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RSA Authentication Manager vs Thales Authenticators comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Aug 11, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Customer Service

No sentiment score available
RSA Authentication Manager's customer service is effective and reliable, with quick problem-solving, responsiveness, and thorough communication.
Sentiment score
6.0
Thales Authenticators customer service now receives praise for improved technical support and quicker response times, enhancing customer satisfaction.
 

Room For Improvement

Sentiment score
8.1
RSA Authentication Manager needs enhancements in pricing, UI, cloud integration, support, reporting, marketing, and management console capabilities.
Sentiment score
7.8
Users want better integration with Microsoft 365, simplified token replacement, and improved multi-tenant support in Thales Authenticators.
 

Scalability Issues

Sentiment score
8.3
RSA Authentication Manager effectively supports large-scale operations with scalability, though careful planning is needed for upgrades and expansions.
Sentiment score
8.0
Thales Authenticators is highly scalable, efficiently managing users and entities, with room for improvement in certain scenarios.
 

Setup Cost

No sentiment score available
RSA Authentication Manager is perceived as pricey but offers good value; prices vary due to discounts and frame contracts.
No sentiment score available
Enterprise buyers find Thales Authenticators costly but satisfactory, with high annual fees including SafeNet, outpricing Microsoft.
Pricing is around two to four dollars per user, but we have a frame contract with RSA, so we do not pay the list price.
 

Stability Issues

Sentiment score
8.6
RSA Authentication Manager is praised for its robust, stable performance, with users reporting reliability and longevity up to 20 years.
Sentiment score
8.8
Thales Authenticators are generally stable, but some users face issues like token lockouts and crashes, needing improvements.
 

Valuable Features

Sentiment score
8.4
RSA Authentication Manager provides secure multifactor authentication, seamless integration, and easy management for cloud and on-premises environments.
Sentiment score
8.3
Thales Authenticators provide scalable, stable authentication with hardware tokens, OTP integration, intuitive management, and offline security for remote users.
Its integration with Microsoft products is highly effective for our security management.
 

Categories and Ranking

RSA Authentication Manager
Ranking in Authentication Systems
13th
Average Rating
8.4
Reviews Sentiment
8.2
Number of Reviews
12
Ranking in other categories
No ranking in other categories
Thales Authenticators
Ranking in Authentication Systems
16th
Average Rating
7.8
Reviews Sentiment
7.6
Number of Reviews
6
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of November 2024, in the Authentication Systems category, the mindshare of RSA Authentication Manager is 2.4%, up from 2.1% compared to the previous year. The mindshare of Thales Authenticators is 2.9%, up from 2.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Authentication Systems
 

Featured Reviews

Justine Sabordo - PeerSpot reviewer
Has an efficient risk-based authentication feature and an easy deployment process
RSA Authentication Manager is a robust solution that provides comprehensive protection for both on-premise and cloud-based applications. It is well-suited for enterprises seeking extensive protection across various environments. The hardware token feature stands out as particularly effective. It is straightforward and user-friendly, making it ideal for non-technical users, including older individuals who may need to become more familiar with complex technologies. The risk-based authentication feature adapts and learns from various parameters or attributes, allowing for a more refined authentication policy. It helps maintain a secure environment by tailoring authentication measures based on user location or device. I rate it an eight out of ten.
Gustavo Merighi - PeerSpot reviewer
Has an easy-to-use management interface and a straightforward initial setup process
Our primary use cases include multifactor authentication for VPN connections and access to security tools like jump servers and firewalls. We also use it to enhance security measures in an enterprise environment The most valuable feature is the YAML 2.0 integration. It has an easy-to-use…
report
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816,406 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Computer Software Company
18%
Financial Services Firm
16%
Government
13%
Insurance Company
5%
Computer Software Company
16%
Financial Services Firm
14%
Manufacturing Company
10%
Government
10%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What do you like most about RSA Authentication Manager?
It stands out as a comprehensive and adaptable solution that excels in both on-premises and cloud-based authentication, offers strong security with multi-layered authentication, and boasts a well-m...
What needs improvement with RSA Authentication Manager?
The product's capabilities to protect cloud environments need improvement. Additionally, a more advanced management console or portal for cloud applications and more comprehensive documentation for...
What is your primary use case for RSA Authentication Manager?
Our customers primarily use the product for VPN access to secure their VPN connections and protection for on-premise applications. One notable advantage of the solution is its capability to protect...
What do you like most about Thales Authenticators?
We use this solution to log into virtual machines like VMware and VMware Horizon.
What needs improvement with Thales Authenticators?
Currently, the solution fulfills our requirements. We are very satisfied with its features, and do not have any specific ideas for improvement right now. Perhaps, in the future, three-factor authen...
What is your primary use case for Thales Authenticators?
Our employees, whether working on-site or remotely, use Thales Authenticators for two-factor authentication to log in to their laptops or PCs. This is our primary use case.
 

Also Known As

ACE/Server
Gemalto Ezio, Ezio, Gemalto Authenticators, SafeNet Authentication Manager
 

Overview

 

Sample Customers

Tiera, Fred Loya, BRE Leasing, ADP, BlueFort Security, New Hanover County
Standard Chartered Bank (SCB)
Find out what your peers are saying about RSA Authentication Manager vs. Thales Authenticators and other solutions. Updated: October 2024.
816,406 professionals have used our research since 2012.