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reviewer1391568 - PeerSpot reviewer
Senior Architect at a computer software company with 1,001-5,000 employees
Real User
Enables us to build workflow processes from end-to-end
Pros and Cons
  • "The technical support from Microsoft is very good."
  • "The new SharePoint Designer is very limited."

What is our primary use case?

We were reviewing this tool for one of our clients — we work with both medium and large enterprises. Currently, they are using Documentum but they are interested in migrating to SharePoint, so they asked us to compare the two. I am part of an IT company where we do a lot of solutions and service-based IT. We do things for many customers from the IT side.

SharePoint Designer is for the developer or the administrator, it's not for the end product (the business user).

We use SharePoint to improve sequencing and workflow design in general, and it can be used to build a workflow process from end-to-end.

We also use the classic version of SharePoint to do work on the master page, pinning, and other things. We can use SharePoint Designer for that. We also copy our data from our SharePoint site by using SharePoint Designer to cut and paste.

What is most valuable?

SharePoint Designer is a great tool. The new workflow platform, Power Automate, which can be integrated with SharePoint Designer, is going to be great because currently, SharePoint Designer is only compatible with workflows.

What needs improvement?

Because things are moving toward the cloud, they should design a pin in SharePoint Designer that would be great because we do some coding for that.

SharePoint Designer should be integrated with SharePoint, for example, SharePoint Online can be integrated with SharePoint Designer to perform activities such as backup and restoration, that would provide a great advantage for developers and administrators. Naturally, this integration would also help Microsoft grow its SharePoint market.

We use Power Automate in the cloud, it would be great if we could do that with SharePoint Designer and publish it to the cloud. It would be nice if we could work offline, too. It is not always necessary to be online. The modern platform, from Microsoft Modern UI, is easily designed with integrated teams within SharePoint Designer, which will be a great advantage.

For how long have I used the solution?

I have been using SharePoint since June 2007. We were using SharePoint Designer 2013, but we have recently upgraded to modern SharePoint; however, because the development platform was changed, the new SharePoint Designer is very limited, so we don't use SharePoint Designer very often.

Buyer's Guide
SharePoint Designer
January 2025
Learn what your peers think about SharePoint Designer. Get advice and tips from experienced pros sharing their opinions. Updated: January 2025.
832,138 professionals have used our research since 2012.

What do I think about the stability of the solution?

Overall, it's quite stable, but sometimes it requires maintenance.

What do I think about the scalability of the solution?

The scalability is not a problem because this is a desktop application and it works just fine. As long as your SharePoint site is scalable, the application will work just fine. 

How are customer service and support?

The technical support from Microsoft is very good. We have never had any issues with them. 

How was the initial setup?

From a user's perspective, it was simple. Microsoft is user-friendly and is always simple to use. 

The setup time is very quick. I don't remember exactly, but I would say it took maybe even less than five minutes. 

What about the implementation team?

We do everything. Sometimes it requires maintenance and when it does, we do it.

What's my experience with pricing, setup cost, and licensing?

SharePoint is included in your Office 365 package, you don't have to buy anything extra. There is no extra license required. Typically, many customers already have the Office 365 license in place so it's just a matter of leveraging Sharepoint Online.

What other advice do I have?

SharePoint Designer is just a tool. As there are a lot of key factors, I would recommend using SharePoint Designer online for internal collaboration platforms. SharePoint is not only a document management system, but it also handles content management systems, workflow automation, process automation, and more. 

SharePoint Online is a product that is included in the Microsoft Office 365 package, it is not part of Microsoft Azure. Office 365 and Microsoft 365 is a separate product altogether. People do use SharePoint Designer within the SharePoint 2016 and 2019 on-premise versions, but I see a lot of customers moving to the cloud, so they use SharePoint Online. 

