Symantec Advanced Authentication Reviews

Name: Symantec Advanced Authentication
Brand: Broadcom
Rating: 3.9 (9 reviews)

3.9 out of 5

9 reviews
77% willing to recommend

648 followers

What is Symantec Advanced Authentication?

CA Advanced Authentication provides a secure, user-convenient and cost-effective way to protect online and mobile applications. The solution consists of two components: CA Risk Authentication allows the enterprise to silently and transparently collect data and assess risk based on device identification, location and user behavior, among other factors, and CA Strong Authentication provides a wide variety of software-based, two-factor authentication credentials and technology to make passwords more secure. Together they enable an intelligent, layered security approach to protect user identities and organizational data.

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Symantec Advanced Authentication is the #19 ranked solution in top Authentication Systems. PeerSpot users give Symantec Advanced Authentication an average rating of 7.8 out of 10. Symantec Advanced Authentication is most commonly compared to Fortinet FortiAuthenticator: Symantec Advanced Authentication vs Fortinet FortiAuthenticator.

Buyer's Guide

Symantec Advanced Authentication

October 2024

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Featured reviews

Umair (Abu Mohaymin) Akhlaque

Enterprise Solutions & Services Head at Duroob Technologies

There has been a need for aggressive development to modernize the product and align it with contemporary security requirements. While the rebranding has been a step forward, further enhancements are essential to meet the evolving demands of the market. It lacks features such as ActiveSync Exchange security, and it doesn't offer alternatives like password-less authentication via biometrics or patches. While Symantec mainly relies on traditional token-based or password-based methods, newer authentication methods are missing from its repertoire. Support services often lack promptness and depth of knowledge, leaving customers waiting for weeks to resolve issues. In the realm of multifactor authentication, swift resolution of problems is critical, as any slowdown or interruption can significantly impact operations. Urgent improvement is necessary to ensure that support responses are faster and more effective, aligning with the demands of MFA implementation.

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Umair (Abu Mohaymin) Akhlaque

Enterprise Solutions & Services Head at Duroob Technologies

I rate Symantec Advanced Authentication a seven out of ten. We have at least two to three customers using this solution, both of which are reasonably big-sized customers. Some customers have it for about 5,000 to 10,000 servers. To those considering implementing this solution, I would advise them to look at what their requirements are. If they want to integrate their active directory, if they want to have an integration with their exchange or application to enable multi-factor authentication, then they need to look into design because architecture is important. Sometimes you can do an architectural level integration at the firewall end, at the load balancer area, and do it in one shot for all applications, rather than going at silos and installing one application, and doing multi-factor authentication for each application. It depends on architecture, so when you are selecting a product, you have to make sure that you do the right architecture.

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it_user467721

Director - Transformation Programs and Architecture at AT&T

Ease of deployment: no need to keep up with physical devices for multi-factor authentication; no software to deploy on end-user computers requiring administrative rights. The delivery of multi-factor authentication using a SaaS model keeps us from having to keep our servers/infrastructure updated…

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Symantec Advanced Authentication mindshare

As of November 2024, the mindshare of Symantec Advanced Authentication in the Authentication Systems category stands at 0.7%, up from 0.3% compared to the previous year, according to calculations based on PeerSpot user engagement data.

Authentication Systems

Key learnings from peers

Valuable Features

Symantec Advanced Authentication is praised for its robust security features, ease of integration, and support for multiple authentication methods. Users appreciate its adaptive authentication, comprehensive reporting capabilities, and user self-service options. The seamless operation with existing systems, high reliability, and scalability are highlighted. The management console's simplicity and flexibility in policy configuration are additional valuable aspects noted.

"One of the most valuable aspects is its remarkable stability."
"One of the most valuable features of this solution is that it's a strong authentication solution that's able to integrate with applications."
"Rules on Risk Authentication are very good."

Room for Improvement

Symantec Advanced Authentication requires enhanced scalability and better integration with other software. There are concerns about the complexity of initial setup and the need for more detailed documentation to facilitate easier deployment. Additionally, users experience occasional latency during authentication processes and seek quicker updates to address security vulnerabilities more efficiently. Some have noted that customer support response times can be slow, impacting the overall experience.

"Urgent improvement is necessary to ensure that support responses are faster and more effective, aligning with the demands of MFA implementation."
"This solution could be improved with risk-based authentication. I think that this product has everything that most customers are looking for, but modern technology has people looking for security tools with risk-based authentication, which they have a separate tool for. If they could integrate this, it would improve Symantec Advanced Authentication. They have to look at what's newly trending and how things are moving forward, and then adapt and adopt those features. Symantec's technical support should also be improved, in terms of response time."
"Advanced Authentication talks about the Device ID. But how the device ID is captured, I want to know more about that."

ROI

Users noted substantial ROI from Symantec Advanced Authentication. Organizations experienced enhanced security measures that reduced unauthorized access and fraudulent activities, leading to cost savings. The implementation streamlined authentication processes, increasing employee productivity and satisfaction. Operational efficiencies were also gained from its integration capabilities, enabling seamless workflows. Compliance with regulatory standards improved, mitigating legal risks and potential fines. Enhanced data protection contributed to safeguarding valuable assets, reinforcing trust with clients and partners.

Pricing

Symantec Advanced Authentication pricing varies based on user count and feature set. Enterprise buyers report costs range from $3 to $5 per user monthly, depending on the selected features. Users appreciate the flexibility of the pricing model but indicate additional fees for premium support and advanced customization options.

"The price is reasonable."
"There are eventually going to be implementation costs. Sometimes you're required to have custom code developments there, so that has to be part of the implementation price."

Popular Use Cases

Symantec Advanced Authentication is primarily used for enhancing security through multi-factor authentication, protecting sensitive data access, and ensuring identity verification. It is widely adopted for safeguarding remote access, securing VPN connections, and preventing unauthorized access to critical applications. Users highlight its capabilities in providing a reliable layer of security for enterprise environments and appreciate its role in streamlining authentication processes while maintaining strong protection standards.

Service and Support

Symantec Advanced Authentication offers responsive and helpful customer service. Users appreciate the knowledgeable and professional support team, highlighting efficient problem resolution. Some users note quick and effective responses, but a few mention occasional delays. Many find the support team approachable and easy to work with, ensuring smooth implementation and maintenance processes. Users express satisfaction with the availability and quality of assistance provided by the support team.

Deployment

Symantec Advanced Authentication is praised for its straightforward initial setup, with many users finding it intuitive and efficient. Some mention that the setup process is smooth and quick, often requiring minimal technical expertise. Several users appreciate the comprehensive documentation and support, which aids in easing the setup process. A few users note potential challenges with integration but feel that these are manageable with the available resources and support from Symantec.

Scalability

Users have expressed that Symantec Advanced Authentication is highly scalable and accommodates both small and large environments effectively. It can handle numerous users simultaneously, ensuring consistent performance. Many have also noted its flexibility in adapting to different infrastructure sizes without significant issues. Scalability has been highlighted as a strong point, making it suitable for various deployment scales.

Stability

Users find Symantec Advanced Authentication highly stable, citing consistent performance without crashes or downtime. Many appreciate its robust security features and seamless integration with existing infrastructure. Reliability is frequently highlighted, making it a trusted choice for sensitive environments. Users also mention its ability to handle high volumes of authentication requests efficiently, ensuring smooth operations even during peak times.

These insights are based on the in-depth reviews provided by peers to help you make a better buying decision.

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Symantec Advanced Authentication was previously known as CA Advanced Authentication, CA Strong Authentication, CA Risk Authentication, Arcot WebFort, Arcot RiskFort.