similar to a SOC by identifying vulnerabilities that could potentially exploit our environment.
Qualys VMDR solutions provide a comprehensive view of vulnerabilities identified by TotalCloud, encompassing vulnerability management, web application firewall, and secure configuration modules. All identified vulnerabilities are collectively displayed within these modules, offering a monthly overview of the organization's current security posture.
The severity levels are visible in the single preauthorized risk view. Customizable dashboards offer various templates for display and presentation, tailored to customer requirements, including the option for hardened dashboards.
TruRisk has identified a small number of assets with high vulnerability scores. Public-facing assets require immediate patching, while less critical assets are isolated before patching.
TruRisk currently provides real-time scenario analysis. We have real-time vulnerability detection and a real-time patch management solution operating actively within our infrastructure, not just theoretically within Qualys. This gives us a clear picture of our operational status and how everything functions within our infrastructure. While not achieving one hundred percent visibility, we have approximately 97 percent comprehensive monitoring of our infrastructure and its performance.
What is most valuable?
Qualys TotalCloud's most valuable feature is its ability to link clusters of assets, providing a clear model of deployments, vulnerabilities, and statuses. This enhanced visibility significantly improves our understanding of our infrastructure, addressing a previous deficiency.
What needs improvement?
Qualys TotalCloud's increasing complexity, due to the development and deployment of multiple solutions, is making the GUI difficult to navigate. A simplified interface would greatly benefit users.
For how long have I used the solution?
I have been using Qualys TotalCloud for more than half a year.
What do I think about the stability of the solution?
Overall, Qualys TotalCloud is good when it comes to stability. It performs well without significant issues.
What do I think about the scalability of the solution?
The solution scales quite easily.
How are customer service and support?
The support is not up to the mark and seems to be overburdened. The closure time for support tickets often exceeds a week, sometimes extending to more than two weeks, particularly for bugs.
How would you rate customer service and support?
Neutral
Which solution did I use previously and why did I switch?
During a proof of concept, I evaluated Prisma, but despite offering comparable features, it lacked certain key aspects, leading us to ultimately select Qualys TotalCloud.
How was the initial setup?
The initial setup of TotalCloud was sound and straightforward, and knowing the process made deployment easy. The only challenge was due to the number of servers we were running.
What about the implementation team?
The implementation was completed in-house.
What's my experience with pricing, setup cost, and licensing?
While Qualys TotalCloud's pricing is currently acceptable, it is becoming increasingly expensive and may soon be considered overpriced.
Which other solutions did I evaluate?
I evaluated Prisma during our proof of concept phase.
What other advice do I have?
I would rate Qualys TotalCloud eight out of ten.
While TruRisk Insights effectively identifies a wide range of risks, I still have a lingering feeling that I might be missing something. I tend to be cautious and need strong assurance before feeling confident in any path forward. Although TruRisk brings most potential issues to my attention, I sometimes feel the need to investigate further myself. This may be a personal quirk, but I believe TruRisk is performing well and fulfilling its intended purpose.
Apart from agent updates, Qualys TotalCloud does not require maintenance.
For new users, I recommend not jumping directly onto Qualys TotalCloud. Instead, take the time to get familiar with the GUI and control locations first. This will make handling other operations much easier.
Which deployment model are you using for this solution?
Hybrid Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Other
Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
Last updated: Nov 7, 2024
Flag as inappropriateSenior Consultant at a consultancy with 10,001+ employees
A comprehensive solution with brilliant dashboards and in-depth insights
Pros and Cons
- "Its dashboards are brilliant. It provides in-depth insights."
- "Qualys TotalCloud has significantly reduced our workload in terms of managing risks, helping us to be more efficient and save substantial resources."
- "With the growing integration of AI, I would like Qualys to enhance its service offerings to better accommodate AI-related risks."
- "With the growing integration of AI, I would like Qualys to enhance its service offerings to better accommodate AI-related risks."
What is our primary use case?
We use it for API licenses, VMDR, and dashboards based on risk assessments.
How has it helped my organization?
