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Fortinet FortiAuthenticator vs RSA Authentication Manager comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Aug 11, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Fortinet FortiAuthenticator
Ranking in Authentication Systems
3rd
Average Rating
8.0
Reviews Sentiment
7.0
Number of Reviews
59
Ranking in other categories
Single Sign-On (SSO) (6th), Identity Management (IM) (7th), Multi-Factor Authentication (MFA) (3rd)
RSA Authentication Manager
Ranking in Authentication Systems
13th
Average Rating
8.4
Reviews Sentiment
8.2
Number of Reviews
12
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of January 2025, in the Authentication Systems category, the mindshare of Fortinet FortiAuthenticator is 8.5%, up from 7.7% compared to the previous year. The mindshare of RSA Authentication Manager is 2.1%, up from 2.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Authentication Systems
 

Featured Reviews

Rias Majeed - PeerSpot reviewer
Once configured properly, it runs smoothly with minimal potential for misconfiguration and enhances security by providing two-factor authentication
Customer service and support are helpful, but in the last few years, I've found that the first-level support isn't able to understand the issue. They escalate to the tier-two level, who are able to resolve it. On the first level, it takes time. Maybe they have grown too big and aren't able to give each network the unique attention it deserves. We customize some implementations, and at that time, they're not able to help because the people supporting are new and not from the field. The training seems fine, but in practice, it's different. Their support is not that great anymore. A little arrogance is there. It doesn't qualify them very well if there's arrogance in their communication. They do not understand the issue. That's why you're coming back to support. For example, one issue I'm facing is when a person leaves the organization without handing over details. They'll send an email to that person, but that person is not available. How are you going to access this email? These are a few instances where we are finding it difficult, and they take more than a week or two to resolve some issues. Their support used to be very good, but now that they're on top, they're not as responsive at the first-level support.
Akinwale Sekiteri - PeerSpot reviewer
A highly effective and versatile solution that excels in terms of security, integration, scalability, and customer support
I highly recommend it because when you compare RSA with other products, it has consistently stood out. In the past, one area where people encountered challenges was in terms of price flexibility, but it significantly improved. You can now negotiate, discuss terms, and work with it to achieve a pricing arrangement that suits your needs, and if they recognize you as a loyal customer, they are more than willing to accommodate your requirements and reach mutually agreeable terms. Overall, I would rate it around nine out of ten when considering factors like durability, data performance, scalability, integration, and security, and excels in these areas.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The solution's most valuable aspect is that it easy to install. The user experience is very good."
"Simple to deploy, simple to use, and user-friendly."
"The most valuable features are the performance and ease of use."
"We are using Fortinet FortiAuthenticator to implement token-based authentication for wireless network access."
"The two-step authentication provides a higher level of security."
"It reduces the need for network administrator intervention by allowing the user to perform their own registration and resolve their own password problems and issues."
"Features the addition and removal of access as needed for the VPN."
"It integrates very tightly with the rest of the Fortinet ecosystem."
"The single sign-on feature is the most important."
"RSA Authentication Manager is a robust solution that provides comprehensive protection for both on-premise and cloud-based applications."
"The most valuable feature is the provision part. The mapping and the logging is also very good. In addition, the troubleshooting, from a console point of view, is easy for administration and on the provisioning and logging part."
"It is a stable solution. I would rate the stability a nine out of ten."
"Easy setup, deployment, and integration in different infrastructures, including virtual ones."
"It stands out as a comprehensive and adaptable solution that excels in both on-premises and cloud-based authentication, offers strong security with multi-layered authentication, and boasts a well-maintained product with reliable performance."
"It is a good solution for token identification."
"RSA Authentication Manager is the best available solution."
 

Cons

"The technical support team is bad."
"I would like to see integration and customization capabilities with the end-user portal to solve authentication issues with diverse implementation scenarios."
"A better integration with other vendors."
"The only issue I encounter is that when not using FortiAuthenticator for an extended period, it's typical to encounter some obstacles in the configuration process that you need to address."
"Improvements in the product could start from the dashboard, overall customization, and configuration."
"Other features that would improve the product are a single sign-on where people can use their Gmail ID to log-in, etc."
"The solution's command line interface could be improved to provide better support for low-level debugging and advanced configurations."
"FortiAuthenticator's interface could be better."
"Enhancing the user interface and expanding their marketing efforts in regions like Nigeria and West Africa could be beneficial."
"RSA Authentication Manager is perfect. We do not see current missing products or enhancements yet emphasize the importance of a continuous development roadmap."
"There is room for improvement in the RSA support."
"We found technical support was not very responsive to our requests for assistance."
"The product's capabilities to protect cloud environments need improvement."
"We are not planning on using the solution in the future."
"Perhaps parts of the the user interface should become more intuitive."
"We have encountered issue when trying to expand this particular solution for a large set of users across the country."
 

Pricing and Cost Advice

"The solution is not very expensive."
"The platform is cost-effective as it does not require a separate license for SD-WAN functionality."
"The licensing structure is cost-effective for us compared to some of the other solutions that have recurring monthly costs."
"I rate the product price as two or three on a one-to-ten scale, where one is expensive, and ten is cheap."
"I would start off with a VM including the base license and scale according to the number of users you need to authenticate."
"I would rate the pricing a four out of ten, where one is cheap, and ten is expensive. It is not that costly. It is cheap, easy to manage, easy to install, and easy to configure."
"You can pay as you go with them. You purchase a base license and add to it as needed."
"It's not expensive."
"As a new customer, the minimum cost would be four dollars, but you have room for negotiation, potentially bringing it down to as low as three dollars."
"The pricing is a little bit complicated because sometimes resellers are able to make prices that are too low. Our price, with a discount, is typically not as high as some of our competitors."
"The solution is costly."
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Top Industries

By visitors reading reviews
Computer Software Company
18%
Financial Services Firm
8%
Government
8%
Comms Service Provider
8%
Computer Software Company
19%
Financial Services Firm
15%
Government
14%
Manufacturing Company
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What is your experience regarding pricing and costs for Fortinet FortiAuthenticator?
The cost of FortiAuthenticator is rated high due to market conditions. Nevertheless, I rated its cost an eight on a scale of one to ten.
What needs improvement with Fortinet FortiAuthenticator?
The technical support could be improved as some staff lacks the necessary knowledge to assist effectively.
What do you like most about RSA Authentication Manager?
It stands out as a comprehensive and adaptable solution that excels in both on-premises and cloud-based authentication, offers strong security with multi-layered authentication, and boasts a well-m...
What needs improvement with RSA Authentication Manager?
RSA Authentication Manager is perfect. We do not see current missing products or enhancements yet emphasize the importance of a continuous development roadmap.
What is your primary use case for RSA Authentication Manager?
We use RSA Authentication Manager for web applications and internal applications. We have a number of applications connected to it, serving over thirty thousand clients. It is integrated into every...
 

Also Known As

FortiAuthenticator
ACE/Server
 

Overview

 

Sample Customers

Black Gold Regional Schools, Amadeus Hospitality, Jefferson County, Chunghwa Telecom, City of Boroondara, Dimension Data
Tiera, Fred Loya, BRE Leasing, ADP, BlueFort Security, New Hanover County
Find out what your peers are saying about Fortinet FortiAuthenticator vs. RSA Authentication Manager and other solutions. Updated: January 2025.
831,791 professionals have used our research since 2012.