I would rate it a nine out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
reviewer1527261 - PeerSpot reviewer
Lead Consultant at a computer software company with 5,001-10,000 employees
MSP
Top 5Leaderboard
A stable version that helps to create workflows
Pros and Cons
  • "I would rate the solution's stability a nine out of ten."
  • "SharePoint Designer doesn't support the features that are available in the latest version of SharePoint Online."

What is our primary use case?

The tool helps with document management. We use the solution to create workflows. 

What needs improvement?

SharePoint Designer doesn't support the features that are available in the latest version of SharePoint Online. 

For how long have I used the solution?

I have been using the solution for around ten years. 

What do I think about the stability of the solution?

I would rate the solution's stability a nine out of ten. 

How are customer service and support?

Microsoft's support is good. We haven't used support since we resolve the issues by ourselves. 

How was the initial setup?

The solution's setup is easy and I would rate it a nine out of ten. The solution's deployment takes only a few minutes to complete. You need to log in with your credentials to connect with any of the SharePoint environments. It took only minimal resources to deploy the product. 

What's my experience with pricing, setup cost, and licensing?

The tool is free of cost. 

What other advice do I have?

I would rate the solution an eight out of ten. You can go ahead if you look to use 2010 or 2013 on-premises versions of the solution. However, it doesn't support the latest versions. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
Buyer's Guide
SharePoint Designer
January 2025
Learn what your peers think about SharePoint Designer. Get advice and tips from experienced pros sharing their opinions. Updated: January 2025.
832,138 professionals have used our research since 2012.
Owner / Business developer at Altier Enterprises
Real User
Good tool as a repository for documents but needs to be more approachable
Pros and Cons
  • "You can give document access to people based on their email addresses. You will also get notifications whenever the document is ready for review."
  • "I want the tool to be more approachable to people. I would like to see AI integration with the tool's future versions."

What is our primary use case?

We use the tool as a repository for the merger activities that occurred between two financial institutions. 

How has it helped my organization?

The tool offered us a seamless view of the documents that should be brought around to the executive management team members and other stakeholders. 

What is most valuable?

You can give document access to people based on their email addresses. You will also get notifications whenever the document is ready for review. 

What needs improvement?

I want the tool to be more approachable to people. I would like to see AI integration with the tool's future versions. 

For how long have I used the solution?

I have been working with the solution for three years. 

What do I think about the stability of the solution?

I would rate the tool's stability a ten out of ten. 

What do I think about the scalability of the solution?

The solution is scalable. 

How was the initial setup?

The tool's initial deployment is complex. 

What was our ROI?

We have seen ROI with the use of the tool. 

What's my experience with pricing, setup cost, and licensing?

The tool's pricing is cheap. 

What other advice do I have?

I would rate the tool a four out of ten. You need to have an idea of how you are going to use the solution before implementing it. Once implemented, you can explore the tool. You can use ChatGPT for some advice. 

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Rishi Pande - PeerSpot reviewer
Consultant at ATOS
Vendor
Data and site management solution that offers a useful drag and drop feature and is easy to set up
Pros and Cons
  • "The drag and drop feature is the most useful feature when using this solution."
  • "The downside is the different versions of SharePoint which means we need to have different designers as not all versions are compatible."

What is our primary use case?

We use this solution for web applications when we need to make changes to the pages and front end. We also use it to make changes to the html, design and the user experience. 40 people use this solution in our business. 

What is most valuable?

The drag and drop feature is the most useful feature when using this solution. In addition, it is a free solution that does not require a license. 

What needs improvement?

The downside is the different versions of SharePoint which means we need to have different designers as not all versions are compatible. 

In the future, we would like to have support for SharePoint online and the latest standards of UX. 

For how long have I used the solution?

I've been using this solution since 2006.

How was the initial setup?

I would rate the initial setup an eight out of ten. 

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Kauthar Yakub - PeerSpot reviewer
Program Manager at Tereta
Real User
Easy to set up and reliable but needs less frequent updates
Pros and Cons
  • "The initial setup is very straightforward."
  • "We'd like it if we got less frequent updates."

