Radware Cloud DDoS Protection Service Reviews

Opting for a solution like Radware DefensePro is a strategic move for our telecom company, especially considering the critical nature of our subscriber self-care portal and the potential impact on the organization's image and the country as a whole. 

Radware DefensePro is renowned for its advanced DDoS mitigation capabilities and has significantly enhanced the security posture of our infrastructure.  

As a public sector unit, the stakes are high, and DefensePro's ability to handle sophisticated attacks provides an added layer of confidence. Its scalability ensures that our telecom infrastructure can adapt to changing traffic patterns and evolving threat landscapes.

DefensePro offers a multi-layered defense mechanism, combining behavioral analysis, signature detection, and real-time threat intelligence to identify and neutralize DDoS attacks promptly. Its adaptive nature allows it to evolve with emerging threats, ensuring that our self-care portal is shielded against the latest attack vectors.

The solution's granular traffic inspection capabilities enable it to differentiate between legitimate and malicious traffic, preventing service disruptions caused by volumetric, protocol, or application-layer DDoS attacks. This not only safeguards our portal but also contributes to maintaining the promised 100% uptime.

The solution has many valuable features, including a regular signature update. Radware is providing regular signature updates for the DefensePro solution, thus our organization is better equipped to handle any new threat vectors.

The solution's reporting and analytics features are quite useful. It offers valuable insights into ongoing and past attacks, aiding in post-incident analysis and continuous improvement of our cybersecurity strategy. This proactive approach aligns with the need to not only mitigate threats but also to learn from and refine our security posture over time.

They need to provide more granular control over security policies, allowing organizations to tailor configurations based on their specific needs and risk profiles. There is a restriction on the number of policies that can be defined.  That count may be increased further to create more specific policies

They should integrate automated incident response capabilities to streamline the mitigation process and reduce response times during attacks.

It would be ideal if they could expand protocol support to cover emerging communication standards and ensure comprehensive protection against diverse attack vectors.

I've been using the solution for the last 11 years.

It is stable.  

Scalability is an issue. It can be made more scalable by considering the growing DDoS attacks and web services.

We've always received support when needed.

Positive

I did not use a different solution.

It was a straightforward setup. We had no hiccups.

Implementation was through the vendor team. I would rate them nine on a scale of one to ten where one is the worst and ten is best.

It is a good option for those who are looking for on-premises protection against DDoS attacks.

We are a data center and cloud service provider. We are providing this as a service model to our customers. We are taking services and selling them to our customers. We will continue to provide services in consultation with the Radware team.

Security is the most important benefit. In security services, we need to get proactive information. After implementing Radware DefensePro, we have a dashboard, and we can do proactive detection. It helps us to be reactive as well as proactive to protect the customers.

Radware DefensePro provides a single dashboard for our operations team and the admin team. It is very convenient. All the information is available in a single place.

As a service provider, we are using the Radware SecOps dashboard as per our customer's requirements. It is always customized.

The Radware SecOps dashboard is quite useful. It is generally used by my team. I am not using it directly. My team uses it for day-to-day operations.

The Radware SecOps dashboard is easy to use. The interface is very user-friendly. This is the feedback that I am getting from my team.

Radware DefensePro is very useful for protecting our organization against DDoS threats and attacks. We evaluated it against a lot of its competitors and finalized it. It is definitely useful, and it serves the purpose.

We are serving the BFSI customers. There are also a lot of trading companies. We are able to meet the compliance requirements for the Internet traffic given by the Reserve Bank of India and SEBI.

Radware DefensePro is able to detect attacks in real-time. It does the detection and provides alerts in real-time as well. The action is something we need to take. My team has not reported any false negatives given by Radware DefensePro.

The proactive information and the dashboard of Radware DefensePro definitely give us comfort. It also helps me with online reporting for my customers, which is not in real-time, but whenever a customer asks for a report, we share the report with the customer.

Radware DefensePro has not helped us reduce downtime associated with attacks because we did not have any downtime previously. We have been lucky. The downtime was not there at all, but it is helping to maintain our uptime. We are able to maintain that now.

The dashboard is the best part, and there is also the ease of operations.

As a service provider, we are expecting the multi-tenancy feature on the dashboard and reporting side. It will help share reports with customers in real-time. They can directly see them online. We are working with their team on API integration with our portal. We will be able to achieve that, but it will take some time.

I have been using Radware DefensePro for the last 4 years.

There were a few errors that we observed earlier, but their team was very proactive. During a PoC with one of the customers, we faced a lot of challenges, but their team was very proactive. It is a technology, so there will always be some challenges. We understand that, and any technical person will also understand it. How they are reacting to a situation is much more important and the support that they provide is much more important. I would rate it a 9 out of 10 for stability.

