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Cisco Duo vs RSA Authentication Manager comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Jun 3, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Cisco Duo
Ranking in Authentication Systems
2nd
Average Rating
8.8
Reviews Sentiment
6.9
Number of Reviews
160
Ranking in other categories
Single Sign-On (SSO) (4th), Access Management (5th), ZTNA as a Service (2nd), Cisco Security Portfolio (1st), Multi-Factor Authentication (MFA) (1st), AI Data Analysis (3rd)
RSA Authentication Manager
Ranking in Authentication Systems
14th
Average Rating
8.2
Reviews Sentiment
8.2
Number of Reviews
12
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of September 2026, in the Authentication Systems category, the mindshare of Cisco Duo is 3.7%, down from 8.3% compared to the previous year. The mindshare of RSA Authentication Manager is 2.3%, up from 2.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Authentication Systems Mindshare Distribution
ProductMindshare (%)
Cisco Duo3.7%
RSA Authentication Manager2.3%
Other94.0%
Authentication Systems
 

Featured Reviews

Charles Slaustas - PeerSpot reviewer
Information Technology Contractor at Insight global
Supports seamless authentication for users across multiple organizations and personal portals
The features I use in Cisco Duo include Duo Pushes to confirm my identity to the device, and eventually as MFA security was increased, I actually had to use exchange passcodes. Sometimes, I have to go into the site and get into Cisco Duo to retrieve the passcode, and many of them have been two-factor, where the sites send a passcode that I have to enter into Cisco Duo. It has been more of the latter. I have not seen issues with lagging or crashing on Cisco Duo's end; it was usually on the client end, often because someone set up a bad upgrade or there were connection issues with the Cisco Duo cloud through the administrative site.
US
VP Business Development at SDVG
Enhancing security with seamless single sign-on and Microsoft integration
We use RSA Authentication Manager for web applications and internal applications. We have a number of applications connected to it, serving over thirty thousand clients. It is integrated into everything from our standard login to Windows in the morning, as well as our applications Due to its…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Cisco Duo is so integral to our core operations that we cannot perform any task without it."
"With respect to our users feeling safe, secure, supported, and included, Duo Security is among the best solutions that we have ever used."
"Regarding the valuable features, I would say that Duo Security is easy to use, has speed, and is dependable."
"With Cisco Duo it's checking if you are allowed to submit a request to access this, doing a complete check of you before you access, instead of being just a simple MFA that only asks if you can go in or not."
"You can do online and offline authentication."
"Cisco Duo benefits the company by increasing the security footprint, and it is easy to manage users, disable users, or bypass if needed in case of an emergency."
"The ability for users to authenticate via phone, from any random phone number, has been very helpful for managing a distributed workforce. Using it across a distributed network for securing access to our applications is big for us."
"Cisco Duo seems very scalable; in my experience, I started with a small-medium business, and in my last contracting position, it was a large one for a major worldwide airline that had hundreds of thousands of devices that could use Cisco Duo, and it scaled very well."
"The most valuable feature is the SecurID."
"The technical support has been great; their service is perfect."
"It is a good solution for token identification."
"The most valuable feature is the provision part. The mapping and the logging is also very good. In addition, the troubleshooting, from a console point of view, is easy for administration and on the provisioning and logging part."
"It stands out as a comprehensive and adaptable solution that excels in both on-premises and cloud-based authentication, offers strong security with multi-layered authentication, and boasts a well-maintained product with reliable performance."
"I have found RSA Authentication Manager to be scalable."
"RSA Authentication Manager is the best available solution."
"The product has addressed our remote access security needs while making our work force mobile thus enhancing productivity and customer service initiatives."
 

