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it_user351606 - PeerSpot reviewer
IT Infrastructure Services at a mining and metals company with 10,001+ employees
Vendor
The cloud implementation with different platforms and software has been great for our clients. Implementation needs to be faster.

What is most valuable?

The most valuable feature is that we get a wide range of authentication methods and authentication integrators. Different platforms can get a service authentication with transparency to the final user. With the transparency we also get strong authentication forms and connectors.

We submit our company to SOX compliance, and it helps us with applying controls to for that.

How has it helped my organization?

The cloud implementation with different platforms and software has been great for our clients.

What needs improvement?

It needs faster implementation on the cloud for our customers.

How are customer service and support?

We have a very old and very big legacy system to control. Technical support has been able to help us with hit.

Buyer's Guide
Symantec Advanced Authentication
November 2024
Learn what your peers think about Symantec Advanced Authentication. Get advice and tips from experienced pros sharing their opinions. Updated: November 2024.
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How was the initial setup?

Initial setup was medium-to-high complexity because everyone -- process, business, technical, application people -- needed to be involved. We needed to set many standards and be advised by many committees to make the setup a success.

What about the implementation team?

We used CA as part of the planning and delivery.

Which other solutions did I evaluate?

No, because this is a very specialized solution for which there aren't many other vendors.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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