SonicWall Email Security Reviews

We use SonicWall Email Security as part of our secure environment. It monitors email and all activities from the office to the cloud. We have a hybrid cloud, which is a public cloud that has a private portal with security.

We experience a lot of spamming and we have deployed this solution to help control those types of attacks.

This solution provides very good email security that protects us against spamming and malware.

The cost is very high and should be improved.

It should include additional monitoring tools to identify computers that are causing problems. We are using third-party tools for this but they should be embedded directly into the solution. Ideally, we would like to be able to monitor all of the client email activities inside our network. We would like to see more information on a dashboard about what is happening when it comes to spamming and malware. SolarWinds is one of the monitoring tools that we are using.

We have been SonicWall Email Security for four to five years.

The stability is not 100%. I would say that it is better than okay, but it can still be improved in terms of monitoring. There are some glitches that happened, although we were able to fix them.

This is a very scalable solution. We have approximately 200 users between our head office and regional office. We may increase our usage within the next three to five years.

We have not been in contact with technical support. Our own IT team is managing our email security and have been able to resolve any issues.

We did not use another solution prior to this one.

I would say that the initial setup is of moderate difficulty. It is not simple nor complex.

The deployment took one or two days and required one or two people. After the deployment, we are continuously monitoring and using this solution on a daily basis. We do not manage it every day, but it is always doing the monitoring.

We do have a consultant and an integrator from the company that provided the hardware. They assisted us with the deployment are supporting us with all of our SonicWall products. They are SonicWall-certified network engineers.

We have a two-year license subscription and the price is very high.

There are other solutions that work similarly to SonicWall that have a lower price. Because of the cost, we are now evaluating other products with the intention to replace all of our SonicWall products when the license expires.

We also use the SonicWall firewall solution, which has many features to secure our local network. It protects each of the ports on all of our PCs and they are secured from outside of the network. It provides broadcast controlling, multi-layered security, and more. They provide a lot of features that other firewalls do not have and it is the most powerful one that I have seen.

My advice for anybody who is considering this solution is to first perform a feature comparison with other products and look at the new technology that is out there. That is the way to find the best option.

Overall, this is a solution that provides good security but at a very high cost.

I would rate this solution an eight out of ten.

Hybrid Cloud

I am a SonicWall certified professional, and my company has SonicWall ESP, as well as projects, security, and limited protection.

I am a reseller, as well as a partner.

SonicWall Email Security is used to protect from spam, viruses, and DLP.

The most valuable feature is that it protects from spam.

It is very easy to use.

SonicWall security is very good and well priced.

The reporting needs improvement.

I would like to see Spam Control and virus block features.

I have been using SonicWall Email Security for approximately seven years.

The TZ Series is deployed on the cloud.

I use version 3300.

SonicWall Email Security is a stable product.

We have 100 users in our organization who use this solution.

Technical support is very good.

Previously, I was working with Email Security by Cisco, which is very good but it is very expensive.

The initial setup is straightforward and simple.

It took one hour to complete the installation.

We only need one person to maintain this solution.

The price is good for both me and our customers.

When compared with Cisco, it is very well priced. Cisco is very expensive.

I would rate SonicWall Email Security a nine out of ten.

On-premises

Behind the reason we chose SonicWall for my company is it has excellent packet analysis of normal and SSL encrypted traffic, application intelligence visualization and control, multiple Gigabit Ethernet LAN and WAN ports, flexible configuration and redundancy options. Outstanding antivirus scanner, advanced security structures. Content Filter, anti-virus and security are worthy. Easy to set up and use modest user interface. Plenty of security features to satisfy the most demanding security administrator.

Cutting-edge options can be complex to manage, add-on security services increase the cost. No DNS proxy aptitude for Split-Brain or Split horizon setup. Very weak DHCP server options, only basics. Poor documentation. Limitations in the core design such as the inability to scan outbound HTTP traffic. Load balancing is not stable. VPN setup ambiguous, to say the least. Pricing options are somewhat complex. Documentation will require downloading various manuals in PDF format.

My original use for this solution was as a reseller to learn more about the product. I know about other solutions and want to be able to provide information on a wider variety of products to clients that they may know about. 

For me, one of the most valuable features would be that I want to block attachments by extension type in Office, but it is not possible using SonicWall Email Security — at least not in any solution that I have found. The SonicWall Firewall device does not block all macros with the version or configuration I have. This is a problem. But SonicWall support said that new features will be coming in September or October to resolve the issue. It will come, but I don't know exactly when and I have not seen it. So this will be the most valuable for me when it is available.

I think one improvement would be to add HTML recovery for scanning all attachments and links for malware and macros. It would be nice to add some features to block commands and the ability to open Office 365 products, even if it is just added as an extra feature. 

Overall, I'd advise adding some blocking unit. It is something I need in an update, but I don't see any solution for it in the email security features.

They should add features for better control of blocking attachments, blocking macros, blocking contacts, etcetera. Features like this are very important. Contextual help features would be nice for those discovering the product. But attachment control for Office is important and should be the feature to focus on right now if they can deliver just one feature in the next release.

Other than that, really I think the features are perfect, but attachment controls are so important it hurts the usability of the product.

I have been using this solution for about six months.

Recently I had a problem using a SonicWall firewall device. We had a problem especially with the NFC model (Near Field Communication), even if it was with only two or three devices. We didn't have any access to the interface and through IP management, I didn't get any reply or connection. I could send a ping and I got a return, but I could not access the page. I researched the problem and I know the solution, but it doesn't work. Problems such as this where certain devices can't be used limits the scalability. 

I used SonicWall support sometimes. Most of the time I research and I solve any problems I have by myself because it is quicker and often easier. The company's actual support should be a little bit better.

On the other hand, I learned solutions to issues simply by doing some research on the SonicWall web pages and community. If I need some answers, I found I can resolve it through other options they provide in the community. Sometimes support staff didn't seem to know as much as the user community, or they don't give as much information as they should for users to be able to resolve an issue. Because of these things, when I had problems with SonicWall Email Security, I was more inclined to solve any problems I had by myself. So support could definitely be upgraded.

The installation was not complex. Because I am a resale agent and engineer, I am familiar with other, similar products. This made the deployment easier.

I use a reseller for the deployment, though I think I could have done it myself.

One of the most important things for me is choosing an email security device. These products need to have full features to give you the best protection. products delivering this type of security need to remain up-to-date, available and usable. 

I would rate it a nine out of ten.