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Cisco Secure Email vs SonicWall Email Security comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Dec 3, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Microsoft Defender for Offi...
Sponsored
Ranking in Email Security
1st
Average Rating
8.4
Reviews Sentiment
7.1
Number of Reviews
47
Ranking in other categories
Advanced Threat Protection (ATP) (1st), Microsoft Security Suite (10th)
Cisco Secure Email
Ranking in Email Security
3rd
Average Rating
8.4
Reviews Sentiment
7.0
Number of Reviews
59
Ranking in other categories
Cisco Security Portfolio (8th)
SonicWall Email Security
Ranking in Email Security
33rd
Average Rating
7.8
Reviews Sentiment
6.8
Number of Reviews
12
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of January 2025, in the Email Security category, the mindshare of Microsoft Defender for Office 365 is 15.4%, down from 21.8% compared to the previous year. The mindshare of Cisco Secure Email is 8.1%, down from 9.3% compared to the previous year. The mindshare of SonicWall Email Security is 0.6%, up from 0.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Email Security
 

Featured Reviews

Tolu Omolaja - PeerSpot reviewer
Great URL scanning and attachment scanning, but I would like more proactive threat analysis
The two main features that prove most beneficial for us are URL scanning and attachment scanning. URL scanning involves an automatic scan of links and emails. When a user clicks on a link within an email, the system promptly checks the link's safety. If the link is deemed safe, access is granted automatically. However, if it is flagged as unsafe, we receive feedback and notification to caution us about the potentially harmful link. At this point, we are presented with the option to proceed or return. I have personally witnessed the system identify a few unsafe links, making this the primary advantage of using the solution. The second crucial aspect is the scanning of attachments. When an email containing an attachment arrives, we receive a notification of the new email, along with information that the attachment is being scanned for threats. This additional layer of security provides peace of mind for our organization. While Microsoft Defender for Office 365 offers numerous features, these two stand out as particularly impressive and valuable to us.
Kostas Karidas - PeerSpot reviewer
Helps prevent security breaches but fails to improve in the area of AI
I have not noticed any impressive advanced threat protection mechanisms in the tool. I don't know if there are any AI features in the product. I don't know if there is any other technology embedded in the solution. Cisco Secure Email successfully mitigated potential email threats. My company has seen plenty of scenarios where Cisco Secure Email successfully mitigated potential email threats, spam emails, and fraudulent domains. The product is good for dealing with spam emails, and it can take care of more than 100 spam emails per day. A huge number of spam emails are monitored with the help of Cisco Secure Email. I would not recommend the product to other businesses because you need to have some kind of expertise in configuring and knowing a bit about the tool's GUI. The tool also lacks in the area of AI mechanics. If I would like to have an overview and review another solution, I would go for another product other than Cisco Secure Email. I can definitely suggest others to look at the product and review it, but I would also recommend that they compare it with the other solutions in the market. I wouldn't prioritize Cisco Secure Email over other tools. Either the support partner of the product or I take care of the tool's maintenance phase by looking into the configurations and doing some fine-tuning. I rate the tool a seven to eight out of ten.
ArunKumar1 - PeerSpot reviewer
Effective threat prevention, reliable, and beneficial keyword blocking
The most valuable feature of SonicWall Email Security is the blocking of emails using keywords. If there are any particular keywords in the subject, that we want to block from receiving from a particular person we can do it. Additionally, the blocking of emails is easy. we can release that one and we can block some of the keywords also like that.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The email protection is excellent, especially in terms of anti-phishing policies."
"Safe attachments, safe links, policies, and the ability to protect from zero-day threats are the most valuable features."
"The initial setup is straightforward. You just add the license, click it, and then you can set up the rules. It is quite simple."
"The stability of Microsoft Defender for Office 365 is fantastic."
"Microsoft Defender for Office 365 helps people to work remotely. It is a secure solution. We don't need to use our company's computers or get VPN connections to the networks. I can control how they share screens and what they send to the devices. It keeps our organizations confidential and sensitive information safe."
"The risk level notifications are most valuable. We get to know what kind of intrusion or attack is there, and we can fix a problem on time."
"Some of the valuable features on the email side are anti-phishing, anti-malware, and Safe Links."
"Defender for Office 365 has helped eliminate having to look at multiple dashboards and that is the aspect I like most about it. It is simpler, effective, and convenient. The users like the process efficiency."
"The malicious URL scanning, as well as the anti-malware features, have been really useful for us in our environment."
"The most valuable features are Advanced Malware Protection, URL filtering, and of course Reputation Filtering."
"It's flexible. There are a lot of rules and policies that can be easily applied for certain employees or certain mailboxes."
"Cisco Secure Email is part of Cisco's extensive efforts and investments in technology, especially in the realm of cyber security. The product is one among many security solutions offered by Cisco."
"The added value of it is that every migration to a new version is initiated by the Cisco version itself, so that is a bunch of work that you don't have to do on the Cisco ESA system on-premise. As it becomes a safe platform, you don't need to invest anything in your own data center or in your upgrade path."
"The most valuable features are protection against ransomware and spam."
"This solution provides some benefits, like comfortable access to TAC support. You get prompt support when working directly with Cisco."
"The solution is very configurable. It has enabled us to configure some specific filters to stop emails that general configurations didn't stop. It's a powerful solution. It can analyze a lot of emails simultaneously, with no problems of capacity or system load."
"According to our customers, the product's most valuable feature is the ability to detect spam and reduce phishing emails."
"This solution provides very good email security that protects us against spamming and malware."
"The anti-spam aspect of the solution is its most valuable feature."
"The most valuable feature of SonicWall Email Security is the blocking of emails using keywords. If there are any particular keywords in the subject, that we want to block from receiving from a particular person we can do it. Additionally, the blocking of emails is easy. we can release that one and we can block some of the keywords also like that."
"Beside a few issues with specificity in the email protection controls, this product is very good at handling email security."
"There are no wasted extras and the interface is really simple."
"The product is easy to manage in terms of configurations."
"The most valuable feature is that it protects from spam."
 

