Symantec Endpoint Encryption Reviews

We are using this solution to be compliant with CSP.

After the cyberattacks, that impacted the Swift platform of the Bangladesh Bank, the Central Bank, and another bank in Africa. They created a custom security program that contains twenty-seven controls. One of those controls is to encrypt the infrastructure in the Swift platform.

For the Swift operation, we acquired this solution for the servers and the Endpoints.

We can extend it to all of the critical endpoints and the servers, and we can ensure the confidentiality of the data.

This is a pilot project, deployed to be tested. After all of the testing is complete, we can cover the infrastructure.

The most valuable feature of this solution is encryption.

The reporting is very important for us. 

It's a well-known solution and the PGP Solution is a good solution with good performance.

Symantec has SONAR for the antivirus and ransomware behavioral analysis in the endpoints.

We need to develop a process for this solution. We can't deploy the solution without being assisted by or followed by a process. Also, we need to define the process for administrative responsibilities, and the help desk to be notified for every issue with the solution by the users.

If for example, a user forgets the endpoint key, they cannot access their data. We need a support team that is a single point of contact for the IT entity to be trained and to have documentation for troubleshooting and managing the solution.

We would like the editors or solution providers to present us with a roadmap of the new features and their functionalities. If we were to have this roadmap, we could define our roadmap to integrate the new features.

This solution is stable.

This solution is scalable.

It's efficient and we discovered that we can extend the perimeters to cover the entire infrastructure.

We have ten people, but we need three more for the succession plan, and a back up for someone who is not available so that there is continuity when managing the solution.

We haven't had to contact technical support. The solution is very good for us and it responds to our needs.

I used Check Point while I was in Citibank, which was in 2009 and 2010.

The initial setup is not complex, it's easy.

The deployment is easy. You enroll the users and the server, then go to the user and deploy it, reboot the system, then clarify that it is running. From there, you will have an operator to access it.

When the system is rebooted you will be asked for an encryption key. Everyone in the organization has to enter an encryption key.

We have five operators for this platform with four servers.

It is an obligation to deploy it. The scope of compliance, with the goal being to cover all of the infrastructures.

Currently, we outsource the managing of our infrastructure to another company, and we have a dedicated team for our bank. We have the help desk, all of the infrastructure, the networking, the security, and the systems.

We had an integrator to assist us with the implementation and deployment.

Data protect, a Moroccan company that was created in 2009, are also data service providers in all of Africa. 

The created subsidiaries in France, Asia, and other countries. They're a good team that is very helpful and efficient.

The price is very good.

They have two solutions for encryption including Symantec Endpoint Encryption and PGP Endpoint Encryption. With one PGP license, you can deploy the two solutions. The PGP license gives you two options.

Checkpoint has better support. With Symantec, we have subsidiaries involved.

The performance is good and it's efficient.

I would rate this solution a nine out of ten.

Endpoint protection is very good, but antivirus needs improvement.

When you install Symantec, your system will become slow. They need to work on the console.

I have been using Symantec Endpoint Encryption for one year. It came along with the laptop.

The product’s stability is good.

I rate the solution’s stability a seven out of ten.

We have an Access Plan of the solution.

The initial setup is easy and takes ten minutes to complete.

I recommend the solution. Anyone who wants an antivirus with certain dimensions should go with Symantec if they are not using a new laptop.

Overall, I rate the solution an eight out of ten.

We primarily used the solution as part of our company's regulations. It was for our governance.

It was fairly easy to encrypt and decrypt files. 

It is fairly stable. 

We could scale the solution. 

We'd like the solution to be lighter. Symantec used quite a lot of memory.

The product can be expensive. Price was a factor in moving away from the product.

We'd like it to offer a better decryption tool. If we lost the recovery key, we had a lot of issues. 

We've been using the solution for six or seven years. 

The solution was stable and did not crash. It didn't have bugs or glitches. 

The scalability has been quite good in general. We could expand if we needed to. 

At the time we were using the solution, we have upwards of 10,000 people on it. 

We never actually contacted technical support. I cannot speak to how helpful or responsive they would be. The only time we might have reached out was when we wanted to do an upgrade. 

We've actually already moved over to Bitlocker. We switched in order to take advantage of cost savings. 

The solution had a moderate amount of difficulty at the time of implementation. It was neither easy nor hard. 

We found the solution to be more expensive than Bitlocker, which is what we moved to. 

We looked into Bitlocker and began using it last year. We've since moved on from Symantec.

We were a customer and end-user. We replaced the Symantec Encryption.

I'd advise users, whether they use Symantec or not, to study their environment first and really understand what they need. 

I'd rate the solution eight out of ten. 

We use Symantec Endpoint Encryption for securing corporate data across various devices. It is part of our strategy to deploy encryption solutions effectively.

Symantec Endpoint Encryption helps us to protect our data and ensure its security across different platforms.

The most effective features of Symantec are those related to data protection.

I would like to see some features or functionality enhanced in Symantec Endpoint Encryption.

I have been working with Symantec Endpoint Encryption for several years.

I have not faced any stability or performance issues with Symantec Endpoint Encryption.

I haven't tried to scale it up. I find it scalable for adding additional resources.

I have a positive view of the technical support offered.

Neutral

We use BitLocker for full disk encryption instead of using Symantec's version.

The setup process was fairly straightforward without major issues.

The deployment process required several people. I do not have an exact number of who was involved.

The measurable benefits include effective data protection.

I am not sure about the pricing and licensing cost of Symantec Endpoint Encryption.

We compare Symantec with another management solution, BitLocker.