As a cybersecurity team, we have many challenges related to internal and external risks, and Qualys TotalCloud helps us mitigate these risks from hackers and other potential threats. Additionally, we use the Web Application Scanning tool to scan each system used by employees and the API licenses for detailed risk analysis.
It is a comprehensive solution that covers everything from risk management to patch management under one roof. This convenience allows us to focus less on handling individual security solutions and more on other business activities. It is also affordable for us.
It provides unified vulnerability and threat assessment across both IaaS and SaaS. This capability is very important. Recently, servers and systems of a company were affected in large numbers. Because of Qualys TotalCloud, our business or employees were not at all affected. Our production did not stop.
What is most valuable?
Web Application Scanning is valuable as it scans every system or application used by our employees and gives results quickly.
Its dashboards are brilliant. It provides in-depth insights. TruRisk scores help us understand our security posture better. The API licenses that we have are helpful in detailed risk analysis. We can see every detail of the risk. We can see from whom we are getting the risk and what we can do to mitigate a risk. These are the useful features of Qualys TotalCloud. Overall, it helps us identify and treat risks effectively.
What needs improvement?
With the growing integration of AI, I would like Qualys to enhance its service offerings to better accommodate AI-related risks. They recently launched a new product that captures AI aspects, but staying updated with more solutions would be beneficial.
For how long have I used the solution?
I have been working with Qualys TotalCloud for the past two to three years. Our organization has been using Qualys products and services even before my time with the company, possibly for ten to fifteen years.
What do I think about the stability of the solution?
Qualys TotalCloud is very stable, and I have extensive experience with it, which has been positive. I would rate it a ten out of ten for stability.
What do I think about the scalability of the solution?
Qualys TotalCloud scales well. I would rate its scalability a ten out of ten.
Our clients are enterprise businesses with about 100,000 employees. Qualys TotalCloud covers the whole organization. All of the systems and employees are covered.
How are customer service and support?
The technical support from Qualys is excellent, always available 24/7 for any urgent needs. I would rate their customer service and support a ten out of ten.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
We did not use a different vendor for similar purposes.
How was the initial setup?
The initial setup of Qualys TotalCloud is good and efficient. It does not take long. It takes us only a few days or a week.
Like everything else, it needs some maintenance, but the Qualys team is always ready to provide help with that on time. There are never delays from their side. When it comes to maintenance, I am happy with the service maintenance service from Qualys.
What was our ROI?
Qualys TotalCloud has significantly reduced our workload in terms of managing risks, helping us to be more efficient and save substantial resources. It has saved about 90% of our time. Our risk level is very low.
What's my experience with pricing, setup cost, and licensing?
Qualys TotalCloud offers good pricing that is affordable and competitive with the market. Our partnership also provides us with additional benefits.
What other advice do I have?
I would strongly recommend a Web Application Firewall (WAF) for any business or individual because it protects your information and prevents numerous risks associated with Internet use.
I would rate Qualys TotalCloud a ten out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor. The reviewer's company has a business relationship with this vendor other than being a customer: Partner
Last updated: Nov 17, 2024
Flag as inappropriateVice President at Inspira Enterprise
Gives us a holistic understanding of our cybersecurity posture
Pros and Cons
- "Qualys TotalCloud's most valuable feature is its agent versatility."
- "Qualys TotalCloud's most valuable feature is its agent versatility."
- "Some major banks and insurance companies require an on-premises solution for comprehensive vulnerability management, which TotalCloud does not offer."
- "The cost of Qualys TotalCloud is high and could be more competitive."
What is our primary use case?
Our client environment is a hybrid model, consisting of both on-premises and cloud assets. For this environment, we utilize Qualys TotalCloud to manage vulnerabilities, secure containers, and protect cloud workloads.
How has it helped my organization?
Qualys TotalCloud offers written explanations to guide remediation paths, leveraging its extensive knowledge base.
TotalCloud provides a unified vulnerability and threat assessment, which has improved our security posture. It offers a holistic understanding of our cybersecurity posture and gives us a single, prioritized view of risk, reducing the work we must do to compile multiple sources.
