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Symantec Advanced Authentication vs Thales Authenticators comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Aug 11, 2024
 

Categories and Ranking

Symantec Advanced Authentic...
Ranking in Authentication Systems
19th
Average Rating
7.8
Number of Reviews
9
Ranking in other categories
No ranking in other categories
Thales Authenticators
Ranking in Authentication Systems
16th
Average Rating
7.8
Reviews Sentiment
7.6
Number of Reviews
6
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of November 2024, in the Authentication Systems category, the mindshare of Symantec Advanced Authentication is 0.7%, up from 0.3% compared to the previous year. The mindshare of Thales Authenticators is 2.9%, up from 2.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Authentication Systems
 

Featured Reviews

Umair (Abu Mohaymin) Akhlaque - PeerSpot reviewer
Jan 23, 2024
Ensures robust security features and ease of deployment, although it may lack some of the more modern authentication options
There has been a need for aggressive development to modernize the product and align it with contemporary security requirements. While the rebranding has been a step forward, further enhancements are essential to meet the evolving demands of the market. It lacks features such as ActiveSync Exchange security, and it doesn't offer alternatives like password-less authentication via biometrics or patches. While Symantec mainly relies on traditional token-based or password-based methods, newer authentication methods are missing from its repertoire. Support services often lack promptness and depth of knowledge, leaving customers waiting for weeks to resolve issues. In the realm of multifactor authentication, swift resolution of problems is critical, as any slowdown or interruption can significantly impact operations. Urgent improvement is necessary to ensure that support responses are faster and more effective, aligning with the demands of MFA implementation.
Gustavo Merighi - PeerSpot reviewer
May 15, 2024
Has an easy-to-use management interface and a straightforward initial setup process
Our primary use cases include multifactor authentication for VPN connections and access to security tools like jump servers and firewalls. We also use it to enhance security measures in an enterprise environment The most valuable feature is the YAML 2.0 integration. It has an easy-to-use…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It tells us exactly what we want in terms of authentication to various applications and provides protection for users who access them."
"One of the most valuable aspects is its remarkable stability."
"One of the most valuable features of this solution is that it's a strong authentication solution that's able to integrate with applications."
"Rules on Risk Authentication are very good."
"The technical support services are good."
"I like how the solution allows me to support different types of hardware tokens and integrate with OTP."
"The most valuable feature of SafeNet Authentication Manager is authentication."
"We use this solution to log into virtual machines like VMware and VMware Horizon."
"One valuable feature is Thales' ability to provide off-site tokens."
"Scalable and stable."
 

Cons

"Urgent improvement is necessary to ensure that support responses are faster and more effective, aligning with the demands of MFA implementation."
"We have seen quite a few issues with bugginess. It is indeed pretty buggy and we have had to install some fixes."
"This solution could be improved with risk-based authentication. I think that this product has everything that most customers are looking for, but modern technology has people looking for security tools with risk-based authentication, which they have a separate tool for. If they could integrate this, it would improve Symantec Advanced Authentication. They have to look at what's newly trending and how things are moving forward, and then adapt and adopt those features. Symantec's technical support should also be improved, in terms of response time."
"Advanced Authentication talks about the Device ID. But how the device ID is captured, I want to know more about that."
"The solution should allow for support of multi-tenant architecture."
"Lacks integration with other platforms."
"The product could be improved by adding more features for sending tokens via SMS or phone calls."
"The stability could improve."
"The problem with SafeNet is that it's not integrated with Microsoft 365."
"We faced issues due to slow ticket responses, which improved over time."
 

Pricing and Cost Advice

"There are eventually going to be implementation costs. Sometimes you're required to have custom code developments there, so that has to be part of the implementation price."
"The price is reasonable."
"Thales is more expensive than its competitors."
"There is an annual licensing fee."
report
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814,649 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
No data available
Computer Software Company
16%
Financial Services Firm
15%
Government
10%
Manufacturing Company
10%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What do you like most about Symantec Advanced Authentication?
One of the most valuable aspects is its remarkable stability.
What needs improvement with Symantec Advanced Authentication?
There has been a need for aggressive development to modernize the product and align it with contemporary security requirements. While the rebranding has been a step forward, further enhancements ar...
What do you like most about Thales Authenticators?
We use this solution to log into virtual machines like VMware and VMware Horizon.
What needs improvement with Thales Authenticators?
Currently, the solution fulfills our requirements. We are very satisfied with its features, and do not have any specific ideas for improvement right now. Perhaps, in the future, three-factor authen...
What is your primary use case for Thales Authenticators?
Our employees, whether working on-site or remotely, use Thales Authenticators for two-factor authentication to log in to their laptops or PCs. This is our primary use case.
 

Also Known As

CA Advanced Authentication, CA Strong Authentication, CA Risk Authentication, Arcot WebFort, Arcot RiskFort
Gemalto Ezio, Ezio, Gemalto Authenticators, SafeNet Authentication Manager
 

Overview

 

Sample Customers

Global bank, Large Filipino Bank and SK Infosec
Standard Chartered Bank (SCB)
Find out what your peers are saying about Symantec Advanced Authentication vs. Thales Authenticators and other solutions. Updated: October 2024.
814,649 professionals have used our research since 2012.