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Cisco Secure Email vs SonicWall Email Security comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 3, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Cisco Secure Email
Ranking in Email Security
6th
Average Rating
8.4
Reviews Sentiment
6.9
Number of Reviews
63
Ranking in other categories
Cisco Security Portfolio (9th)
SonicWall Email Security
Ranking in Email Security
25th
Average Rating
7.6
Reviews Sentiment
6.6
Number of Reviews
15
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of August 2026, in the Email Security category, the mindshare of Cisco Secure Email is 4.4%, down from 5.5% compared to the previous year. The mindshare of SonicWall Email Security is 0.8%, up from 0.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Email Security Mindshare Distribution
ProductMindshare (%)
Cisco Secure Email4.4%
SonicWall Email Security0.8%
Other94.8%
Email Security
 

Featured Reviews

KS
Technical Associate Network Security at Valuepoint Systems
Email security has protected financial data and provides clear tracking for every branch message
The areas of Cisco Secure Email that could be improved or enhanced are the slowness in the console. I don't think it was a database error or something, but we feel some slowness in configuring DLP and other content filters compared to other consoles. It may have been due to on-premises, but it was much noisy at some times while configuring DLP. When we tried to configure a DLP policy, the console became much slower. In that case, we cannot see what had happened in the mail which was blocked at that time. It may take nearly an hour to get back to normal while configuring policies. That is the major issue in the product.
Swapnil Kulkarni - PeerSpot reviewer
System Administrator at Ador Powertron Ltd.
Has consistently supported security needs for mid-sized teams with affordable deployment
I do not work with Cloud Secure Edge, CSE, or SMA apart from SonicWall NSA. I am not satisfied with phishing protection, as it falls completely under the email domain security. The customizable policy configuration does not help to tailor email security overall because our systems are not integrated with SonicWall Email Security. We are not using reporting and analytics because it requires completely different software. While all required features are available in SonicWall Email Security for SMBs and startups, we lack analytics features. They provide an option to purchase a complete separate product for analytics, but despite initially having purchased the paper license, due to technical limitations or changes, we cannot use that product. Now they require additional fees to access the analytics feature.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The solution works well."
"It is doing its work. It is doing what it was actually designed to do. It has ensured we don't have business email compromises, and it has also ensured that our brand Galaxy is unique all year round."
"The Cisco Email Security Appliance has enabled us to reduce spam by at least 30% compared to our previous solution."
"It's a bit easy to handle Cisco Secure Email; it's not that difficult. For the logs, which are in PDF format, it's not hard to read them. We don't need Wireshark much to analyze the logs."
"Because we scan products, and there is a lot of critical data, security is very important in these cases."
"The solution is valuable if you are looking for a security email gateway that provides you with the most services possible."
"The user interface was quite friendly, it was quite easy to use, unlike some other Cisco products. Anybody could use it. You don't have to be familiar with IT to be able to handle navigating it."
"It's flexible. There are a lot of rules and policies that can be easily applied for certain employees or certain mailboxes."
"The most valuable feature of SonicWall Email Security is the blocking of emails using keywords. If there are any particular keywords in the subject, that we want to block from receiving from a particular person we can do it. Additionally, the blocking of emails is easy. we can release that one and we can block some of the keywords also like that."
"The product is easy to manage in terms of configurations."
"It is a very scalable solution."
"According to our customers, the product's most valuable feature is the ability to detect spam and reduce phishing emails."
"Behind the reason we chose SonicWall for my company is it has excellent packet analysis of normal and SSL encrypted traffic, application intelligence visualization and control, multiple Gigabit Ethernet LAN and WAN ports, flexible configuration and redundancy options."
"This solution has been really good for us and I recommend using it."
"The anti-spam aspect of the solution is its most valuable feature."
"SonicWall Email Security has benefited the company by preventing attacks, protecting us from threats such as ransomware and phishing, and notifying the IT team when phishing emails have been blocked."
 

