Radware Cloud DDoS Protection Service Reviews

Cisco partners with Radware and Radware integrates with Firepower very easily.

The Radware DefensePro module, the virtual module running on Firepower, provides more DDoS protection than, for example, Cloudflare.

There is a long list of all arrays of the DDoS attempt cross-mitigation that it does. ISP just basically does IP-based DDoS or TCB DDoS protections. Radware goes beyond that, into DNS DDoS, content-based DDoS, et cetera, so it has many levels.

With Radware, there's a lot more granular control of what DDoS you're looking at in terms of DDoS visibility and protection. 

It's an on-prem appliance, however, they also have a cloud-based appliance, meaning that copies always are on demand. 

They have a hybrid model approach if a client wants to go that way. 

There's a lot of flexibility, and a lot of different deployment models available whereas Cloudflare, for example, is only in the cloud. 

There are customers who don't want Firepower. Let's say they have Sophos or they have Palo Alto. We're trying to re-position Radware DefensePro as a separate appliance in their environment.

The solution is a little more pricey than other options on the market.

It could be a little bit more user friendly, however, that said, it's pretty decent compared to a lot of other vendors.

I've only been dealing with the solution for 30 days or so. It's quite new still. I haven't spent that much time with it.

I've never seen the solution go down or fail. Its performance seems reliable. I'd say the stability is good as I have never seen any issues with it. It's not buggy or glitchy. It doesn't crash or freeze.

The solution is scalable as far as performance, yes. However, it is not scalable when in a high availability scenario - meaning a lot of my customers have dual data centers. They have dual firewalls. You can configure the product to be high availability as well, however, it requires a customer to have that private link. It is great when you have two high ability firewalls in the same data center, however, then when you have high ability firewalls at different data centers, you can make it work. I have customers who have high ability firewalls, one in each data center, and they have a private, dark fiber link that syncs both firewalls. You can potentially do the same with this solution.

I haven't gotten a chance to work with technical support. I can't speak to their level of knowledge or their responsiveness in terms of dealing with issues.

I also have experience with Cloudflare. It covers the basics, however, it doesn't cover everything. Whereas, the Firepower that has the Radware DefensePro module in it does DDoS attacks, DNS, content, et cetera.

Cloudflare is also in the cloud. It's template-based. It's a standard template-based subscription that you get with their DDoS. The same applies to all of their customers.

The solution is expensive. it is not a cheap option.

The DefensePro is not a cost-effective solution. It's very expensive. I have a lot of schools - K through 12 school districts. They want DDoS protection. When you're comparing it with a cloud service, which is a new emergent thing, a lot of ISPs offer it. However, if customers want to get their own DDoS protection, you have Cloudflare, who I think is Radware's biggest competitor, and they offer everything in the cloud. If you need something on-premises, it's going to be more expensive.

I did a price comparison between Cloudflare and this product, the three gig model, which is the minimum. What we needed was way too expensive, way over the budget for our client.

The initial cost is over $100,000 for one appliance. That said, in year two, you won't have that cost. With Radware, you pay upfront, and it's your own. Cloudflare, their main competition, is on the cloud and is $37,000 a year. The costs never come down. If you have Radware for three-plus years, you'll begin to see your costs come down as you don't have to keep repaying for licensing. 

I haven't spent a good amount of time with the solution or with implementations just yet. From what I have seen, I would rate it eight out of ten. The main downside is that it is expensive.

We use the solution for the protection of websites and institutional services. 

The product is very effective and performs well on devices. 

It's got a very intuitive graphical interface, very deep detailed information on attacks, and has the possibility of scheduling updates.  

They need to increase the limit of devices that we can manage (currently it is 100). I manage a huge network and I am forced to use two and this is very uncorfortable. 

In the event of a power failure, it would be nice for the device to turn on again automatically. When managing a very large network it requires to have to contact the offices for a manual restart.

I've used the solution for ten years. 

We've had good impressions of stability.

