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Cisco Secure Email vs SonicWall Email Security comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Dec 3, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Cisco Secure Email
Ranking in Email Security
4th
Average Rating
8.4
Reviews Sentiment
6.9
Number of Reviews
63
Ranking in other categories
Cisco Security Portfolio (6th)
SonicWall Email Security
Ranking in Email Security
26th
Average Rating
7.6
Reviews Sentiment
6.6
Number of Reviews
15
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of September 2026, in the Email Security category, the mindshare of Cisco Secure Email is 4.5%, down from 5.3% compared to the previous year. The mindshare of SonicWall Email Security is 0.8%, up from 0.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Email Security Mindshare Distribution
ProductMindshare (%)
Cisco Secure Email4.5%
SonicWall Email Security0.8%
Other94.7%
Email Security
 

Featured Reviews

KS
Technical Associate Network Security at Valuepoint Systems
Email security has protected financial data and provides clear tracking for every branch message
The areas of Cisco Secure Email that could be improved or enhanced are the slowness in the console. I don't think it was a database error or something, but we feel some slowness in configuring DLP and other content filters compared to other consoles. It may have been due to on-premises, but it was much noisy at some times while configuring DLP. When we tried to configure a DLP policy, the console became much slower. In that case, we cannot see what had happened in the mail which was blocked at that time. It may take nearly an hour to get back to normal while configuring policies. That is the major issue in the product.
Mahendra Basera - PeerSpot reviewer
Sr. Engineer at InterGlobe Technology Quotient
Improved email threat visibility and security posture through adaptive reputation and analytics
I have experience with Cisco and other vendors like Sophos. I have more than 10 years of experience in this field. I worked with the Adaptive Reputation Management feature of SonicWall. Machine learning plays an important role in updating threat intelligence, particularly with SonicWall. The pricing for SonicWall Email Security is reasonable and budget-friendly. My overall rating for SonicWall Email Security is 8 out of 10 because, apart from the areas that need improvement, it was overall good.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The filtering is definitely better at catching both spam and malicious messages, and there's a lot of extremely granular ability for setting up rules. You can do it the way you want to. The Microsoft solution tends to be pretty limited in how it allows some of that to be done."
"Users were able to do a check by themselves on quarantined emails. They could check if a valid email had been stopped, if it matched up with the SPF certification."
"Cisco Secure Email is a budget-friendly solution."
"Cisco Secure Email's most valuable is email certification."
"The most valuable features are Advanced Malware Protection, URL filtering, and of course Reputation Filtering."
"Introducing Cisco Secure Email Gateway systems was a set change for us and reduced the number of unwanted emails by a huge factor, a benefit that has continued from when we first got the devices until today."
"This product is the complete solution and the real deal."
"The advanced phishing protection and the integration with the awareness tool that Cisco has embedded into the solution to bring awareness to the customers about the dangers of phishing attacks and other things that come from email are the most valuable features."
"There are no wasted extras and the interface is really simple, so even if you don't have an IT background you can understand the working procedure and how systems are monitored."
"Beside a few issues with specificity in the email protection controls, this product is very good at handling email security."
"The pricing for SonicWall Email Security is reasonable and budget-friendly."
"Behind the reason we chose SonicWall for my company is it has excellent packet analysis of normal and SSL encrypted traffic, application intelligence visualization and control, multiple Gigabit Ethernet LAN and WAN ports, flexible configuration and redundancy options."
"This solution has been really good for us and I recommend using it."
"The most valuable feature is that it protects from spam."
"The anti-spam aspect of the solution is its most valuable feature."
"There are no wasted extras and the interface is really simple."
 

