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Check Point Harmony Email & Collaboration vs Cisco Secure Email comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Apr 20, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
8.0
<p>Check Point Harmony Email &amp; Collaboration boosts security and productivity, offering up to 60% ROI by preventing cyber threats.</p>
Sentiment score
6.7
Cisco Secure Email enhances security, reduces costs, and boosts productivity, providing ROI similar to preventive insurance against breaches.
The time saved during investigations is significant due to the neat dashboard that organizes everything related to alerts.
I have seen a return on investment, as I can share relevant metrics like money saved, time saved, and fewer employees needed, all of them.
There has been a 70% decrease in phishing emails and data breaches since implementing Check Point Harmony Email Security.
 

Customer Service

Sentiment score
7.2
Check Point Harmony Email's customer service is praised for professionalism but criticized for slow responses and inconsistent support experiences.
Sentiment score
7.3
Cisco Secure Email is praised for its knowledgeable, proactive support with quick resolutions, despite occasional delays for some users.
We opted for the 24/7 premium support, which is very responsive and quick whenever we have configuration challenges or other inquiries.
We understand that with respect to SLA, but we expect they can go beyond SLA and provide quick support for the client.
Customer support is of high quality.
Cisco's tech support can be hit or miss, depending on the engineer you get.
The support is pretty decent, with a rating of eight out of ten.
 

Scalability Issues

Sentiment score
8.1
<p>Check Point Harmony Email &amp; Collaboration offers seamless, flexible scalability, easily integrating with applications for organizational growth.</p>
Sentiment score
7.4
Cisco Secure Email excels in scalability, supporting large enterprises seamlessly, with minor hardware challenges noted by some users.
I would rate the scalability of Check Point Harmony Email and Collaboration as nine out of ten, indicating high scalability.
Scalability is limited, being only integrated with Microsoft Office 365 and G Suite at present.
The on-premises hardware is not very scalable, but switching to the SaaS offering is expected to improve scalability.
 

Stability Issues

Sentiment score
8.0
<p>Check Point Harmony Email &amp; Collaboration boasts stability, effective threat blocking, reliable performance, and supportive customer service, ensuring user satisfaction.</p>
Sentiment score
8.1
Cisco Secure Email is praised for reliability, stability, and efficiency, outperforming rivals with minimal issues and high user ratings.
Based on my experience, the stability of Cisco Secure Email is very strong.
 

Room For Improvement

Check Point Harmony Email struggles with delays, limited platform support, high costs, lacks real-time analytics, and needs better integration.
Cisco Secure Email needs UI improvements, simplified pricing and deployment, enhanced features, and streamlined management for better user experience.
Updates based on AI and reduced administrative overhead by adding or bulk adding new users, along with graphical enhancements to the GUI, would also be beneficial.
Enhancing reporting capabilities with customizable and advanced analytics features would greatly improve our ability to detect trends and proactively address emerging threats.
It would be better if HEC also provides support for third-party email service solutions, such as IBM HCL Notes, creating more opportunities.
The solution should better analyze the actual content rather than only focusing on the email header or origin.
It would be beneficial to have the functionality of the Email Threat Defense integrated into the Email Security Gateway so customers don't have to buy two products for full email protection.
 

Setup Cost

Check Point Harmony offers flexible, user-based pricing ideal for medium to large organizations, with possible discounts for bundled services.
Cisco Secure Email offers robust features and value, with prices varying based on services, usage, and licensing complexity.
Pricing is a bit expensive, but it is worth it considering the features that Check Point provides.
The pricing is lower compared to what I used before.
The pricing, setup costs, and licensing were competitive and clear for my customer.
Its cost is bundled with other Cisco products.
The licensing is a mess and needs sorting out.
The pricing structure is good as it is user-based or email client-based, which is positive for clients.
 

Valuable Features

<p>Check Point Harmony Email &amp; Collaboration provides robust email security with AI-driven threat protection and seamless integration, enhancing productivity.</p>
Cisco Secure Email offers strong spam and malware protection, seamless Active Directory integration, and customizable security features for effective threat management.
The most valuable feature is spam detection and phishing site prevention, which Microsoft couldn't catch, yet Check Point does.
Check Point Harmony Email and Collaboration offers online support and has tight integration with Microsoft.
The protection and scanning of emails are also appreciated, as they secure everything in the email spectrum.
It also possesses multiple modules for spam detection, malware detection, and threat intelligence, which are valuable in categorizing emails and determining actions.
It is highly effective in catching phishing and spam emails.
It covers everything through email, like antivirus, IDS, and IPS.
 