We have not faced any challenges with the service availability of Radware DefensePro. There is a 100% availability.

It is scalable. Currently, we are giving it to small and medium organizations, and not to enterprises, because generally, enterprises have their own dedicated solution, and they have their own management team. We act as a reseller with them, not as a service provider. We have plans to increase its usage.

We have a 24/7 shift, and our SOC team comprises 45 people.

We have not had any bad experiences, but there is always scope for improvement. That is the reason I would rate them a nine out of ten.

Positive

In our environment, we are not using any other vendor. Our team and the Radware team work hand in hand. We have got one more big order. We are jointly working, so there is no question of selling any other solutions. We are partners. The CEO of Radware India is also a good friend of our CEO. There is also a personal connection there. We are not seeing anything where any other product will be involved.

It is deployed on-premises in our environment, but we are selling it as a cloud to the customer.

Its deployment was a little bit complex because we did not have in-house expertise. The Radware team and their partner helped us to deploy it. The next deployment will be easy for us because we understand the technology now. The first time deployment was a little bit tedious for us because we did not have the knowledge of the product. In terms of duration, it took a couple of weeks after delivery.

We have not had many problems after the implementation because we had the support of their team.

There is maintenance from the upgrade point of view. Otherwise, there is no maintenance.

Investment in a security product is like an investment in insurance. It always seems costly, but when you face a problem, you see the value of it. Security services are always like that. Cost is one factor, and security is another major factor. You should know what you are protecting. Putting the cheapest solution may or may not put you in trouble, but when you are in trouble, nobody will be able to save you.

It is expensive. I would rate it a 7 out of 10 for pricing.

I would definitely recommend Radware DefensePro. We are a Radware partner, and we work jointly on any government or non-government RFPs.

We use load balancers and some of the other products from Radware. We use Alteon.

I would rate Radware DefensePro a 9 out of 10. We have not faced any challenges as such. It has protected us and our customers.

We use the product to protect our centers from DDoS attacks. We deploy the tool across multiple offices across the Middle and Far East. 

The solution provides us with data security and better protection against DDoS attacks. It also gives monthly analysis reports, which are beneficial.

DDoS Protection Service provides excellent defense in the cloud, and the implementation and migration are very straightforward. 

The solution provides good real-time protection against threats. 

We use the Cloud DDoS Management System, and it provides good visibility into incidents. We can centrally manage incidents according to our defense flows.  

The Management System is very easy to use. 

The Cloud DDoS Management System provides many cloud-based tools for analyzing and managing attacks on our organization, including alerts and reporting. There's a dashboard that allows us to monitor alerts, and we can configure reports to receive them daily and monthly.  

The Cloud DDoS Management System mitigates attacks depending on their priority, but it takes less than 30 minutes to mitigate high-priority attacks, and the response begins immediately.   

The product's mean time to detect an incident is ten to fifteen seconds. 

There is room for improvement in the pricing; the product could be more affordable. 

Improvements to the support and protection are always welcome, though they are in a good place. 

We've been using the solution for ten years. 

The product is stable. 

The solution is scalable. We currently have 1,000 end users. 

The customer support is good; I rate it eight out of ten.

Positive

The initial deployment was straightforward; it took around a month, and 30-40 staff were involved in the setup. The solution requires some maintenance. 

The product gives us an ROI of around 20%. 

Radware Cloud DDoS is very expensive. 

I rate the solution ten out of ten. 

To someone looking for a DDoS Protection product but who wants to go with the cheapest option on the market, it depends on your support and how capable you are of integrating the tool with your customers.

Our company is an ISP. We provide DDoS protection services ourselves. We need the technical means to be able to provide such services. We have DefensePro in our facilities through which we provide protection services to our clients.

Radware Defense Pro is an excellent solution for our customers as it works in blind mode. That, and the licensing model, is more attractive for the customer since the license is based on the capacity of clean traffic, not the combined traffic. If an attack is around 30 gigabits, you can still go on with your license of four gigabits due to the clean and legitimate traffic not exceeding four gigabits. 

It's very good at protecting users from DDoS attacks. It's the leader in this domain. 

In our use case, we do not use encryption or decryption. We simply defend against general types of DDoS attacks, like TCP SIM or DNS flood attacks. With Radware, we can defend against many types of attacks.

Radware consists of a so-called security profile. Each profile is just like an engine, and the engines check if that packet is valid or invalid. If it's invalid, it just gets dropped immediately and doesn't go for checking to another engine. But if it's okay, then another engine checks if it belongs to a scanning attack or it's a behavior-based attack. It helps decide whether something is malicious or not.