Cons

"I would like more functionality and how to use it for Level 2 type staff. The biggest issue is it needs to be easier to use and navigate."
"The graphical user interface is not user-friendly like other vendors. I find it very difficult at times to find some options on the UI."
"We have occasionally had hardware problems because we are using an appliance-based solution, but that might change. We may consider going to virtual systems."
"In some cases, detection is missed, leading to false positives where genuine emails are flagged as spam."
"Cisco is not good in dealing proactively or even reactively, so we end up relying on partners."
"I would rate the stability a six out of ten. We had multiple issues with the stability."
"We cannot manage multiple devices from a single UI."
"We would like to see more options for the customization of content filters."
"Other than that, really I think the features are perfect, but attachment controls are so important it hurts the usability of the product."
"The after-sale support needs improvement. They don't have representation in my country."
"Overall, this is a solution that provides good security but at a very high cost."
"Load balancing is not stable."
"The pricing could be improved."
"SonicWall Email Security could improve by making the file blocking and the release feature easier to use"
"The reporting needs improvement."
"They need well-trained partners in Nigeria."
 

Pricing and Cost Advice

"Pricing depends on your environment and which model you want to buy."
"It is not that costly. We pay for the solution through a contractor and pay an annual fee."
"Cisco Secure Email is expensive, but we get what we pay for."
"In my previous organization, avoiding four instances of CryptoLocker within an estimated six month period is approximately $600,000 in lost time and effort. Our five year cost was about a million dollars, and the four outages that we had equated to 65 percent of that five year cost."
"There were no other costs in addition to the standard licensing fees."
"We were using Proofpoint and then we switched to Cisco... reportability was one of the main reasons we switched, but the biggest one was cost. If you can get an equivalent functionality for a better price it's wise to do so. That's what our primary decision came down to: We could get equivalent functionality at a lower price point."
"There are additional fees for adding features."
"It is an expensive product. I rate its pricing an eight or nine."
"The overall price of SonicWall Email Security should be reduced and there should be an option to purchase one or two licenses more instead of their current policy of bulk increases only. There should be more flexibility in the licensing model. Each license cost approximately $33 annually."
"I rate the application’s pricing a five out of ten."
"Our customers purchase the solution's yearly license."
"The platform offers a yearly license."
"The cost is cheaper than Sophos. I would rate it as five out of ten."
"When compared with Cisco, it is very well priced. Cisco is very expensive."
"We have a two-year license subscription and the price is very high."
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Top Industries

By visitors reading reviews
Financial Services Firm
11%
Manufacturing Company
10%
Outsourcing Company
9%
Comms Service Provider
7%
Construction Company
17%
Financial Services Firm
10%
Comms Service Provider
8%
Marketing Services Firm
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business22
Midsize Enterprise18
Large Enterprise27
By reviewers
Company SizeCount
Small Business12
Midsize Enterprise3
Large Enterprise3
 

Questions from the Community

What is your experience regarding pricing and costs for Cisco Secure Email?
The pricing structure is good as it is user-based or email client-based, which is positive for clients.
What needs improvement with Cisco Secure Email?
The areas of Cisco Secure Email that could be improved or enhanced are the slowness in the console. I don't think it was a database error or something, but we feel some slowness in configuring DLP ...
What is your primary use case for Cisco Secure Email?
We are using Cisco Secure Email to monitor the outgoing and incoming mail traffic in our financial institute. We have nearly 900 branches all over India. We have an on-premises mail server in which...
What needs improvement with SonicWall Email Security?
Policy deployment could be time consuming and represents an area for improvement in SonicWall Email Security.
What is your primary use case for SonicWall Email Security?
SonicWall Email Security was used for security purposes, which aligns with the product's core function.
 

Also Known As

Cisco Email Security, IronPort, Cisco Email Security, ESA, Email Security Appliances
Dell SonicWALL Email Security Platform, SonicWall Hosted Email Security
 

Overview

 

Sample Customers

SUNY Old Westbury, CoxHealth, City of Fullerton, Indra
Star Kay White, Locala Community Partnerships
Find out what your peers are saying about Cisco Secure Email vs. SonicWall Email Security and other solutions. Updated: September 2026.
914,805 professionals have used our research since 2012.