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Cisco Duo vs RSA Authentication Manager comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jun 3, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Cisco Duo
Ranking in Authentication Systems
2nd
Average Rating
8.8
Reviews Sentiment
6.9
Number of Reviews
158
Ranking in other categories
Single Sign-On (SSO) (3rd), Access Management (4th), ZTNA as a Service (2nd), Cisco Security Portfolio (1st), Multi-Factor Authentication (MFA) (1st), AI Data Analysis (3rd)
RSA Authentication Manager
Ranking in Authentication Systems
14th
Average Rating
8.2
Reviews Sentiment
8.2
Number of Reviews
12
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of August 2026, in the Authentication Systems category, the mindshare of Cisco Duo is 3.8%, down from 9.0% compared to the previous year. The mindshare of RSA Authentication Manager is 2.4%, up from 2.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Authentication Systems Mindshare Distribution
ProductMindshare (%)
Cisco Duo3.8%
RSA Authentication Manager2.4%
Other93.8%
Authentication Systems
 

Featured Reviews

Charles Slaustas - PeerSpot reviewer
Information Technology Contractor at Insight global
Supports seamless authentication for users across multiple organizations and personal portals
The features I use in Cisco Duo include Duo Pushes to confirm my identity to the device, and eventually as MFA security was increased, I actually had to use exchange passcodes. Sometimes, I have to go into the site and get into Cisco Duo to retrieve the passcode, and many of them have been two-factor, where the sites send a passcode that I have to enter into Cisco Duo. It has been more of the latter. I have not seen issues with lagging or crashing on Cisco Duo's end; it was usually on the client end, often because someone set up a bad upgrade or there were connection issues with the Cisco Duo cloud through the administrative site.
US
VP Business Development at SDVG
Enhancing security with seamless single sign-on and Microsoft integration
We use RSA Authentication Manager for web applications and internal applications. We have a number of applications connected to it, serving over thirty thousand clients. It is integrated into everything from our standard login to Windows in the morning, as well as our applications Due to its…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The features of Cisco Duo have benefited my organization because it's secure, provides a way of accessing the workspace, and it's easy to operate from mobile."
"I can say that it is difficult to measure the direct return on investment, but what I can say is that we are safer and feel more comfortable having this security implemented than before."
"By deploying Duo, we have virtually eliminated the risk of direct deposit redirection as a result of credentials that have been compromised via phishing."
"The multi-factor authentication process and the geo-locking features are great."
"If you have to log in to something, you must go to Duo Security to confirm that you're who you are on your phone."
"I would assess the stability and reliability of Cisco Duo as excellent because once we got it working, we have never had an issue."
"It is very easy for users to enroll, and there are a lot of insights that we get from using the app on devices that people use to authenticate."
"Cisco Duo benefits my organization by making it easy for me to reach out to customers using Cisco Duo so they can integrate on my platform using their credentials."
"RSA Authentication Manager Appliance is almost like Plug 'n' Play, so it's an excellent experience."
"RSA Authentication Manager is the best available solution."
"The most valuable feature is the SecurID."
"RSA Authentication Manager is a robust solution that provides comprehensive protection for both on-premise and cloud-based applications."
"I have found RSA Authentication Manager to be scalable."
"The product has addressed our remote access security needs while making our work force mobile thus enhancing productivity and customer service initiatives."
"The most valuable feature is the provision part. The mapping and the logging is also very good. In addition, the troubleshooting, from a console point of view, is easy for administration and on the provisioning and logging part."
"The technical support has been great; their service is perfect."
 