Cons

"Sometimes, phishing emails manage to pass through the filter, so the system needs to enhance its phishing email detection capabilities."
"There's room for improvement regarding the time frame for retrieving emails."
"Microsoft sometimes has downtime, and we'll get several incidents coming in back to back. We have a huge backlog of notifications, many of which may be false positives. However, there might be serious alerts, so we can't risk dismissing all of them at once."
"The certification training for Defender for 365 needs to be deeper and incorporate Sentinel. I took all the security courses except one, and Sentinel isn't included."
"Configuration at the mid-level could be improved for the support team."
"The XDR dashboard has room for improvement."
"They have moved features from one console to another. Things have been moved around in the interface and it takes me time to find where certain features are."
"In some situations, it has not been able to pick impersonated emails having no attachments. Technical support definitely has a scope for improvement."
"It is not user-friendly, and it is quite complicated. So, it should be more user-friendly."
"The solution does not have a strong outbound service. It should also integrate DLP."
"The interface is dated. It has looked pretty much the same for 15 years or so. It would be helpful to be able to do everything from one spot. The centralized quarantine and reporting are completely separate from policy administration."
"I would like more functionality and how to use it for Level 2 type staff. The biggest issue is it needs to be easier to use and navigate."
"Cisco is already providing a very good environment with the IronPort solution, but there could be some more integration with other products. For instance, an integration with the EDR solution could be there to raise an alert."
"Scalability has certain shortcomings and needs to be improved because there are service providers who provide better scalability.v"
"The pricing needs to be reconsidered or enhanced."
"In future releases, I would like to see two main improvements come to mind. First, the current solution requires maintaining two separate operating systems for FTD, which can be cumbersome. I'd love to see a single operating system for the FTD box."
"SonicWall Email Security could improve by making the file blocking and the release feature easier to use"
"The technical support from the company is not always very good at solving issues, but they offer access to a good community of users where problems are easily solved."
"There could be definition updates included in the subscription."
"The reporting needs improvement."
"They should integrate the solution with third-party platforms."
"Updates could be released more frequently."
"A lot of spoofed emails are still coming to the end-user, so the configuration for this option needs to be improved."
"The protection level for email security isn't 100%. I'm still getting some spam and junk mail."
 

