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Check Point Harmony Email & Collaboration vs Cisco Secure Email comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Oct 8, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Customer Service

Sentiment score
7.0
Microsoft Defender for Office 365 support is praised for responsiveness, though some users note templated responses and outdated documentation.
Sentiment score
7.0
Check Point Harmony's support is praised for professionalism but criticized for response delays and inconsistent problem-solving effectiveness.
Sentiment score
7.3
Most users rate Cisco Secure Email's support highly for being quick and knowledgeable, despite occasional reports of slow or inadequate help.
Customer service and support have been fantastic.
Support issues exist with the Check Point company itself, not necessarily the product.
 

Room For Improvement

Sentiment score
4.5
Microsoft Defender for Office 365 requires enhancements in virus blocking, phishing detection, integration, scalability, support, and pricing transparency.
Sentiment score
5.0
<p>Check Point Harmony Email &amp; Collaboration requires enhancements in flexibility, performance, integration, cost, support, documentation, and feature updates.</p>
Sentiment score
4.2
Cisco Secure Email requires improvements in reporting, phishing detection, UI, documentation, integration, scalability, licensing, pricing, and database competitiveness.
I would reduce the cost.
Check Point should integrate with features available in Barracuda - like more advanced threat management.
 

Scalability Issues

Sentiment score
8.1
Microsoft Defender for Office 365 is highly scalable and easily accommodates thousands of users without performance issues, simplifying growth.
Sentiment score
8.2
<p>Check Point Harmony Email &amp; Collaboration is praised for seamless scalability across all company sizes without performance issues.</p>
Sentiment score
7.4
Cisco Secure Email is praised for its cloud-based scalability, handling high email volumes efficiently, and seamless integration across various industries.
 

Setup Cost

Sentiment score
5.4
Microsoft Defender for Office 365 is cost-effective for large enterprises but perceived as expensive for smaller businesses.
Sentiment score
6.8
<p>Check Point Harmony Email &amp; Collaboration offers competitive, flexible pricing per user annually with comprehensive features and easy implementation.</p>
Sentiment score
6.4
Cisco Secure Email's higher cost is justified by its features, support, simplified licensing, and potential cost savings from reduced breaches.
I consider the pricing to be a bit expensive, similar to other solutions.
The pricing is reasonable, rated five out of ten for affordability.
 

Stability Issues

Sentiment score
7.8
Microsoft Defender for Office 365 is reliable and stable, boasting 99.9% availability and prompt resolutions to minor bugs.
Sentiment score
8.1
<p>Check Point Harmony Email &amp; Collaboration is reliable, highly-rated, with robust cloud architecture and effective performance, despite initial challenges.</p>
Sentiment score
8.1
Cisco Secure Email is reliable, stable, and handles high email volumes seamlessly, with proactive monitoring and minimal administration required.
 

Valuable Features

Sentiment score
8.2
Microsoft Defender for Office 365 provides comprehensive protection with seamless integration, simplifying security management and safeguarding remote work environments.
Sentiment score
8.4
<p>Check Point Harmony Email &amp; Collaboration provides advanced threat protection and data loss prevention for collaboration tools with intuitive security features.</p>
Sentiment score
7.9
Cisco Secure Email offers advanced malware protection, spam prevention, phishing defense, detailed logging, and robust threat detection, ensuring comprehensive email security.
It ranks the threats and allows us to prioritize those hitting us the hardest, such as email threats.
The most valuable feature is spam detection and phishing site prevention, which Microsoft couldn't catch, yet Check Point does.
Check Point Harmony Email and Collaboration offers online support and has tight integration with Microsoft.
 

Categories and Ranking

Microsoft Defender for Offi...
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Ranking in Email Security
1st
Average Rating
8.4
Reviews Sentiment
7.1
Number of Reviews
47
Ranking in other categories
Advanced Threat Protection (ATP) (1st), Microsoft Security Suite (10th)
Check Point Harmony Email &...
Ranking in Email Security
6th
Average Rating
8.8
Reviews Sentiment
7.4
Number of Reviews
58
Ranking in other categories
Data Loss Prevention (DLP) (5th), Cloud Workload Protection Platforms (CWPP) (11th)
Cisco Secure Email
Ranking in Email Security
3rd
Average Rating
8.4
Reviews Sentiment
7.0
Number of Reviews
59
Ranking in other categories
Cisco Security Portfolio (8th)
 

Mindshare comparison

As of December 2024, in the Email Security category, the mindshare of Microsoft Defender for Office 365 is 15.8%, down from 20.2% compared to the previous year. The mindshare of Check Point Harmony Email & Collaboration is 6.0%, up from 2.7% compared to the previous year. The mindshare of Cisco Secure Email is 9.4%, down from 11.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Email Security
 

