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Cisco Duo vs RSA Authentication Manager comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Jun 3, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Cisco Duo
Ranking in Authentication Systems
2nd
Average Rating
8.8
Reviews Sentiment
6.9
Number of Reviews
161
Ranking in other categories
Single Sign-On (SSO) (5th), Access Management (5th), ZTNA as a Service (2nd), Cisco Security Portfolio (1st), Multi-Factor Authentication (MFA) (1st), AI Data Analysis (3rd)
RSA Authentication Manager
Ranking in Authentication Systems
13th
Average Rating
8.2
Reviews Sentiment
8.2
Number of Reviews
12
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of October 2026, in the Authentication Systems category, the mindshare of Cisco Duo is 3.7%, down from 8.0% compared to the previous year. The mindshare of RSA Authentication Manager is 2.5%, up from 2.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Authentication Systems Mindshare Distribution
ProductMindshare (%)
Cisco Duo3.7%
RSA Authentication Manager2.5%
Other93.8%
Authentication Systems
 

Featured Reviews

Charles Slaustas - PeerSpot reviewer
Information Technology Contractor at Insight global
Supports seamless authentication for users across multiple organizations and personal portals
The features I use in Cisco Duo include Duo Pushes to confirm my identity to the device, and eventually as MFA security was increased, I actually had to use exchange passcodes. Sometimes, I have to go into the site and get into Cisco Duo to retrieve the passcode, and many of them have been two-factor, where the sites send a passcode that I have to enter into Cisco Duo. It has been more of the latter. I have not seen issues with lagging or crashing on Cisco Duo's end; it was usually on the client end, often because someone set up a bad upgrade or there were connection issues with the Cisco Duo cloud through the administrative site.
US
VP Business Development at SDVG
Enhancing security with seamless single sign-on and Microsoft integration
We use RSA Authentication Manager for web applications and internal applications. We have a number of applications connected to it, serving over thirty thousand clients. It is integrated into everything from our standard login to Windows in the morning, as well as our applications Due to its…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The winning point for Cisco Duo over others is its simplicity; it is just a security solution in a box, and it integrates very easily."
"Duo Security provides a high level of certainty regarding the identity of the individual performing an action. Whether it's logging into a system, using VPN, or utilizing Autopay, establishing that trust is crucial. I can't imagine any security company, organization, or IT team that wouldn't prioritize having multifactor authentication enabled when accessing critical systems."
"If you have to log in to something, you must go to Duo Security to confirm that you're who you are on your phone."
"The feature of Cisco Duo that I value the most is that it's easy to use; it monitors all our devices to ensure everything is updated before we're given access to those applications."
"The authentication process is very smooth and secure."
"Cisco Duo has helped my organization reduce its overall authentication-related costs."
"Cisco Duo has improved my operational efficiency and reduced costs in areas such as authentication, IT support, and security operations because many times it ends up coming down to the ease of use, especially for the third-party contractors we have."
"Another feature is the single pane of glass management. That's important for analytics and also for troubleshooting. It means there's one place that you go to at least start the troubleshooting process."
"In 2005 we started with a managed authentication service for three small companies with each having approx. 250 users, and now we have 25 large enterprises/government departments with over 150,000 authenticating users and an uptime of nearly 100% over the last five years."
"RSA Authentication Manager Appliance is almost like Plug 'n' Play, so it's an excellent experience."
"It is a good solution for token identification."
"The single sign-on feature is the most important."
"The product has addressed our remote access security needs while making our work force mobile thus enhancing productivity and customer service initiatives."
"RSA Authentication Manager is the best available solution."
"The most valuable feature is the provision part. The mapping and the logging is also very good. In addition, the troubleshooting, from a console point of view, is easy for administration and on the provisioning and logging part."
"The most valuable feature is the SecurID."
 

