SonicWall Email Security Reviews

We use this solution for email filtering.

The most valuable features are the anti-spam, anti-phishing, anti-virus, and anti-spoofing.

A lot of spoofed emails are still coming to the end-user, so the configuration for this option needs to be improved.

We had an issue where our logs stopped working. We contacted support and they were able to correct the problem.

We created a list of rules used to approve email, but when the list hit a certain number of rules, all of the emails stopped coming in and we had to delete some rules.

In the next release, we would like to see more intelligence in the spam filtering with an ability to examine suspicious links. We would like to see them tested using sandboxing.

We have been using SonicWall Email Security for more than five years.

We contacted technical support over the issue with the logs stopping. They did something on the backend and the logging started again.

Prior to using this solution, we relied on Microsoft Office 365 ATP, but we did not use a dedicated email security product.

This solution has been really good for us and I recommend using it. If there is a big difference between what you are using now and this solution, then test it out. When we look for new solutions, we want to know what features are not in SonicWall. So far, we have stayed with it, but we would like to have more intelligent filtering in the future.

I would rate this solution a seven out of ten.

Public Cloud

Other

I am a SonicWall certified professional, and my company has SonicWall ESP, as well as projects, security, and limited protection.

I am a reseller, as well as a partner.

SonicWall Email Security is used to protect from spam, viruses, and DLP.

The most valuable feature is that it protects from spam.

It is very easy to use.

SonicWall security is very good and well priced.

The reporting needs improvement.

I would like to see Spam Control and virus block features.

I have been using SonicWall Email Security for approximately seven years.

The TZ Series is deployed on the cloud.

I use version 3300.

SonicWall Email Security is a stable product.

We have 100 users in our organization who use this solution.

Technical support is very good.

Previously, I was working with Email Security by Cisco, which is very good but it is very expensive.

The initial setup is straightforward and simple.

It took one hour to complete the installation.

We only need one person to maintain this solution.

The price is good for both me and our customers.

When compared with Cisco, it is very well priced. Cisco is very expensive.

I would rate SonicWall Email Security a nine out of ten.

On-premises

Behind the reason we chose SonicWall for my company is it has excellent packet analysis of normal and SSL encrypted traffic, application intelligence visualization and control, multiple Gigabit Ethernet LAN and WAN ports, flexible configuration and redundancy options. Outstanding antivirus scanner, advanced security structures. Content Filter, anti-virus and security are worthy. Easy to set up and use modest user interface. Plenty of security features to satisfy the most demanding security administrator.

Cutting-edge options can be complex to manage, add-on security services increase the cost. No DNS proxy aptitude for Split-Brain or Split horizon setup. Very weak DHCP server options, only basics. Poor documentation. Limitations in the core design such as the inability to scan outbound HTTP traffic. Load balancing is not stable. VPN setup ambiguous, to say the least. Pricing options are somewhat complex. Documentation will require downloading various manuals in PDF format.

My original use for this solution was as a reseller to learn more about the product. I know about other solutions and want to be able to provide information on a wider variety of products to clients that they may know about. 

For me, one of the most valuable features would be that I want to block attachments by extension type in Office, but it is not possible using SonicWall Email Security — at least not in any solution that I have found. The SonicWall Firewall device does not block all macros with the version or configuration I have. This is a problem. But SonicWall support said that new features will be coming in September or October to resolve the issue. It will come, but I don't know exactly when and I have not seen it. So this will be the most valuable for me when it is available.

I think one improvement would be to add HTML recovery for scanning all attachments and links for malware and macros. It would be nice to add some features to block commands and the ability to open Office 365 products, even if it is just added as an extra feature. 

Overall, I'd advise adding some blocking unit. It is something I need in an update, but I don't see any solution for it in the email security features.

They should add features for better control of blocking attachments, blocking macros, blocking contacts, etcetera. Features like this are very important. Contextual help features would be nice for those discovering the product. But attachment control for Office is important and should be the feature to focus on right now if they can deliver just one feature in the next release.

Other than that, really I think the features are perfect, but attachment controls are so important it hurts the usability of the product.

I have been using this solution for about six months.

Recently I had a problem using a SonicWall firewall device. We had a problem especially with the NFC model (Near Field Communication), even if it was with only two or three devices. We didn't have any access to the interface and through IP management, I didn't get any reply or connection. I could send a ping and I got a return, but I could not access the page. I researched the problem and I know the solution, but it doesn't work. Problems such as this where certain devices can't be used limits the scalability. 

I used SonicWall support sometimes. Most of the time I research and I solve any problems I have by myself because it is quicker and often easier. The company's actual support should be a little bit better.

On the other hand, I learned solutions to issues simply by doing some research on the SonicWall web pages and community. If I need some answers, I found I can resolve it through other options they provide in the community. Sometimes support staff didn't seem to know as much as the user community, or they don't give as much information as they should for users to be able to resolve an issue. Because of these things, when I had problems with SonicWall Email Security, I was more inclined to solve any problems I had by myself. So support could definitely be upgraded.

The installation was not complex. Because I am a resale agent and engineer, I am familiar with other, similar products. This made the deployment easier.

I use a reseller for the deployment, though I think I could have done it myself.

One of the most important things for me is choosing an email security device. These products need to have full features to give you the best protection. products delivering this type of security need to remain up-to-date, available and usable. 

I would rate it a nine out of ten.