We compared Check Point Harmony Email and Collaboration and Cisco Secure Email across several parameters based on our users' reviews. After reading the collected data, you can find our conclusion below:
Features: Check Point Harmony Email and Collaboration offers exceptional integration through APIs, advanced protection against data leaks, and the ability to detect complex social engineering attacks. Cisco Secure Email offers advanced protection against phishing attacks, reputation-based filtering, and robust tracking functionalities.
Room for Improvement: Check Point Harmony Email and Collaboration could improve integration with Exchange and other SaaS clouds while enhancing its threat clouds and AI engines. Cisco Secure Email should improve global malicious email defense, data loss prevention, and integration with third-party solutions.
Service and Support: Check Point has earned mixed reviews for its customer service. Some customers appreciate the technical support provided, while others are dissatisfied with response times. Cisco support is generally considered knowledgeable and helpful, but a few users reported slow response times and difficulty navigating the support process.
Ease of Deployment: Check Point Harmony Email is considered relatively easy to implement. Cisco Secure Email is generally straightforward and seamless to set up. It provides a modular and adaptable environment, but new users may need training.
Pricing: Check Point Harmony Email and Collaboration is a cost-effective option. It offers competitive prices and is suitable for small to medium-sized organizations. Opinions on the pricing of Cisco Secure Email are mixed. Some find it expensive but worth the investment, while others find it reasonably priced and competitive with other vendors.
ROI: Check Point Harmony Email and Collaboration delivers superior return on investment compared to other options. Cisco Secure Email's return on investment is influenced by factors such as use case, organization size, and industry.
Comparison Results: Check Point Harmony Email and Collaboration is an effective solution for blocking malicious attachments and detecting social engineering attacks. However, there is room for improvement in terms of integration and support, reducing false positives, and enhancing response times. Cisco Secure Email is highly regarded for its intelligence threat detection, reputation filtering, and robust tracking abilities. The solution’s areas for improvement include data loss prevention and third-party integration.
"The benefit that stands out to me is the ability for multiple individuals to collaborate simultaneously within the same document. Additionally, there is the option to save the document directly in the integrated OneDrive or SharePoint."
"The two main features that prove most beneficial for us are URL scanning and attachment scanning."
"The risk level notifications are most valuable. We get to know what kind of intrusion or attack is there, and we can fix a problem on time."
"The deployment capability is a great feature."
"Some of the valuable features on the email side are anti-phishing, anti-malware, and Safe Links."
"Defender enables us to secure all 365-related activity from a single place. It gives us visibility into everything happening in Outlook, protecting us against phishing and other email-based threats. Defender helps us detect any suspicious behaviors."
"The email protection is excellent, especially in terms of anti-phishing policies."
"Threat Explorer is an invaluable tool for me, and it plays a crucial role in helping me discern the origins of various email campaigns, pinpointing where they emanate from, and identifying the individuals within our organization who are affected."
"Data loss and data leakage prevention are well deployed which helps businesses to scale and expand effortlessly without any trouble."
"It helped us to bring security compliance and ensure system robustness throughout."
"Check Point adds value with east-west protection in the data center."
"Machine Learning and AI for email security have helped all the organization's members to guard their information against insecure exposure."
"We need the phishing detection and email quarantine. Once an email is considered malicious, it stays in the quarantine where we can interrogate it. We can check out why it was quarantined and see if it should be delivered to the individual."
"The feature I find to be most valuable is very much the zero-touch provisioning. I was able to be up, operational, and 100 percent functional in less than a half an hour."
"As a comprehensive solution, Check Point offers a very granular and best-in-class experience."
"The product is reliable and sturdy."
"The tool comes with AI features. It is good for clients who already use Cisco products due to integration."
"The most valuable feature is the different content filters we are using, such as DKIM."
"It is a user-friendly product."
"Cisco Secure Email has strong inbound services."
"The strong point of the solution is that we hardly get any spam emails because of Cisco Secure Email."
"The product's initial setup phase was easy."
"The solution is very configurable. It has enabled us to configure some specific filters to stop emails that general configurations didn't stop. It's a powerful solution. It can analyze a lot of emails simultaneously, with no problems of capacity or system load."
"There were detailed logs available. That was a seriously good feature... It turns out these were actually spoof emails that came into our environment. I got to know about them from the log system."
"Microsoft sometimes has downtime, and we'll get several incidents coming in back to back. We have a huge backlog of notifications, many of which may be false positives. However, there might be serious alerts, so we can't risk dismissing all of them at once."
