What is our primary use case?
Any type of infrastructure, whether it is a customer having a three-tier infrastructure, which we are migrating to converged or hyper-converged, or even customers planning to have their own hybrid cloud-based infrastructure, bringing a cloud foundation within their organization. There are multiple use cases for group companies.
People are opting for Sangfor HCI so they can offer cloud-based services to their group companies from a single stack of HCI. Sangfor is present in the manufacturing industry, the hospital and healthcare industry, and the financial industry.
The largest deployment in Pakistan is a 48-node cluster, which reduced the requirement from over 100 servers to 48.
How has it helped my organization?
Sangfor HCI has proven to be beneficial by consolidating infrastructure and reducing the footprint of data centers. This has led to significant cost savings in terms of power, cooling, and space.
The simplified licensing model, which includes everything and provides enterprise-class features with free backup, offers a better return on investment. Additionally, it provides high-level support services that enhance business continuity and disaster recovery, making it a great value for the organization.
What is most valuable?
The extraordinary product quality, unmatched support services, and the third-generation HCI offering are some of the most valuable features of Sangfor HCI. It includes a simplified single license regime, providing enterprise-class licenses and built-in backup.
The integration of their own firewall, Internet access management gateway, and security features within the HCI ensures robust security. The drag-and-drop layout for infrastructure setup, easy operation management, and comprehensive support services are also noteworthy.
The scalability, with support for configurations such as a 48-node cluster, is another valuable aspect.
What needs improvement?
Initially, there were issues with wrong sizing and certain features being locked, although these have been fixed. The major drawback is its adoption in major tier-one sectors or banks, which is gradually improving.
In its early days, Sangfor created hidden snapshots that led to storage penalties. This has been resolved. Another concern is the initial reluctance of tier-one banks to adopt a Chinese brand amidst large technology giants like VMware and Nutanix.
For how long have I used the solution?
I have been reselling Sangfor HCI for over six years.
What do I think about the stability of the solution?
The stability has been excellent. I have not experienced any complaints or issues related to performance, bottlenecks, or latency.
What do I think about the scalability of the solution?
Sangfor HCI is highly scalable. For example, one of our customers is using a forty-eight node cluster, which demonstrates its robustness. It scales easily by adding new nodes, and it is ready to go within minutes.
How are customer service and support?
Their customer service and support are excellent. I would give them a rating of one hundred points.
How would you rate customer service and support?
Which solution did I use previously and why did I switch?
Over my 22 years of experience, I have mostly worked with Dell products. Despite selling many storage boxes like PowerVault, Compellent, and PowerStore, I have not had much experience with other HCI solutions.
Although I have worked with VMware and VXLAN, I did not sell other full-stack HCI solutions before Sangfor.
How was the initial setup?
The initial setup is straightforward. You can deploy it as easily as any other hypervisor, and even a semi-technical person can complete it with phone support.
What was our ROI?
The return on investment is justifiable and significant. Consolidation saves on power, cooling, and space costs. The simplified licensing model, which includes everything needed, provides a better ROI. Using Sangfor HCI for firewall and Internet access management also reduces licensing costs and footprint, further boosting ROI.
What's my experience with pricing, setup cost, and licensing?
Initially, Sangfor was very competitively priced compared to other leading HCI solutions. Now, while the pricing has begun to align more with the market, it remains competitive and offers good value compared to other options.
What other advice do I have?
I'd rate the solution ten out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer: Reseller