DefensePro is very effective at detecting attacks in real-time. From our experience, it's quite effective equipment. The main goal during the attack is just to protect the host and the customer's facility. So in this way, it is quite effective. We also have NetScout in our facilities, so we can compare them with each other. 

Our goal is to analyze the attack after attack and try to improve our ability to minimize the false positives. It's helped us.

We've been able to reduce downtime associated with attacks. During an attack, Radware DefensePro drops the malicious traffic. Sometimes it is very effective, and sometimes it is not as effective. However, without this, the very first attack against the customer would just pull everything down. Now that we have this equipment in place providing protection, the customer can continue to work. Maybe the performance would suffer a little bit; however, at least they can continue to work. We have small attacks happening every day against our customers, so having protection is critical. 

The APSolute Vision feature needs improvement. 

I've used the solution for around five years. 

We do have problems with stability when it comes to APSolute Vision. It seems to have been written using Docker and it's quite complicated. We don't know much about the internal infrastructure. Sometimes, it just doesn't let you log in or it displays configuration errors. I'd rate the stability eight out of ten overall. 

We have around 30 end users. However, we do have the solution for our end customers, which are enterprises. 

We haven't had a chance to test the scalability. That said, by design, scalability is built into the design of the solution. You can install multiple DefensePros and they can be controlled and monitored from one single APSolute Vision station. They have switched to a newer platform, and I don't have experience with that controller just yet. My impression is they fixed a lot of issues people found with APSolute Vision when building the new controller. 

Technical support is among the best. If you open a ticket, they respond immediately and they are very helpful. They ask to give control so the support engineer can fix things himself. It's great. 

Positive

I'm also familiar with Arbor. It's another leader in the domain.

We used Jupiter for some time. Radware receives regular updates of threats, however, Jupiter did not have that capability. It worked mainly with behavior-based attacks. Both Radware and Arbor also have behavior-based attack protections and zero-day attacks, plus they both have subscription services and centers of knowledge that periodically send you updates on the latest attacks and on malicious hosts. 

The initial setup was complex. You hear documentation is quite good, however, it's really just a field of knowledge. It's just not enough to understand how to configure things or how to click and choose another profile. 

You need to know the nature of DDoS attacks and many, many intricate things about DDoS attacks to be able to configure the box comprehensively. This is the biggest challenge. It's unlike, for example, if you have to deal with routing equipment. Everything looks straightforward, and everything is predictable. This domain, it's much more complex due to the nature of the sync of the DDoS attack. Even for us, now, five years later, we still don't know everything. The field is very complex. 

There is continuous maintenance needed from our side. We have four people who handle maintenance tasks. 

The product is very expensive, as is Arbor. 

We still have the older model of DefensePro without X. Instead of the cyber controller, we have their older monitoring solution, APSolute Vision. My understanding is that the cyber controller took away some of the deficiencies of APSolute Vision. 

I'd rate the solution nine out of ten. It has some issues, however, Radware alongside Arbor are two of the best solutions. 

We use Radware DefensePro as a part of a shock security operation center and for securing our network. For our servers, we use Radware DefensePro. 

I always recommend this for the banking and manufacturing sectors where we have to secure the networks. It is an anti-DDoS solution.

We have to secure our networks for all incoming traffic, denial of service attacks, and other types of intrusion. We have multiple attacks attempting to access our internal networks. 

We install Radware DefensePro as an internal application for external work, which will maintain our security so that the external attacker is unable to access our network services. 

To secure our networks from the external world for different types of attacks, we use Radware DefensePro as an anti-DDoS service, which is very effective.

One of our customers is in the banking sector. Previously, the performance of their network and external servers was very slow. The client frequently has problems with network server downtime from different attacks. 

Previously, the client was only using firewalls to secure the port structure. Now, after installing the Radware DefensePro anti-DDoS solution, they are 99% secure. 

Over the last year, there has been no less frequency of the attacks. Radware DefensePro has been invaluable to the customers. They are using it seamlessly to protect their networks.

With the secure signature feature, the Radware DefensePro is a big assistance. It is a big help to our customers to improve their productivity and performance. The prompt response from the Radware team is definitely increasing in the new era. 

Radware DefensePro is already working well for us, but I want a little bit of improvement, i.e. zero downtime.

We have no problem at all with Radware DefensePro. I have recommended it to more than 50 clients with no complaints about the interface's ease of use. 

There are some technical issues. For first time users, the security configuration is a continuous learning process. It is not easy.