What is our primary use case?

I primarily use the solution for collaborating on work. 

For web applications, you can use it to customize some of your designs for your website or your application. 

What is most valuable?

The one thing I just love is having a platform that is easy to collaborate on and see my work. It's easy to do, and I can even navigate without many technicalities. That's what I've been getting from it. It's easy to use. You can just play around with it and get things done. You get to get your output easier.

The initial setup is very straightforward. 

It is stable and reliable.

The solution likely can scale, although I haven't tested its limits. 

What needs improvement?

We'd like it if we got less frequent updates. 

For how long have I used the solution?

I've been using SharePoint for roughly a year now.

What do I think about the stability of the solution?

The solution is stable. It's very good. There are no bugs or glitches. It doesn't crash or freeze. It's reliable, and the performance is good. 

What do I think about the scalability of the solution?

While I find it scalable, my use case is not something where I really use it on a large scale and enterprise level. I wouldn't be able to give a definite answer to scalability for large-scale operations.

I just use the product on a personal level. I don't have any large projects that are ongoing.

How are customer service and support?

I've never reached out to technical support. I cannot speak to how helpful or responsive they are.

How was the initial setup?

The solution is simple to set up. The fact is that most of the initial setup I didn't handle. I just had somebody who walked me through it and did the setup, and made it easy for me. I didn't need to go and research how to do this stuff. 

Which other solutions did I evaluate?

If you are a designer, you've likely looked at a few options, including, for example, Visual Studio.

What other advice do I have?

I would recommend the solution to other users and companies. 

I'd rate it six out of ten. 

Which deployment model are you using for this solution?

Public Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Javeed Khan - PeerSpot reviewer
Associate Director at NTT DATA
Real User
Beneficial document management, effective support, and integrates well
Pros and Cons
  • "The most valuable feature of SharePoint Designer is document management."
  • "SharePoint Designer could improve most in analytics and reporting."

What is our primary use case?

We use SharePoint Designer for our intranet knowledge management portal and training portal.

What is most valuable?

The most valuable feature of SharePoint Designer is document management.

What needs improvement?

SharePoint Designer could improve most in analytics and reporting.

In a future release, SharePoint Designer can improve by implementing a headless solution, where we can create pages without headers.

For how long have I used the solution?

I have been using SharePoint Designer for approximately 10 years.

What do I think about the stability of the solution?

SharePoint Designer is stable.

What do I think about the scalability of the solution?

The scalability of SharePoint Designer is good.

How are customer service and support?

The support from SharePoint Designer is very good. When we have an issue they responded quickly and look into the situation.

I rate the support from SharePoint Designer a five out of five.

How was the initial setup?

The initial setup of SharePoint Designer is simple. The full implementation of the solution took years because we slowly made changes over time.

I rate the initial setup of SharePoint Designer a four out of five.

What's my experience with pricing, setup cost, and licensing?

We are using an enterprise SharePoint Designer license. 

What other advice do I have?

SharePoint Designer is the best solution we have. We don't see any alternative as of now. For intranet and knowledge management purposes this is the best solution. It has great integration with Office products.

I rate SharePoint Designer a ten out of ten.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Microsoft Azure
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Chief Information Technology Officer at BMC Solutions
Real User
It's free, but it could be more user-friendly and have more features
Pros and Cons
  • "One of the most valuable features is that it's free. If you have SharePoint and you want to do some branding, then the only tool available is SharePoint Designer. Microsoft gives the portal, the content management system, and, on top of that, it gives you Designer. So we don't have a choice, but Designer is good."
  • "SharePoint Designer could be improved by being more user-friendly. I think that they have a new release, but the focus is on Power Automate, not Designer. Designer's interface is somewhat classical, but it should be more user-friendly."

What is our primary use case?

