We performed a comparison between Cisco Duo and RSA Authentication Manager based on real PeerSpot user reviews.
Find out in this report how the two Authentication Systems solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The multi-factor authentication process and the geo-locking features are great."
"It is a good solution for hybrid environments and VPN."
"At the moment, the ease of use is what is the best feature for me. Once it has been set up and the security can hoc to my mobile device, it's very simple to use my single sign-on, get prompted for a Duo Security, push, go to my phone, accept the push, and I'm done. It's a very simple process."
"Duo offers dual-factor authentication for our logins. I put in my credentials and hit go. Then I get an alert on my Apple watch, and I approve it. That part is just phenomenal."
"Multifactor authentication and secure two-factor authentication are the most valuable features. It's been around for a while, but now it's becoming an enforced behavior as opposed to something that you used to do as optional."
"It was a simple way of providing two-factor authentication for remote access when we hit the COVID pandemic. It was very easy and quick to get it going."
"The product is reliable and easy to use."
"We were considering purchasing other products, like AMP for Endpoints, and it was not properly integrated with the firewall function. It might be better now with SecureX."
"Easy setup, deployment, and integration in different infrastructures, including virtual ones."
"The most valuable feature is the SecurID."
"The most valuable feature is the provision part. The mapping and the logging is also very good. In addition, the troubleshooting, from a console point of view, is easy for administration and on the provisioning and logging part."
"I have found RSA Authentication Manager to be scalable."
"It stands out as a comprehensive and adaptable solution that excels in both on-premises and cloud-based authentication, offers strong security with multi-layered authentication, and boasts a well-maintained product with reliable performance."
"It is a stable solution. I would rate the stability a nine out of ten."
"It is a good solution for token identification."
"Sometimes, it's a little harder for customers to adopt."
"I would like to see some features simplified, such as securing, configuring, and implementing Microsoft Remote Desktop. Other than that, the solution was rock solid throughout my time administering it."
"Technical support could be improved. I don't think all support should have to go through an agreement."
"The only time I really had some negative feedback for them was about the UI of their mobile app, but they improved it in the last version. It is good on the functionality side, but their pricing model is a little bit weird. Currently, there is no price advantage in signing up for yearly contracts. If you are on a monthly term or a yearly contract, you basically pay the same price, and that is very unusual. Normally, there is a discount when someone signs up for the 12-month system."
"Duo Security should better organize its tile feature to organize applications better."
"The new smart license model doesn't always work. It's very complicated."
"From an administrative standpoint, I'd love to see it be a little better at remembering a device and location so that I don't have to continually authenticate. That's pretty much it."
"We first deployed Duo Security for our company with the VPN, and afterward, about a year later, we implemented it for a customer of ours where we offered infrastructure as a service. When I tried to establish a VPN connection through Duo Security, it did not function well on that version, which was the latest one at the time. So, I had to make a copy of the machine and then implement Duo Security with the VPN because it did not function well with the newer version."
"Our major problem is the authentication via Microsoft, via Microsoft cloud systems. This is our major aim, to be a valued product for the future. The biggest problem is to work against cheap cloud systems. Cloud identification is our main problem at this time."
"We are not planning on using the solution in the future."
"There is room for improvement in the RSA support."
"We found technical support was not very responsive to our requests for assistance."
"Perhaps parts of the the user interface should become more intuitive."
"We have encountered issue when trying to expand this particular solution for a large set of users across the country."
"Enhancing the user interface and expanding their marketing efforts in regions like Nigeria and West Africa could be beneficial."
Cisco Duo is ranked 2nd in Authentication Systems with 55 reviews while RSA Authentication Manager is ranked 12th in Authentication Systems with 10 reviews. Cisco Duo is rated 8.8, while RSA Authentication Manager is rated 8.2. The top reviewer of Cisco Duo writes "Helps reduce the risk of a breach and is easy to deploy and onboard". On the other hand, the top reviewer of RSA Authentication Manager writes "A highly effective and versatile solution that excels in terms of security, integration, scalability, and customer support". Cisco Duo is most compared with Microsoft Entra ID, Fortinet FortiAuthenticator, Fortinet FortiToken, Yubico YubiKey and Silverfort, whereas RSA Authentication Manager is most compared with Microsoft Entra ID, RSA SecurID, Fortinet FortiAuthenticator, RSA Adaptive Authentication and Thales Authenticators. See our Cisco Duo vs. RSA Authentication Manager report.
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