Cons

"Cisco Duo can be improved, but additional features that should be included in the next release are not my area of responsibility."
"Duo has some issues that we're trying to work through. For example, if I install it on a WordPress site and another admin needs to log in, they can't because Duo hasn't been set up for them. It doesn't appear that I can add permissions on a user-by-user basis. It's not obvious."
"For a non-prepared, non-technical user, it could be tricky and quite complex."
"I wish that the support would be a little bit more prompt and a little bit more flexible because there are certain things that they will do and certain things they won't do."
"I don't see Cisco Duo playing a significant role in managing agentic AI identities at this moment."
"Conversational AI in Cisco Duo is limited in its current application."
"Sometimes, it's a little harder for customers to adopt."
"The experience of the deployment with Cisco Duo is pretty rough."
"We are not planning on using the solution in the future."
"Enhancing the user interface and expanding their marketing efforts in regions like Nigeria and West Africa could be beneficial."
"RSA Authentication Manager is perfect. We do not see current missing products or enhancements yet emphasize the importance of a continuous development roadmap."
"We found technical support was not very responsive to our requests for assistance."
"Perhaps parts of the the user interface should become more intuitive."
"The reporting needs to be improved, and they should be delivered by email."
"We are seeing a lot of difficult issues in terms of RSA, especially the cloud-based two-factor authentication process."
"My observation over the years is that the system upgrades can be complicated and must be well planned out to address 'what if' issues, including backing off upgrades if necessary."
 

Pricing and Cost Advice

"It is affordable for what's coming to the table with it, but in this day and age, the cost is looked at under a microscope, and companies need to very finely define what is needed versus what is critical. In some cases, it might not be cost-effective for a company to have it. In a lot of other cases, it is the cost of doing business."
"It's very simple. Its price is fair. We use the hardware tokens as well. You get what you pay for. In terms of licensing, Cisco has very complicated products, but Duo Security was surprisingly easy."
"I haven't seen it in a while, but it's at par with everything else licensing-wise."
"The pricing was a lot more than what we were paying for our previous solution."
"Our licensing fee is currently on an annual basis."
"From a business perspective, it is a little bit costly. The licensing is on a per-user basis."
"I rate the product pricing a seven out of ten."
"Their pricing model is a little bit weird. Currently, there is no price advantage in signing up for yearly contracts. There are no additional costs to the standard licensing costs."
"As a new customer, the minimum cost would be four dollars, but you have room for negotiation, potentially bringing it down to as low as three dollars."
"The pricing is a little bit complicated because sometimes resellers are able to make prices that are too low. Our price, with a discount, is typically not as high as some of our competitors."
"The solution is costly."
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Top Industries

By visitors reading reviews
Financial Services Firm
11%
Outsourcing Company
11%
Manufacturing Company
8%
Comms Service Provider
8%
Outsourcing Company
12%
Construction Company
11%
Financial Services Firm
10%
Computer Software Company
10%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business64
Midsize Enterprise28
Large Enterprise79
By reviewers
Company SizeCount
Small Business5
Large Enterprise7
 

Questions from the Community

How does Duo Security compare with Microsoft Authenticator?
We switched to Duo Security for identity verification. We’d been using a competitor but got the chance to evaluate Duo for 30 days, and we could not be happier. Duo Security is easy to configure a...
What is your experience regarding pricing and costs for Duo Security?
My experience with pricing, setup cost, and licensing for Cisco Duo indicates that the main setup cost for us has been the time and effort required to integrate Duo with existing applications, auth...
What needs improvement with Duo Security?
Cisco Duo is generally easy to use, but there are a few areas where it could be improved. The initial setup and configuration can require some technical knowledge, especially when integrating Duo w...
What needs improvement with RSA Authentication Manager?
RSA Authentication Manager is perfect. We do not see current missing products or enhancements yet emphasize the importance of a continuous development roadmap.
What is your primary use case for RSA Authentication Manager?
We use RSA Authentication Manager for web applications and internal applications. We have a number of applications connected to it, serving over thirty thousand clients. It is integrated into every...
What advice do you have for others considering RSA Authentication Manager?
RSA Authentication Manager is the best available solution. However, for other companies, it might seem expensive. It's important for RSA to keep developing new features and maintain a robust roadma...
 

Also Known As

Duo Security
ACE/Server
 

Overview

 

Sample Customers

Information Not Available
Tiera, Fred Loya, BRE Leasing, ADP, BlueFort Security, New Hanover County
Find out what your peers are saying about Cisco Duo vs. RSA Authentication Manager and other solutions. Updated: September 2026.
916,582 professionals have used our research since 2012.