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Cisco Duo vs RSA Authentication Manager comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Jun 3, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Cisco Duo
Ranking in Authentication Systems
2nd
Average Rating
8.8
Reviews Sentiment
6.9
Number of Reviews
163
Ranking in other categories
Single Sign-On (SSO) (5th), Access Management (5th), ZTNA as a Service (2nd), Cisco Security Portfolio (1st), Multi-Factor Authentication (MFA) (1st), AI Data Analysis (7th)
RSA Authentication Manager
Ranking in Authentication Systems
13th
Average Rating
8.2
Reviews Sentiment
8.2
Number of Reviews
12
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of November 2026, in the Authentication Systems category, the mindshare of Cisco Duo is 3.7%, down from 7.0% compared to the previous year. The mindshare of RSA Authentication Manager is 2.7%, up from 2.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Authentication Systems Mindshare Distribution
ProductMindshare (%)
Cisco Duo3.7%
RSA Authentication Manager2.7%
Other93.6%
Authentication Systems
 

Featured Reviews

Charles Slaustas - PeerSpot reviewer
Information Technology Contractor at Insight global
Supports seamless authentication for users across multiple organizations and personal portals
The features I use in Cisco Duo include Duo Pushes to confirm my identity to the device, and eventually as MFA security was increased, I actually had to use exchange passcodes. Sometimes, I have to go into the site and get into Cisco Duo to retrieve the passcode, and many of them have been two-factor, where the sites send a passcode that I have to enter into Cisco Duo. It has been more of the latter. I have not seen issues with lagging or crashing on Cisco Duo's end; it was usually on the client end, often because someone set up a bad upgrade or there were connection issues with the Cisco Duo cloud through the administrative site.
US
VP Business Development at SDVG
Enhancing security with seamless single sign-on and Microsoft integration
We use RSA Authentication Manager for web applications and internal applications. We have a number of applications connected to it, serving over thirty thousand clients. It is integrated into everything from our standard login to Windows in the morning, as well as our applications Due to its…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"I appreciate the features that Cisco Duo offers."
"The single pane of glass management is very important and it is part of the reason we went with Duo, and anything we can do to save time for our administrators, help desk staff, and engineers, is valuable to us."
"Duo is a cloud-based product and it is a good product to maintain the security for the VPN."
"The feature I like the most about Cisco Duo is that it allows us to authenticate users before they can connect to our network from outside of our company."
"Cisco Duo benefits my organization because we do not have too many logins since everything is in one place and we can use Cisco Duo for VPN, applications, and cloud solutions."
"The product is really amazing, and I think it is one of the best documentation sets I have ever seen."
"It's pretty easy for users to figure it out."
"The app has greater stability than rival solutions such as Google Authenticator, and Duo Push authentication is a valuable feature."
"The technical support has been great; their service is perfect."
"RSA Authentication Manager is a robust solution that provides comprehensive protection for both on-premise and cloud-based applications."
"RSA Authentication Manager is the best available solution."
"I have found RSA Authentication Manager to be scalable."
"The single sign-on feature is the most important."
"In 2005 we started with a managed authentication service for three small companies with each having approx. 250 users, and now we have 25 large enterprises/government departments with over 150,000 authenticating users and an uptime of nearly 100% over the last five years."
"It is a good solution for token identification."
"It is a stable solution. I would rate the stability a nine out of ten."
 

