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Cisco Duo vs RSA Authentication Manager comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jun 3, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Cisco Duo
Ranking in Authentication Systems
2nd
Average Rating
8.8
Reviews Sentiment
6.9
Number of Reviews
156
Ranking in other categories
Single Sign-On (SSO) (3rd), Access Management (4th), ZTNA as a Service (2nd), Cisco Security Portfolio (1st), Multi-Factor Authentication (MFA) (1st), AI Data Analysis (3rd)
RSA Authentication Manager
Ranking in Authentication Systems
15th
Average Rating
8.2
Reviews Sentiment
8.2
Number of Reviews
12
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of July 2026, in the Authentication Systems category, the mindshare of Cisco Duo is 4.0%, down from 9.1% compared to the previous year. The mindshare of RSA Authentication Manager is 2.5%, up from 2.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Authentication Systems Mindshare Distribution
ProductMindshare (%)
Cisco Duo4.0%
RSA Authentication Manager2.5%
Other93.5%
Authentication Systems
 

Featured Reviews

Charles Slaustas - PeerSpot reviewer
Information Technology Contractor at Insight global
Supports seamless authentication for users across multiple organizations and personal portals
The features I use in Cisco Duo include Duo Pushes to confirm my identity to the device, and eventually as MFA security was increased, I actually had to use exchange passcodes. Sometimes, I have to go into the site and get into Cisco Duo to retrieve the passcode, and many of them have been two-factor, where the sites send a passcode that I have to enter into Cisco Duo. It has been more of the latter. I have not seen issues with lagging or crashing on Cisco Duo's end; it was usually on the client end, often because someone set up a bad upgrade or there were connection issues with the Cisco Duo cloud through the administrative site.
US
VP Business Development at SDVG
Enhancing security with seamless single sign-on and Microsoft integration
We use RSA Authentication Manager for web applications and internal applications. We have a number of applications connected to it, serving over thirty thousand clients. It is integrated into everything from our standard login to Windows in the morning, as well as our applications Due to its…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Cisco Duo has improved my operational efficiency and reduced costs in IT support, as we do not really hear anything from the end users unless it is not working for them, because it is really easy to use; they just get a pop-up, press the button, and that is all they are using it for."
"The biggest benefit of Cisco Duo for my customers is the license because they count licenses for the user—one user can use many applications integrated with Cisco Duo."
"The UI of Cisco Duo is easy to use, especially the web backend, and it's really intuitive and easy to set up."
"Duo has allowed us to add an additional layer of security to our organization and to establish trust for every access request and secures our environment."
"Cisco Duo has improved our operational efficiency and reduced costs in areas such as authentication, IT support, and security operations by enhancing our security workflows; pretty much everyone is using MFA at work, making it easy for us to see who is actually accessing our network and computers."
"My total rating for Cisco Duo is ten out of ten."
"As a former employee, I think it's top-notch when it comes to protecting internal and external threats and preventing unauthorized access to the network."
"The biggest return on investment for me when using Cisco Duo is gaining time, as I don't have to look at ten different MFA apps, and I know it will work."
"RSA Authentication Manager Appliance is almost like Plug 'n' Play, so it's an excellent experience."
"The single sign-on feature is the most important."
"The most valuable feature is the SecurID."
"It is a good solution for token identification."
"The most valuable feature is the provision part. The mapping and the logging is also very good. In addition, the troubleshooting, from a console point of view, is easy for administration and on the provisioning and logging part."
"It is a stable solution. I would rate the stability a nine out of ten."
"The technical support has been great; their service is perfect."
"The product has addressed our remote access security needs while making our work force mobile thus enhancing productivity and customer service initiatives."
 

