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Cisco Duo vs RSA Authentication Manager comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Mar 29, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Cisco Duo
Ranking in Authentication Systems
2nd
Average Rating
8.8
Reviews Sentiment
7.0
Number of Reviews
118
Ranking in other categories
Single Sign-On (SSO) (4th), Access Management (4th), ZTNA as a Service (2nd), Cisco Security Portfolio (1st), Multi-Factor Authentication (MFA) (1st)
RSA Authentication Manager
Ranking in Authentication Systems
15th
Average Rating
8.2
Reviews Sentiment
8.2
Number of Reviews
12
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of April 2026, in the Authentication Systems category, the mindshare of Cisco Duo is 4.2%, down from 9.6% compared to the previous year. The mindshare of RSA Authentication Manager is 2.3%, up from 1.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Authentication Systems Mindshare Distribution
ProductMindshare (%)
Cisco Duo4.2%
RSA Authentication Manager2.3%
Other93.5%
Authentication Systems
 

Featured Reviews

Charles Slaustas - PeerSpot reviewer
Information Technology Contractor at Insight global
Supports seamless authentication for users across multiple organizations and personal portals
The features I use in Cisco Duo include Duo Pushes to confirm my identity to the device, and eventually as MFA security was increased, I actually had to use exchange passcodes. Sometimes, I have to go into the site and get into Cisco Duo to retrieve the passcode, and many of them have been two-factor, where the sites send a passcode that I have to enter into Cisco Duo. It has been more of the latter. I have not seen issues with lagging or crashing on Cisco Duo's end; it was usually on the client end, often because someone set up a bad upgrade or there were connection issues with the Cisco Duo cloud through the administrative site.
US
VP Business Development at SDVG
Enhancing security with seamless single sign-on and Microsoft integration
We use RSA Authentication Manager for web applications and internal applications. We have a number of applications connected to it, serving over thirty thousand clients. It is integrated into everything from our standard login to Windows in the morning, as well as our applications Due to its…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"What I appreciate the most is that you can push a notification with your phone and log in to your computer."
"For me, the biggest return on investment when using Cisco Duo is my time."
"I now have the Identity Intelligence feature, which makes me very happy, and it was indeed the big feature, the big step ahead that we achieved thanks to Cisco Duo."
"For one of my clients, the ROI was somewhere between 25 to 27 percent in year one."
"The feature I like the most about Cisco Duo is that it allows us to authenticate users before they can connect to our network from outside of our company."
"Duo has allowed us to add an additional layer of security to our organization and to establish trust for every access request and secures our environment."
"The experience of deploying Cisco Duo is great; it is fast and not too complex in my opinion, as you can integrate basically anything into Duo, so I would say the experience is overall very great as an administrator."
"It meets our security needs very well, it is easy to use, and documentation is also available."
"RSA Authentication Manager Appliance is almost like Plug 'n' Play, so it's an excellent experience."
"The single sign-on feature is the most important."
"It is a good solution for token identification."
"RSA Authentication Manager is the best available solution."
"It is a good solution for token identification."
"In 2005 we started with a managed authentication service for three small companies with each having approx. 250 users, and now we have 25 large enterprises/government departments with over 150,000 authenticating users and an uptime of nearly 100% over the last five years."
"It is a stable solution. I would rate the stability a nine out of ten."
"I have found RSA Authentication Manager to be scalable."
 

