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Symantec Advanced Authentication vs Thales Authenticators comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Aug 11, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Customer Service

No sentiment score available
Sentiment score
6.0
Thales Authenticators customer service now receives praise for improved technical support and quicker response times, enhancing customer satisfaction.
 

Room For Improvement

No sentiment score available
Sentiment score
7.8
Users want better integration with Microsoft 365, simplified token replacement, and improved multi-tenant support in Thales Authenticators.
 

Scalability Issues

No sentiment score available
Sentiment score
8.0
Thales Authenticators is highly scalable, efficiently managing users and entities, with room for improvement in certain scenarios.
 

Setup Cost

No sentiment score available
No sentiment score available
Enterprise buyers find Thales Authenticators costly but satisfactory, with high annual fees including SafeNet, outpricing Microsoft.
 

Stability Issues

No sentiment score available
Sentiment score
8.8
Thales Authenticators are generally stable, but some users face issues like token lockouts and crashes, needing improvements.
 

Valuable Features

No sentiment score available
Sentiment score
8.3
Thales Authenticators provide scalable, stable authentication with hardware tokens, OTP integration, intuitive management, and offline security for remote users.
 

Categories and Ranking

Symantec Advanced Authentic...
Ranking in Authentication Systems
19th
Average Rating
7.8
Reviews Sentiment
8.7
Number of Reviews
9
Ranking in other categories
No ranking in other categories
Thales Authenticators
Ranking in Authentication Systems
16th
Average Rating
7.8
Reviews Sentiment
7.6
Number of Reviews
6
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of November 2024, in the Authentication Systems category, the mindshare of Symantec Advanced Authentication is 0.7%, up from 0.3% compared to the previous year. The mindshare of Thales Authenticators is 2.9%, up from 2.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Authentication Systems
 

Featured Reviews

Umair (Abu Mohaymin) Akhlaque - PeerSpot reviewer
Ensures robust security features and ease of deployment, although it may lack some of the more modern authentication options
There has been a need for aggressive development to modernize the product and align it with contemporary security requirements. While the rebranding has been a step forward, further enhancements are essential to meet the evolving demands of the market. It lacks features such as ActiveSync Exchange security, and it doesn't offer alternatives like password-less authentication via biometrics or patches. While Symantec mainly relies on traditional token-based or password-based methods, newer authentication methods are missing from its repertoire. Support services often lack promptness and depth of knowledge, leaving customers waiting for weeks to resolve issues. In the realm of multifactor authentication, swift resolution of problems is critical, as any slowdown or interruption can significantly impact operations. Urgent improvement is necessary to ensure that support responses are faster and more effective, aligning with the demands of MFA implementation.
Gustavo Merighi - PeerSpot reviewer
Has an easy-to-use management interface and a straightforward initial setup process
Our primary use cases include multifactor authentication for VPN connections and access to security tools like jump servers and firewalls. We also use it to enhance security measures in an enterprise environment The most valuable feature is the YAML 2.0 integration. It has an easy-to-use…
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Top Industries

By visitors reading reviews
No data available
Computer Software Company
15%
Financial Services Firm
15%
Manufacturing Company
10%
Government
10%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What do you like most about Symantec Advanced Authentication?
One of the most valuable aspects is its remarkable stability.
What needs improvement with Symantec Advanced Authentication?
There has been a need for aggressive development to modernize the product and align it with contemporary security requirements. While the rebranding has been a step forward, further enhancements ar...
What do you like most about Thales Authenticators?
We use this solution to log into virtual machines like VMware and VMware Horizon.
What needs improvement with Thales Authenticators?
Currently, the solution fulfills our requirements. We are very satisfied with its features, and do not have any specific ideas for improvement right now. Perhaps, in the future, three-factor authen...
What is your primary use case for Thales Authenticators?
Our employees, whether working on-site or remotely, use Thales Authenticators for two-factor authentication to log in to their laptops or PCs. This is our primary use case.
 

Also Known As

CA Advanced Authentication, CA Strong Authentication, CA Risk Authentication, Arcot WebFort, Arcot RiskFort
Gemalto Ezio, Ezio, Gemalto Authenticators, SafeNet Authentication Manager
 

Overview

 

Sample Customers

Global bank, Large Filipino Bank and SK Infosec
Standard Chartered Bank (SCB)
Find out what your peers are saying about Symantec Advanced Authentication vs. Thales Authenticators and other solutions. Updated: October 2024.
816,406 professionals have used our research since 2012.