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Microsoft Exchange Online Protection (EOP) vs SonicWall Email Security comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Dec 3, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.4
Microsoft Defender for Office 365 enhances security, reduces costs, integrates effectively with Microsoft tools, and boosts productivity, offering significant ROI.
Sentiment score
7.6
Microsoft Exchange Online Protection boosts ROI, enhances email security, and reduces incidents, particularly effective in the US market.
No sentiment score available
 

Customer Service

Sentiment score
7.0
Microsoft Defender for Office 365 support is praised for responsiveness, though some users note templated responses and outdated documentation.
Sentiment score
6.7
EOP support is effective but varies; responsiveness is appreciated, though complex issues often require premium support for resolution.
Sentiment score
5.9
SonicWall Email Security support has mixed reviews; users suggest better response time and knowledge would enhance satisfaction.
Customer service and support have been fantastic.
My team is able to get the help they need when necessary.
 

Scalability Issues

Sentiment score
8.1
Microsoft Defender for Office 365 is highly scalable and easily accommodates thousands of users without performance issues, simplifying growth.
Sentiment score
8.0
Microsoft Exchange Online Protection is scalable, with easy expansion and migration, appreciated by small to large enterprises despite minor limitations.
Sentiment score
7.3
SonicWall Email Security is scalable but faces challenges with compatibility and cost, affecting overall user value and experience.
 

Stability Issues

Sentiment score
7.8
Microsoft Defender for Office 365 is reliable and stable, boasting 99.9% availability and prompt resolutions to minor bugs.
Sentiment score
8.2
Microsoft Exchange Online Protection is praised for stability, requiring proper maintenance and quick response to occasional outages.
Sentiment score
7.7
SonicWall Email Security is reliable with stability rated high, though improvements in monitoring and features are suggested.
 

Room For Improvement

Microsoft Defender for Office 365 requires enhancements in virus blocking, phishing detection, integration, scalability, support, and pricing transparency.
Microsoft Exchange Online Protection needs flexibility, enhanced features, better integration, and improved user experience to meet evolving security demands.
SonicWall Email Security faces setup complexities, costly add-ons, insufficient features, and lacks integration, impacting usability and adoption.
I would reduce the cost.
Improving the search process by allowing searches with different types of parameters and facilitating searches within emails would be advantageous.
 

Setup Cost

Microsoft Defender for Office 365 is cost-effective for large enterprises but perceived as expensive for smaller businesses.
Microsoft Exchange Online Protection offers various pricing tiers with scalability, seen as cost-effective and secure compared to some competitors.
SonicWall Email Security is competitively priced, but users suggest improving purchasing flexibility and perceive average overall value.
 

Valuable Features

Microsoft Defender for Office 365 provides comprehensive protection with seamless integration, simplifying security management and safeguarding remote work environments.
Microsoft Exchange Online Protection provides comprehensive security, seamless Office 365 integration, and user-friendly management for reliable email threat protection.
SonicWall Email Security excels in packet analysis, spam protection, anti-phishing, and user-friendly features to enhance productivity.
It ranks the threats and allows us to prioritize those hitting us the hardest, such as email threats.
The security features provided by Microsoft are robust.
 

Categories and Ranking

Microsoft Defender for Offi...
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Ranking in Email Security
1st
Average Rating
8.4
Reviews Sentiment
7.1
Number of Reviews
47
Ranking in other categories
Advanced Threat Protection (ATP) (1st), Microsoft Security Suite (10th)
Microsoft Exchange Online P...
Ranking in Email Security
4th
Average Rating
8.2
Reviews Sentiment
6.9
Number of Reviews
36
Ranking in other categories
Anti-Malware Tools (9th)
SonicWall Email Security
Ranking in Email Security
33rd
Average Rating
7.8
Reviews Sentiment
6.8
Number of Reviews
12
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of December 2024, in the Email Security category, the mindshare of Microsoft Defender for Office 365 is 15.8%, down from 20.2% compared to the previous year. The mindshare of Microsoft Exchange Online Protection (EOP) is 8.2%, down from 12.1% compared to the previous year. The mindshare of SonicWall Email Security is 0.7%, down from 0.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Email Security
 