Cons

"Cisco Duo can be improved with better ways to set users up. Currently, we might not be doing it perfectly as we're having them email in phone numbers to get them set up with Duo Mobile. I wish there was more of a self-service option than there is currently, at least to my understanding of Duo."
"Reducing or eliminating the "telephony credits" system used by Duo would be great."
"The pricing for Cisco Duo is kind of okay, but most of the time, your competitor is someone like Microsoft who gives it out for free with their offering, making it tough to argue with customers why they should spend additional dollars to also get Duo to improve their setup, but I think the pricing is fair."
"At the moment, I believe that more integration between Cisco Duo Identity Intelligence and the classic Cisco Duo console can be improved, since it is still a separate platform, and when I click on Identity Intelligence, I have to open a new window and log in again."
"An enhancement they might make is if they can log it to Splunk since they're big into Splunk. Instead of me having to go into that portal to look at things when someone is trying to log in and they forgot their password, I can look in and tell them they forgot their password or didn't respond to the prompt."
"Duo has some issues that we're trying to work through. For example, if I install it on a WordPress site and another admin needs to log in, they can't because Duo hasn't been set up for them."
"To improve Cisco Duo, the biggest consideration is the licensing standpoint; the most common issue I've found is customers not setting up the Active Directory sync properly, leading to inflated licensing usage when they try to delete inactive users that are still being charged."
"Duo Security should better organize its tile feature to organize applications better."
"We found technical support was not very responsive to our requests for assistance."
"Perhaps parts of the user interface should become more intuitive."
"The product's capabilities to protect cloud environments need improvement."
"Our major problem is the authentication via Microsoft, via Microsoft cloud systems."
"Our major problem is the authentication via Microsoft, via Microsoft cloud systems. This is our major aim, to be a valued product for the future. The biggest problem is to work against cheap cloud systems. Cloud identification is our main problem at this time."
"We are not planning on using the solution in the future."
"There is room for improvement in the RSA support."
"The price needs to be improved."
 

Pricing and Cost Advice

"It has a fair pricing model. I know they have different tiers, but it would be nice to have different types of licenses for certain groups of users in our organization. That way, we wouldn't have to lump everybody into one group. That would be also one complaint."
"It's a bit confusing because we're on a three-year plan with a certain number of licenses, and we've gone over that number. They told us that when we renew, they will add all these licenses. We've expanded quickly, so everyone's kind of scared because no one knows what the bill is with the long pricing cycle."
"The product’s pricing is reasonable."
"Duo Security is free."
"It was very reasonable."
"During testing we are allowed a certain number of licenses for free."
"The licensing is very good because it does not cost a lot of money. It's affordable for all-sized customers, including enterprises. There is an additional cost for premium support."
"It's very simple. Its price is fair. We use the hardware tokens as well. You get what you pay for. In terms of licensing, Cisco has very complicated products, but Duo Security was surprisingly easy."
"As a new customer, the minimum cost would be four dollars, but you have room for negotiation, potentially bringing it down to as low as three dollars."
"The solution is costly."
"The pricing is a little bit complicated because sometimes resellers are able to make prices that are too low. Our price, with a discount, is typically not as high as some of our competitors."
report
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Top Industries

By visitors reading reviews
Financial Services Firm
11%
Manufacturing Company
10%
Comms Service Provider
7%
Educational Organization
6%
Financial Services Firm
10%
Computer Software Company
10%
Construction Company
9%
Manufacturing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business42
Midsize Enterprise24
Large Enterprise57
By reviewers
Company SizeCount
Small Business5
Large Enterprise7
 

Questions from the Community

How does Duo Security compare with Microsoft Authenticator?
We switched to Duo Security for identity verification. We’d been using a competitor but got the chance to evaluate Duo for 30 days, and we could not be happier. Duo Security is easy to configure a...
What is your experience regarding pricing and costs for Duo Security?
I cannot speak to the financial planning of the organization, but I can confirm that Cisco Duo falls within the security budget that has been allocated to us.
What needs improvement with Duo Security?
Areas that have room for improvement in Cisco Duo include pricing, as Cisco is quite expensive, and the fact that Cisco Duo relies heavily on external identity providers such as Active Directory or...
What needs improvement with RSA Authentication Manager?
RSA Authentication Manager is perfect. We do not see current missing products or enhancements yet emphasize the importance of a continuous development roadmap.
What is your primary use case for RSA Authentication Manager?
We use RSA Authentication Manager for web applications and internal applications. We have a number of applications connected to it, serving over thirty thousand clients. It is integrated into every...
What advice do you have for others considering RSA Authentication Manager?
RSA Authentication Manager is the best available solution. However, for other companies, it might seem expensive. It's important for RSA to keep developing new features and maintain a robust roadma...
 

Also Known As

Duo Security
ACE/Server
 

Overview

 

Sample Customers

Information Not Available
Tiera, Fred Loya, BRE Leasing, ADP, BlueFort Security, New Hanover County
Find out what your peers are saying about Cisco Duo vs. RSA Authentication Manager and other solutions. Updated: April 2026.
889,855 professionals have used our research since 2012.