"One area for improvement is integration. For example, when it comes to external SaaS platforms, we were not able to get a lot of information on integrations with such apps for security and authentication."
"They have moved features from one console to another. Things have been moved around in the interface and it takes me time to find where certain features are."
"The XDR dashboard has room for improvement."
"You should be able to deploy Defender for every subscription without the need to add servers."
"This product's effectiveness could be improved, in terms of detecting unwanted spam or even malware between the emails, compared to other products."
"They can improve their security in a way where a customer can know if all their attachments are safe or not to open through a report. The solution does its job perfectly, but it never reports to the customer whether those attachments have been stopped before or not."
"Microsoft Defender for Office 365 should be more proactive."
"We are unable to export the reports from the dashboard, and if it is possible to do then it is not intuitive."
"A signature-based filter could improve the solution's AI model for spam email."
"I would like Check Point to extend its coverage to include more cloud applications."
"Other vendor support teams go after fixing the issue the moment that they join the remote session. The problem that I have faced with Check Point support is that they share the case number with me, then it takes at least two days for them to join a remote session with us, even though we have asked for this timeframe to change. Even though we have already explained the problems that we are facing or the business pain points in our network on the call or email, we have to repeat the problem statements again in the console. It can take four or five days to resolve the issue from the moment they understand the problem. This includes the time to teach their R&D or internal team whatever the issue is. I have faced timeframes as long as seven to 10 days for fixing some issues."
"The next release should focus more on email categorization and provide options for unlocking blocked safe emails."
"Since the portal to the management and administration entry sometimes has performance problems and takes a long time to respond to what has arrived, the handling of the tool is difficult."
"They could continue to offer more stringent security policy measures for threat point management."
"I have learned enough to make the product stable. However, the stability has some challenges."
"The user interface is a bit complex."
"I use the search all the time. Sometimes, it is hard to search for things and things are hard to find. People come to me all the time, saying, "This email didn't get through." Then, I go searching and don't find it on the first search. You have to think about alternative searches. I don't know if there is an easier way that they could help to find things. I don't know how they could simplify it, because now everybody else is using the cloud and everything is coming from Office 365, or whatever. It is just not the same environment from years ago where everybody had their own server and you could search easier."
"They can do it better with web links, with the URLs. They have a technology called Outbreak but it doesn't work as well as we would like."
"The graphical user interface is not user-friendly like other vendors. I find it very difficult at times to find some options on the UI."
"The solution does not have a strong outbound service. It should also integrate DLP."
"They could improve the filters. In my time at the company, there were several times we had to contact support to update the filters."
"The user interface needs some improvement to become more user-friendly. The graphics could be better. It's designed more for a technical user rather than a business user."
"Typically, in a phishing email, they try to use a name everybody's going to recognize, like the CEO's name or the CFO's name... With this appliance, the way it's designed at the moment, for us to really stop that with any level of confidence, we have to build a dictionary of all the names of the people we want it to check, and all the ways they could be spelled. My name would be in there as Phillip Collins, Phillip D. Collins, Phillip Dean Collins, Phil Collins, Phil D. Collins. There could be eight or 10 variations of my name that we'd have to put in the dictionary. There's no artificial intelligence to say "Phil Collins" could be all these other things, and to stop phishing from coming through in that way."
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Check Point Harmony Email & Collaboration is ranked 7th in Email Security with 49 reviews while Cisco Secure Email is ranked 2nd in Email Security with 56 reviews. Check Point Harmony Email & Collaboration is rated 8.6, while Cisco Secure Email is rated 8.4. The top reviewer of Check Point Harmony Email & Collaboration writes "Has a user-friendly dashboard, a great anti-phishing algorithm, and sandboxing for testing". On the other hand, the top reviewer of Cisco Secure Email writes "Has effortless spam control, improves security posture, and frees up our IT department's time". Check Point Harmony Email & Collaboration is most compared with Avanan, Microsoft Defender for Cloud, Mimecast Email Security, Barracuda Email Protection and Fortinet FortiMail Cloud, whereas Cisco Secure Email is most compared with Trellix Collaboration Security, Fortinet FortiMail, Microsoft Exchange Online Protection (EOP), Proofpoint Email Protection and Symantec Messaging Gateway. See our Check Point Harmony Email & Collaboration vs. Cisco Secure Email report.
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We monitor all Email Security reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.