Radware DefensePro requires a continuous learning process. Using this technology, we can improve our network. That is why we recommend the product for security monitoring. 

Based on the different attack mechanisms, we use Radware DefensePro to provide security for our clients' networks very effectively.

I like the stability of Radware DefensePro. I'm a diehard fan of Radware DefensePro and the vast functionality. The IPS solution is awesome from the Radware site.

Radware DefensePro is very scalable. We use it with more than 15 customers, some in manufacturing, some in banking. They are using Radware DefensePro very effectively. From my understanding, there have been no issues reported.

Depending on the network and the client agreement, the product can be deployed within 2 days. We streamline processes over 15 days to implement the policies.

We use Radware DefensePro in order to streamline hand holding and gift turning. We generally recommend the product to our customers. All of our customers use Radware DefensePro effectively and there have been no complaints. 

If any of our clients experience issues, the customer support from Radware resolves them quickly. Otherwise, our team will resolve the issues personally. 

We require only two people to maintain the solution. One is a solution architect and the second is a deployment guide. Our team requires fifteen days to monitor and streamline the process. 

Usually, our customers implement this solution every day for 24/7/365 banking and manufacturing automation in the data center.

Radware's customer service is very good. My team always uses it. It's definitely something they need to improve on, but we don't have any complaints at all.

In my experience, I have used multiple technologies, but I feel that the most effective solution is always from Radware.

Radware DefensePro is easy to deploy and integrate with different technologies. It is simple. 

For the deployment strategy, sometimes we have to use the line mode, and sometimes we use a different structure. The configuration is purely dependent upon the network, i.e. which segment that you are deploying. 

Sometimes, in order to establish automation in a cloud data center, we have to take the product and design some custom settings. Sometimes, we have in-house data center requirements, so we have to design those accordingly.

We can setup Radware DefensePro within one or two days, i.e. easily within one day. The product does not take more than two days at a time to integrate.

With Radware DefensePro, integration with multiple applications is included in the solution setup. In our company, there is a dedicated team that takes care of the setup. For my own position, I only have to use this technology.

I'm a die hard fan of Radware DefensePro. I'm using it and recommending it everywhere. When I evaluated security products for the enterprise sector, we tried Symantec products.

When we talk about the technical features of Radware DefensePro, the outcome is that we recommend it to most of our customers. We always suggest to try and test it before acquiring the product. We always suggest that the customer do the POC.

We value the customer experience of how easy the Radware DefensePro solution is. The product is a great help to them.

When we talk about the different new features required, Radware needs to incorporate a feature for better security alerts.

I would rate this product a 9.5 out of ten overall because it is easy to use and for the performance against internal/external attacks. The response times from the Radware customer support team is very awesome. 

I rate Radware DefensePro with 9.5, but you can easily say that the product deserves a 10.

We primarily use the solution for web application firewalls and as hardware.

I can only distinguish Radware DefensePro from Netscout AED, which doesn't have such a protection network, behavior analysis, intrusion prevention, and maybe anti-bot modules. This product is more advanced than Netscout AED. However, I haven't the knowledge of how it looks in comparison, for example, to F5 or Fortinet appliances or others, as I didn't do RFI and RFP. The most important thing for me right now in the Radware portfolio, is that Radware went to the cloud and has a flexible model based on virtual machines that can be delivered in our data center model, which could be delivered via the public cloud. That’s the big advantage of Radware, from my perspective.

Its functionality is very good.

The behavioral analysis is of very good quality.

I started from scratch, from medium customers to bigger customers, and then maybe smaller ones. I would like to have more granular steps according to protected bandwidth, so the granularity should be better. For example, one gigabit of protected bandwidth, two gigabits, three gigabits, and so on. Right now, it's two, four, and six, something like that. It depends on the appliance, of course, as Defense Code 6 is the smaller one and next is 10 or 12. However, in general, the granularity could be better.

I’ve used the solution for five years.

The solution is quite stable. There are no bugs or glitches. It doesn’t crash or freeze.

The product is scalable.

We have 12 to 15 people on the solution.

I don’t directly deal with technical support. That is the responsibility of others.

I'm not a technical guy. From my perspective, the initial setup is not easy. However, it's not hard. Someone who would like to have a good security policy should have enough knowledge to configure it using the security policy. The knowledge is essential since it's not possible to implement a security policy without knowledge about the traffic, including what kind of traffic, what kind of application, what kind of parameters, et cetera. It's not a hammer. It's a security appliance. For our people, it's not as hard since we use it. We know how to use it. It's maybe more important to integrate it with additional systems like a CM.

The solution offers good quality for the price.