Initially, we were unfamiliar with TotalCloud's capabilities, having previously relied on Qualys. We placed our trust in Qualys's assessment of TotalCloud, and it took three to four months before we realized the benefits of the platform.
TotalCloud provides a unified vulnerability and threat assessment across IaaS and SaaS, giving us a holistic understanding of our cybersecurity posture.
The single prioritized view of risk TotalCloud provides helps reduce the work we have to do to mitigate risk.
Qualys TruRisk offers a comprehensive approach to risk assessment that goes beyond the limitations of the outdated CVSS score. By incorporating an Exploit Prediction Scoring System, TruRisk provides a more accurate and holistic score, reflecting the true criticality of a vulnerability and enabling timely remediation.
TruRisk has identified a small number of assets with high vulnerability scores. To improve our cybersecurity posture, we can prioritize these assets based on their vulnerability level rather than address all assets.
What is most valuable?
Qualys TotalCloud's most valuable feature is its agent versatility. Deploying a single agent provides comprehensive visibility across various cloud aspects, including workload protection, security posture management, and container security. This eliminates the need for multiple agents, streamlining the process and enhancing vulnerability detection.
What needs improvement?
Some major banks and insurance companies require an on-premises solution for comprehensive vulnerability management, which TotalCloud does not offer. Therefore, Qualys TotalCloud is not a suitable option for these institutions.
The cost of Qualys TotalCloud is high and could be more competitive.
For how long have I used the solution?
I have been using TotalCloud for approximately one year.
What do I think about the stability of the solution?
Qualys TotalCloud is quite stable, and there are no issues with lagging, crashing, or downtime. It offers 99.9 percent uptime.
What do I think about the scalability of the solution?
Qualys TotalCloud is scalable and can grow with our needs.
Which solution did I use previously and why did I switch?
The company employs various vulnerability management solutions based on cost-effectiveness and client preferences for on-premises options. These solutions include Tenable, SecPoint, and Zoho ManageEngine, used in conjunction with Qualys.
How was the initial setup?
The initial setup is straightforward. It does not take more than an hour and can be managed by one person.
What about the implementation team?
The implementation is a one-person job. It does not require a team.
What's my experience with pricing, setup cost, and licensing?
Qualys TotalCloud is expensive, but it offers a premier solution with no headaches.
What other advice do I have?
I would rate Qualys TotalCloud eight out of ten.
Qualys deals with the maintenance of TotalCloud.
I recommend new users to follow the Qualys TotalCloud documentation carefully as it is comprehensive and will guide you in deploying the solution easily.
Which deployment model are you using for this solution?
Hybrid Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Other
Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor. The reviewer's company has a business relationship with this vendor other than being a customer: MSP
Last updated: Nov 10, 2024
Flag as inappropriateEmployee-Owner, Senior Consultant, Information Security at Keller Schroeder
Offers easy-to-follow instructions, enhanced posture management, and improved visibility
Pros and Cons
- "While automatic inventory detection upon connection is a helpful feature, a truly valuable capability would be assessing an environment's security posture against Azure and CIS best practices."
- "The cloud licensing unit system is unclear, especially since "units" aren't well-defined."
What is our primary use case?
Our security setup utilizes Qualys TotalCloud to assess our Azure environment's compliance with CIS and Azure best practices. We recently added the Qualys Software-as-a-Service Detection Response (SDR) module to further enhance our cloud security posture management.
We implemented Qualys TotalCloud to gain better insight into our environment.
How has it helped my organization?
TotalCloud offers written explanations to guide us through fixing security vulnerabilities and reducing cyber risks. For instance, if we click on a finding like "ensure public access level is set to private for block containers" a CIS Microsoft Azure Foundations benchmark, TotalCloud will not only tell us which specific container is failing but also provide remediation steps. These steps include a clear, step-by-step guide to fix the issue directly from the Azure console or command line, making it easy to address security risks.
After deploying TotalCloud and configuring the connectors for Azure, we quickly gained visibility into our cloud security posture. While the initial setup gathers data, the overall process is swift and delivers immediate insights.
