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Fortinet FortiAuthenticator vs RSA Authentication Manager comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Aug 11, 2024
 

Categories and Ranking

Fortinet FortiAuthenticator
Ranking in Authentication Systems
3rd
Average Rating
8.0
Reviews Sentiment
7.0
Number of Reviews
59
Ranking in other categories
Single Sign-On (SSO) (6th), Identity Management (IM) (7th), Multi-Factor Authentication (MFA) (3rd)
RSA Authentication Manager
Ranking in Authentication Systems
13th
Average Rating
8.4
Reviews Sentiment
8.2
Number of Reviews
12
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of December 2024, in the Authentication Systems category, the mindshare of Fortinet FortiAuthenticator is 8.4%, up from 7.9% compared to the previous year. The mindshare of RSA Authentication Manager is 2.1%, up from 2.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Authentication Systems
 

Featured Reviews

Rias_Majeed - PeerSpot reviewer
Once configured properly, it runs smoothly with minimal potential for misconfiguration and enhances security by providing two-factor authentication
Customer service and support are helpful, but in the last few years, I've found that the first-level support isn't able to understand the issue. They escalate to the tier-two level, who are able to resolve it. On the first level, it takes time. Maybe they have grown too big and aren't able to give each network the unique attention it deserves. We customize some implementations, and at that time, they're not able to help because the people supporting are new and not from the field. The training seems fine, but in practice, it's different. Their support is not that great anymore. A little arrogance is there. It doesn't qualify them very well if there's arrogance in their communication. They do not understand the issue. That's why you're coming back to support. For example, one issue I'm facing is when a person leaves the organization without handing over details. They'll send an email to that person, but that person is not available. How are you going to access this email? These are a few instances where we are finding it difficult, and they take more than a week or two to resolve some issues. Their support used to be very good, but now that they're on top, they're not as responsive at the first-level support.
Justine Sabordo - PeerSpot reviewer
Has an efficient risk-based authentication feature and an easy deployment process
RSA Authentication Manager is a robust solution that provides comprehensive protection for both on-premise and cloud-based applications. It is well-suited for enterprises seeking extensive protection across various environments. The hardware token feature stands out as particularly effective. It is straightforward and user-friendly, making it ideal for non-technical users, including older individuals who may need to become more familiar with complex technologies. The risk-based authentication feature adapts and learns from various parameters or attributes, allowing for a more refined authentication policy. It helps maintain a secure environment by tailoring authentication measures based on user location or device. I rate it an eight out of ten.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"We have not had issues with Fortinet FortiAuthenticator. It is stable."
"The most valuable features are the performance and ease of use."
"Intuitive interface and easy to deploy."
"The integration into tools, including CI/CD pipelines, is easy and handy."
"It keeps track of users and their IPs no matter where they are in the network. When users roam, we don't have to worry about not mapping them to an IP."
"The technical support for FortiAuthenticator is excellent."
"We use multi-factor authentication for enhancing security."
"I prefer the passing tool that sent an active directory console to a Fortinet FortiAuthenticator, then Fortinet FortiAuthenticator does not pass the locks."
"The most valuable feature is the SecurID."
"I have found RSA Authentication Manager to be scalable."
"It is a stable solution. I would rate the stability a nine out of ten."
"It stands out as a comprehensive and adaptable solution that excels in both on-premises and cloud-based authentication, offers strong security with multi-layered authentication, and boasts a well-maintained product with reliable performance."
"Easy setup, deployment, and integration in different infrastructures, including virtual ones."
"The most valuable feature is the provision part. The mapping and the logging is also very good. In addition, the troubleshooting, from a console point of view, is easy for administration and on the provisioning and logging part."
"It is a good solution for token identification."
"The single sign-on feature is the most important."
 

Cons

"A better integration with other vendors."
"There is room for improvement in stability and support."
"I would like to see integration and customization capabilities with the end-user portal to solve authentication issues with diverse implementation scenarios."
"Lacks a simplified two-factor authentication process."
"Fortinet FortiAuthenticator provides only authentication. It should also enable authorization services"
"Improvements in the product could start from the dashboard, overall customization, and configuration."
"I would like to see more ways to authenticate, such as adding facial recognition to the two-factor, where you log into your phone or another device."
"It does the job I paid for, but the graphical interface could be improved."
"RSA Authentication Manager is perfect. We do not see current missing products or enhancements yet emphasize the importance of a continuous development roadmap."
"We are not planning on using the solution in the future."
"The product's capabilities to protect cloud environments need improvement."
"There is room for improvement in the RSA support."
"Our major problem is the authentication via Microsoft, via Microsoft cloud systems. This is our major aim, to be a valued product for the future. The biggest problem is to work against cheap cloud systems. Cloud identification is our main problem at this time."
"Enhancing the user interface and expanding their marketing efforts in regions like Nigeria and West Africa could be beneficial."
"We have encountered issue when trying to expand this particular solution for a large set of users across the country."
"We found technical support was not very responsive to our requests for assistance."
 

Pricing and Cost Advice

"I rate its pricing a three to five out of ten."
"Between paying them to help with the configuration, the box itself, and the support, it came to like $12,500, including a three-year service agreement."
"I would rate the pricing a four out of ten, where one is cheap, and ten is expensive. It is not that costly. It is cheap, easy to manage, easy to install, and easy to configure."
"I rate the product price as two or three on a one-to-ten scale, where one is expensive, and ten is cheap."
"The solution is not very expensive."
"The product has affordable pricing compared to other vendors."
"On a scale of one to ten, where one is a high price and ten is a low price, I rate the pricing a seven."
"It costs more to license the high-availability option."
"The pricing is a little bit complicated because sometimes resellers are able to make prices that are too low. Our price, with a discount, is typically not as high as some of our competitors."
"As a new customer, the minimum cost would be four dollars, but you have room for negotiation, potentially bringing it down to as low as three dollars."
"The solution is costly."
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Top Industries

By visitors reading reviews
Computer Software Company
18%
Government
8%
Financial Services Firm
8%
Comms Service Provider
8%
Computer Software Company
19%
Financial Services Firm
16%
Government
13%
Manufacturing Company
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What is your experience regarding pricing and costs for Fortinet FortiAuthenticator?
The cost of FortiAuthenticator is rated high due to market conditions. Nevertheless, I rated its cost an eight on a scale of one to ten.
What needs improvement with Fortinet FortiAuthenticator?
The technical support could be improved as some staff lacks the necessary knowledge to assist effectively.
What do you like most about RSA Authentication Manager?
It stands out as a comprehensive and adaptable solution that excels in both on-premises and cloud-based authentication, offers strong security with multi-layered authentication, and boasts a well-m...
What needs improvement with RSA Authentication Manager?
RSA Authentication Manager is perfect. We do not see current missing products or enhancements yet emphasize the importance of a continuous development roadmap.
What is your primary use case for RSA Authentication Manager?
We use RSA Authentication Manager for web applications and internal applications. We have a number of applications connected to it, serving over thirty thousand clients. It is integrated into every...
 

Also Known As

FortiAuthenticator
ACE/Server
 

Learn More

 

Overview

 

Sample Customers

Black Gold Regional Schools, Amadeus Hospitality, Jefferson County, Chunghwa Telecom, City of Boroondara, Dimension Data
Tiera, Fred Loya, BRE Leasing, ADP, BlueFort Security, New Hanover County
Find out what your peers are saying about Fortinet FortiAuthenticator vs. RSA Authentication Manager and other solutions. Updated: December 2024.
824,168 professionals have used our research since 2012.