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Cisco Secure Email vs SonicWall Email Security comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Dec 3, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Cisco Secure Email
Ranking in Email Security
5th
Average Rating
8.4
Reviews Sentiment
6.9
Number of Reviews
63
Ranking in other categories
Cisco Security Portfolio (6th)
SonicWall Email Security
Ranking in Email Security
26th
Average Rating
7.6
Reviews Sentiment
6.6
Number of Reviews
15
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of October 2026, in the Email Security category, the mindshare of Cisco Secure Email is 4.6%, down from 5.2% compared to the previous year. The mindshare of SonicWall Email Security is 0.9%, up from 0.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Email Security Mindshare Distribution
ProductMindshare (%)
Cisco Secure Email4.6%
SonicWall Email Security0.9%
Other94.5%
Email Security
 

Featured Reviews

KS
Technical Associate Network Security at Valuepoint Systems
Email security has protected financial data and provides clear tracking for every branch message
The areas of Cisco Secure Email that could be improved or enhanced are the slowness in the console. I don't think it was a database error or something, but we feel some slowness in configuring DLP and other content filters compared to other consoles. It may have been due to on-premises, but it was much noisy at some times while configuring DLP. When we tried to configure a DLP policy, the console became much slower. In that case, we cannot see what had happened in the mail which was blocked at that time. It may take nearly an hour to get back to normal while configuring policies. That is the major issue in the product.
Mahendra Basera - PeerSpot reviewer
Sr. Engineer at InterGlobe Technology Quotient
Improved email threat visibility and security posture through adaptive reputation and analytics
I have experience with Cisco and other vendors like Sophos. I have more than 10 years of experience in this field. I worked with the Adaptive Reputation Management feature of SonicWall. Machine learning plays an important role in updating threat intelligence, particularly with SonicWall. The pricing for SonicWall Email Security is reasonable and budget-friendly. My overall rating for SonicWall Email Security is 8 out of 10 because, apart from the areas that need improvement, it was overall good.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The system provides our service desk with the means to troubleshoot email delivery issues with ease."
"The strong point of the solution is that we hardly get any spam emails because of Cisco Secure Email."
"The security features are valuable."
"The most significant enhancement we've gained is in terms of security through the upgrade we received."
"Initially, the most valuable feature for us was the SenderBase Reputation, because that reduced the number of emails that were even considered by the system by a huge number..."
"There are a lot of filters for scam emails and things like that work out of the box. You can also use the antivirus features. I like its features."
"What I find the most valuable about Cisco Secure Email is that the logs are not that difficult to see even if you're not used to them. The logs are reasonably readable and diagnosing the problem is not too hard with them."
"The Cisco Secure Email Gateway, in my opinion, is a really good device."
"SonicWall Email Security uses multi-layer cloud security."
"The most valuable feature is that it protects from spam."
"According to our customers, the product's most valuable feature is the ability to detect spam and reduce phishing emails."
"It is a very scalable solution."
"There are no wasted extras and the interface is really simple, so even if you don't have an IT background you can understand the working procedure and how systems are monitored."
"This solution provides very good email security that protects us against spamming and malware."
"The most valuable features are the anti-spam, anti-phishing, anti-virus, and anti-spoofing."
"The product is easy to manage in terms of configurations."
 

Cons

"Don't neglect that because if you just try to rely on Cisco support you're going to notice pretty consistent slowdowns."
"The primary areas for improvement are the pricing and the complexity of deployment."
"The management features of the product are not up to date."
"I would like more functionality and how to use it for Level 2 type staff. The biggest issue is it needs to be easier to use and navigate."
"The user interface needs some improvement to become more user-friendly. The graphics could be better. It's designed more for a technical user rather than a business user."
"We didn't get any malware, but a few phishing emails, maybe one or two, slipped in."
"Added cost and delay to the network traffic, but performance did remain stable."
"The initial setup was complex because I have two sites with physical clusters."
"Previously, we had an issue with a faulty appliance and had to wait over two weeks for a replacement."
"The after-sale support needs improvement. They don't have representation in my country."
"Overall, this is a solution that provides good security but at a very high cost."
"SonicWall Email Security is scalable, but the price per license is expensive."
"Policy deployment could be time consuming and represents an area for improvement in SonicWall Email Security."
"They need well-trained partners in Nigeria."
"A lot of spoofed emails are still coming to the end-user, so the configuration for this option needs to be improved."
"The platform's control panel needs enhancement."
 

Pricing and Cost Advice

"It is a relatively expensive option compared to other alternatives."
"Cisco Secure Email is more expensive than other products. I rate it a five out of ten. There are no additional costs. You only need to pay the subscription amounts."
"I rate the product price as six on a scale of one to ten, where one means it is a very expensive tool."
"I rate the pricing a ten out of ten on a scale where one means it is less cost-effective, and ten means it is the most cost-effective solution."
"Cisco Secure Email and the support are priced well. It's not cheap, but there are other solutions that offer less and cost so much. For example, Microsoft is more expensive than Cisco."
"It is an expensive product. I rate its pricing an eight or nine."
"At times, we feel the pricing is a bit too high, but then, there is also room for discounts. We enjoy a lot of discounts, and that is why we are still with them. There are no costs in addition to the standard licensing fees."
"The pricing is good."
"I rate the application’s pricing a five out of ten."
"We have a two-year license subscription and the price is very high."
"The platform offers a yearly license."
"The cost is cheaper than Sophos. I would rate it as five out of ten."
"Our customers purchase the solution's yearly license."
"When compared with Cisco, it is very well priced. Cisco is very expensive."
"The overall price of SonicWall Email Security should be reduced and there should be an option to purchase one or two licenses more instead of their current policy of bulk increases only. There should be more flexibility in the licensing model. Each license cost approximately $33 annually."
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Top Industries

By visitors reading reviews
Financial Services Firm
11%
Manufacturing Company
10%
Outsourcing Company
10%
Comms Service Provider
7%
Construction Company
15%
Financial Services Firm
10%
Comms Service Provider
8%
Marketing Services Firm
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business22
Midsize Enterprise18
Large Enterprise27
By reviewers
Company SizeCount
Small Business12
Midsize Enterprise3
Large Enterprise3
 

Questions from the Community

What is your experience regarding pricing and costs for Cisco Secure Email?
The pricing structure is good as it is user-based or email client-based, which is positive for clients.
What needs improvement with Cisco Secure Email?
The areas of Cisco Secure Email that could be improved or enhanced are the slowness in the console. I don't think it was a database error or something, but we feel some slowness in configuring DLP ...
What is your primary use case for Cisco Secure Email?
We are using Cisco Secure Email to monitor the outgoing and incoming mail traffic in our financial institute. We have nearly 900 branches all over India. We have an on-premises mail server in which...
What needs improvement with SonicWall Email Security?
Policy deployment could be time consuming and represents an area for improvement in SonicWall Email Security.
What is your primary use case for SonicWall Email Security?
SonicWall Email Security was used for security purposes, which aligns with the product's core function.
 

Also Known As

Cisco Email Security, IronPort, Cisco Email Security, ESA, Email Security Appliances
Dell SonicWALL Email Security Platform, SonicWall Hosted Email Security
 

Overview

 

Sample Customers

SUNY Old Westbury, CoxHealth, City of Fullerton, Indra
Star Kay White, Locala Community Partnerships
Find out what your peers are saying about Cisco Secure Email vs. SonicWall Email Security and other solutions. Updated: September 2026.
916,240 professionals have used our research since 2012.