What is Sutherland Contact Management Outsourcing?
Sutherland Contact Management Outsourcing streamlined workflows with intelligent automation, reduces call volume using digital assistants, increases customer satisfaction, reduces cost through intelligent automation, improves support with omnichannel customer engagement, improves call resolution & employee, satisfaction and increases customer satisfaction and reduced costs using voice biometrics.
As of December 2024, the mindshare of Sutherland Contact Management Outsourcing in the Customer Management Contact Center Outsourcing category
stands at 3.8%, down
from 10.5% compared to the previous year, according to calculations based on PeerSpot user engagement data.
Customer Management Contact Center Outsourcing
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