Sometimes it is useless in the analysis, especially if you specify that the device turns off or restarts by itself. It would take a quick way to bypass the initial analysis process and go directly to sending a new DefensePro.

Positive

We did not use a previous solution.

The initial setup was easy.

The technicians I have contacted over the years for various problems have all been very helpful and qualified.

We did not evaluate other options. 

This is Radware's cloud-based protection solution. We have deployed this for our customers but the cloud is not very popular yet in the Philippines, most customers want to have it on their hardware. If a customer encounters volumetric data this cloud protection service comes into play so that traffic can be routed to the cloud for scanning and mitigation. 

The solution provides good monitoring and a user-friendly dashboard. We have many clients using this solution, including banks. 

Customization could be improved. 

I've been deploying this solution for several years.

The solution is stable. 

The scalability is good.

We have a local engineer in our company who can provide support and, if required, we contact the Radware cloud engineer.

The installation is very straightforward if everything is planned in advance. Because it's on the cloud we need to interface with a Radware cloud engineer to be able to set it up. Depending on the protection needs, deployment generally takes a week or two.

This is a subscription based license that is flexible and can be paid per user or with an annual subscription.

I recommend this as a cloud-based protection solution and rate it nine out of 10. 

Our primary use case is to prevent DDos attacks. These block legitimate users from accessing a website. DDoS attacks send more requests than the victim server can handle.

This application provides protection and blocks malicious invasions meant to stop a web site from being functional.

The defense against DDos attacks is the primary use, but the product provides other network security as well.

Converting or offering integration with the cloud solution would improve the product. Maybe a solution that does more to track the behaviors for the site and enhance the intelligence and proactive behavior.

The product is very stable. I don't need to make adjustments and there is no downtime.

The scalability on the cloud is something we do gradually. It is very scalable. We will eventually scale up but it won't be necessary for a few years.

Really, I don't have a need to contact technical support. The support materials are good enough and the product works well.

We were using another solution but it did not specifically do what this product can do. Because of our business and new regulations, we needed to protect traffic differently to be legally compliant.

Setup is very easy. It has a simple interface and it has good resources. It is a simple step-by-step process. It is very fast. We did use two people for the deployment.

It is very easy to deploy and I did it myself.

It is hard to really measure a return on our investment. It keeps us from attacks and that has inherent value.

The product isn't cheap but it is also not expensive. It is affordable. It does the job we need it to do well. We lease on a yearly basis.

We looked very briefly at specifications for other solutions but I was already familiar with what this product could do.

I would rate the solution a nine out of ten. It's easy to deploy and efficient for protecting us from attacks. It is fast for processing positives, even on multiple platforms. You need just a few minutes to set up the standard product and maybe one-hour maximum to do something more complicated. 

There is no latency. After proper setup and testing, we had no intrusions that were not detected.

Data scrubbing and unmatched DDoS protection are valuable features.

It is very stable.

We are not that big, but I know many large scale corporations who deploy Radware DefensePro, such as Bell and Telus.

Technical support is excellent. I have a support technician who I can call 24/7.

We switched due the reliability of this appliance.

We needed support for testing and implementation. They will point you to tutorials and assist you where needed.

It’s not the cheapest, but it’s the best.

We looked at F5 and Arbor Networks.

Let sales engineering guide you through the reasons to use this product. They will be honest if it is the right solution for you.

We primarily use the solution for preventing distributed denial of service, or DDoS attacks.

The ease of installation is the solution's most valuable aspect.

The configuration is very simple and straightforward.

The stability of the product is very good.

The product integrates well with Cisco.

We are currently using the solution in conjunction with Cisco Firepower. In terms of the defense devices, I would like to see an improvement within the implementation and upgrade phases.

The dashboard could be updated. It's just the one that is used with Internet Explorer 11 and with outdated Java. It's only a small part of their web interface and is not the entire dashboard.

The implementation process could be a bit better.

I've been using the solution for about two years at this point.

It's a very stable product. Once you gather all policies and configure all necessary policies, everything works fine.