One of our use cases of SharePoint is designing and branding our content management system. When somebody buys an intranet portal, like a content management system, for employees or a document management system for their company, they can buy SharePoint and use it to change the branding. Microsoft gives you default features—out-of-the-box—so if you want any changes regarding your identity, HTML, CSS, colors, or brand guidelines, then SharePoint Designer can help you to complete that task. SharePoint Designer can also be used to clear workflows. This is a tool which helps us brand the SharePoint portal and our flow sites. 

In the beginning, SharePoint was deployed on-premises, but now it is deployed on the cloud, so we are always using the latest version. 

What is most valuable?

One of the most valuable features is that it's free. If you have SharePoint and you want to do some branding, then the only tool available is SharePoint Designer. Microsoft gives the portal, the content management system, and, on top of that, it gives you Designer. So we don't have a choice, but Designer is good. 

What needs improvement?

SharePoint Designer could be improved by being more user-friendly. I think that they have a new release, but the focus is on Power Automate, not Designer. Designer's interface is somewhat classical, but it should be more user-friendly. 

Designer should contain more features. Right now, we are doing the development of web parts on Visual Studio and doing the branding on Designer. If it were possible to merge them both into one tool, it would be easier. 

For how long have I used the solution?

I have been using SharePoint Designer for 13 years. 

What do I think about the stability of the solution?

There is no maintenance team necessary. Users can maintain it by themselves because Designer is a tool which can be deployed on each PC to work on. 

What do I think about the scalability of the solution?

In our organization, we have around eight to ten people who are developing on SharePoint Designer. We don't currently have plans to increase usage, but it depends. We are a project delivering company, and I am a project manager, so our SharePoint usage is on a project-based development. If we have a client we need to use SharePoint for, we may increase the usage, but otherwise we won't. 

How are customer service and support?

In 13 years, we have raised tickets two or three times. They don't call us, but when we raise tickets, then the issues can be resolved. 

Which solution did I use previously and why did I switch?

We also use Visual Studio from Microsoft to develop the programs for SharePoint. Designer is only for branding and workflows, but you have to use Visual Studio to actually develop the portal components and web parts. Visual Studio should be used with SharePoint. 

How was the initial setup?

The installation of Designer is very simple, and it doesn't take more than 30 minutes. You can download and install it yourself. 

What's my experience with pricing, setup cost, and licensing?

There is no licensing cost for Designer—it's free. 

What other advice do I have?

I rate SharePoint Designer a six out of ten. There were some bugs, but when you are working on SharePoint, you have to recommend SharePoint Designer, for sure. 

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Microsoft Azure
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
Manager Mineral Resource at a mining and metals company with 10,001+ employees
Real User
Top 10
Easy to design and create sites and applications
Pros and Cons
  • "The Power App is the most valuable feature."
  • "SharePoint Designer needs filter options for lists and libraries."

What is our primary use case?

We use SharePoint Designer to create SharePoint sites and applications for sharing information within our organization.

What is most valuable?

The Power App is the most valuable feature. We can design it to look exactly how we want it to be, without requiring an expert's assistance to set it up. We have the freedom to make changes on our own and can easily connect and generate leads.

What needs improvement?

Power Apps has certain limitations as it is designed primarily for tablets. When deployed on a computer, it becomes much smaller. I am currently facing the challenge of maximizing its functionality on a computer. This is one of the downsides of Power Apps.

SharePoint Designer needs filter options for lists and libraries. I want to create user groups and subgroups of users to apply properties to the metadata. Currently, I'm struggling to find a workaround.

For how long have I used the solution?

I have been using SharePoint Designer for around three years.

What do I think about the stability of the solution?

SharePoint Designer seems to be stable.

What other advice do I have?

I give SharePoint Designer a nine out of ten. We can create sites without having to code.

I recommend SharePoint Designer to others.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Microsoft Azure
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Download our free SharePoint Designer Report and get advice and tips from experienced pros sharing their opinions.
Updated: January 2025
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Buyer's Guide
Download our free SharePoint Designer Report and get advice and tips from experienced pros sharing their opinions.