Featured Reviews

Jamie LeClair - PeerSpot reviewer
File-sharing options and ease of collaboration or meetings allow for quick collaborations and chats
I work in my company's IT department, so I use all of the products under Office 365 daily, including Microsoft Word, Microsoft PowerPoint, Microsoft Teams, and all the other components in the product. My company can't make it through a day or go by without using the products offered under Office 365. Some of our manufacturing workers may use Office 365 a lot less, but it is still necessary for things like Microsoft Outlook and Exchange. I found Microsoft Teams to be the most valuable feature of the solution, along with all of the products and features offered under Office 365. My organization has remote workers, and we can't run the company without meetings organized with the help of Microsoft Teams.
Rahul Kamble. - PeerSpot reviewer
Offers complete detection and simple management and is a user-friendly solution
It's very effective as a solution to prevent mobile app threats. It has a mobile MDX, mobile detection, and response session. As a comprehensive solution, Check Point offers a very granular and best-in-class experience. Compared to competitors like Fortinet, Trend Micro, Palo Alto, and Cisco, Check Point provides a superior solution according to both the MITRE and Gartner frameworks. For example, in a recent attack simulation, Check Point only allowed ten malicious emails through, while Fortinet allowed 1500 and Cisco allowed 1800. Check Point's email attack ratio is nearly 0.10%, while others range from 1% to 3%. This demonstrates Check Point's superior email filtering capabilities. Check Point's email cleaning ratio is 99.9%, significantly higher than the 98%, 95%, or 93% of its competitors. Moreover, Check Point Harmony Email incorporates AI technology within its security features. Harmony Email & Collaboration (HEC) provides full protection and addresses zero-day files. It's the best solution available, as others don't offer protection against zero-day attacks and rely on signature-based solutions. HEC is truly the best option.
Kostas Karidas - PeerSpot reviewer
Helps prevent security breaches but fails to improve in the area of AI
I have not noticed any impressive advanced threat protection mechanisms in the tool. I don't know if there are any AI features in the product. I don't know if there is any other technology embedded in the solution. Cisco Secure Email successfully mitigated potential email threats. My company has seen plenty of scenarios where Cisco Secure Email successfully mitigated potential email threats, spam emails, and fraudulent domains. The product is good for dealing with spam emails, and it can take care of more than 100 spam emails per day. A huge number of spam emails are monitored with the help of Cisco Secure Email. I would not recommend the product to other businesses because you need to have some kind of expertise in configuring and knowing a bit about the tool's GUI. The tool also lacks in the area of AI mechanics. If I would like to have an overview and review another solution, I would go for another product other than Cisco Secure Email. I can definitely suggest others to look at the product and review it, but I would also recommend that they compare it with the other solutions in the market. I wouldn't prioritize Cisco Secure Email over other tools. Either the support partner of the product or I take care of the tool's maintenance phase by looking into the configurations and doing some fine-tuning. I rate the tool a seven to eight out of ten.
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Top Industries

By visitors reading reviews
Computer Software Company
17%
Financial Services Firm
9%
Manufacturing Company
8%
Government
6%
Computer Software Company
18%
Financial Services Firm
9%
Manufacturing Company
9%
Healthcare Company
5%
Educational Organization
25%
Computer Software Company
17%
Financial Services Firm
7%
Government
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Microsoft Defender for Office 365?
Threat Explorer is an invaluable tool for me, and it plays a crucial role in helping me discern the origins of variou...
What is your experience regarding pricing and costs for Microsoft Defender for Office 365?
The pricing is reasonable since it comes integrated with our Office 365 license.
What needs improvement with Microsoft Defender for Office 365?
Microsoft needs to broaden its global support presence by establishing teams of subject-matter experts in all regions.
What is your primary use case for Check Point Harmony Email & Office?
We were using Google Email earlier and wanted to move from Google to Microsoft. Knowing the vulnerability issues with...
What do you like most about Check Point Harmony Email & Office?
The product offers good and easy integration capabilities with other products.
What do you like most about Cisco Secure Email?
Cisco Secure Email is a budget-friendly solution.
What is your experience regarding pricing and costs for Cisco Secure Email?
The licensing is expensive and a bit complex with the new approach Cisco has taken. It is considered more complicated...
What needs improvement with Cisco Secure Email?
The primary areas for improvement are the pricing and the complexity of deployment. The pricing is considered expensi...
 

Also Known As

MS Defender for Office 365
Check Point CloudGuard, Check Point CloudGuard SaaS , Check Point Harmony Email & Office
Cisco Email Security, IronPort, Cisco Email Security, ESA, Email Security Appliances
 

Overview

 

Sample Customers

Microsoft Defender for Office 365 is trusted by companies such as Ithaca College.
Helvetia, Denham Capital, Daymark Solutions, Neopharm Group
SUNY Old Westbury, CoxHealth, City of Fullerton, Indra
Find out what your peers are saying about Check Point Harmony Email & Collaboration vs. Cisco Secure Email and other solutions. Updated: December 2024.
823,795 professionals have used our research since 2012.