Pricing and Cost Advice

"Defender for 365 comes in various plans and licenses, along with other Microsoft security solutions. Purchasing this kind of package or security bundle gives good value for money, and that's what I recommend."
"The pricing is normal. Considering its popularity, it's not overpriced."
"The pricing has become expensive."
"I know that the product is incredibly expensive."
"While Microsoft Defender for Office 365 necessitates pricier E3 or E5 subscriptions, the extensive functionality offered by these licenses across various Microsoft products justifies the investment."
"Microsoft Defender is expensive. I typically recommend it only if clients have the budget. Otherwise, I would suggest an alternative."
"I was working in the government and it was too expensive for us to use our Microsoft products."
"The license is expensive because the cost is based on the number of users."
"We do annual licensing for Cisco Secure Email Gatewayand SMA together, and possibly SmartNet support. Packaged together, the cost is just under $38,000."
"The solution is expensive."
"The product's price falls on the higher side when compared to the other products on the market."
"The license was not per user, the license model was per feature. You could choose anti-virus, anti-spam, etc. It was feature-based and charged yearly."
"In my previous organization, avoiding four instances of CryptoLocker within an estimated six month period is approximately $600,000 in lost time and effort. Our five year cost was about a million dollars, and the four outages that we had equated to 65 percent of that five year cost."
"The price is significantly high."
"We were using Proofpoint and then we switched to Cisco... reportability was one of the main reasons we switched, but the biggest one was cost. If you can get an equivalent functionality for a better price it's wise to do so. That's what our primary decision came down to: We could get equivalent functionality at a lower price point."
"In addition to the standard licensing, there is a cost for SMARTnet as well."
"Our customers purchase the solution's yearly license."
"When compared with Cisco, it is very well priced. Cisco is very expensive."
"The cost is cheaper than Sophos. I would rate it as five out of ten."
"I rate the application’s pricing a five out of ten."
"The overall price of SonicWall Email Security should be reduced and there should be an option to purchase one or two licenses more instead of their current policy of bulk increases only. There should be more flexibility in the licensing model. Each license cost approximately $33 annually."
"The platform offers a yearly license."
"We have a two-year license subscription and the price is very high."
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Top Industries

By visitors reading reviews
Computer Software Company
16%
Financial Services Firm
9%
Manufacturing Company
8%
Government
6%
Educational Organization
27%
Computer Software Company
17%
Financial Services Firm
7%
Government
5%
Manufacturing Company
19%
Computer Software Company
17%
Financial Services Firm
9%
Wholesaler/Distributor
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Microsoft Defender for Office 365?
Threat Explorer is an invaluable tool for me, and it plays a crucial role in helping me discern the origins of variou...
What is your experience regarding pricing and costs for Microsoft Defender for Office 365?
I don't have detailed specifics on pricing, setup cost, or licensing.
What needs improvement with Microsoft Defender for Office 365?
I am generally satisfied with how it currently is. If I could improve anything, I would reduce the cost.
What do you like most about Cisco Secure Email?
Cisco Secure Email is a budget-friendly solution.
What is your experience regarding pricing and costs for Cisco Secure Email?
The licensing is expensive and a bit complex with the new approach Cisco has taken. It is considered more complicated...
What needs improvement with Cisco Secure Email?
The primary areas for improvement are the pricing and the complexity of deployment. The pricing is considered expensi...
What do you like most about SonicWall Email Security?
According to our customers, the product's most valuable feature is the ability to detect spam and reduce phishing ema...
What is your experience regarding pricing and costs for SonicWall Email Security?
The platform offers a yearly license. I charge additionally for deployment services. I rate the pricing a six out of ...
What needs improvement with SonicWall Email Security?
The platform's control panel needs enhancement. At present, many control options are allotted to individual users. It...
 

Also Known As

MS Defender for Office 365
Cisco Email Security, IronPort, Cisco Email Security, ESA, Email Security Appliances
Dell SonicWALL Email Security Platform, SonicWall Hosted Email Security
 

Overview

 

Sample Customers

Microsoft Defender for Office 365 is trusted by companies such as Ithaca College.
SUNY Old Westbury, CoxHealth, City of Fullerton, Indra
Star Kay White, Locala Community Partnerships
Find out what your peers are saying about Cisco Secure Email vs. SonicWall Email Security and other solutions. Updated: January 2025.
831,265 professionals have used our research since 2012.