I prefer low investment expenditures. I prefer paying less at the beginning of the project. After the customer base starts growing, I can pay more.

This solution is moderately priced. I would rate it three out of five.

To deliver to our current customers, we had to buy something new. However, in the future, we would like to check what kind of opportunities are on the market.

We are in the middle of buying the newest DefensePro. We switched to the new technology as the old one is the end of life and end of support. That's why we have to buy a new DefensePro.

It's in our internal infrastructure, so it's in our network. It's not a data center, for example, Amazon, Azure, or Google Cloud.

With this model, it's all one. We would like to extend it in the near future, maybe to be more flexible. I am in the middle of the project and in the middle of how to distinguish protection against DDoS attacks and have Layer 7 and web application firewalls. In our offering, we combined these two areas into one service. One part is DDoS protection against 7th layer DDoS attacks, and the second is web application firewalls. Right now, I would like to work on how to distinguish to maybe separate it. I don't know what it will look like right now.

I’d rate the solution overall an eight out of ten.

We utilize Radware Cloud DDoS Protection Service to safeguard against unpredictable floating IP traffic. If the traffic exceeds the capacity of the on-site Radware Defense Pro product, the system will automatically switch over to cloud-based filtering.

Real-time threat blocking is highly effective in capturing attacks as they occur with near-instant response time. In my experience, it seldom causes any issues once detected.

Radware Cloud DDoS Protection Service reduces the concerns about attacks on the entire organization, allowing us to maintain uptime in situations where others might not be able to do so without this solution.

Radware Cloud DDoS Protection Service's response time is commendable. Their solution is highly responsive when we contact them, or in case of an attack where they need to initiate contact with us to collaborate on cloud mitigation.

The most valuable feature is the controller that determines when and how traffic can be moved to the cloud.

The current deployment heavily depends on the Radware team and requires improvement, particularly in the device configuration aspect rather than the cloud mitigation aspect. We encountered several challenges during deployment. We heavily relied on Radware's technical team to ensure the proper setup and configuration of VPN tunnels for cloud mitigation.

I have been using Cloud DDoS Protection Service for several years.

Radware Cloud DDoS Protection Service is stable.

I give Radware Cloud DDoS Protection Service an eight out of ten for scalability.

While the solution is capable of accommodating scaling up, it may take a bit of time to fully implement.

I have had a positive experience with technical support. Whenever I submit a ticket regarding an issue, they promptly respond within a reasonable amount of time, depending on the severity of the case. They consistently guide me to a solution that addresses all of my concerns.

Positive

I typically serve as an intermediary, coordinating various aspects to ensure everything runs smoothly. To clarify, our focus is primarily on wholesale services where we assist customers with deployments. My role involves managing projects to ensure successful product activation and deployment, acting as a project manager to oversee the process and ensure its smooth execution.

We assist our customers with the implementation.

When compared with other solutions, my end user is satisfied with the costs and believes that Radware Cloud DDoS Protection Service is worth the price paid. They found the solution to be effective within their budget.

I give Radware Cloud DDoS Protection Service a nine out of ten.

For those searching for a more affordable option in the market, remember the saying 'you get what you pay for'. It's essential to explore various solutions and weigh all options carefully. Saving money is important, but sometimes it's necessary to spend a little extra to acquire a quality product that meets our expectations. Therefore, the cheapest alternative may not always be the best choice. Conducting thorough research is worthwhile to ensure we receive our money's worth.

We deployed the solution at both primary and disaster recovery locations to protect the end user's primary Internet access and backup connections in case they need to be utilized.

Radware sold us a solution bundle that included hardware, and in addition, the Cloud DDoS Protection Service was also included.

Be ready to allocate a considerable amount of time to collaborate with the Radware technical team in order to comprehend and effectively incorporate their product with your current Internet connection.

The solution is stable. 

It has a high level of scalability. It is reliable. 

The initial setup is easy.

Technical support is satisfactory. 

The features are good. 

We would like to have seven-layer functionality.

I've been using the solution for four years. 

The solution is stable and reliable. There are no bugs or glitches, and it doesn't crash or freeze. 

The solution can scale well, and it is easy to expand. 

We have about 1,000 people on the solution. 

Technical support has been good in general. We are satisfied with their level of assistance. 

Positive

It offers an easy initial setup. It's not overly complex. You shouldn't have an issue with the implementation process. 

I'd rate it 4.5 out of five in terms of ease of implementation. 

The licensing cost is about $50,000.

We are Radware partners. 

I'd advise potential new users to go with a hybrid mode and move to the cloud. That should be the approach.

I'd rate the solution nine out of ten.