Cons

"The experience with customer support and tech support when I first started with Cisco Duo was lacking on some parts where we were having issues."
"I would appreciate it if Duo Security could improve its integrations with Windows Hello."
"The only time I really had some negative feedback for them was about the UI of their mobile app, but they improved it in the last version. It is good on the functionality side, but their pricing model is a little bit weird. Currently, there is no price advantage in signing up for yearly contracts. If you are on a monthly term or a yearly contract, you basically pay the same price, and that is very unusual. Normally, there is a discount when someone signs up for the 12-month system."
"General announcements when new features come out with Cisco Duo should be broadcasted to customers who are using it, which might bring more accessibility to their documents so users can be more in tune with updates."
"I'm not a big fan of relicensing products every year or two years, but that's the model at the moment. I prefer to go back to licensing perpetually or permanent licensing."
"I think that the dashboard needs to be improved."
"I have not seen ROI with Cisco Duo; probably the opposite, because it impedes productivity time to be able to get into the system. You have to authenticate and do your regular login and your Active Directory logins."
"Integration between Duo Security and FTDs needs improvement. Integrating Next Generation Firewall safety with Duo Security currently requires a proxy agent between Active Directory and the appliance. It's an additional factor that we need to think about. It would be great to have direct integration with FTD so that we don't have to worry about middleware products. For the rest of the Cisco Secure solutions, the APIs need improvement."
"Perhaps parts of the the user interface should become more intuitive."
"Our major problem is the authentication via Microsoft, via Microsoft cloud systems. This is our major aim, to be a valued product for the future. The biggest problem is to work against cheap cloud systems. Cloud identification is our main problem at this time."
"Enhancing the user interface and expanding their marketing efforts in regions like Nigeria and West Africa could be beneficial."
"We found technical support was not very responsive to our requests for assistance."
"We have encountered issue when trying to expand this particular solution for a large set of users across the country."
"The product's capabilities to protect cloud environments need improvement."
"We are not planning on using the solution in the future."
"My observation over the years is that the system upgrades can be complicated and must be well planned out to address 'what if' issues, including backing off upgrades if necessary."
 

Pricing and Cost Advice

"The product’s pricing is reasonable."
"My experience with the pricing, setup cost, and licensing of Cisco Duo has been great. We've been there for 10 years. While we haven't gone through the setup part for a while, licensing is straightforward and convenient for higher education because student populations are included. So, we don't have to pay extra for it. We just pay for our knowledge workers, which has been great, and the cost is reasonable."
"With regard to pricing, for a small business buying a one off, it's pretty expensive. If it's an enterprise that has thousands of employees, however, it's really nothing to protect your data because if your network goes down or it's breached, you're losing millions of dollars every minute. When it comes to a large enterprise, it's priced where it should be because you're talking business to business. You're not talking business to consumer."
"Price-wise, the solution has been very, very reasonable...Licensing is the last thing I think about Duo Security because it's so easy, and I had no problems with it."
"It's very simple. Its price is fair. We use the hardware tokens as well. You get what you pay for. In terms of licensing, Cisco has very complicated products, but Duo Security was surprisingly easy."
"The cost was reasonable. Licensing was pretty straightforward for a change."
"Overall, the pricing is fair. Customers can wrap it into their Enterprise Agreement, making it easier for them to solve their issues."
"Cisco's licensing is always a bit complicated to understand, but the price is fair. It could be more expensive than others, but the way they integrate everything, it has a fair price."
"As a new customer, the minimum cost would be four dollars, but you have room for negotiation, potentially bringing it down to as low as three dollars."
"The solution is costly."
"The pricing is a little bit complicated because sometimes resellers are able to make prices that are too low. Our price, with a discount, is typically not as high as some of our competitors."
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Top Industries

By visitors reading reviews
Financial Services Firm
11%
Outsourcing Company
8%
Manufacturing Company
8%
Comms Service Provider
8%
Computer Software Company
11%
Construction Company
10%
Financial Services Firm
10%
Government
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business63
Midsize Enterprise26
Large Enterprise79
By reviewers
Company SizeCount
Small Business5
Large Enterprise7
 

Questions from the Community

How does Duo Security compare with Microsoft Authenticator?
We switched to Duo Security for identity verification. We’d been using a competitor but got the chance to evaluate Duo for 30 days, and we could not be happier. Duo Security is easy to configure a...
What is your experience regarding pricing and costs for Duo Security?
It is a little bit expensive, but with security, we cannot compromise on it.
What needs improvement with Duo Security?
To improve Cisco Duo, we have some third-party hardware, and for integrations with that, we need more user-friendly integrations since third-party integration can present a lot of compatibility iss...
What needs improvement with RSA Authentication Manager?
RSA Authentication Manager is perfect. We do not see current missing products or enhancements yet emphasize the importance of a continuous development roadmap.
What is your primary use case for RSA Authentication Manager?
We use RSA Authentication Manager for web applications and internal applications. We have a number of applications connected to it, serving over thirty thousand clients. It is integrated into every...
What advice do you have for others considering RSA Authentication Manager?
RSA Authentication Manager is the best available solution. However, for other companies, it might seem expensive. It's important for RSA to keep developing new features and maintain a robust roadma...
 

Also Known As

Duo Security
ACE/Server
 

Overview

 

Sample Customers

Information Not Available
Tiera, Fred Loya, BRE Leasing, ADP, BlueFort Security, New Hanover County
Find out what your peers are saying about Cisco Duo vs. RSA Authentication Manager and other solutions. Updated: August 2026.
910,437 professionals have used our research since 2012.