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Cisco Secure Email vs SonicWall Email Security comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Dec 3, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Cisco Secure Email
Ranking in Email Security
5th
Average Rating
8.4
Reviews Sentiment
6.9
Number of Reviews
63
Ranking in other categories
Cisco Security Portfolio (6th)
SonicWall Email Security
Ranking in Email Security
26th
Average Rating
7.6
Reviews Sentiment
6.6
Number of Reviews
15
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of October 2026, in the Email Security category, the mindshare of Cisco Secure Email is 4.6%, down from 5.2% compared to the previous year. The mindshare of SonicWall Email Security is 0.9%, up from 0.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Email Security Mindshare Distribution
ProductMindshare (%)
Cisco Secure Email4.6%
SonicWall Email Security0.9%
Other94.5%
Email Security
 

Featured Reviews

KS
Technical Associate Network Security at Valuepoint Systems
Email security has protected financial data and provides clear tracking for every branch message
The areas of Cisco Secure Email that could be improved or enhanced are the slowness in the console. I don't think it was a database error or something, but we feel some slowness in configuring DLP and other content filters compared to other consoles. It may have been due to on-premises, but it was much noisy at some times while configuring DLP. When we tried to configure a DLP policy, the console became much slower. In that case, we cannot see what had happened in the mail which was blocked at that time. It may take nearly an hour to get back to normal while configuring policies. That is the major issue in the product.
Mahendra Basera - PeerSpot reviewer
Sr. Engineer at InterGlobe Technology Quotient
Improved email threat visibility and security posture through adaptive reputation and analytics
I have experience with Cisco and other vendors like Sophos. I have more than 10 years of experience in this field. I worked with the Adaptive Reputation Management feature of SonicWall. Machine learning plays an important role in updating threat intelligence, particularly with SonicWall. The pricing for SonicWall Email Security is reasonable and budget-friendly. My overall rating for SonicWall Email Security is 8 out of 10 because, apart from the areas that need improvement, it was overall good.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The Cisco Email Security Appliance has enabled us to reduce spam by at least 30% compared to our previous solution."
"It's a bit easy to handle Cisco Secure Email; it's not that difficult. For the logs, which are in PDF format, it's not hard to read them. We don't need Wireshark much to analyze the logs."
"The tool's most valuable feature in preventing security breaches revolves around the area of malware protection that the product provides."
"The solution is valuable if you are looking for a security email gateway that provides you with the most services possible."
"The solution is very configurable. It has enabled us to configure some specific filters to stop emails that general configurations didn't stop. It's a powerful solution. It can analyze a lot of emails simultaneously, with no problems of capacity or system load."
"Even though it's not perfect, it has the IMS engine, Intelligent Multi-Scan engine, and it does a good job, right out-of-the-box, of blocking the vast majority of things that should be blocked."
"You are never secure without some solution from Cisco."
"The tech engineers are very knowledgeable."
"The most valuable feature of SonicWall Email Security is the blocking of emails using keywords. If there are any particular keywords in the subject, that we want to block from receiving from a particular person we can do it. Additionally, the blocking of emails is easy. we can release that one and we can block some of the keywords also like that."
"The product is easy to manage in terms of configurations."
"According to our customers, the product's most valuable feature is the ability to detect spam and reduce phishing emails."
"It is a very scalable solution."
"Beside a few issues with specificity in the email protection controls, this product is very good at handling email security."
"The most valuable features are the anti-spam, anti-phishing, anti-virus, and anti-spoofing."
"SonicWall Email Security uses multi-layer cloud security."
"There are no wasted extras and the interface is really simple."
 