Cons

"The UI is definitely one area of improvement because it doesn't match other interfaces and the navigation can be a little clunky."
"We cannot manage multiple devices from a single UI."
"The user interface of the Email Security Gateway should be improved."
"The scalability must be improved."
"One of the things that Cisco could improve on with IronPort is the support."
"The areas of Cisco Secure Email that could be improved or enhanced are the slowness in the console."
"I would like them to add some clustering or high availability features."
"We have Microsoft and we have the E5 licenses, they have more EDR responses on certain emails. That's something that Cisco ESA on the cloud doesn't have. They don't do anything about MITRE attacks. They only detect if there is a malicious email or a threat and they remove it."
"There could be definition updates included in the subscription."
"Updates could be released more frequently."
"They need well-trained partners in Nigeria."
"They should integrate the solution with third-party platforms."
"Previously, we had an issue with a faulty appliance and had to wait over two weeks for a replacement."
"SonicWall Email Security could improve by making the file blocking and the release feature easier to use"
"I am not satisfied with phishing protection, as it falls completely under the email domain security."
"The protection level for email security isn't 100%. I'm still getting some spam and junk mail."
 

Pricing and Cost Advice

"I rate the pricing a ten out of ten on a scale where one means it is less cost-effective, and ten means it is the most cost-effective solution."
"The licensing is a mess and needs sorting out. I am not really concerned about the pricing because I only make recommendations, not buying decisions."
"I rate the product price as six on a scale of one to ten, where one means it is a very expensive tool."
"It is an expensive product. I rate its pricing an eight or nine."
"There are additional fees for adding features."
"I don't have the insights into it, but compared to different products, it seems to have a medium level of pricing."
"In addition to the standard licensing, there is a cost for SMARTnet as well."
"The license was not per user, the license model was per feature. You could choose anti-virus, anti-spam, etc. It was feature-based and charged yearly."
"The overall price of SonicWall Email Security should be reduced and there should be an option to purchase one or two licenses more instead of their current policy of bulk increases only. There should be more flexibility in the licensing model. Each license cost approximately $33 annually."
"Our customers purchase the solution's yearly license."
"We have a two-year license subscription and the price is very high."
"The cost is cheaper than Sophos. I would rate it as five out of ten."
"The platform offers a yearly license."
"I rate the application’s pricing a five out of ten."
"When compared with Cisco, it is very well priced. Cisco is very expensive."
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Top Industries

By visitors reading reviews
Financial Services Firm
12%
Manufacturing Company
9%
Outsourcing Company
8%
Computer Software Company
7%
Construction Company
17%
Financial Services Firm
10%
Comms Service Provider
8%
Marketing Services Firm
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business22
Midsize Enterprise18
Large Enterprise27
By reviewers
Company SizeCount
Small Business12
Midsize Enterprise3
Large Enterprise3
 

Questions from the Community

What is your experience regarding pricing and costs for Cisco Secure Email?
The pricing structure is good as it is user-based or email client-based, which is positive for clients.
What needs improvement with Cisco Secure Email?
The areas of Cisco Secure Email that could be improved or enhanced are the slowness in the console. I don't think it was a database error or something, but we feel some slowness in configuring DLP ...
What is your primary use case for Cisco Secure Email?
We are using Cisco Secure Email to monitor the outgoing and incoming mail traffic in our financial institute. We have nearly 900 branches all over India. We have an on-premises mail server in which...
What needs improvement with SonicWall Email Security?
Policy deployment could be time consuming and represents an area for improvement in SonicWall Email Security.
What is your primary use case for SonicWall Email Security?
SonicWall Email Security was used for security purposes, which aligns with the product's core function.
 

Also Known As

Cisco Email Security, IronPort, Cisco Email Security, ESA, Email Security Appliances
Dell SonicWALL Email Security Platform, SonicWall Hosted Email Security
 

Overview

 

Sample Customers

SUNY Old Westbury, CoxHealth, City of Fullerton, Indra
Star Kay White, Locala Community Partnerships
Find out what your peers are saying about Cisco Secure Email vs. SonicWall Email Security and other solutions. Updated: August 2026.
910,956 professionals have used our research since 2012.