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Fortinet FortiAuthenticator vs Symantec Advanced Authentication comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Aug 11, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Fortinet FortiAuthenticator
Ranking in Authentication Systems
4th
Average Rating
8.0
Reviews Sentiment
7.0
Number of Reviews
60
Ranking in other categories
Single Sign-On (SSO) (6th), Identity Management (IM) (9th), Multi-Factor Authentication (MFA) (3rd)
Symantec Advanced Authentic...
Ranking in Authentication Systems
19th
Average Rating
7.8
Reviews Sentiment
8.7
Number of Reviews
9
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of March 2025, in the Authentication Systems category, the mindshare of Fortinet FortiAuthenticator is 7.6%, up from 7.6% compared to the previous year. The mindshare of Symantec Advanced Authentication is 0.5%, up from 0.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Authentication Systems
 

Featured Reviews

Yonas Abebe - PeerSpot reviewer
Integration capabilities simplify authentication and migration challenges need addressing
The integration capabilities of Fortinet FortiAuthenticator are very interesting, as it can be integrated with third-party devices easily and is straightforward to configure. The integration with FortiToken is outstanding, adding a layer of security for authentication. In addition, it can be used by integrating with zero trust single access, enhancing overall security measures.
Umair (Abu Mohaymin) Akhlaque - PeerSpot reviewer
Ensures robust security features and ease of deployment, although it may lack some of the more modern authentication options
There has been a need for aggressive development to modernize the product and align it with contemporary security requirements. While the rebranding has been a step forward, further enhancements are essential to meet the evolving demands of the market. It lacks features such as ActiveSync Exchange security, and it doesn't offer alternatives like password-less authentication via biometrics or patches. While Symantec mainly relies on traditional token-based or password-based methods, newer authentication methods are missing from its repertoire. Support services often lack promptness and depth of knowledge, leaving customers waiting for weeks to resolve issues. In the realm of multifactor authentication, swift resolution of problems is critical, as any slowdown or interruption can significantly impact operations. Urgent improvement is necessary to ensure that support responses are faster and more effective, aligning with the demands of MFA implementation.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Fulfilled our requirement at a good price."
"It is used for SSO, single sign-on, and as a captive portal."
"Intuitive interface and easy to deploy."
"It keeps track of users and their IPs no matter where they are in the network. When users roam, we don't have to worry about not mapping them to an IP."
"FortiAuthenticator is easy to use."
"The initial setup is so easy and there is no problem in the implementation."
"We are using Fortinet FortiAuthenticator to implement token-based authentication for wireless network access."
"The initial setup of Fortinet FortiAuthenticator is easy."
"Rules on Risk Authentication are very good."
"It tells us exactly what we want in terms of authentication to various applications and provides protection for users who access them."
"One of the most valuable aspects is its remarkable stability."
"One of the most valuable features of this solution is that it's a strong authentication solution that's able to integrate with applications."
 

Cons

"For improvement, Fortinet needs to ensure that they provide quick support to users...Fortinet sometimes needs to respond to users facing issues within an hour."
"I don't have any issues with this solution, but it may need a better, more user-friendly interface or better design of the platform."
"Other features that would improve the product are a single sign-on where people can use their Gmail ID to log-in, etc."
"There have been numerous support tickets sent to Fortinet since this does not appear to be a mature product."
"I would like to see more ways to authenticate, such as adding facial recognition to the two-factor, where you log into your phone or another device."
"The integration with third-party tools must be better."
"It does the job I paid for, but the graphical interface could be improved."
"The integration with other products, for example, some SAML authentications, would make it more flexible."
"Urgent improvement is necessary to ensure that support responses are faster and more effective, aligning with the demands of MFA implementation."
"This solution could be improved with risk-based authentication. I think that this product has everything that most customers are looking for, but modern technology has people looking for security tools with risk-based authentication, which they have a separate tool for. If they could integrate this, it would improve Symantec Advanced Authentication. They have to look at what's newly trending and how things are moving forward, and then adapt and adopt those features. Symantec's technical support should also be improved, in terms of response time."
"We have seen quite a few issues with bugginess. It is indeed pretty buggy and we have had to install some fixes."
"Advanced Authentication talks about the Device ID. But how the device ID is captured, I want to know more about that."
 

Pricing and Cost Advice

"The pricing is fair."
"When we buy the Fortinet FortiAuthenticator device there is a comparison between price and security."
"The cost of the license could be less expensive. The license is paid on a yearly basis."
"The product could be more competitively priced."
"You can pay as you go with them. You purchase a base license and add to it as needed."
"The platform provides a user-based pricing model rather than a subscription pricing model."
"I would start off with a VM including the base license and scale according to the number of users you need to authenticate."
"The product has affordable pricing compared to other vendors."
"The price is reasonable."
"There are eventually going to be implementation costs. Sometimes you're required to have custom code developments there, so that has to be part of the implementation price."
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Top Industries

By visitors reading reviews
Computer Software Company
17%
Comms Service Provider
9%
Government
8%
Financial Services Firm
8%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What is your experience regarding pricing and costs for Fortinet FortiAuthenticator?
Fortinet FortiAuthenticator is not overly expensive compared to other Fortinet subscriptions. However, it would be beneficial if the licensing allowed for more flexibility to cover additional users.
What needs improvement with Fortinet FortiAuthenticator?
Initially, we deployed Fortinet FortiAuthenticator on VMware and faced challenges when migrating to an OpenStack environment, which required reconfiguration. I recommend Fortinet make its images mi...
What do you like most about Symantec Advanced Authentication?
One of the most valuable aspects is its remarkable stability.
What needs improvement with Symantec Advanced Authentication?
There has been a need for aggressive development to modernize the product and align it with contemporary security requirements. While the rebranding has been a step forward, further enhancements ar...
 

Also Known As

FortiAuthenticator
CA Advanced Authentication, CA Strong Authentication, CA Risk Authentication, Arcot WebFort, Arcot RiskFort
 

Overview

 

Sample Customers

Black Gold Regional Schools, Amadeus Hospitality, Jefferson County, Chunghwa Telecom, City of Boroondara, Dimension Data
Global bank, Large Filipino Bank and SK Infosec
Find out what your peers are saying about Fortinet FortiAuthenticator vs. Symantec Advanced Authentication and other solutions. Updated: March 2025.
842,388 professionals have used our research since 2012.