Cons

"The graphical user interface is not user-friendly like other vendors. I find it very difficult at times to find some options on the UI."
"The management features of the product are not up to date."
"The pricing needs to be reconsidered or enhanced."
"It takes time to harmonize information from the email log events with higher level reporting tools."
"Don't neglect that because if you just try to rely on Cisco support you're going to notice pretty consistent slowdowns."
"They can do it better with web links, with the URLs. They have a technology called Outbreak but it doesn't work as well as we would like."
"One of the things that Cisco could improve on with IronPort is the support."
"The interface is dated. It has looked pretty much the same for 15 years or so. It would be helpful to be able to do everything from one spot. The centralized quarantine and reporting are completely separate from policy administration."
"There could be definition updates included in the subscription."
"A lot of spoofed emails are still coming to the end-user, so the configuration for this option needs to be improved."
"They should integrate the solution with third-party platforms."
"The technical support from the company is not always very good at solving issues, but they offer access to a good community of users where problems are easily solved."
"SonicWall Email Security is scalable, but the price per license is expensive."
"The protection level for email security isn't 100%. I'm still getting some spam and junk mail."
"Other than that, really I think the features are perfect, but attachment controls are so important it hurts the usability of the product."
"I am not satisfied with phishing protection, as it falls completely under the email domain security."
 

Pricing and Cost Advice

"As per market availability, this solution is more expensive than other vendors."
"You're going to get what you pay for. If you're not willing to pay the price of Cisco, you're not going to get a product that's as good as Cisco. I don't think Cisco is overpriced, because for the last two years I've been comparing it to Microsoft and Cisco has been cheaper and given us more features."
"In addition to the standard licensing, there is a cost for SMARTnet as well."
"It is not that costly. We pay for the solution through a contractor and pay an annual fee."
"Pricing depends on your environment and which model you want to buy."
"The licensing was all transferred."
"There were no other costs in addition to the standard licensing fees."
"The license was not per user, the license model was per feature. You could choose anti-virus, anti-spam, etc. It was feature-based and charged yearly."
"The overall price of SonicWall Email Security should be reduced and there should be an option to purchase one or two licenses more instead of their current policy of bulk increases only. There should be more flexibility in the licensing model. Each license cost approximately $33 annually."
"Our customers purchase the solution's yearly license."
"We have a two-year license subscription and the price is very high."
"I rate the application’s pricing a five out of ten."
"When compared with Cisco, it is very well priced. Cisco is very expensive."
"The cost is cheaper than Sophos. I would rate it as five out of ten."
"The platform offers a yearly license."
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Top Industries

By visitors reading reviews
Financial Services Firm
11%
Manufacturing Company
10%
Outsourcing Company
9%
Comms Service Provider
7%
Construction Company
15%
Financial Services Firm
9%
Comms Service Provider
8%
Marketing Services Firm
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business22
Midsize Enterprise18
Large Enterprise27
By reviewers
Company SizeCount
Small Business12
Midsize Enterprise3
Large Enterprise3
 

Questions from the Community

What is your experience regarding pricing and costs for Cisco Secure Email?
The pricing structure is good as it is user-based or email client-based, which is positive for clients.
What needs improvement with Cisco Secure Email?
The areas of Cisco Secure Email that could be improved or enhanced are the slowness in the console. I don't think it was a database error or something, but we feel some slowness in configuring DLP ...
What is your primary use case for Cisco Secure Email?
We are using Cisco Secure Email to monitor the outgoing and incoming mail traffic in our financial institute. We have nearly 900 branches all over India. We have an on-premises mail server in which...
What needs improvement with SonicWall Email Security?
Policy deployment could be time consuming and represents an area for improvement in SonicWall Email Security.
What is your primary use case for SonicWall Email Security?
SonicWall Email Security was used for security purposes, which aligns with the product's core function.
 

Also Known As

Cisco Email Security, IronPort, Cisco Email Security, ESA, Email Security Appliances
Dell SonicWALL Email Security Platform, SonicWall Hosted Email Security
 

Overview

 

Sample Customers

SUNY Old Westbury, CoxHealth, City of Fullerton, Indra
Star Kay White, Locala Community Partnerships
Find out what your peers are saying about Cisco Secure Email vs. SonicWall Email Security and other solutions. Updated: September 2026.
918,957 professionals have used our research since 2012.