There are no bugs or glitches. It doesn't crash or freeze. It's been reliable in terms of performance.

We've never really tried to scale the solution. I can't speak to how easy it would be to expand it out if you needed to.

We have maybe a thousand users, and it's a very complex environment.

We'd like to maybe just increase the speed in the future - the speed of the WIFI link and internet service provider's uplinks.

Technical support has been fine overall. They are very easy to work with. We're satisfied with the level of support we've been given overall.

We did not previously use a different solution. This is our first tool for this particular purpose.

The initial setup is not complex. It's very straightforward and very easy. The configuration process, as well, is excellent and very straightforward. A company shouldn't face any issues when they are implementing the solution.

That said, we have a pretty complex environment. Our implementation process could have been easier.

The deployment process was very fast and took about one week.

There is a different team the deals with pricing, licensing, and subscriptions. I don't have any knowledge as to the overall costs.

We did not evaluate other options. We are a Cisco Gold partner, and this is their recommended and compatible product that works specifically with Cisco Firepower Threat Defense.

We are users of the solution.

We've been mostly very happy with the product. I would rate it at a nine out of ten. They just need better implementation and to work together with Cisco for faster and better results.

The solution is primarily used to protect our cockpit internet line which is serving our cockpit application.

The solution offers a keen, tight service. It's very good at protecting us from DDoS attacks. It's very good at cleaning our pipeline when support routes traffic through. 

The product has been stable. The performance is pretty good.

The pricing is reasonable. It's not overly expensive.

It's my understanding the initial setup isn't too hard.

The solution needs to improve its communication with users. Last year, there was a lot of silence on their end. There have been communication delays we would rather not deal with.

There needs to be more reporting. I'd like to be able to see more information on traffic or the system's data. Right now, information is lacking, from what I can tell.

I have been at my current company for one year now, and have used it since I started. However, I can't speak to how long the company has used the solution before I arrived. 

The solution is stable. It's reliable. There are no bugs or glitches. It doesn't crash or freeze. It's been good so far.

We may have limitations on the scalability due to our own model. I can't speak to its general scalability.

At the moment, we do not have plans to increase usage in the future.

Technical support is okay, however, it could be better. We're not directly operating the device, and therefore don't have too much access to them, however, there have been some communication breakdowns.

My understanding is that the initial setup is not overly complex. I've heard it's straightforward. I'm not actually the person that does the implementation, and therefore I don't have direct experience in the matter. The equipment seems pretty simple and straightforward.

Currently, the pricing is quite reasonable. We have no complaints when it comes to the cost of the solution.

We are just a customer and end-user. We don't have a business relationship with Radware.

I'm not sure which version of the solution we're currently using.

I'm not sure if we intend to switch products. In the future, that will depend on if there are any new functions or features, or if the price of a new product is better.

In general, I would rate the solution at an eight out of ten. We've been satisfied with the solution and its capabilities for the most part.

The solution is mainly used to protect our web services and mail. 

We have been able to integrate the solution into our network without it affecting the network overall. 

The DDoS protection that the solution provides is its most valuable feature.

The documentation needs improvement and the best practices need adjustments. I find I spend a lot of time searching for information and documentation related to implementation. They need to provide better sources to make things easier.

The performance needs to be better.

The solution needs high availability. It would help you avoid some of the trouble with configuration.

The stability of the solution is good. I've never had any issues.

My understanding with the product is that it is scalable but I don't have enough experience with it yet to make a clear determination.

Technical support is okay. I had some trouble in the registration account prior to deployment, but it was fixed. They were not very fast or responsive, however. It took about one week to resolve the issue. 

We did not previously use another solution.

Implementation is straightforward, once you have all the necessary documentation. I couldn't find any documentation until I was registered, however. They don't have enough public information about the solution. Before registering, I couldn't do anything. This was a new product for me, so it was important for me to have access to the implementation guide before starting. 

You only need one person to handle the implementation.

I implemented the solution myself.

We are using the private cloud deployment model.

I would rate the solution eight out of ten.