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Cisco Secure Email vs SonicWall Email Security comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Dec 3, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Cisco Secure Email
Ranking in Email Security
5th
Average Rating
8.4
Reviews Sentiment
6.9
Number of Reviews
63
Ranking in other categories
Cisco Security Portfolio (6th)
SonicWall Email Security
Ranking in Email Security
26th
Average Rating
7.6
Reviews Sentiment
6.6
Number of Reviews
15
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of October 2026, in the Email Security category, the mindshare of Cisco Secure Email is 4.6%, down from 5.2% compared to the previous year. The mindshare of SonicWall Email Security is 0.9%, up from 0.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Email Security Mindshare Distribution
ProductMindshare (%)
Cisco Secure Email4.6%
SonicWall Email Security0.9%
Other94.5%
Email Security
 

Featured Reviews

KS
Technical Associate Network Security at Valuepoint Systems
Email security has protected financial data and provides clear tracking for every branch message
The areas of Cisco Secure Email that could be improved or enhanced are the slowness in the console. I don't think it was a database error or something, but we feel some slowness in configuring DLP and other content filters compared to other consoles. It may have been due to on-premises, but it was much noisy at some times while configuring DLP. When we tried to configure a DLP policy, the console became much slower. In that case, we cannot see what had happened in the mail which was blocked at that time. It may take nearly an hour to get back to normal while configuring policies. That is the major issue in the product.
Mahendra Basera - PeerSpot reviewer
Sr. Engineer at InterGlobe Technology Quotient
Improved email threat visibility and security posture through adaptive reputation and analytics
I have experience with Cisco and other vendors like Sophos. I have more than 10 years of experience in this field. I worked with the Adaptive Reputation Management feature of SonicWall. Machine learning plays an important role in updating threat intelligence, particularly with SonicWall. The pricing for SonicWall Email Security is reasonable and budget-friendly. My overall rating for SonicWall Email Security is 8 out of 10 because, apart from the areas that need improvement, it was overall good.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable features are protection against ransomware and spam."
"Because we scan products, and there is a lot of critical data, security is very important in these cases."
"It blocks bulk marketing messages, graymail, spam, and provides advanced malware protection."
"The return here is more security and fewer interruptions; it's more stability and productivity versus less productivity, and you could say that you're minimizing your costs by $65,000."
"It integrates with Active Directory and we can limit specific users to using specific applications."
"Cisco Secure Email's most valuable is email certification."
"Administration of the email domains and custom filters are easily done via the web interface."
"It's flexible. There are a lot of rules and policies that can be easily applied for certain employees or certain mailboxes."
"The most valuable feature is that it protects from spam."
"SonicWall Email Security uses multi-layer cloud security."
"We always get ROI from the product we are using; it is completely flexible and acceptable according to our security requirements over the last four years and currently."
"Beside a few issues with specificity in the email protection controls, this product is very good at handling email security."
"According to our customers, the product's most valuable feature is the ability to detect spam and reduce phishing emails."
"SonicWall Email Security has benefited the company by preventing attacks, protecting us from threats such as ransomware and phishing, and notifying the IT team when phishing emails have been blocked."
"The most valuable feature of SonicWall Email Security is the blocking of emails using keywords. If there are any particular keywords in the subject, that we want to block from receiving from a particular person we can do it. Additionally, the blocking of emails is easy. we can release that one and we can block some of the keywords also like that."
"There are no wasted extras and the interface is really simple, so even if you don't have an IT background you can understand the working procedure and how systems are monitored."
 

