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Cisco Duo vs RSA Authentication Manager comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Mar 29, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Cisco Duo
Ranking in Authentication Systems
2nd
Average Rating
8.8
Reviews Sentiment
7.0
Number of Reviews
118
Ranking in other categories
Single Sign-On (SSO) (4th), Access Management (4th), ZTNA as a Service (2nd), Cisco Security Portfolio (1st), Multi-Factor Authentication (MFA) (1st)
RSA Authentication Manager
Ranking in Authentication Systems
15th
Average Rating
8.2
Reviews Sentiment
8.2
Number of Reviews
12
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of April 2026, in the Authentication Systems category, the mindshare of Cisco Duo is 4.2%, down from 9.6% compared to the previous year. The mindshare of RSA Authentication Manager is 2.3%, up from 1.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Authentication Systems Mindshare Distribution
ProductMindshare (%)
Cisco Duo4.2%
RSA Authentication Manager2.3%
Other93.5%
Authentication Systems
 

Featured Reviews

Charles Slaustas - PeerSpot reviewer
Information Technology Contractor at Insight global
Supports seamless authentication for users across multiple organizations and personal portals
The features I use in Cisco Duo include Duo Pushes to confirm my identity to the device, and eventually as MFA security was increased, I actually had to use exchange passcodes. Sometimes, I have to go into the site and get into Cisco Duo to retrieve the passcode, and many of them have been two-factor, where the sites send a passcode that I have to enter into Cisco Duo. It has been more of the latter. I have not seen issues with lagging or crashing on Cisco Duo's end; it was usually on the client end, often because someone set up a bad upgrade or there were connection issues with the Cisco Duo cloud through the administrative site.
US
VP Business Development at SDVG
Enhancing security with seamless single sign-on and Microsoft integration
We use RSA Authentication Manager for web applications and internal applications. We have a number of applications connected to it, serving over thirty thousand clients. It is integrated into everything from our standard login to Windows in the morning, as well as our applications Due to its…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"My impression of Cisco's identity intelligence capability to detect and respond to identity-based risks effectively is that it's a great product."
"Cisco Duo seems very scalable—in my experience, I started with a small-medium business, and in my last contracting position, it was a large one for a major worldwide airline that had hundreds of thousands of devices that could use Cisco Duo, and it scaled very well."
"The product is reliable and easy to use."
"Everybody loves it. They feel a sense of security when they get that prompt to send them a text, or an email."
"It meets our security needs very well, it is easy to use, and documentation is also available."
"The authentication process is very smooth and secure."
"Cisco Duo benefits my organization because we do not have too many logins since everything is in one place and we can use Cisco Duo for VPN, applications, and cloud solutions."
"It's pretty easy for users to figure it out."
"The most valuable feature is the SecurID."
"I have found RSA Authentication Manager to be scalable."
"It stands out as a comprehensive and adaptable solution that excels in both on-premises and cloud-based authentication, offers strong security with multi-layered authentication, and boasts a well-maintained product with reliable performance."
"The most valuable feature is the provision part, the mapping and the logging is also very good, and the troubleshooting from a console point of view is easy for administration on the provisioning and logging part."
"It is a stable solution. I would rate the stability a nine out of ten."
"In 2005 we started with a managed authentication service for three small companies with each having approx. 250 users, and now we have 25 large enterprises/government departments with over 150,000 authenticating users and an uptime of nearly 100% over the last five years."
"The product has addressed our remote access security needs while making our work force mobile thus enhancing productivity and customer service initiatives."
"RSA Authentication Manager is a robust solution that provides comprehensive protection for both on-premise and cloud-based applications."
 

