Currently, the solution fulfills our requirements. We are very satisfied with its features, and do not have any specific ideas for improvement right now. Perhaps, in the future, three-factor authentication might become useful.
ICT Specialist System Management at a financial services firm with 51-200 employees
Real User
Top 5
2023-01-24T13:42:04Z
Jan 24, 2023
The problem with SafeNet is that it's not integrated with Microsoft 365. That was the breaking point for us. The security is a little bit redundant because if you have already unlocked your phone, then you have to open the application with a new PIN code. From the user's perspective, it's a bit redundant. Also, we cannot give an account to a third party or client to use. For example, if one of the colleagues has their token deleted for some reason and they need a new one, we have to call the service desk of our IT partner and they will send a new one when they have time. It can take a minimum of 10 minutes and a maximum of one day because it's an authentication solution.
Authentication is the most fundamental component of access management and is part of security requirements in the digital world. It verifies the identity of users trying to access systems and data by validating their credentials.
Currently, the solution fulfills our requirements. We are very satisfied with its features, and do not have any specific ideas for improvement right now. Perhaps, in the future, three-factor authentication might become useful.
The product could be improved by adding more features for sending tokens via SMS or phone calls.
The problem with SafeNet is that it's not integrated with Microsoft 365. That was the breaking point for us. The security is a little bit redundant because if you have already unlocked your phone, then you have to open the application with a new PIN code. From the user's perspective, it's a bit redundant. Also, we cannot give an account to a third party or client to use. For example, if one of the colleagues has their token deleted for some reason and they need a new one, we have to call the service desk of our IT partner and they will send a new one when they have time. It can take a minimum of 10 minutes and a maximum of one day because it's an authentication solution.
The solution should allow for support of multi-tenant architecture.
I'd like to see integration with other platforms.