Cons

"We would like to see more options for the customization of content filters."
"The solution does not have a strong outbound service. It should also integrate DLP."
"The user interface needs massive improvement. While the device works fine and it's not complicated to write policies, renaming menu items and showing policy flow in conjunction with the application could help."
"Having Cisco Email Security as a standalone solution is not good enough. It needs to be combined with another solution."
"Cisco Secure Email can be improved from the administrator's point of view. Usually, you have to work with different areas, and they can try to make it easy for the administrator to use different functions."
"That's why I wouldn't give it anywhere near a perfect score, because the artificial intelligence just isn't there yet."
"We use the CLI for management, but it's not very good. It's based on Java and it's very difficult to use."
"I am not satisfied with the solution's reporting and logging."
"The protection level for email security isn't 100%. I'm still getting some spam and junk mail."
"A lot of spoofed emails are still coming to the end-user, so the configuration for this option needs to be improved."
"The pricing could be improved."
"SonicWall Email Security is scalable, but the price per license is expensive."
"There could be definition updates included in the subscription."
"Previously, we had an issue with a faulty appliance and had to wait over two weeks for a replacement."
"Policy deployment could be time consuming and represents an area for improvement in SonicWall Email Security."
"The platform's control panel needs enhancement."
 

Pricing and Cost Advice

"You're going to get what you pay for. If you're not willing to pay the price of Cisco, you're not going to get a product that's as good as Cisco. I don't think Cisco is overpriced, because for the last two years I've been comparing it to Microsoft and Cisco has been cheaper and given us more features."
"There were no other costs in addition to the standard licensing fees."
"As per market availability, this solution is more expensive than other vendors."
"It is expensive. I would rate it 2 out of 10, where 1 is the most expensive and 10 is the cheapest."
"The solution is expensive."
"In my previous organization, avoiding four instances of CryptoLocker within an estimated six month period is approximately $600,000 in lost time and effort. Our five year cost was about a million dollars, and the four outages that we had equated to 65 percent of that five year cost."
"We do annual licensing for Cisco Secure Email Gatewayand SMA together, and possibly SmartNet support. Packaged together, the cost is just under $38,000."
"It is a relatively expensive option compared to other alternatives."
"The overall price of SonicWall Email Security should be reduced and there should be an option to purchase one or two licenses more instead of their current policy of bulk increases only. There should be more flexibility in the licensing model. Each license cost approximately $33 annually."
"The cost is cheaper than Sophos. I would rate it as five out of ten."
"When compared with Cisco, it is very well priced. Cisco is very expensive."
"Our customers purchase the solution's yearly license."
"I rate the application’s pricing a five out of ten."
"The platform offers a yearly license."
"We have a two-year license subscription and the price is very high."
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Top Industries

By visitors reading reviews
Financial Services Firm
11%
Manufacturing Company
10%
Outsourcing Company
9%
Comms Service Provider
7%
Construction Company
15%
Financial Services Firm
10%
Comms Service Provider
8%
Marketing Services Firm
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business22
Midsize Enterprise18
Large Enterprise27
By reviewers
Company SizeCount
Small Business12
Midsize Enterprise3
Large Enterprise3
 

Questions from the Community

What is your experience regarding pricing and costs for Cisco Secure Email?
The pricing structure is good as it is user-based or email client-based, which is positive for clients.
What needs improvement with Cisco Secure Email?
The areas of Cisco Secure Email that could be improved or enhanced are the slowness in the console. I don't think it was a database error or something, but we feel some slowness in configuring DLP ...
What is your primary use case for Cisco Secure Email?
We are using Cisco Secure Email to monitor the outgoing and incoming mail traffic in our financial institute. We have nearly 900 branches all over India. We have an on-premises mail server in which...
What needs improvement with SonicWall Email Security?
Policy deployment could be time consuming and represents an area for improvement in SonicWall Email Security.
What is your primary use case for SonicWall Email Security?
SonicWall Email Security was used for security purposes, which aligns with the product's core function.
 

Also Known As

Cisco Email Security, IronPort, Cisco Email Security, ESA, Email Security Appliances
Dell SonicWALL Email Security Platform, SonicWall Hosted Email Security
 

Overview

 

Sample Customers

SUNY Old Westbury, CoxHealth, City of Fullerton, Indra
Star Kay White, Locala Community Partnerships
Find out what your peers are saying about Cisco Secure Email vs. SonicWall Email Security and other solutions. Updated: September 2026.
916,956 professionals have used our research since 2012.