Cons

"We had some trouble with the password reset function."
"Cisco Duo could be improved, possibly by adding features for the healthcare space. If you're selling something to a healthcare provider, there needs to be consideration for how to launch Cisco Duo with a handheld device that is not native, where you can install the application."
"When you come to the push in Duo Security, there are some integrations where you have to use the code instead of the push functionality."
"Cisco Duo could be improved by building the agent with the many agents we already use, such as Cisco AMP and Cisco Secure Client, which would simplify our environment by eliminating the need for a third agent for secure applications."
"Regarding the pricing, setup costs, and licensing, I find that for some companies using Azure, they question why they should switch when they already have Microsoft Authenticator, which can make it commercially challenging when explaining why they need to transition to Cisco Duo."
"We have had instances where Duo Security stops working on a user's device, which we have fixed by uninstalling and then reinstalling it."
"It is easy to use when logging in, but at times, there's a delay in getting the pop-up on a phone, requiring users to occasionally retry authentication depending on backend services."
"More automation and device insights would be helpful in achieving a seamless single pane of glass. Having the additional capability to streamline processes would also make things better."
"The product's capabilities to protect cloud environments need improvement."
"RSA Authentication Manager is perfect. We do not see current missing products or enhancements yet emphasize the importance of a continuous development roadmap."
"Perhaps parts of the the user interface should become more intuitive."
"My observation over the years is that the system upgrades can be complicated and must be well planned out to address 'what if' issues, including backing off upgrades if necessary."
"We found technical support was not very responsive to our requests for assistance."
"Enhancing the user interface and expanding their marketing efforts in regions like Nigeria and West Africa could be beneficial."
"Our major problem is the authentication via Microsoft, via Microsoft cloud systems."
"We found technical support was not very responsive to our requests for assistance."
 

Pricing and Cost Advice

"I am not aware of the pricing. There are two departments, and I don't have any information about them."
"My experience with the pricing, setup cost, and licensing of Cisco Duo has been great. We've been there for 10 years. While we haven't gone through the setup part for a while, licensing is straightforward and convenient for higher education because student populations are included. So, we don't have to pay extra for it. We just pay for our knowledge workers, which has been great, and the cost is reasonable."
"The pricing is pretty competitive. It's pretty cheap. Anybody can adopt it."
"It is affordable for what's coming to the table with it, but in this day and age, the cost is looked at under a microscope, and companies need to very finely define what is needed versus what is critical. In some cases, it might not be cost-effective for a company to have it. In a lot of other cases, it is the cost of doing business."
"The product’s pricing is reasonable."
"You pay per user when using this solution and the pricing is fair."
"It falls in line with everything else."
"Duo Security is free."
"The solution is costly."
"The pricing is a little bit complicated because sometimes resellers are able to make prices that are too low. Our price, with a discount, is typically not as high as some of our competitors."
"As a new customer, the minimum cost would be four dollars, but you have room for negotiation, potentially bringing it down to as low as three dollars."
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Top Industries

By visitors reading reviews
Financial Services Firm
11%
Manufacturing Company
10%
Comms Service Provider
7%
Educational Organization
6%
Financial Services Firm
10%
Computer Software Company
10%
Construction Company
9%
Manufacturing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business42
Midsize Enterprise24
Large Enterprise57
By reviewers
Company SizeCount
Small Business5
Large Enterprise7
 

Questions from the Community

How does Duo Security compare with Microsoft Authenticator?
We switched to Duo Security for identity verification. We’d been using a competitor but got the chance to evaluate Duo for 30 days, and we could not be happier. Duo Security is easy to configure a...
What is your experience regarding pricing and costs for Duo Security?
I cannot speak to the financial planning of the organization, but I can confirm that Cisco Duo falls within the security budget that has been allocated to us.
What needs improvement with Duo Security?
Areas that have room for improvement in Cisco Duo include pricing, as Cisco is quite expensive, and the fact that Cisco Duo relies heavily on external identity providers such as Active Directory or...
What needs improvement with RSA Authentication Manager?
RSA Authentication Manager is perfect. We do not see current missing products or enhancements yet emphasize the importance of a continuous development roadmap.
What is your primary use case for RSA Authentication Manager?
We use RSA Authentication Manager for web applications and internal applications. We have a number of applications connected to it, serving over thirty thousand clients. It is integrated into every...
What advice do you have for others considering RSA Authentication Manager?
RSA Authentication Manager is the best available solution. However, for other companies, it might seem expensive. It's important for RSA to keep developing new features and maintain a robust roadma...
 

Also Known As

Duo Security
ACE/Server
 

Overview

 

Sample Customers

Information Not Available
Tiera, Fred Loya, BRE Leasing, ADP, BlueFort Security, New Hanover County
Find out what your peers are saying about Cisco Duo vs. RSA Authentication Manager and other solutions. Updated: April 2026.
890,071 professionals have used our research since 2012.