Symantec Privileged Access Manager Reviews

Our clients are generally enterprise businesses, mainly in the financial sectors. We are resellers and I'm head of the security business unit. 

The best features are the comprehensive coverage of the required features for the PAM solution like a credential vault, a session recording, an endpoint agent, security analytics. All those things. 

I think the management console could be improved. I have just watched a demo video for the management console and I think it may need to be simplified. I haven't yet had hands-on experience with the solution so it's difficult to comment on possible additional features. 

I've been using this solution for two months. 

The stability looks okay. 

Scalability seems to be fine. 

I haven't used the support because I've relied on the documentation until now. I think there could be some improvement with that. 

I would recommend that anyone thinking of using this solution carry out a proof of concept first.

I would rate this solution an eight out of 10. 

It offers access control of privileged accounts.

It has simplified and unified the access of the users to a single point of access. It grants access identity to privileged accounts.

I would like to see improvements in branding customization and multi-tenancy.

We have been using this solution for six months

The solution is not implemented for end users, so we haven't had any problems so far.

There were no issues with scalability.

Technical support is very good.

We did not use a different solution before.

The initial was setup straightforward and simple. The solution does not need any complex customization to deploy and start using it.

Just measure all the necessities before starting and all will be okay.

Keep in mind that the product can be implemented quickly, but it depends on how fast you can provide information.

Session Recording: This feature is very useful and powerful. This application is very easy, fast, and trustworthy!

This product allows the administrator of users control of the vault of passwords, in the sense that is known who are the privileged users and who has the power to close the session for security issues.

The answer for the requirements of the users is faster and stable. The Session Recording function in audits is accurate and functional.

The integration with AS/400 Endpoint via Transparent Login could be better and useful for some users.

Almost one year.

Not yet.

Not yet.

Good.

No.

The deployment was straightforward, and the provisioning, too. In general, it's not complicated to work with this solution.

They can request a trial, and if the results are positive, make a PoC.

We are a partner of CA. The tests were only executed for this product (CA PAM).

Try the product.

Monitoring privileged users’ actions is valuable because of the high level of trust and wide-ranging access insiders typically enjoy. The impact of an insider breach incident can be quite high.

• Integrates your management

Customers want simultaneous monitoring of users’ actions, so a manager can block the session immediately in case of a user violation.

I have used it for six years.

We had some issues with the load balancing feature when configured for clustering.

We have not encountered any scalability issues.

Technical support is average.

We did not previously use a different solution.

Initial setup was simple because of the rule-based configuration.

Reduce the price by subdividing the license bundle.

Before choosing this product, we did not evaluate other options.

It is the best solution for managing privileged users.

Access management and security compliance.

It started with the basic features, and gradually they added SCP, FTP, and also the API calls that helped us to meet the Automation at our end.

Role mapping, high availability, coverage of more important AWS data centers in Frankfurt.

I've used this solution for three years

It has been reliable down the line with new features and updates.

Yeah, it still does not support HA in Multi AZ subnets.

Yeah, it's great. I would give it a nine out of 10.

We selected it after the evaluation of multiple products.

It's easy to configure and with the help of their documentation, one can easily do that.

Yeah, this is an expensive product.

It's confidential.

I would say definitely to use it if you've got a high number of systems and are concern about security.

Used for securing privileged accounts. This is the why people choose this particular product: To manage credentials and record sessions.

DXC has created a managed service offering based on it.

• The user interface and dependence on applets and Windows could use some improvement.
• Increased the compatibility with other browsers.
• Remove the Java applet dependency (it is being depreciated).

We have been using this solution for 12 months.

We did not encounter any issues with stability.

We did not encounter any issues with scalability.

Technical support could be improved.

We haven’t switched from a previous solution, but rather added an additional option to our offering catalog.

The initial setup was straightforward.

Before choosing this product, we evaluated CyberArk PAM.

Make sure you are certified from the official CA course.

The solution has the capability to address hybrid eco-systems, both on-premises and cloud services. Most of the high privileges now include tenant administrator credentials.

Integration with the AD RBAC model is also a great feature, as we can tie it to the central repository.

The FIPS-140-2 certification is really a nice option with every governmental response.

The solution allows us to ease the risks and headaches with administrators turning to our IT team.

I would like the ability to provision through a real REST API. Perhaps this could be SCIM-PAM, once it is certified.

We have used this solution for more than a year for training, PoC, and laboratory use cases.

Some rollover credentials often do not work or you need a more complex configuration.

There were no issues with scalability.

Technical support has yet to be included completely in the CA Support.

Some rollover scenarios can complex to achieve.

We evaluated Sudo-AD and CyberArk.

Have a good view of their role model and critical assets.

The password vault and access to the systems are the most valuable features. It meets with the objective of password vault with controlled access to systems.

There are no improvements as it never went live.

It lacks good logging capabilities and the reports are not customized. Also, there are security issues with the 'super' account.

I have tried to implement it for almost two years.

There were no stability issues experienced, but we never went live.

There were no scalability issues experienced, but we never went live.

Technical support is average. They took a long time to provide good answers, only recommended to upgrade SW version which in some environments is not an option and they don’t even know if that will fix the problem.

We were not using any other product before, although now we have changed to another cheaper solution.

The setup was not simple, design took a lot of time, and we had a consultant from CA.

It’s not a cheap solution. The increasing number of licenses are also expensive.

There are other cheaper solutions available in the market.