Cons

"I don't see Cisco Duo playing a significant role in managing agentic AI identities at this moment."
"Cisco can further enhance the integrations, as they possess exceptional integrations with various providers' products and feature sets."
"We had some trouble with the password reset function."
"Cisco Duo could benefit from improvements in certain areas that are important to us."
"Technical support seems to be lacking. It takes a long time for them to come back to the customer."
"We have had instances where Duo Security stops working on a user's device, which we have fixed by uninstalling and then reinstalling it."
"I'd like to see it integrated into other applications. I know there are some integrations, but I haven't been able to explore that any further."
"Scalability could be better if the price were reduced, as scaling is quite expensive."
"Our major problem is the authentication via Microsoft, via Microsoft cloud systems. This is our major aim, to be a valued product for the future. The biggest problem is to work against cheap cloud systems. Cloud identification is our main problem at this time."
"There is room for improvement in the RSA support."
"The product's capabilities to protect cloud environments need improvement."
"We found technical support was not very responsive to our requests for assistance."
"Perhaps parts of the the user interface should become more intuitive."
"My observation over the years is that the system upgrades can be complicated and must be well planned out to address 'what if' issues, including backing off upgrades if necessary."
"RSA Authentication Manager is perfect. We do not see current missing products or enhancements yet emphasize the importance of a continuous development roadmap."
"We are not planning on using the solution in the future."
 

Pricing and Cost Advice

"My experience with pricing, setup costs, and licensing has been good, with no issues. I am pleased that the prices remained stable after Cisco acquired the solution."
"The product’s pricing is reasonable."
"You pay per user when using this solution and the pricing is fair."
"It has a fair pricing model. I know they have different tiers, but it would be nice to have different types of licenses for certain groups of users in our organization. That way, we wouldn't have to lump everybody into one group. That would be also one complaint."
"I rate the product pricing a seven out of ten."
"I believe the licensing model is excellent as it offers flexibility to our customers, allowing them to adopt a crawl, walk, or run approach."
"Overall, the pricing is fair. Customers can wrap it into their Enterprise Agreement, making it easier for them to solve their issues."
"Their pricing model is a little bit weird. Currently, there is no price advantage in signing up for yearly contracts. There are no additional costs to the standard licensing costs."
"The pricing is a little bit complicated because sometimes resellers are able to make prices that are too low. Our price, with a discount, is typically not as high as some of our competitors."
"The solution is costly."
"As a new customer, the minimum cost would be four dollars, but you have room for negotiation, potentially bringing it down to as low as three dollars."
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Top Industries

By visitors reading reviews
Outsourcing Company
11%
Financial Services Firm
11%
Comms Service Provider
8%
Manufacturing Company
8%
Outsourcing Company
12%
Construction Company
11%
Financial Services Firm
9%
Computer Software Company
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business64
Midsize Enterprise26
Large Enterprise80
By reviewers
Company SizeCount
Small Business5
Large Enterprise7
 

Questions from the Community

How does Duo Security compare with Microsoft Authenticator?
We switched to Duo Security for identity verification. We’d been using a competitor but got the chance to evaluate Duo for 30 days, and we could not be happier. Duo Security is easy to configure a...
What is your experience regarding pricing and costs for Duo Security?
Regarding Cisco Duo's affordability for the Ukrainian market, I think it is affordable. It depends on an installation base. For a medium and mid-range market, I think it is a fully affordable price...
What needs improvement with Duo Security?
Cisco Duo is a fully cloud-based solution. It would be beneficial if Cisco provided a fully on-premise solution. I have discussed this with the local Cisco office in Kyiv regarding any possibility ...
What needs improvement with RSA Authentication Manager?
RSA Authentication Manager is perfect. We do not see current missing products or enhancements yet emphasize the importance of a continuous development roadmap.
What is your primary use case for RSA Authentication Manager?
We use RSA Authentication Manager for web applications and internal applications. We have a number of applications connected to it, serving over thirty thousand clients. It is integrated into every...
What advice do you have for others considering RSA Authentication Manager?
RSA Authentication Manager is the best available solution. However, for other companies, it might seem expensive. It's important for RSA to keep developing new features and maintain a robust roadma...
 

Also Known As

Duo Security
ACE/Server
 

Overview

 

Sample Customers

Information Not Available
Tiera, Fred Loya, BRE Leasing, ADP, BlueFort Security, New Hanover County
Find out what your peers are saying about Cisco Duo vs. RSA Authentication Manager and other solutions. Updated: September 2026.
913,806 professionals have used our research since 2012.