Cons

"They can make authentication easier. It should be done in a shorter time. Sometimes, it can take a bit more time to get the answer on your phone. You have to wait a bit longer to get the SMS code and other things. There can be some internet or connection issues. They should make it faster because sometimes, it's urgent, and you need to access something as soon as possible."
"For upgrades, there should be a better notification of when they're coming out. We always have a testing phase, so we need to be ahead of it. It takes us longer before we can upgrade to the newest version."
"I wish that the support would be a little bit more prompt and a little bit more flexible because there are certain things that they will do and certain things they won't do."
"Cisco Duo can be improved by including some more pieces as far as pattern analysis."
"Regarding the pricing, setup costs, and licensing, I find that for some companies using Azure, they question why they should switch when they already have Microsoft Authenticator, which can make it commercially challenging when explaining why they need to transition to Cisco Duo."
"For a non-prepared, non-technical user, it could be tricky and quite complex."
"Cisco Duo did not help reduce the cost of the overall authentication method that we have in our company; instead, it increased, obviously."
"We found it difficult to integrate it into our broader product family of Microsoft tools and other applications used across our organization."
"We found technical support was not very responsive to our requests for assistance."
"The price needs to be improved."
"The product's capabilities to protect cloud environments need improvement."
"We are not planning on using the solution in the future."
"We have encountered issue when trying to expand this particular solution for a large set of users across the country."
"There is room for improvement in the RSA support."
"My observation over the years is that the system upgrades can be complicated and must be well planned out to address 'what if' issues, including backing off upgrades if necessary."
"We are seeing a lot of difficult issues in terms of RSA, especially the cloud-based two-factor authentication process."
 

Pricing and Cost Advice

"Cisco has the most expensive products because market leaders tend to charge a lot."
"From a reseller perspective, it's still challenging to explain the whole license strategy to a client, so we really have to be ahead of that for all the true forward conversations."
"The pricing was a lot more than what we were paying for our previous solution."
"It is affordable for what's coming to the table with it, but in this day and age, the cost is looked at under a microscope, and companies need to very finely define what is needed versus what is critical. In some cases, it might not be cost-effective for a company to have it. In a lot of other cases, it is the cost of doing business."
"My experience with pricing, setup costs, and licensing has been good, with no issues. I am pleased that the prices remained stable after Cisco acquired the solution."
"I rate the product pricing a seven out of ten."
"Price wise, it's not cheap, but it's not expensive at all either. It's in the middle."
"It's a bit confusing because we're on a three-year plan with a certain number of licenses, and we've gone over that number. They told us that when we renew, they will add all these licenses. We've expanded quickly, so everyone's kind of scared because no one knows what the bill is with the long pricing cycle."
"The solution is costly."
"The pricing is a little bit complicated because sometimes resellers are able to make prices that are too low. Our price, with a discount, is typically not as high as some of our competitors."
"As a new customer, the minimum cost would be four dollars, but you have room for negotiation, potentially bringing it down to as low as three dollars."
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Top Industries

By visitors reading reviews
Outsourcing Company
12%
Financial Services Firm
11%
Comms Service Provider
9%
Manufacturing Company
8%
Outsourcing Company
11%
Construction Company
11%
Computer Software Company
10%
Financial Services Firm
10%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business64
Midsize Enterprise28
Large Enterprise82
By reviewers
Company SizeCount
Small Business5
Large Enterprise7
 

Questions from the Community

How does Duo Security compare with Microsoft Authenticator?
We switched to Duo Security for identity verification. We’d been using a competitor but got the chance to evaluate Duo for 30 days, and we could not be happier. Duo Security is easy to configure a...
What is your experience regarding pricing and costs for Duo Security?
Regarding the pricing, what actually happened was that we got the product purchased through our HQ, so the costing aspect and all those things sit with our HQ. I do not have much information in ter...
What needs improvement with Duo Security?
I do not have a straight answer for how Cisco Duo can be improved at this time. With the implementation that we are going through right now, I was asking a question about how we can use Cisco Duo o...
What needs improvement with RSA Authentication Manager?
RSA Authentication Manager is perfect. We do not see current missing products or enhancements yet emphasize the importance of a continuous development roadmap.
What is your primary use case for RSA Authentication Manager?
We use RSA Authentication Manager for web applications and internal applications. We have a number of applications connected to it, serving over thirty thousand clients. It is integrated into every...
What advice do you have for others considering RSA Authentication Manager?
RSA Authentication Manager is the best available solution. However, for other companies, it might seem expensive. It's important for RSA to keep developing new features and maintain a robust roadma...
 

Also Known As

Duo Security
ACE/Server
 

Overview

 

Sample Customers

Information Not Available
Tiera, Fred Loya, BRE Leasing, ADP, BlueFort Security, New Hanover County
Find out what your peers are saying about Cisco Duo vs. RSA Authentication Manager and other solutions. Updated: November 2026.
920,769 professionals have used our research since 2012.