Featured Reviews

Jamie LeClair - PeerSpot reviewer
File-sharing options and ease of collaboration or meetings allow for quick collaborations and chats
I work in my company's IT department, so I use all of the products under Office 365 daily, including Microsoft Word, Microsoft PowerPoint, Microsoft Teams, and all the other components in the product. My company can't make it through a day or go by without using the products offered under Office 365. Some of our manufacturing workers may use Office 365 a lot less, but it is still necessary for things like Microsoft Outlook and Exchange. I found Microsoft Teams to be the most valuable feature of the solution, along with all of the products and features offered under Office 365. My organization has remote workers, and we can't run the company without meetings organized with the help of Microsoft Teams.
Nur Mohammad - PeerSpot reviewer
An effective email security solution that provides DLP, Safe Attachment, and Safe Links
If you want extensive email security, you need to purchase a Plan 2 license. Plan 1 and Plan 2 are the two plans for Microsoft Exchange Online Protection. Some customers hesitate to purchase this product because it adds some costs to them, which is necessary for them. It would be helpful for customers if Plan 1 features were included with EOP. However, they still need to purchase Plan 2 for advanced security features. One of our clients recently requested to compare Zimbra's features with Microsoft Exchange Online Protection. Zimbra is open source, while Microsoft Exchange Online Protection is not. When I compare both the products, many free features are available in Zimbra because it is open-source software. It makes no sense to request Microsoft Exchange Online Protection add all the features people get on open-source software like Zimbra. Hence, I would say whatever features Microsoft Exchange Online Protection has are enough. Microsoft has a dedicated research team that should research and add new techniques like phishing and spamming solutions to the product.
Jasmit Singh Juneja - PeerSpot reviewer
Easy-to-deploy platform with efficient cyber security features
According to our customers, the product's most valuable feature is the ability to detect spam and reduce phishing emails. A lot of unproductive emails are blocked at the gateway, improving their work productivity for them. The customers feel secure as malicious content, such as viruses, gets blocked before reaching them.
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824,067 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Computer Software Company
16%
Financial Services Firm
9%
Manufacturing Company
8%
Government
6%
Computer Software Company
15%
Government
9%
Financial Services Firm
9%
Manufacturing Company
7%
Manufacturing Company
18%
Computer Software Company
15%
Financial Services Firm
9%
Construction Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Microsoft Defender for Office 365?
Threat Explorer is an invaluable tool for me, and it plays a crucial role in helping me discern the origins of variou...
What is your experience regarding pricing and costs for Microsoft Defender for Office 365?
The pricing is reasonable since it comes integrated with our Office 365 license.
What needs improvement with Microsoft Defender for Office 365?
Microsoft needs to broaden its global support presence by establishing teams of subject-matter experts in all regions.
What do you like most about Microsoft Exchange Online Protection?
The initial setup was easy. The configuration process is very straightforward.
What needs improvement with Microsoft Exchange Online Protection?
The product's end-of-life cycle could be extended. When it gets upgraded, we should receive some incentives. For exam...
What is your primary use case for Microsoft Exchange Online Protection?
The main use case is to block suspicious links in emails. However, some functionalities like SIPP attachment are not ...
What do you like most about SonicWall Email Security?
According to our customers, the product's most valuable feature is the ability to detect spam and reduce phishing ema...
What is your experience regarding pricing and costs for SonicWall Email Security?
The platform offers a yearly license. I charge additionally for deployment services. I rate the pricing a six out of ...
What needs improvement with SonicWall Email Security?
The platform's control panel needs enhancement. At present, many control options are allotted to individual users. It...
 

Also Known As

MS Defender for Office 365
Microsoft EOP, MS Exchange Online Protection
Dell SonicWALL Email Security Platform, SonicWall Hosted Email Security
 

Overview

 

Sample Customers

Microsoft Defender for Office 365 is trusted by companies such as Ithaca College.
Information Not Available
Star Kay White, Locala Community Partnerships
Find out what your peers are saying about Microsoft Exchange Online Protection (EOP) vs. SonicWall Email Security and other solutions. Updated: December 2024.
824,067 professionals have used our research since 2012.