Categories and Ranking

Check Point Harmony Email &...
Ranking in Email Security
4th
Average Rating
8.8
Reviews Sentiment
7.5
Number of Reviews
67
Ranking in other categories
Data Loss Prevention (DLP) (5th), Cloud Workload Protection Platforms (CWPP) (8th)
Cisco Secure Email
Ranking in Email Security
5th
Average Rating
8.4
Reviews Sentiment
7.0
Number of Reviews
62
Ranking in other categories
Cisco Security Portfolio (6th)
 

Mindshare comparison

As of July 2025, in the Email Security category, the mindshare of Check Point Harmony Email & Collaboration is 4.9%, up from 3.7% compared to the previous year. The mindshare of Cisco Secure Email is 6.2%, down from 8.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Email Security
 

Featured Reviews

Nasseer Qureshi - PeerSpot reviewer
Email security effectively detects a wide range of threats and improves productivity
Since we have been using Check Point Harmony Email & Collaboration for a year, we haven't encountered significant challenges. However, it would be beneficial if it could support other email security services beyond Microsoft and Google. Integration with other platforms would enhance its appeal since the features are commendable. While the analytics are commendable, they don't provide deep dive insights. They show the overall counts of malware, phishing, and business compromise emails, but there isn't a robust ability to dive deeper into those categories to see specifics. Analytics should allow us to explore which users received malware emails the most or trends among departments. Currently, we have to sift through manually, which is not ideal. A more profound analytical capability would elevate the tool to become the complete email security solution for any user.
Kostas Karidas - PeerSpot reviewer
Helps prevent security breaches but fails to improve in the area of AI
I have not noticed any impressive advanced threat protection mechanisms in the tool. I don't know if there are any AI features in the product. I don't know if there is any other technology embedded in the solution. Cisco Secure Email successfully mitigated potential email threats. My company has seen plenty of scenarios where Cisco Secure Email successfully mitigated potential email threats, spam emails, and fraudulent domains. The product is good for dealing with spam emails, and it can take care of more than 100 spam emails per day. A huge number of spam emails are monitored with the help of Cisco Secure Email. I would not recommend the product to other businesses because you need to have some kind of expertise in configuring and knowing a bit about the tool's GUI. The tool also lacks in the area of AI mechanics. If I would like to have an overview and review another solution, I would go for another product other than Cisco Secure Email. I can definitely suggest others to look at the product and review it, but I would also recommend that they compare it with the other solutions in the market. I wouldn't prioritize Cisco Secure Email over other tools. Either the support partner of the product or I take care of the tool's maintenance phase by looking into the configurations and doing some fine-tuning. I rate the tool a seven to eight out of ten.
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Top Industries

By visitors reading reviews
Computer Software Company
19%
Financial Services Firm
8%
Manufacturing Company
8%
Healthcare Company
5%
Computer Software Company
21%
Financial Services Firm
9%
Educational Organization
9%
Manufacturing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What is your experience regarding pricing and costs for Check Point Harmony Email & Office?
My experience with pricing, setup cost, and licensing for Check Point Harmony Email &amp; Collaboration has been all good.
What is your primary use case for Check Point Harmony Email & Office?
My main use case for Check Point Harmony Email &amp; Collaboration is to protect email against all zero-day threats, compromised QR codes, other malicious account attachments, and more. I do not ha...
What do you like most about Check Point Harmony Email & Office?
The product offers good and easy integration capabilities with other products.
What do you like most about Cisco Secure Email?
Cisco Secure Email is a budget-friendly solution.
What is your experience regarding pricing and costs for Cisco Secure Email?
The pricing structure is good as it is user-based or email client-based, which is positive for clients.
What needs improvement with Cisco Secure Email?
The user interface of the Email Security Gateway ( /products/security-gateway-reviews ) should be improved. It would be beneficial to have the functionality of the Email Threat Defense integrated i...
 

Also Known As

Check Point CloudGuard, Check Point CloudGuard SaaS , Check Point Harmony Email & Office
Cisco Email Security, IronPort, Cisco Email Security, ESA, Email Security Appliances
 

Overview

 

Sample Customers

Helvetia, Denham Capital, Daymark Solutions, Neopharm Group
SUNY Old Westbury, CoxHealth, City of Fullerton, Indra
Find out what your peers are saying about Check Point Harmony Email & Collaboration vs. Cisco Secure Email and other solutions. Updated: July 2025.
861,524 professionals have used our research since 2012.