Cons

"The only issue is the price is too high when compared to other products; Cisco Duo's pricing is high."
"Cisco Duo could be improved by building the agent with the many agents we already use, such as Cisco AMP and Cisco Secure Client, which would simplify our environment by eliminating the need for a third agent for secure applications."
"The only issue I encountered was related to the expiration of Duo Unix versions below 2.0.3 on February 3rd."
"Cisco Duo can be improved by including some more pieces as far as pattern analysis."
"The pricing for Cisco Duo is kind of okay, but most of the time, your competitor is someone like Microsoft who gives it out for free with their offering, making it tough to argue with customers why they should spend additional dollars to also get Duo to improve their setup, but I think the pricing is fair."
"The only challenge is finding the right person sometimes. From what I've seen, being a named account is a big deal."
"It already integrates with lots of products, but it can integrate with more products. There should be easy integration with Cisco products because sometimes, it can be quite complicated."
"An AI support robot or bot that provides direct answers to questions without requiring the search for facts or documents to find solutions would be an improvement."
"We found technical support was not very responsive to our requests for assistance."
"The product's capabilities to protect cloud environments need improvement."
"Perhaps parts of the the user interface should become more intuitive."
"We are not planning on using the solution in the future."
"Enhancing the user interface and expanding their marketing efforts in regions like Nigeria and West Africa could be beneficial."
"The reporting needs to be improved, and they should be delivered by email."
"We are seeing a lot of difficult issues in terms of RSA, especially the cloud-based two-factor authentication process."
"We have encountered issue when trying to expand this particular solution for a large set of users across the country."
 

Pricing and Cost Advice

"The product’s pricing is reasonable."
"Duo Security is free."
"My experience with pricing, setup costs, and licensing has been good, with no issues. I am pleased that the prices remained stable after Cisco acquired the solution."
"It's very simple. Its price is fair. We use the hardware tokens as well. You get what you pay for. In terms of licensing, Cisco has very complicated products, but Duo Security was surprisingly easy."
"I believe the licensing model is excellent as it offers flexibility to our customers, allowing them to adopt a crawl, walk, or run approach."
"Overall, the pricing is fair. Customers can wrap it into their Enterprise Agreement, making it easier for them to solve their issues."
"I rate the product pricing a seven out of ten."
"It has a fair pricing model. I know they have different tiers, but it would be nice to have different types of licenses for certain groups of users in our organization. That way, we wouldn't have to lump everybody into one group. That would be also one complaint."
"The solution is costly."
"The pricing is a little bit complicated because sometimes resellers are able to make prices that are too low. Our price, with a discount, is typically not as high as some of our competitors."
"As a new customer, the minimum cost would be four dollars, but you have room for negotiation, potentially bringing it down to as low as three dollars."
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Top Industries

By visitors reading reviews
Financial Services Firm
11%
Manufacturing Company
9%
Comms Service Provider
8%
Outsourcing Company
7%
Computer Software Company
10%
Financial Services Firm
10%
Construction Company
10%
Government
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business62
Midsize Enterprise26
Large Enterprise78
By reviewers
Company SizeCount
Small Business5
Large Enterprise7
 

Questions from the Community

How does Duo Security compare with Microsoft Authenticator?
We switched to Duo Security for identity verification. We’d been using a competitor but got the chance to evaluate Duo for 30 days, and we could not be happier. Duo Security is easy to configure a...
What is your experience regarding pricing and costs for Duo Security?
My experience with the pricing, the setup cost, and the licensing of Cisco Duo is that it is really inexpensive in the first place, but the value that I get in return is hard to beat, especially wh...
What needs improvement with Duo Security?
For the next release, Cisco Duo could be improved by adding touchless authentication and biometric features.
What needs improvement with RSA Authentication Manager?
RSA Authentication Manager is perfect. We do not see current missing products or enhancements yet emphasize the importance of a continuous development roadmap.
What is your primary use case for RSA Authentication Manager?
We use RSA Authentication Manager for web applications and internal applications. We have a number of applications connected to it, serving over thirty thousand clients. It is integrated into every...
What advice do you have for others considering RSA Authentication Manager?
RSA Authentication Manager is the best available solution. However, for other companies, it might seem expensive. It's important for RSA to keep developing new features and maintain a robust roadma...
 

Also Known As

Duo Security
ACE/Server
 

Overview

 

Sample Customers

Information Not Available
Tiera, Fred Loya, BRE Leasing, ADP, BlueFort Security, New Hanover County
Find out what your peers are saying about Cisco Duo vs. RSA Authentication Manager and other solutions. Updated: June 2026.
906,852 professionals have used our research since 2012.