TotalCloud offers a unified way to assess vulnerabilities and threats across both Asset-as-a-service and software-as-a-service applications. While an additional module, Software Detection Response, is required for the same level of detail in SaaS assessments, it integrates seamlessly with TotalCloud and gathers information through the Azure connector. Similarly, the SDR component is used for Microsoft 365 environments, consolidating all threat data into a single report.
It has significantly enhanced our posture management insight and awareness. It provides a valuable third-party perspective, highlighting potential security issues we might have missed with Microsoft's built-in settings. This independent view offers a more objective assessment, similar to having a security expert unaffiliated with Microsoft or any specific platform.
TotalCloud summarizes our cloud security risks in a single view, prioritizing the most important ones. It allows us to generate reports based on severity levels (critical, high, medium) and offers pre-built dashboards like the Azure one, which highlights the most critical control failures along with the number of affected resources. This way, we can focus on addressing the most urgent issues first.
We can use TruRisk in TotalCloud to view a risk score for our virtual machines. This score indicates the overall security posture of the machine, along with details on identified vulnerabilities confirmed and potential. While the TruRisk score is a valuable integration, I haven't had the chance to fully explore its functionalities in our environment yet.
What is most valuable?
While automatic inventory detection upon connection is a helpful feature, a truly valuable capability is assessing an environment's security posture against Azure and CIS best practices.
What needs improvement?
The cloud licensing unit system is somewhat unclear, especially since "units" aren't well-defined. While I'm getting the hang of it, the calculator remains confusing. Overall, simplifying the licensing model would be a big improvement.
For how long have I used the solution?
I have been using Qualys TotalCloud for one year. However, I have been using Qualys solutions for over 20 years.
What do I think about the stability of the solution?
Qualys TotalCloud is extremely stable. We have not had any issues at all.
What do I think about the scalability of the solution?
Qualys TotalCloud scales effectively for businesses of all sizes. Just like other Qualys solutions, it can handle both small and large environments. Their massive back-end infrastructure is built for scalability, so it can seamlessly adapt to your needs. Our company is on the smaller side but I've seen TotalCloud function smoothly in environments much larger than ours.
How was the initial setup?
There are instructions on how to set up our connectors. Once the connectors are set up and connecting, TotalCloud pulls down what it needs, and it's pretty much it.
While the initial deployment itself was straightforward, it required someone with Azure platform admin rights. Since I lacked those privileges, I needed assistance to handle that aspect. Fortunately, the clear instructions allowed the admin to complete their part without issue. The Qualys configuration, on the other hand, I was able to manage easily. In a small environment where one person might have full access, this entire process would likely be much simpler.
As long as the appropriate rights are in place, one person can deploy Qualys TotalCloud.
What about the implementation team?
We implemented TotalCloud ourselves. Our organization also offers consulting. That's what we do. We have a lot of senior-level people here. The Qualys platform's clear instructions allow for independent setup, though it may take longer for those unfamiliar with the process. Utilizing a consultant can expedite the implementation for those new to Qualys.
What's my experience with pricing, setup cost, and licensing?
TotalCloud's price is about right where I would expect it to be.
Which other solutions did I evaluate?
After researching various solutions like Wiz, I realized most other solutions focus on a single security aspect. Qualys TotalCloud stands out with its full cloud posture management and integration with our existing VMDR and patch management systems. This unified platform offers valuable metadata from one source, unlike other solutions that require managing multiple vendors and systems.
What other advice do I have?
I would rate Qualys TotalCloud ten out of ten.
Qualys TotalCloud is designed for continuous operation, eliminating the need for scheduled maintenance. It automatically synchronizes with your cloud environment, be it Azure, Amazon Web Services, or Google Cloud, to stay up-to-date.
If you have a trusted partner familiar with Qualys, leverage their expertise. Also collaborate with the assigned Qualys Technical Account Manager. Don't hesitate to ask questions; both Qualys' TAMs and the Qualys community are valuable resources. Qualys offers free training and online documentation to help you with most tasks.
I recommend Qualys TotalCloud to others.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Microsoft Azure
Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor. The reviewer's company has a business relationship with this vendor other than being a customer: Reseller
Last updated: Jun 10, 2024
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Updated: February 2025
Product Categories
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