I would recommend Symantec Endpoint Encryption to others who are considering implementing it.

I'd rate the solution eight out of ten

The solution is primarily used for encryption. It encrypts drives. It protects drives. The information pertaining to the drive is secured.

We have been very satisfied with the solution's security capabilities.

The stability is good.

The product scales very well.

The encryption is pretty seamless.

The primary objective is to encrypt drives. It's doing a good job. I cannot recall coming across any missing features. 

From an administration point of view, maybe it would be ideal to have it centrally managed.

I used the solution more in my previous role, and probably have about four or five years of experience with the product.

The solution has been stable. It does not crash or freeze. It's reliable. There are no bugs or glitches. 

The product can scale if a company needs to expand it. It's not a problem.

We have around 3,500 users on the solution currently.

I've never directly dealt with technical support. I can't speak to how helpful or responsive they are.

There wasn't really an implementation process. It's pre-loaded on our Golden Image. It was in with the Windows 10 addition. We didn't have to do anything really.

The product was part of an enterprise solution. Therefore, the pricing was tucked in as part of other Symantec products. It was part of a bundle procurement. There was an antivirus, endpoint encryption, and a whole lot of other Symantec products bundled together.

My understanding is that everything was under a yearly subscription, however, I can't speak to the exact price of the bundle.

Up until last year, I was using the latest version of the solution.

I'd rate the solution at an eight out of ten.

I would recommend the solution to other users and organizations. 

We use Symantec Endpoint Encryption for security.

The solution is easy to use.

Symantec Endpoint Encryption can improve by being more secure.

I have been using this solution for approximately 10 years.

Symantec Endpoint Encryption is stable.

The solution is scalable.

We have approximately 20,000 people in my organization using this solution.

I have not needed to contact support because we have not had any issues.

The installation is easy.

Our internal IT team of approximately 250 did the implementation of the solution. Additionally, they do the maintenance for the solution.

There is a license required for this solution.

I would recommend this solution.

I rate Symantec Endpoint Encryption a nine out of ten.

This solution is used predominately for data protection. We want to protect our data in case it is lost, or if we are replacing or upgrading hardware.

The most valuable feature is that it works in the background so that the end-users are not aware of what is happening on the laptop.

I do not find the environment to be very user-friendly.

The technical support is not very good, especially for issues involving the encryption.

If the user loses their encryption key then the process for recovering it is complicated and should be made simpler.

During the last upgrade, I experienced some data corruption on my laptop. I was unable to view the data, nor get support from Symantec.

I have been using Symantec Endpoint Encryption for about ten years.

I would rate the stability as good. We use this solution on an occasional basis.

With respect to scalability, we have had some hardware compatibility issues.

We have more than 1,000 users.

My team is in regular contact with technical support, although I have had no direct involvement with them. I do not find them to be very good.

The initial setup is of medium difficulty. It is neither simple nor complex.

The cost of this solution is a little on the higher side.

After implementing Symantec Endpoint Encryption we have been exploring alternate vendors to look at additional features like application protection. One of these solutions is the native Windows 10 BitLocker, and I am also evaluating a product by Dell.

I do not recommend Symantec Endpoint Encryption. The support needs to be improved.

I would rate this solution a six out of ten.

We use Symantec Endpoint Encryption to encrypt either emails or files that a user might want to upload. We typically deploy the encryption on the client's network in order to encrypt their messages or documents before they send them, or after they've been received.

We have just under 20 staff in our company and most of the people working with Symantec Endpoint Encryption are Symantec engineers.

The best feature of Symantec Endpoint Encryption is the encryption itself. Encryption truly is the way to go because nowadays we are living in an era of widespread server threats, and you need to encrypt your emails and documents because you never know who might get hold of them.

None of our customers have complained about this solution at all, so I take it that everything is still working fine.

One feature that is lacking is integration with Symantec Information Centric (ICT). As it is now, I don't see how to integrate the encryption with ICT, and in my opinion this is an area that certainly requires encryption, even though it's no longer supported by Broadcom.

Another improvement that comes to mind is that it could be made much simpler. The user must be able to use it easily and without any hassle. At present, it's not user-friendly.

I have been using Symantec Endpoint Encryption for more than five years.

So far, we haven't seen any performance or stability issues.

We haven't been through the process of scaling it as such, but we have plenty of experience in deploying it to the cloud. However, sometimes a customer who wanted to deploy it for the cloud won't get back to us, and I think in these cases it has to do with finances rather than more practical matters.

If we have any problems, our best option is to go online and log a ticket, but we haven't yet encountered any issues. 

We started with Symantec Endpoint Encryption and haven't used any other solutions of this kind before.

It is complex to set up so you really have to know what you're doing. You must have someone with experience in it before you can deploy it on a customer's premises.

We do the deployment in-house, and it takes a team of about ten people.

We don't directly make money when using this tool; instead, we are just using it for protection and security.

Although the performance and stability of this solution are good, our challenge is the price tag. You buy the solution once, but you also have to keep on buying the licenses yearly.

In the future, if we decide to evaluate other products we will first compare the new product with Symantec and if it is more user-friendly and cheaper to use, then, naturally, we will go the route of the other product instead.

One piece of advice I would like to share with anyone who'd like to use Symantec is that you need to dig deep into the product and learn it well.

Before you take it into production, you should study it within a simulated environment so that you can really understand how to use it and how you can convince other stakeholders of its value. This includes learning how to deploy it and integrate it with all the other servers that might be found on the customer's environment, especially when it comes to email and file storage, file servers, database servers, and application servers.

I would rate Symantec Endpoint encryption a five out of ten.